IT Professionals Forum Conference

HomeScheduleSessionsPresentersArchives

Archived Sessions

Search Archives

Sessions

    Spellbinding UDL Strategies for Inclusive Canvas Course Design (3/3)

    Marc Thompson, CITL; Melanie Grove, eLearning Quality Assurance Coordinator CITL
    This series of hands-on workshops conducted by CITL's new Universal Design for Learning (UDL) Team will focus on applying UDL principles to create more inclusive learning experiences in the Canvas learning management system (LMS). Attendees for all three sessions will follow along with presenters in a dedicated Canvas workspace where they will develop a variety of course materials in keeping with the UDL principles of Engagement, Representation, and Action and Expression.
    Type: Workshop
    2023 Fall

    Spellbinding UDL Strategies for Inclusive Canvas Course Design (2/3)

    Lori Lane, CITL
    This series of hands-on workshops conducted by CITL's new Universal Design for Learning (UDL) Team will focus on applying UDL principles to create more inclusive learning experiences in the Canvas learning management system (LMS). Attendees for all three sessions will follow along with presenters in a dedicated Canvas workspace where they will develop a variety of course materials in keeping with the UDL principles of Engagement, Representation, and Action and Expression.
    Type: Workshop
    2023 Fall

    Dusting the Cobwebs off the VPN

    Debbie Fligor, Technology Services; Ben Barkin-Wilkins, Technology Services
    The current Cisco AnyConnect-based VPN service was last re-designed around 2014. Stop by our poster session find out more about it, tell us what you like, and tell us what you wish it could do.
    Type: Poster
    2023 Fall

    About Time: The Non-technical Aspects of Working with Time-Series Data

    Jen-chien Yu, University Library
    Time-series data can be used to understand trends and changes over time. In addition to data collected automatically by library systems and services, University Library has been utilizing timestamped data collected by other technology services such as the Wi-Fi and EZproxy data to assess the usage of library spaces and online resources. This presentation is a reflection of the University Library's journey down a not-so-haunted trail of data and 'time,' which led to treats in forms of engaged conversations, collaborations, and opportunities.
    PDF link
    Type: Presentation
    2023 Fall

    genAI Center of Expertise

    Chris Tidrick, Gies College of Business
    Celebrating our federated technology community, come learn about a generative AI IT Center for Expertise that was formed to bring together experts across campus to support innovation, and to consult and provide guidance on best practices.
    Type: Presentation
    2023 Fall

    Apple Products and WS1

    Paul Roberts, Technology Services; Kyle Bareis, Apple
    Important note: This session will not be recorded and will not be available for viewing later. Walk through on-boarding Apple products into Workspace One. Start with a device from Device Enrollment Program to encryption profile and software delay and updates profiles.
    Type: Workshop
    2023 Fall

    TeamDynamix Tricks and Tips

    Allison Payne, IT Partners @ Gies Coll. of Business; Em Charny, CITL; Joe Blanks, Technology Services; Erica Ohman IDENTITY & ACCESS MGMT SPEC Technology Services
    This workshop is intended for new and existing TDX users and TDX App Admins. We'll cover a range of skills: general ticket handling, using the Transfer Hub, report building, and basic workflows and automations. Participants will be granted access to a TDX sandbox for the duration of the workshop to follow along and practice their skills. Questions and sharing knnowledge is very welcome and encouraged!
    Type: Workshop
    2023 Fall

    Introduction to Illinois Computes

    Laura Herriott, NCSA - Illinois; Tim Boerner, NCSA - Illinois; Bruno Ricardi de Abreu, NCSA - Illinois; Christopher Heller Senior Technical Program Manager NCSA - Illinois
    In this interactive session, leaders from the Illinois Computes initiative will share information about the program, including details about the research consulting and computing resources it is making available to the Illinois community.
    PDF link
    Type: Presentation
    2023 Fall

    Strategic Project Management Office

    Rebecca McNaught, Strategic Project Management Office; Michelle Lewis, Strategic Project Management Office; Tommy Cottrell, Strategic Project Management Office;
    The Strategic Project Management Office (SPMO) was formed to oversee University-wide strategic initiative projects. This office is supporting Operational Excellences, other strategic projects, and collaborating throughout campus through advisory governance, committees, the project management community of practice, project teams, and other groups . Come hear what the SPMO is what it isn't, how it is supporting the Operational Excellence initiative (OpEx), and the ways this office is working with units throughout the campus to improve efficiencies and business service quality.
    Type: Presentation
    2023 Fall

    Collaborative IT Intern Program - Providing Opportunities

    Kenn Wislander, Technology Services; Darius Summerville, Engineering IT Shared Services; Haeran Lee, Technology Services;
    A session by the leads of the Collaborative IT Intern Program to discuss the program, how we partner with campus IT teams, and the surrounding community. It will be both a traditional presentation, a chat with participants sharing their experiences with the program; and an opportunity to ask questions about the program, and how to participate as either a campus partner, or if you know someone who you think would be a good fit for the program in the future.
    PDF link
    Type: Presentation
    2023 Fall

    Run Two Websites with One Stone

    Bryan Jonker, IT Partners @ Education, College of Education; Lindsey Halfar, Marketing & Communications, Gies College of Business
    What does the College of Education and Gies College of Business have in common? It turns out a lot. Both have online courses and programs, both have potential students that are interested in said programs, and both have a website. When Gies was building their online program website, learn how Gies and Education used the same common program and course finder, how the tools target each colleges' unique needs, and how we built the tools to reduce risk and serve multiple clients. We'll be going over both technical details of the program and course finder, and roject details on how we managed multiple clients. View the presentation here (opens in new tab).
    Type: Presentation
    2023 Fall

    Expansion of the Accessible Media Universe [at the University]

    Bob Dignan, Center for Innovation in Teaching & Learning; Ann Fredricksen, Disability Resources and Educational Services
    Teaching within Higher Ed continues to increase their reliance on media-rich content to enhance learning content and course experiences. Institutions need new and innovative ways to deliver content in accessible formats to meet federal and state regulations and to design course experiences by Universal Design for Learning principles. Join together to discuss what's working, what's not, where to invest and how to improve on topics of captioning, audio descriptions and accessible media production.
    Type: Presentation
    2023 Fall

    The Digital Accessibility Exception Process and You

    Keith Hays, Office for Access and Equity
    Have you recently received notice following a product accessibility evaluation that an accessibility exception is required and aren't sure what that means? Are you feeling a little fuzzy about what you need to do to submit an exception? Maybe you've heard about accessibility exceptions and simply want to know what they are. If so, then this presentation is for you! Keith Hays, the ADA IT Coordinator for campus will explain the purpose of the exception process, how it works, and what you will need to do to request an exception. There will be time for questions and discussion at the end.
    PDF link
    Type: Presentation
    2023 Fall

    IT Accessibility Liaisons: Making Campus More Inclusive

    Christy 'The Moderator' Blew, DRES; Bryan Jonker, IT Partners @ Education; Cindy McKendall, Technology Services; Liz Shallenberger, ACES; Helen Zhou, University Library
    Interested in learning more about digital accessibility and making campus more inclusive? Join this session to learn about the IT Accessibility Liaison program from a panel of Liaisons (Bryan Jonker, Cindy McKendall, Liz Shallenberger, and Helen Zhou) moderated by Christy Blew with Matt Macomber watching chat and organized by Leslie Sherman. IT Accessibility Liaisons receive training and support from the Office of Diversity Equity and Inclusion to support improving digital accessibility and compliance with the campus Digital Accessibility Policy (HR-86) within their units and act as a reference and resource on all things digital accessibility.
    PDF link
    Type: Presentation
    2023 Fall

    WordPress Tools and Best Practices: Security, Accessibility, Quality of Life, and Beyond

    Robert Slater, Technology Services; Julieanne Chapman, Technology Services; Dena Strong, Technology Services;
    A brand new WordPress installation will give you a Hello World page, and not a lot of guidance beyond that. Meanwhile, as one of the most popular web content management systems, WordPress has become a high-value target for bad actors on the web. Understanding how to properly secure your WordPress website is critical to ensure that your content remains available and under your control, and that your website isn't playing trick or treat with your visitors. Join the Tech Services Web Hosting team for recommendations on how to make your WordPress-related life easier and more secure, including tools and best practices for managing security, accessibility, and some basic quality of life plugins that make usability easier along the way.
    PDF link
    Type: Presentation
    2023 Fall

    Chinese State Tactics Targeting U.S. Critical Infrastructure: Living Off the Land

    Casey O'Brien, Information Trust Institute
    This presentation explores 'living off the land' and other fileless tactics and techniques used by a Chinese sponsored threat actor group targeting U.S. critical infrastructure.
    PDF link
    Type: Presentation
    2023 Fall

    Haunted by Hackers? Not Anymore! Meet the Privacy Team, Your Digital Ghostbusters

    Sheena Bishop, Technology Services; Phil Reiter, Technology Services; Stephen Collette, Technology Services;
    The Privacy Team within Technology Services has made significant progress in enhancing privacy support for the University and we are excited to share our recent efforts with you. We will share when, how, and what to expect with a Privacy consultation as well as our efforts behind the scenes to protect individuals' privacy at the University. We will discuss training and awareness efforts and privacy controls as the foundation for clear and industry standard best practices to help individuals better manage and protect personal data. We will also discuss the initial steps we have taken towards implementing Privacy Center, a consent management solution, which will allow units to provide better transparency and control to our users. We look forward to discussing these initiatives and sharing our insights with you!
    PDF link
    Type: Presentation
    2023 Fall

    The Mystery Gang: Unveiling the Identity Behind Identity

    Jeremy Watson, Technology Services
    Come meet the Identity and Access Management team for the Urbana campus. Our gang unveils the truth behind seemingly supernatural occurrences within Identity and Access Management. We explore the importance of maintaining a vigilant watch and provide basic information about the services we support, much like the gang's motto 'We would've gotten away with it if it weren't for those meddling kids!' Grab your Scooby snacks and buckle in for the ride. You'll get to know who we are behind the masks, how best to escalate issues to us, and maybe solve a mystery or two.
    Type: Presentation
    2023 Fall

    Securing Your Cloud Account with Prisma

    Ashley Valentijn, Technology Services; Mark Wenneborg, Technology Services; Tim Morgan, Technology Services
    With more work moving to the cloud, it is just as important as ever to maintain the security of your digital assets. It is far too easy for new resources to be created on the fly that fail to meet a baseline of security. Introducing Prisma, a free and easy tool to secure your AWS accounts. We'll show how Prisma can make AWS account management both simpler and more secure.
    PDF link
    Type: Presentation
    2023 Fall

    Vulnerability Management Tools for the IT Pro

    Katie Lackermann, Technology Services Privacy and Cybersecurity; Steven Rodela, Technology Services Privacy and Cybersecurity
    This presentation will outline and demonstrate various vulnerability management tools available to campus IT Pros. Attendees can expect to gain a better understanding of how to use these tools to identify systems they manage that have critical vulnerabilities and how to remediate them.
    Type: Presentation
    2023 Fall

    Not So Scary 'GRC'

    Larry Dunham, Technology Services; Joe Sebright, Technology Services; Mark Baldwin,
    A brief overview of some of the Governance Risk and Compliance teams operations focusing on the risk assignment process specifically 'What happens when the risk is higher than normal?' and job aids to help IT professionals with compliance to the University IT controls and Federal and State Regulatory requirements.
    PDF link
    Type: Presentation
    2023 Fall

    Digital Inclusion of Underserved Champaign County Communities

    Jared Dunn, Campus Community Compact to Accelerate Social Justice; Sebastian Kelle, Computer Science
    Introducing our new technology community educator, Jared Dunn, and brainstorming ideas for education and outreach activities to promote digital inclusion in local neighborhoods.
    PDF link
    Type: Presentation
    2023 Fall

    Yealink - Teams and Zoom Devices

    Michael Cervone, Auguste Gong, Jaron Zhou,
    Representatives from Yealink will present a demonstration of their Teams and Zoom videoconferencing devices, ranging from equipment for individual use to conference room deployments.
    PDF link
    Type: Presentation
    2023 Fall

    Compliant, Not Cryptic: An Overview of UIUC's Regulated Research Program

    Josh Erenberg, Technology Services; Joe Sebright, Technology Services; Amy Hovious, Technology Services;
    The protection of Controlled Unclassified Information (CUI) is a critical concern for UIUC's research community. Many of our researchers are already working on projects from Federal agencies with CUI requirements in data handling, access, and protection. This presentation will discuss CUI at the University, its requirements for handling and protection, and the growing Regulated Research compliance program at the University. We will discuss ongoing efforts, support, and what to expect in the future of CUI in research.
    PDF link
    Type: Presentation
    2023 Fall

    Azure Cloud - Transition from IIS Servers to Azure App Services

    Dejan Trencevski, IT Partners @ Gies; Aaron O'Banion, IT Partners @ Gies; Bryan Jonker, IT Partners @ Education
    We will share our journey of how we transitioned .NET Core applications from traditional IIS servers (Infrastructure-as-a-Service) to modern Azure App services (Platform-as-a-Service). Our presentation will include the reasons 'why' different stakeholders at IT Partners such as managers, software engineers, and system engineers decided to move in the direction of the Azure Cloud. In the last two years we have learned a lot about the different services that the Azure Cloud offers as well as the cost and time that it takes to start leveraging those services. Throughout our presentation we will explain some of the techniques that we have used to manage costs and time within our team. Lessons learned from this transition, including advantages, disadvantages, and campus resources will be discussed at the presentation. View the presentation here (opens in new tab).
    Type: Presentation
    2023 Fall

    It's not a Workout; But it's an Exercise!

    David Emmerich, Information Trust Institute; Matt Luallen, Information Trust Institute
    Over the past several years, members of the Information Trust Institute research has led and supported a variety of training exercises related to cyber-physical systems and associated learning exercises. Join them as they discuss some of the things it takes to plan and implement training exercises related to cybersecurity and incident response.
    PDF link
    Type: Presentation
    2023 Fall

    Flying Over Snakes, On A Plane: A Python Aerial Tour for Beginners

    Rob Bennett, CITL
    Been interested in scripting and programming, but unsure where to start? Heard over and over about how great Python is, but haven't found the courage to check it out? Face your ophidiophobia head on, and board our flight! We'll talk about the basics of Python 3.x, check out a handful of cool use cases for IT professionals, and write a little bit of code. By the time we're finished, you should have a good starting point for continuing your journey into Python.
    PDF link
    Type: Workshop
    2023 Fall

    Panel Discussion - Telephones, Headsets, and Speakerphones for Teams and Zoom

    Michael Cervone, Jeffrey Fox, Scott Larson, Mark Joseph, Lilly Haas-Feuerhelm
    The multiple features of modern communications platforms (Teams, Zoom) and hybrid work environments make audio device choices a challenge. Moving from Skype for Business to Teams required many devices to be replaced, especially traditional telephone handsets. Our panelists will share the practical and cultural issues that informed their device purchasing decisions and discuss the struggles they've had in implementing the devices they have purchased.
    Type: Presentation
    2023 Fall

    Not Just a Bunch of Hocus Pocus: Building a New Security Application

    Tanya Williamson, System Office AITS
    The full moon is when mysterious things happen and wishes come true! However, it is no mystery that making the University Unit Security Contacts (USC's) wishes come true by building a new enterprise security application takes more than a little 'Double double toil and trouble!' Nevertheless, the Security Application Implementation project team is working a little magic of their own to create one easy-to-use access management system that efficiently facilitates requests, approvals, provisioning, certifications, and governance related to University of Illinois enterprise systems. In this session we will tell the mystical story of how this project came to be, share the spine-chilling goals we aim to accomplish, and the current status of the blood-curdling work being done. Join us to learn how we are taking the terror out of this ghastly tale.
    PDF link
    Type: Presentation
    2023 Fall

    Spellbinding UDL Strategies for Inclusive Canvas Course Design (1/3)

    Maude Yacapsin, CITL
    This series of hands-on workshops conducted by CITL's new Universal Design for Learning (UDL) Team will focus on applying UDL principles to create more inclusive learning experiences in the Canvas learning management system (LMS). Attendees for all three sessions will follow along with presenters in a dedicated Canvas workspace where they will develop a variety of course materials in keeping with UDL principles of Engagement, Representation, and Action and Expression. Attendees will also gain firsthand experience using the Canvas Rich Content Editor and other useful tools and resources for authoring more inclusive learning materials in Canvas.
    Type: Workshop
    2023 Fall

    Taming the Beast: Xr (AR/Vr/Mr) In Education Using Emerging Technologies

    Sebastian Kelle, Computer Science; Dejan Trencevski, IT Partners @ Gies; James Planey, Molecule Maker Lab;
    We will show examples of XR use in education and what are some of the first steps in developing XR content for some of the most cutting edge environments: Apple Vision Pro, MSFT HoloLens, Unity.
    Type: Presentation
    2023 Fall

    Empower Every BI Professional to Do More With Source Control

    Mehdi Lahjouji, Engineering IT Shared Services
    Power BI Desktop introduces a new way to author, collaborate, and save your projects. You can now save your work as a Power BI Project (PBIP). As a project, report and dataset artifact definitions are saved as individual plain text files in a simple, intuitive folder structure. This new format can be stored in a source control system, like Git. With Git, developers can track version history, compare revisions (diff), and revert to previous versions. Source control can also unblock collaboration when using Power BI Desktop by using familiar collaboration mechanisms for resolving conflicts (merge) and reviewing changes (pull requests).
    PDF link
    Type: Presentation
    2023 Fall

    Automating Incident Response with Splunk and SOAR

    Bob Heren, Technology Services; Spencer Sharp, Technology Services; Ryan Thomas, Office of the Chief Information Officer;
    The Technology Services security team will provide visibility into some things we are watching for in Splunk, and demonstrate some ways we are leveraging Splunk SOAR automation to seamlessly respond to and resolve minor incidents. There will also be information on how other groups on campus may be able to use SOAR for similar use cases.
    PDF link
    Type: Presentation
    2023 Fall

    What Students Want

    James Quisenberry, Student Affairs Technology; Dan Steward, Sociology
    Our continuing panel returns with four undergraduate students sharing from their experience on the Urbana Campus. Come hear how technology on campus works for them and the challenges they face. This year's forum will include discussions about the return to campus and balancing in-person academic experience with hybrid and remote.
    Type: Presentation
    2023 Fall

    AInspector for Firefox Version 3.0

    Jon Gunderson, DRES
    This session will highlight the changes in the OpenA11y evaluation library 2.0 used in AInspector for Firefox 3.0 extension to implement the new features of the W3C Accessible Rich Internet Application (ARIA) 1.2 and the W3C ARIA in HTML specifications for evaluating web accessibility. The OpenA11y library has been rewritten to support WCAG 2.1 and WCAG 2.2 requirements and fix bugs related to accessible name calculation. Come learn about updates and new rules in the evaluation library and some new features in AInspector for Firefox.
    Type: Presentation
    2023 Fall

    Apple Fall 2023 Updates

    Paul Roberts, Technology Services; Kyle Bareis, Apple
    Important note: This session will not be recorded and will not be available for viewing later. With the fall releases from Apple, come and learn about what has changed with iOS, iPadOS, and macOS. We will cover new end user functionality, management functionality, and planning your testing and upgrade process.
    Type: Presentation
    2023 Fall

    AV in the Classroom Update From Technology Services

    Matthew Drain, Technology Services; Tracy Whittaker, Technology Services; Scott Cimarusti, Technology Services;
    Technology Services will provide an update on several areas of interest for the campus audio visual community. Updates will be given on the touchpanel user interface, updated Tech Service Core classroom designs and the campus AV standard. pilot Hy-Flex classrooms being installed and we will touch on a few new issues, like the BSS audio network security alerts some have received and the state of wireless collaboration.
    PDF link
    Type: Presentation
    2023 Fall

    Hitchhikers Guide to SSO

    Erica Ohman, Shim Ahmed, Josh Grier, Devin Gengelbach
    What is this single sign-on thing? Should I use Entra ID (formally AzureAD) or Shibboleth as my identity provider? These are just some of the questions the identity team gets regularly. This session will answer these questions and many more. Handout found here
    Type: Presentation
    2023 Fall

    Shaping Your Future With Professional Development through MGRdev and ITLW

    James Quisenberry, Student Affairs Technology; Stephen Kemp, Board of Directors; Candice Solomon-Strutz, Applied Health Sciences; Jim Hurst Executive Director Engineering IT Services
    Professional development opportunities can help you shape your future career. Learn about the management and leadership development programs offered on campus through MGRdev and the IT Leadership Workshop (ITLW). Our panelists will help you understand the goals of these programs and the content offered. They will share the timelines for applying and the key points of the nomination process. Although MGRdev and ITLW are the focus of this presentation, other opportunities for development, such as the IT Leaders Program will be discussed. Attendees are welcome to bring their questions about these two programs, as well as suggestions for other development opportunities.
    Type: Presentation
    2023 Fall

    A Look in the IAM Crystal Ball

    Erik Coleman, Technology Services; Jeff Domeyer, Technology Services; Jeremy Watson, Technology Services
    Come get a roadmap preview of what's in store for the future of identity and access management on campus. We'll briefly review the current state of identity lifecycles, authentication and access controls, then discuss new technologies and practices that we are planning over the next few years and how you can prepare so you don't get spooked!
    PDF link
    Type: Presentation
    2023 Fall

    I Know What You Did (To Your Data) Last Summer

    Sandi Caldrone, Research Data Service; Amina Malik, Research Data Service
    Every October, the Research Data Service team gathers under cover of night to spin a new haunting tale of data gone wrong for our annual Halloween data comic strip. Now, for the first time ever, we present our entire collection of spooky data comics. Experience for yourself these thrilling tales of terrifyingly bad passwords, re-identification madness, and data storage nightmares...if you dare. Then, get an exclusive behind-the-scenes look at how we bring these low-budget horrors to the small screen with the help of common office software and frightfully clever graduate students. Are there data skeletons lurking in your closet? Metadata monsters hiding under your bed? Share your own tales of terror and vote on the theme for next year's comic before it's too late.
    PDF link
    Type: Presentation
    2023 Fall

    Virtual Hosting Partnership between Tech Services and Engineering IT

    Frank Penrose, Engineering IT; Casey Coughlen, Engineering IT
    Campus partnerships are not a new thing, but this partnership for Virtual Hosting between Tech Services and Engineering IT has some unique aspects. We will present how this partnership formed and why, detailing the outcomes achieved and plans for the future.
    PDF link
    Type: Presentation
    2023 Fall

    Keynote: Fireside Chat with Mairéad Martin featuring Laura Patterson

    Mairéad Martin, CIO for the University of Illinois Urbana-Champaign; Laura Patterson, MOR Leadership Coach and former CIO of University of Michigan
    Type: Keynote
    2023 Spring

    A Look Back at the AITS Rapid Recovery Exercise

    Steve Krause, AITS; Chris Barton, AITS
    Review of the AITS Rapid Recovery Exercise that took place in February 2023.
    Type: Presentation
    2023 Spring

    Women in Technology

    Candice Solomon-Strutz, IT Partners @ AHS; Cordelia Geiken, Technology Services; Kelly Delahanty, AITS
    The WIT Leadership team will facilitate an open discussion about the Women in Technology Group (WIT), which provides a forum for discussing issues facing women in IT in general and on campus, networking, coaching, and coordinating outreach efforts to girls considering IT as a career. We will highlight past events, promote upcoming events, including the continuation of the fall mentoring/peer coaching program, and, most importantly, share how our WIT experiences and challenges influence the IT governance process and campus culture. Additionally, we will gather feedback from attendees regarding their experiences and preferences for new collaborations and opportunities.
    PDF link
    Type: Presentation
    2023 Spring

    Connecting People & Technology

    Jake Myers; Paul Hixson; Tracy Smith
    UC2B envisions a community where every person has equal access to technology and support. To do this, we need to unite people, organizations and technology to build an advanced and inclusive future with a focus on equity, collaboration, economic development and Smart City innovation. Learn about UC2B activities and explore how to get involved!
    Type: Presentation
    2023 Spring

    Third Party Risk Management at the University of Illinois

    Larry Dunham, Technology Services; Josh Erenberg, Technology Services; Joe Sebright, Technology Services
    A successful information security program is built on the bedrock of risk management. One major area of digital risk comes from the University's relationship with third parties. Digital risk management includes the identification and treatment of risk in information assets as well as allocation of resources necessary to treat risk. In this session, we will discuss digital risk at the University with a focus on third party risk management, the frameworks behind risk management, and the role that the greater IT community can play in risk management.
    Type: Presentation
    2023 Spring

    New Frontiers for Networks Near You

    Chuck Hayes, Technology Services; Travis Howard, Technology Services; Ben Barkin-Wilkins, Technology Services; Calvin Shirley, Technology Services
    The Networking team at Technology Services will provide updates on changes in progress to the Urbana campus network. This will include updates on the core refresh equipment installation and the WiFi access point swaps, as well as information on the newly selected in-building switch vendor and stacking technology that will connect the switches.
    Type: Presentation
    2023 Spring

    Email Security 101 - An overview of the Email Flow and Protections

    Ron McGettrick, Technology Services; Taylor Judd, Technology Services; Eric Frahm, Technology Services; Mark Baumgartner, Technology Services; Steven Aldridge, Technology Services
    This presentation will be covering the basics of Email Security 101 and how does email get to your inbox and what protections are there? We will be walking customers through the mail flow of when you click on sending an email/ and or when you receive an email as well educating you on the various security measure put in place to make sure your emails are safe to open.
    PDF link
    Type: Presentation
    2023 Spring

    Azure API Gateway

    Rick Oldenburger, Technology Services; Ari Osar, Technology Services; Katy Thompson, Strategic Project Management Office
    This cross-functional team worked together to build an Azure API Gateway to allow units to access important Facilities-owned data. Learn more about this effort and what it might mean to other IT teams and to the campus.
    Type: Presentation
    2023 Spring

    PaperCut Overview and Updates

    Stephen Butler, Technology Services
    We'll discuss what the PaperCut service offers departments, the most common ways our units are using it now, and some of the billing options available. After the overview we'll talk about some of the more unusual things happening with PaperCut, and new features available that we have not yet purchased but might be useful.
    PDF link
    Type: Presentation
    2023 Spring

    AWS GovCloud

    Ken Taylor, Office of the CIO
    Account provisioning for AWS GovCloud.
    Type: Presentation
    2023 Spring

    Pretty TDX Ticket Metrics Using Splunk Dashboards

    Tamara Buch, Privacy and Cybersecurity
    Learn how to create beautiful charts and graphs from your TDX Ticket data using Splunk dashboards. We will use a combination of TDX Ticket Reports, the TDX API, and Splunk to create a colorful, visual dashboard showing off metrics such as 'Open Tickets by Assignee', 'Tickets Resolved by Assignee', 'Stale Tickets', 'Created vs. Resolved', 'Average Age of Open Tickets' and more. Everyone will receive an example sheet of the TDX API calls used in both Powershell and Python.
    Type: Presentation
    2023 Spring

    What's Up with WIGG

    Cordelia Geiken, Technology Services; Melissa Waller, College of Agricultural, Consumer and Environmental Sciences
    The Web Implementation Guidelines Group (WIGG) has been working collaboratively for the last few years to facilitate and promote consistent website design templates for the Illinois Campus. Hear how this collaboration came about, how it has been successful, what lessons you can learn from our experience, what's on the horizon and how you can become a part of our work.
    PDF link
    Type: Presentation
    2023 Spring

    Microsoft Teams Ambassadors Group Panel Discussion

    Eric Frahm, Technology Services; Matt McNeilly, TS IT Service Delivery
    Join a panel discussion of Teams Ambassadors and technical support leads on the campus migration to Microsoft Teams.
    PDF link
    Type: Birds of a Feather
    2023 Spring

    TDX 101 - Getting to Know TeamDynamix

    Allison (Al) Payne, IT Partners @ Gies Coll. of Business; Wesley Pate, AITS, System Offices; Joe Blanks, Technology Services
    Wondering what all the fuss is about TeamDynamix? Using TDX but wish you knew more? Curious about how other units use TDX? This is the session for you! Four IT Pros will share the basics of the service, governance structure, and the interface across both unit and shared ticketing applications.
    PDF link
    Type: Presentation
    2023 Spring

    Wiki Retirement Status Update

    Cordelia Geiken, Technology Services; Joseph Muggli, Technology Services
    Since the announcement of the Illinois Wiki retirement in March, we've all learned some things about our use cases, our alternative platforms, and our methods of getting information into other systems. Joe and the Wiki team will lead a conversation about what we've learned so far, how our use cases match up, and how we can help each other get where we're going next.
    PDF link
    Type: Presentation
    2023 Spring

    CFOP Management

    Ken Taylor, Office of the CIO; Yash Bhutoria, Gies
    Project demonstrates how to use TDX and AWS to help manage CFOP values associated with AWS accounts. This system shows how a self-service utility can help achieve operational excellence.
    PDF link
    Type: Presentation
    2023 Spring

    Breaking New Ground in Privacy

    Sheena Bishop, Technology Services; Phil Reiter, Technology Services; Aaron Collie, Technology Services
    The Privacy Office has made significant progress in enhancing privacy support for the University and we are excited to share our recent efforts with you. We will discuss the introduction of training and awareness efforts and privacy controls as the foundation for clear and industry standard best practices to help individuals better manage and protect personal data. We'll share when, how, and what to expect with a Privacy consultation in support of your project. We have streamlined our Privacy Impact Assessment (PIA) process, enabling your data teams and projects to be more efficient and effective to enable innovation. We will also discuss the initial steps we have taken towards implementing Privacy Center, a consent management solution, which will allow units to provide better transparency and control to our users. We look forward to discussing these initiatives and sharing our insights with you.
    Type: Presentation
    2023 Spring

    Easy-Up Conference and Research Team Websites with Publish.Illinois.edu

    Dena Strong, Technology Services; Robert Slater, Technology Services
    While the process of creating a publish.illinois.edu namespace takes about 5 minutes, the process of getting a website built from scratch takes more time and effort, and not all our customers are familiar with the WordPress Block Editor. In order to simplify site creation, we've developed two basic site templates - one designed for a professor or research lab team, the other for a conference. Either of these can be installed when you first create a publish.illinois.edu site, and the how-to documentation is built into the sample pages, so that your guidance is right there. (Even after you've edited your sample pages, you can still find the instructions at https://publish.illinois.edu/template-site and https://publish.illinois.edu/template-conference .) Join us for a look at how to make and modify these easy-up sites. If time permits, we may have a bonus feature as well.
    PDF link
    Type: Presentation
    2023 Spring

    EDUCAUSE & You: Unlocking Your Membership

    Ashley Valentijn
    Not everyone knows about University of Illinois's membership with EDUCAUSE, and I'm here to spread the word as UIUC's EDUCAUSE Ambassador! This session will give an overview of the main resources EDUCAUSE has to offer, upcoming events and conferences that may be of interest, and allow space for general discussion and questions regarding EDUCAUSE and how to get involved.
    PDF link
    Type: Presentation
    2023 Spring

    Top 10 Things IT Needs to Know About Operational Technology (OT)

    Casey O'Brien, Information Trust Institute; David Emmerich, Information Trust Institute
    Operational Technology (OT) refers to systems used to monitor events, processes, and devices, and to make adjustments in industrial operations. As these systems and networks converge with enterprise IT, it's imperative that IT personnel understand the business, cultural, and technical drivers that make OT different. This talk will focus on some of these differences, as well as examples of OT within the UIUC campus.
    Type: Presentation
    2023 Spring

    Data Analysis with Python

    Ashley Hetrick, Technology Services
    This workshop provides the opportunity for participants to gain hands-on experience using Python to understand, clean, and analyze datasets. Along the way, participants will formulate questions to pursue; develop an understanding of fitness for use; and work with data to answer questions textually and visually. In the first half, participants will work with a dataset provided by the instructor; in the second half, participants will find and work with a dataset of their choice. While all are welcome, this workshop is designed to best serve participants who are new to working with commonly-used data analytics tools and methods.
    Type: Workshop
    2023 Spring

    Crack the Code to Cybersecurity: An Engaging Escape Room Experience

    Isaac Galvan, Technology Services; Cindy McKendall, Technology Services; Sandy Bone, Technology Services
    Join the Cybersecurity Training and Awareness Team for an interactive escape room experience. This event is perfect for anyone who wants to review cybersecurity best practices and test their puzzle-solving skills in a fun and challenging environment. You don't need any prior knowledge or experience - just bring your teamwork skills!
    Type: Workshop
    2023 Spring

    Befriending Generative AI

    Julie Baker, Applied Technologies for Learning in the Arts & Sciences (ATLAS); Rob Bennett, CITL
    ChatGPT and other generative AIs are a hot topic right now. While caution is certainly warranted, Pandora's box is already open. Let's build a community of practice around fostering responsible use of generative AI tools in the classroom and beyond. How can we mitigate or disincentivize its use in some cases, leverage it in others, and also make sure its access isn't limited to an advantaged few?
    Type: Birds of a Feather
    2023 Spring

    Grading Online: Challenges and Strategies

    Dan Hahn, Technology Services
    The Assignments tool in Canvas enables teachers collect and grade homework online, but are teachers making the best use of this tool, and more importantly, their precious time? IT Professionals typically do not understand the tools that teachers must use in order to assign and grade homework online. Similarly, most IT Professionals are not familiar with pedagogical best practices as they have been discussed in the academic literature. This presentation examines best practices and lessons learned from two academic papers and highlights the major points and considerations in our modern environment. These academic papers pertain to grading writing assignments specifically; however, the lessons do apply broadly across disciplines and LMSs. These best practices will help inform the advice you give to faculty on how to use the LMS to save time and be more effective with their on-line grading.
    PDF link
    Type: Presentation
    2023 Spring

    Metta Meditation or LKM: An Exercise in Empathy

    Bobbi Hardy, Engineering IT Shared Services
    Join us for a brief presentation on the benefits of empathy in the workplace and in service/support delivery, a guided Metta mediation exercise, self-reflection, and brief discussion.
    Type: Presentation
    2023 Spring

    The Past, Present, and Future of Research Data Management Support

    Sandi Caldrone, Library
    The Research Data Service team looks back at our activities over the past five years to identify trends and patterns in research data management support needs. What worked in the past? What changed with the pandemic? Where do we go from here? We'll also talk about how we're conducting this extended review of our services, and we want to hear from you. What research data support needs do you see on the horizon? How can we better support you and the researchers you work with?
    PDF link
    Type: Presentation
    2023 Spring

    Virtual Hosting Update

    Joel Franzen, Technology Services - Virtual Hosting
    A Brief Presentation on the state of Tech Services Virtual Hosting services: VM hosting, Storage, and Backups. Current state and Future plans.
    PDF link
    Type: Presentation
    2023 Spring

    Apple Spring 2023 Enterprise Updates

    Paul Roberts, Technology Services; Kyle Bareis, Apple
    Come and learn about what has changed with iOS, iPadOS, and macOS. We will cover new end user functionality, management functionality, and planning your testing and upgrade process.
    Type: Presentation
    2023 Spring

    Building a Safer Campus: Collaborative Cybersecurity Training for Students

    Isaac Galvan, Technology Services; Milind Basole, Center for Innovation in Teaching & Learning
    By many measures, our campus's security culture is solid among our university's faculty and staff; however, online scammers and cybercriminals continue to pursue our students relentlessly. Technology Services and CITL have recently partnered to address the need for creating awareness and cybersecurity training directed at students utilizing CITL's eText@Illinois platform. Slated for launch in Fall 2023, 'Cybersafety and You' (working title) will engage students via relatable scenarios and lead Illinois students to make prudent choices by simulating real-life decisions, deferred decisions, and their consequences. Each module will end with actionable items students can quickly implement to secure their devices and better protect themselves, their identity, and their future. 'Cybersafety and You' is part of CITL's new literacies series. eText@Illinois is an accessible, interactive, multimedia-enriched content delivery platform created at and for the University of Illinois.
    Type: Presentation
    2023 Spring

    Next Generation Data Analytics Architecture

    Rick Getty, AITS; Michael Wonderlich, AITS
    The Next Generation Data Analytics Architecture program will provide better capabilities for data integration, and sharing and collaborating with data. Join us for an update on the implementation of the Data Virtualization, Data Lake, and Data Movement tools and services.
    PDF link
    Type: Presentation
    2023 Spring

    On-Prem HA Kubernetes cluster deployed in 30 minutes

    Gosha Nikiforov, ATLAS
    Here we demonstrate that highly available kubernetes need not only exist in the cloud. This is a demo of deploying on VMWare infrastructure featuring load balanced ingress, automatic certificates via LetsEncrypt and IPAM integration. We will build virtual machines, deploy and configure the cluster and demo several sample applications.
    Type: Presentation
    2023 Spring

    Vulnerability Management at the University of Illinois

    Katie Lackermann
    Overview of vulnerability management framework and a quick look at how the security office partners with IT Pros across campus to manage, respond, and remediate vulnerabilities.
    PDF link
    Type: Presentation
    2023 Spring

    The Careful Whispers of a Good LLM

    Liam Moran, CITL
    While ChatGPT has caused upheaval from K-12, Universities, and Professional schools: OpenAI's large-language-model driven Whisper speech-to-text engine is a remarkable piece of software with tremendous potential to benefit the University. Come see how we're putting it to work at CITL!
    PDF link
    Type: Presentation
    2023 Spring

    Data Discovery with the ATLAS Data Services Center

    Joel Swenddal, ATLAS
    The ATLAS Data Services Center application (DSC) provides a single service point for a wide range of data requests and is available to all members of the campus community. IT professionals may interact with campus users who are seeking data, but who need some basic support to make full use of the app's features. Come learn how to leverage the DSC to find data available from various units across campus. This workshop aims to familiarize attendees with the basic content, navigation, and search features of the app, as well as the process of gaining appropriate data access permissions and more customized support for data requests.
    PDF link
    Type: Presentation
    2023 Spring

    Just Enough, but Not Too Much. Making OpEx Work Here

    Rebecca McNaught, Strategic Project Management Office; Mairéad Martin, Technology Services; Troy Gagne, Technology Services
    Finding the sweet spot between rigor and rigid is essential as the campus Operational Excellence (Op Ex) initiative continues. Frameworks, disciplines, and processes are being introduced and promoted to benefit our community. Join us for an update on this initiative, hear how frameworks such as ITIL - Information Technology Infrastructure Library, SMO - Service Management Office, PMO - Project Management Office are being used in a complementary way, and how we are planning to hit the sweet spot of just enough structure.
    PDF link
    Type: Presentation
    2023 Spring

    Fall 2022 Keynote, Welcome and Greg Gulick Service Excellence Award

    Aaron Walz, Senior Director and Department Head of Information Technology for the Colleges of Agriculture and Veterinary Medicine at Purdue University
    The IT Pro Forum kicks off with remarks by this Forum's chair, Travis Ashmore, followed by the announcement of the Greg Gulick Service Excellence Award, then the Keynote address by Aaron Walz.
    Type: Keynote
    2022 Fall

    AWS Game Day part 4*

    Amer Al Okeh, AWS
    GameDay is an interactive team-based learning exercise for all levels, from beginner to expert. Cloud Academy will be providing a License to their training platform for attendees of the University of Illinois IT ProForum. If you have registered to participate in the AWS GameDay, a Custom Cloud Path from Cloud Academy has been created to prepare participants for an optimal experience.See the AWS Game Day description for more information.
    Type: Workshop
    2022 Fall

    AWS Game Day part 3*

    Amer Al Okeh, AWS
    GameDay is an interactive team-based learning exercise for all levels, from beginner to expert. Cloud Academy will be providing a License to their training platform for attendees of the University of Illinois IT ProForum. If you have registered to participate in the AWS GameDay, a Custom Cloud Path from Cloud Academy has been created to prepare participants for an optimal experience.See the AWS Game Day description for more information.
    Type: Workshop
    2022 Fall

    AWS Game Day part 1*

    Amer Al Okeh, AWS
    GameDay is an interactive team-based learning exercise for all levels, from beginner to expert. Cloud Academy will be providing a License to their training platform for attendees of the University of Illinois IT ProForum. If you have registered to participate in the AWS GameDay, a Custom Cloud Path from Cloud Academy has been created to prepare participants for an optimal experience. See the AWS Game Day description for more information.
    Type: Workshop
    2022 Fall

    macOS Security and Scripting Workshop part 1*

    Paul Roberts, Technology Services; Kyle Bareis, Apple
    Security is a top-of-mind topic for many folks within the Apple community. Come to a hands on session that will take you thru the open source macOS Security Compliance Project (MSCP). MSCP is a collection of benchmarks from NIST to CIS and will help inform you on how your fleet is doing regarding security. Half way into this session, we will flip over to our second topic around scripting and logging with a focus on leveling up everyone's scripting chops. We will cover useful tools, code examples, and end user interaction. With both parts of this session, it is best to watch and participate on a separate computer from where we will be running commands and scripting. A test machine is strongly recommended for this session.
    Type: Workshop
    2022 Fall

    macOS Security and Scripting Workshop part 3*

    Paul Roberts, Technology Services; Kyle Bareis, Apple
    Security is a top-of-mind topic for many folks within the Apple community. Come to a hands on session that will take you thru the open source macOS Security Compliance Project (MSCP). MSCP is a collection of benchmarks from NIST to CIS and will help inform you on how your fleet is doing regarding security. Half way into this session, we will flip over to our second topic around scripting and logging with a focus on leveling up everyone's scripting chops. We will cover useful tools, code examples, and end user interaction. With both parts of this session, it is best to watch and participate on a separate computer from where we will be running commands and scripting. A test machine is strongly recommended for this session.
    Type: Workshop
    2022 Fall

    macOS Security and Scripting Workshop part 2*

    Paul Roberts, Technology Services; Kyle Bareis, Apple
    Security is a top-of-mind topic for many folks within the Apple community. Come to a hands on session that will take you thru the open source macOS Security Compliance Project (MSCP). MSCP is a collection of benchmarks from NIST to CIS and will help inform you on how your fleet is doing regarding security. Half way into this session, we will flip over to our second topic around scripting and logging with a focus on leveling up everyone's scripting chops. We will cover useful tools, code examples, and end user interaction. With both parts of this session, it is best to watch and participate on a separate computer from where we will be running commands and scripting. A test machine is strongly recommended for this session.
    Type: Workshop
    2022 Fall

    AWS Game Day part 2*

    Amer Al Okeh, AWS
    GameDay is an interactive team-based learning exercise for all levels, from beginner to expert. Cloud Academy will be providing a License to their training platform for attendees of the University of Illinois IT ProForum. If you have registered to participate in the AWS GameDay, a Custom Cloud Path from Cloud Academy has been created to prepare participants for an optimal experience.See the AWS Game Day description for more information.
    Type: Workshop
    2022 Fall

    What To Expect From NIH's New Data Management and Sharing Policy

    Sandi Caldrone, Library; Heidi Imker, Library; Hoa Luong, Library
    Are you getting more data management questions from researchers lately? If not, expect to see an increase because the National Institutes of Health (NIH) recently released new data management and sharing requirements. Starting in January 2023, all NIH funding applications will need to include a 2-page plan detailing how data will be managed with the expectation that researchers will share their final data whenever it can be done so responsibly. This is very much in-line with the requirements from other federal funders, but may be completely new to researchers in the life and behavior sciences who are funded primarily by NIH. Don't worry though because the Research Data Service team has read through pages and pages of policy documents, so you don't have to. We'll walk you through the new requirements, the types of questions we're hearing from researchers, and the most helpful NIH resources to refer back to.
    Type: Presentation
    2022 Fall

    UIC's Red Migration to Pantheon

    Radhika Reddy, Technology Solutions; Kim Charles, Technology Solutions and Strategic Marketing and Communication
    Hello, and welcome to UIC's Red Migration to Pantheon. One of our responsibilities in our vast technical landscape in Technology Solutions is to ensure all public facing sites have reliable infrastructure and modular feature development workflow on UIC's Red (https://red.uic.edu). Currently, Red hosts 38,000 pages that composes 800+ sites on a WordPress Multisite running on Pantheon. In this presentation, we will focus on why we chose Pantheon, the migration from an on-prem CentOS server to Pantheon, the communication to the campus, what we learned, and our future work. After this presentation, our hope is you have a clear understanding of the advantages and drawbacks so you can make an educated decision if Pantheon is right for you.
    Type: Presentation
    2022 Fall

    Saying Goodbye is Never Easy: When to Say When to IT Artifacts

    Richard Gegg, RIMS -Records and Information Management Services; Joanne Kaczmarek, RIMS -Records and Information Management Services
    Review the Retention Guide for Information Technology Artifacts and discuss challenges and maturity model development.
    Type: Birds of a Feather
    2022 Fall

    Data Explorers - A Journey in Data Literacy

    Michelle Rome, College of LAS
    This discussion will be led by members of the Business IT Data Committee and discuss the importance of data literacy and what we can do to improve data literacy across the campus. This session will combine with the Business IT Collaboration workshop 'Harnessing Innovation to Improve Business Operations-Find and Using Data.' Participants are welcome to extend their data conversation by attending the 'Harnessing Innovation to Improve Business Operations-Find and Using Data part 2*' at 11AM on a Smart Data Bank, a data mentor program, and building a data community.
    Type: Presentation
    2022 Fall

    Next Generation Data Analytics Architecture at the University of Illinois

    Rick Getty, AITS; Mike Wonderlich, AITS
    What can a modern data analytics architecture do for you? During this presentation we will describe the technologies that make up the modern day analytics environment and how those technologies can be used for data integration, analysis, and reporting. We will also present the roadmap and high-level implementation plans.
    Type: Presentation
    2022 Fall

    Why Privacy and Digital Trust Matter

    Sheena Bishop, Technology Services; Dalton Cline, Technology Services; Stephen Collette, Technology Services; Phil Reiter, Technology Services
    The Privacy Office will give an overview of how privacy has evolved as technology has advanced and discuss privacy concerns regarding social media, data breaches, digital marketing/ targeted advertising, health information, education and employment records, and more. Attend this presentation to find out what Privacy laws are doing to protect you and what you can do to further protect your digital footprint. We will also discuss the University's goals of being a leader of privacy in higher education, what the University is doing to protect your information, how the Privacy Office is maturing a culture of privacy at the University, and how the Privacy team can help you.
    Type: Presentation
    2022 Fall

    Managing Human Risk with Cybersecurity Training and Awareness

    Cindy McKendall, Technology Services
    The 2022 Verizon Data Breach Incident Report shows that humans are involved in breaches more than 80% of the time. Whether that involves someone clicking on a phishing link, or an employee reusing the same password in multiple places, cybersecurity training and awareness can help manage this 'human risk' by teaching people how to protect themselves and the university. In 2021, the Cybersecurity Training and Awareness team in Technology Services launched required cybersecurity training for Urbana-Champaign and Springfield employees. Learn how our team laid the groundwork for the successful launch of required cybersecurity training and how our training and awareness program continues to address human risk, now and in the future.
    Type: Presentation
    2022 Fall

    Skype to Teams Migration Q&A

    Eric Frahm, Technology Services; Mike Cervone, Technology Services
    We invite campus professionals to be part of our continuing conversation around the migration in progress to move our campus telephone services from Skype for Business to Microsoft Teams online. This session will provide any update in our timelines and lessons learned so far and then invite attendees to bring questions and concerns to the community.
    Type: Birds of a Feather
    2022 Fall

    Harnessing Innovation to Improve Business Operations - Finding and Using Data part 2*

    Gabe Gibson, Business IT Collaboration; Michelle Rome, College of LAS
    We will be using this workshop to provide feedback, analysis, and evaluation on the winning solution project 'Finding and Using Data' from the Business IT Symposium held in October. The first part of this workshop will combine with the 'Data Explorers- A Journey in Data Explorers.' This discussion will be led by members of the Business IT Data Committee and discuss the importance of data literacy and what we can do to improve data literacy across the campus.
    Type: Workshop
    2022 Fall

    Harnessing Innovation to Improve Business Operations - Finding and Using Data part 1*

    Gabe Gibson, Business IT Collaboration; Michelle Rome, College of LAS
    We will be using this workshop to provide feedback, analysis, and evaluation on the winning solution project 'Finding and Using Data' from the Business IT Symposium held in October. The first part of this workshop will combine with the 'Data Explorers- A Journey in Data Explorers.' This discussion will be led by members of the Business IT Data Committee and discuss the importance of data literacy and what we can do to improve data literacy across the campus.
    Type: Workshop
    2022 Fall

    Operational Excellence and IT - How Each Elevates the Other

    Mairead Martin, Technology Services; Chris Tidrick, IT Partners at Gies College of Business; Scott Genung, Technology Services
    The University is in the second year of driving outcomes from the campus Operational Excellence (Op Ex) initiative. But, what does Op Ex hope to deliver through IT? What does it really mean to the campus IT community? Are there opportunities to shape and leverage Op Ex that benefits our community as well? Please join us for an update on this initiative but also an opportunity for you to influence how IT can leverage Op Ex to strengthen our community.
    Type: Presentation
    2022 Fall

    Accessible Word Document? Yes, We Can!

    Leslie Sherman, IT Partners @ College of Education & Council on Teacher Education; Bryan Jonker, IT Partners @ College of Education
    Join this IT Accessibility Liaison led workshop for a hands on opportunity to learn how to make MS Word documents accessible to all users.
    Type: Workshop
    2022 Fall

    Accessibility in the Procurement Process

    Leslie Sherman, IT Partners @ College of Education & Council on Teacher Education; Keith Hays, Office for Access and Equity; Teri Merrell, University of Illinois Purchasing and Contracts Management Office
    This panel will discuss the recent updates to the procurement process to ensure the products we purchase follow the campus Digital Accessibility Policy. Learn how you can help ensure the information and communication services, tools, and applications we implement are inclusive for all of our users.
    Type: Presentation
    2022 Fall

    Best Practices for Inclusive IT Experiences part 2*

    Keith Hays, Office for Access and Equity
    We often make many assumptions when it comes to offering technical support to persons with disabilities, unintentionally othering and failing to be inclusive despite our best intent. This workshop will dispel some myths surrounding accessibility and invite participants to learn about and apply practical tips for fostering inclusive experiences with IT.
    Type: Workshop
    2022 Fall

    Best Practices for Inclusive IT Experiences part 1*

    Keith Hays, Office for Access and Equity
    We often make many assumptions when it comes to offering technical support to persons with disabilities, unintentionally othering and failing to be inclusive despite our best intent. This workshop will dispel some myths surrounding accessibility and invite participants to learn about and apply practical tips for fostering inclusive experiences with IT.
    Type: Workshop
    2022 Fall

    AWS Automated Account Provisioning

    Ken Taylor, Campus Research IT; Stephen Butler, Technology Services
    This presentation will provide an overview of the AWS Automated Account Provisioning system that allows a user to create an AWS account in five minutes without the need for assistance from the Cloud Enablement team.
    Type: Presentation
    2022 Fall

    Deploying IAM Services in the AWS Cloud

    Jon Roma, Technology Services; Erik Coleman, Technology Services
    The Technology Services Identity & Access Management team has chosen to deploy multiple InCommon-supported platform components using Docker images in Amazon Web Services (AWS). These deployments use the AWS Elastic Container Service (ECS) ad infrastructure as code using Terraform. We also created a GitHub Actions workflow to automate the partial deployment of the image as an ECS service. We'll give an overview of the technology, and will demonstrate how we deploy these services.
    Type: Presentation
    2022 Fall

    Automating AD Audits: Regular Review to Avoid Serious Scouring

    Kathleen Booth, Engineering IT Shared Services
    An overview of Engineering IT's automated Active Directory audit framework. We use narrowly focused scripts that automatically run on a regular schedule and create tickets pre-assigned to the correct staff of any clean-up needed. This keeps the workload in small timely chunks, the AD more accurate and secure, review actually happens regularly, and it requires less oversight than the former large manual process. I will discuss why we did this, the benefits, how it is set up, relevant policies and decisions, required pre-conditions, what the structure looks like, what checks we have deployed now, and our plans for adding new ones.
    Type: Presentation
    2022 Fall

    What's New with Apple in Enterprise

    Paul Roberts, Technology Services; Kyle Bareis, Apple
    With the fall releases from Apple, come and learn about what has changed with iOS, iPadOS, and macOS. We will cover new end user functionality, management functionality, and planning your testing and upgrade process.
    Type: Presentation
    2022 Fall

    Women in Technology

    Candice Solomon-Strutz, Chemistry; Cordelia Geiken, Technology Services; Leslie Sherman, IT Partners @ College of Education & Council on Teacher Education; Debbie Fligor, Technology Services
    The WIT Leadership team will facilitate an open discussion about the Women in Technology Group (WIT), which provides a forum for discussing issues facing women in IT in general and on campus, networking, coaching, and coordinating outreach efforts to girls considering IT as a career. We will cover the successful events, including the return of a fall mentoring/peer coaching program, as well as exciting new collaborations and opportunities.
    Type: Presentation
    2022 Fall

    Mapping Library Web Success with Google Analytics 4 Reporting

    John Laskowski, University Library; Helen Zhou, University Library
    We plan to strategically address and avoid the potential traps when it comes to identifying actionable metrics at the proper level of granularity and informing participants on tactically utilizing Google Analytics 4's robust built-in reporting modules. We will then show how these reporting options can be enhanced through the creation of custom reports utilizing Google Tag Manager. Finally, we will bring the process full-circle by addressing the often ignored yet critical stage - informed action. Google Analytics 4's quantifiable reporting lays the groundwork for the Library to implement targeted user experience instruments, gathering qualifiable information that makes enhancements richer and user-driven.
    Type: Presentation
    2022 Fall

    How Did They Do That?' Under the Hood with Illinois Themed Websites

    Melissa Waller, College of Agricultural, Consumer and Environmental Sciences; Bryan Jonker, IT Partners, College of Education; Robert Slater, Technology Services
    Did you know Bevier Cafe's menu runs on publish.illinois.edu? Or that the College of Education's Study Abroad browser uses the Illinois Theme to present data pulled from GitHub? Join members of the Web Implementation Guidelines Group for a look under the hood of some of the coolest interfaces built with Illinois Theme components - and learn how the pieces work together so you can easily build similar interfaces for your sites.
    Type: Presentation
    2022 Fall

    Course Building Made Easy: An Introduction to DesignPLUS

    Rachel Martiniak, Technology Services
    This presentation will provide an introduction to DesignPLUS, a new suite of tools that are available in the Canvas learning management system. With these new tools, you'll be able to quickly and efficiently build course content in your Canvas courses. This presentation will include a brief demo of the Design Tools Sidebar and the Multi Tool.
    Type: Presentation
    2022 Fall

    Cybersecurity Year in Review

    Edward Delaporte, Cybersecurity; Prabha Manda, Technology Services; Taylor Judd, Technology Services; Mark Wenneborg, Technology Services
    Come join us for a peek inside the Cybersecurity team's activities over the last year. We will discuss some adventures we took, interesting cybersecurity incidents, updates to campus tools, and a bit on plans for the next year that cover the full gamut of our offerings. Join us while we reminisce about the past year, and look forward to future adventures together.
    Type: Presentation
    2022 Fall

    Custom Dashboard and Report in Canvas

    James Witte, ATLAS; Mary Jo Licht, SAAO College of LAS
    Presenting a custom Canvas dashboard for managing the taking of attendance in a large course with a staff of nearly 100 TAs and interns, and a custom Canvas attendance report to identify at-risk students with excessive absences. Both the dashboard and report were built using the Canvas API.
    Type: Presentation
    2022 Fall

    The Future of the Cloud Emailer Service

    Eric Frahm, Technology Services; Ron McGettrick, Technology Services
    The Cloud Emailer Service is a service provided to campus units sending email from infrastructure, applications, or SaaS solutions no longer residing on campus. Ongoing issues with vendor contracting are requiring us to revisit the underlying vendor selection and we will be presenting possible alternatives for the future.
    Type: Presentation
    2022 Fall

    Everything Email - An Overview of Email Services

    Ron McGettrick, Technology Services - Internet Communications Team; Lee Alexander, Technology Services - Internet Communications Team; Eric Frahm, Tech Services - Internet Communications Team; Lance Campbell, Web Services
    So you just sent an email or you just received one, have you ever wondered how your email goes from point A to B and all the hops and checks it goes through before you have received the email or the person you sent the email receives your message? Have you ever wondered how many total amounts of emails that the University of Illinois Email processes on a daily basis? Or how emails are quarantined to protect you from receiving email threats from bad actors trying to send you phishing or malware? The answers to these questions will be discussed in the presentation of the University of Illinois Email System and its various services.
    Type: Presentation
    2022 Fall

    Chat with Mairéad Martin

    Mairéad Martin, CIO
    Chat with Mairéad Martin, our new CIO, about what's top of mind.
    Type: Birds of a Feather
    2022 Fall

    What Students Want

    James Quisenberry, Student Affairs Technology; Dan Steward, Sociology
    Our continuing panel returns with four undergraduate students sharing from their experience on the Urbana Campus. Come hear how technology on campus works for them and the challenges they face. This year's forum will include discussions about the return to campus and balancing in-person academic experience with hybrid and remote.
    Type: Presentation
    2022 Fall

    IT Pro Orientation

    Dena Strong, Technology Services
    Confused by the University's generous helpings of acronym soup? Not sure who's responsible for what after all the reorganizations and transfers? Come to IT Pro Orientation, where we'll help each other parse the acronyms and reconnect the dots.
    Type: Presentation
    2022 Fall

    From Hairballs, Tangles, and Futility to Technological Progress

    Bradly Alicea, Rokwire Initiative
    In this talk, I will provide a set of metaphors and potential approaches to solving hard-to-define and hard-to-conceptualize problems. These are problem domains for which unknown and unknowable factors predominate. We will focus on two types of system that characterize the reciprocal causality and interactions inherent in sociotechnological complexity: hairballs and futile cycles. Borrowing from network science and metabolic engineering, respectively, we will explore how these types of system characterization provide a means to understand interactivity, redundancy, and robustness as something that can be incorporated into an open source workflow. To conclude, this talk will also take a 10-year retrospective on the Hard-to-Define Events workshop, held at Artificial Life 13 (http://syntheticdaisies.blogspot.com/p/htde-workshop-2012.html). This will point us in the direction of future work in this area, which goes beyond software development to applied scientific discovery.
    Type: Presentation
    2022 Spring

    Power BI Community of Practice

    Mike Painter, IT Partners @ Education; Chris Tidrick, IT Partners @ Gies
    Join in a growing collaboration begun by Grainger Engineering and IT Partners (Gies Business & College of Education) as we explore solutions and best practices in our use of Power BI, which is now available via Microsoft A5 licensing for all full-time UIUC faculty and staff.
    Type: Birds of a Feather
    2022 Spring

    Learning in Extended Reality

    Sebastian Kelle, Computer Science
    We'll give an overview of the latest and greatest in XR for learning technology and present some examples of existing work using simple use cases. We'll also discuss what's coming such as nanodrone displays, lightfield holography, brain computer interfaces and other innovations that will help blend reality with virtual spaces. We'll also cover potential downsides and robustness issues.
    Type: Presentation
    2022 Spring

    Staff Training on Canvas, the New Campus LMS

    Rick Hazlewood, Tech Services; Rachel Martiniak, Tech Services
    Learn how to build training courses on the campus' new learning management system, Canvas.
    Type: Presentation
    2022 Spring

    How May We Help You?' - Using Teaching and Training in Customer Service

    JC Morgan, Center for Innovation in Teaching and Learning
    The Instructional Support and Training (IST) team was strategically established a little more than 3 years ago to provide customized support to faculty on the more technical aspects of their teaching and to serve in a concierge role for CITL. IST utilizes a 'let's teach you how to fish' strategy to both educate and empower their clients. For clients who approach CITL only with discrete problems to be solved, IST acts as a help desk to react quickly and efficiently. With clients who want to know the 'how and why', IST becomes more proactive by providing personalized instruction/training and ongoing support to meet and, often times anticipate, the needs of CITL's stakeholders. Importantly, IST is the ultimate demonstration of how establishing a dedicated and focused client support team improves relations with clients and allows other teams within the unit to focus on their primary duties.
    Type: Presentation
    2022 Spring

    Ransomware: What You Need to Know as IT Pro

    Carl Stephens, Tech Services; Bob Heren, Tech Services; Prabha Manda, Tech Services; Mark Wenneborg, Tech Services
    Ransomware is scary! In the last few years, ransomware has risen seemingly out of nowhere to become one of the greatest cyber threats facing organizations around the world. Come learn about what the Incident Response team of the Cyber Security Operations Center has been doing to prepare us for the worst-case scenario. We will cover current threats, action plans, and what you should be prepared for as an IT Professional. We will also have suggestions for what your first response should be to that dreaded panicky call from an end user.
    Type: Presentation
    2022 Spring

    HIPAA House of Horrors

    Sheena Bishop, Technology Services; Mike Bohlmann, College of Applied Health Sciences; Melissa Dzado-Swanson; Mel Fenner, Student Affairs Technology
    Do you deal with health-related data? Most people assume that all health data is covered under HIPAA, but that's not actually the case. In this presentation we will cover what HIPAA is, what regulations apply to health-related data, and University policies for handling health related data. We'll talk about various scenarios of health-related data use at the University and welcome your questions regarding your health-related data use.
    Type: Presentation
    2022 Spring

    AITS and Disaster Recovery

    Alice Jones, AITS
    This discussion will be a high-level review of the AITS DR planning efforts and where AITS is heading with Business Continuity Planning efforts.
    Type: Birds of a Feather
    2022 Spring

    Discovering Information Security Controls: IT01 Backup and Disaster Recovery Lab Exercise (Part 3 of 3)

    Isaac Galvan, Technology Services; Joe Sebright, Technology Services
    The university's Information Security Controls Requirements provide implementation guidance to improve your information security and address the risk objectives specified in the standards. IT01 Disaster Recovery aims to limit the negative impact of a disruptive event on IT operations and ensure timely access to information assets. This workshop uses example data for a fictional department to develop a baseline backup and disaster recovery plan that meets the requirements described in the IT01 Disaster Recovery Standard document. We'll document a policy and build a process to classify data, perform backups, perform a test recovery, analyze errors logs, ensure encryption during transport and at-rest, securely store encryption keys, and maintain required disaster planning documentation. Learners can use the concepts from this workshop to evaluate their backup and disaster recovery plans through the lens of IT01.
    Type: Workshop
    2022 Spring

    Discovering Information Security Controls: IT01 Backup and Disaster Recovery Lab Exercise (Part 2 of 3)

    Isaac Galvan, Technology Services; Joe Sebright, Technology Services
    The university's Information Security Controls Requirements provide implementation guidance to improve your information security and address the risk objectives specified in the standards. IT01 Disaster Recovery aims to limit the negative impact of a disruptive event on IT operations and ensure timely access to information assets. This workshop uses example data for a fictional department to develop a baseline backup and disaster recovery plan that meets the requirements described in the IT01 Disaster Recovery Standard document. We'll document a policy and build a process to classify data, perform backups, perform a test recovery, analyze errors logs, ensure encryption during transport and at-rest, securely store encryption keys, and maintain required disaster planning documentation. Learners can use the concepts from this workshop to evaluate their backup and disaster recovery plans through the lens of IT01.
    Type: Workshop
    2022 Spring

    Discovering Information Security Controls: IT01 Backup and Disaster Recovery Lab Exercise (Part 1 of 3)

    Isaac Galvan, Technology Services; Joe Sebright, Technology Services
    The university's Information Security Controls Requirements provide implementation guidance to improve your information security and address the risk objectives specified in the standards. IT01 Disaster Recovery aims to limit the negative impact of a disruptive event on IT operations and ensure timely access to information assets. This workshop uses example data for a fictional department to develop a baseline backup and disaster recovery plan that meets the requirements described in the IT01 Disaster Recovery Standard document. We'll document a policy and build a process to classify data, perform backups, perform a test recovery, analyze errors logs, ensure encryption during transport and at-rest, securely store encryption keys, and maintain required disaster planning documentation. Learners can use the concepts from this workshop to evaluate their backup and disaster recovery plans through the lens of IT01.
    Type: Workshop
    2022 Spring

    The Data Services Center

    Michelle Rome, College of LAS - ATLAS; Todd Reese, College of LAS - ATLAS
    The value of data has been increasing as more decision makers leverage data regularly. The University of Illinois has a wealth of data available. Many of our business units are great about preparing and making data available. Unfortunately finding that data may be one of the bigger problems for our campus. The Data Services Center (DSC) was created by the College of LAS to make finding and accessing data easier no matter where that data is and whomever manages that repository. Come learn how to save your favorite data sources and search for data you need. Information on how to add additional data sources to the DSC will also be covered.
    Type: Presentation
    2022 Spring

    Sometimes One Size Fits All and Sometimes it Doesn't

    Michelle Rome, College of LAS - ATLAS; Kostas Yfantis, College of LAS - ATLAS
    Members of the University of Illinois deserve the best IT solutions. With a University as diverse as Illinois it's almost impossible to see a single 'best' solution being able to serve everyone and all scenarios. Sometimes 'the best' is something very simple, sometimes it is something customizable to specific disciplines or audiences, and sometimes bells and whistles are required. How can we leverage the power of IT to pull those solutions together and simplify things for the end users while supporting innovation? Come hear how a simple standard interface can enable flexibility and innovation to provide a best of the best solution.
    Type: Presentation
    2022 Spring

    CAW: A Containment Unit to Prevent Crossed Streams

    Liam Moran, Center for Innovation in Teaching and Learning; Jimi Jones, Center for Innovation in Teaching and Learning
    The Instructional Media Resources department at the Center For Innovation in Teaching and Learning (CITL) is a high-throughput media production center for education-related and campus event materials. In order to manage the ingest, editing, transcoding and discovery of these materials, CITL is developing a suite of tools we call the Curricular Asset Warehouse (CAW). CAW manages the technical needs of video production while also allowing CITL to preserve the various media assets we produce. CAW uses tools like FFmpeg and MediaInfo to ingest video and audio materials, harvest metadata from media files and Premiere project files and automatically create PBCore (http://pbcore.org/) technical metadata records. In this presentation for the Spring 2022 IT Pro Forum, CITL staff will discuss how the CAW is used in our production, post-production and archives workflows. We will also show how the CAW cataloging tool creates collection- and asset-level records.
    Type: Presentation
    2022 Spring

    Lessons Learned from the UIUC Collaboration Technology Survey

    Christopher Tidrick, Gies College of Business; Brad Trankina, Facilities and Services
    More than 1,100 members of the campus community responded to the UIUC Collaboration Technology Survey sponsored by the Collaboration Portfolio Advisory Group. We'll dig into what the results tell us about which collaboration tools are most popular, what strengths and gaps exist in the portfolio, how customers view training and technology support, and how results vary across campus units and stakeholder types. Participants will be asked to brainstorm ideas for addressing some of the challenges.
    Type: Presentation
    2022 Spring

    Informing Library Web Strategies with Google Analytics 4

    Helen Zhou, Library ; John Laskowski, Library
    During the summer of 2021 the University Library's web team planned and completed a strategic implementation of GA4. Consulting experts in the field, experimenting with selected library units, and developing a series of actionable data scenarios, the team was able to complete a Library-wide roll-out of GA4 and began capturing data on September 21, 2021. Our presentation will detail the process through which the implementation was possible and the partnership between the Library's user experience and web development so critical to its success. We also propose to present the action-based metrics Google Tag Manager allows us to capture and how analysis of those metrics inform the on-going decision-making process of the Library's Web Working Group as the seek to maintain a user-focused web experience for our complex audience of users.
    Type: Presentation
    2022 Spring

    In Case of Emergency (TEST), Don't Break Gifts

    Steve Krause, University of Illinois Foundation; Steve Camp, UI Foundation; Angi Morgan, UI Foundation
    Charitable donations are an important funding source for the University of Illinois. To insure that gifts can be processed in the event of a disaster, the UI Foundation recently performed a DR test with systems running for a week from a secondary location. Session will include an overview of the Foundation's DR architecture, plan, and lessons learned from the recent test.
    Type: Presentation
    2022 Spring

    IT Council DEI and Flexible & Remote Work Working Groups Workshop (Part 2 of 2)

    Candice Solomon-Strutz, Chemistry; Justin Martin, Student Affairs Technology
    Want to contribute and provide feedback to the newest IT Council working groups? The Diversity, Equity, and Inclusion in the IT Community and Supporting Flexible & Remote Work working groups have been surveying our current work environments, identifying existing campus and system resources, and identifying opportunities and strategies for improvement. During this workshop both groups will cover a summary of their accomplished deliverables and more importantly facilitate and gather feedback from attendees regarding their experiences and preferences on the next steps. This workshop is designed to allow participants to be vulnerable, ask plenty of questions and share their experiences.
    Type: Workshop
    2022 Spring

    IT Council DEI and Flexible & Remote Work Working Groups Workshop (Part 1 of 2)

    Candice Solomon-Strutz, Chemistry; Justin Martin, Student Affairs Technology
    Want to contribute and provide feedback to the newest IT Council working groups? The Diversity, Equity, and Inclusion in the IT Community and Supporting Flexible & Remote Work working groups have been surveying our current work environments, identifying existing campus and system resources, and identifying opportunities and strategies for improvement. During this workshop both groups will cover a summary of their accomplished deliverables and more importantly facilitate and gather feedback from attendees regarding their experiences and preferences on the next steps. This workshop is designed to allow participants to be vulnerable, ask plenty of questions and share their experiences.
    Type: Workshop
    2022 Spring

    Irons in the Fire - Update from ITC End User Svcs Subcommittee

    Jeremy Jones, IT Partners @ Education; Allison (Al) Payne, IT Partners @ Gies; Gary Bernstein, Technology Services; Drew Coobs, Technology Services
    As an IT community, we have a lot of irons in the fire as we work together to improve IT services campus-wide. The IT Council End User Service Subcommittee will share an update on what they've been focusing on this year, with each active working group presenting details of their charges, timelines, and any deliverables. We'll cover the Modern Management Investigation working group, campus IT Bulk Purchasing efforts, and the Staff Virtual Desktops Investigation working group.
    Type: Presentation
    2022 Spring

    Being Intentional About Your Career: Where Are You?

    Mike Bohlmann, College of Applied Health Sciences; James Quisenberry, Student Affairs
    We can often fall into the trap of deciding our next job change based on wanting to get out of our current position. Having a healthier and happier career progression requires being intentional. You can't complete a journey without knowing where you are. We'll work through this idea and the use of SWOT analysis to really dig into where you are.
    Type: Presentation
    2022 Spring

    Women in Technology Cultivating a Culture of Inclusion

    Candice Solomon-Strutz, Chemistry; Cordelia Geiken, Technology Services; Debbie Fligor, Technology Services; Hannah Christensen, Campus Research IT
    The WIT Leadership team will facilitate an open discussion about Women in Technology Group (WIT), which provides a forum for discussion of issues facing women in IT in general and on campus, networking and coaching, and coordination of outreach efforts to girls considering IT as a career. We will cover a highlight of past events, promote upcoming events, and most importantly, share how our WIT experiences and challenges influence the IT governance process and campus culture. Additionally, we will gather feedback from attendees regarding their experiences and preferences on the next steps.
    Type: Presentation
    2022 Spring

    Beyond the Accessibility Checker: Accessible Documents by Design (Part 3 of 3)

    Marc Thompson, Center for Innovation in Teaching & Learning (CITL); Amy Merkley, Center for Innovation in Teaching & Learning (CITL); Emily Forbes, Center for Innovation in Teaching & Learning; Eunbyul (Emma) Park, Center for Innovation in Teaching & Learning (CITL)
    This workshop will be a hands-on a series of workshops focused on accessible document design and leveraging documents and content accessibly in the Canvas LMS. The first of the three sessions will walk attendees through the process of authoring an accessible MS Word document and exporting to an accessible PDF document. In the second session, attendees will follow an Easter Egg approach in remediating an inaccessible PowerPoint presentation. In both workshops, attendees can work individually or collaboratively. The third session will cover UDL considerations in leveraging the Canvas LMS accessibly.
    Type: Workshop
    2022 Spring

    Beyond the Accessibility Checker: Accessible Documents by Design (Part 2 of 3)

    Marc Thompson, Center for Innovation in Teaching & Learning (CITL); Amy Merkley, Center for Innovation in Teaching & Learning (CITL); Emily Forbes, Center for Innovation in Teaching & Learning; Eunbyul (Emma) Park, Center for Innovation in Teaching & Learning (CITL)
    This workshop will be a hands-on a series of workshops focused on accessible document design and leveraging documents and content accessibly in the Canvas LMS. The first of the three sessions will walk attendees through the process of authoring an accessible MS Word document and exporting to an accessible PDF document. In the second session, attendees will follow an Easter Egg approach in remediating an inaccessible PowerPoint presentation. In both workshops, attendees can work individually or collaboratively. The third session will cover UDL considerations in leveraging the Canvas LMS accessibly.
    Type: Workshop
    2022 Spring

    Beyond the Accessibility Checker: Accessible Documents by Design (Part 1 of 3)

    Marc Thompson, Center for Innovation in Teaching & Learning (CITL); Amy Merkley, Center for Innovation in Teaching & Learning (CITL); Emily Forbes, Center for Innovation in Teaching & Learning; Eunbyul (Emma) Park, Center for Innovation in Teaching & Learning (CITL)
    This workshop will be a hands-on a series of workshops focused on accessible document design and leveraging documents and content accessibly in the Canvas LMS. The first of the three sessions will walk attendees through the process of authoring an accessible MS Word document and exporting to an accessible PDF document. In the second session, attendees will follow an Easter Egg approach in remediating an inaccessible PowerPoint presentation. In both workshops, attendees can work individually or collaboratively. The third session will cover UDL considerations in leveraging the Canvas LMS accessibly.
    Type: Workshop
    2022 Spring

    W3C and You: Get Involved!

    JaEun Jemma Ku, Office for Access and Equity, UIC; Mark McCarthy, Administrative Information Technology Services, University of Illinois System; Jon Gunderson, Disability Resources and Educational Services, UIUC; Keith Hays, Office of Access and Equity, UIUC
    World Wide Web Consortium(W3C) has been the international web standards leader since 1994. As W3C member organization, University of Illinois has been actively contributing to web accessibility standards for the last two decades. Accessibility experts on campus will share their own working group member experience as well as how to utilize various W3C resources in our daily work. The discussion will not only be limited to accessibility standards but also include important specifications and other initiatives such as Positive Working Environment. The goal of the session is encouraging University of Illinois members to get more involved with global standards efforts and make a voice from nonprofit organizations heard.
    Type: Birds of a Feather
    2022 Spring

    Update on Open Source Web Accessibility Evaluation Tools from Illinois

    Jon Gunderson, DRES; Nicholas Hoyt, DRES
    This session will provide information on the updates and enhancements to the Functional Accessibility Evaluator (FAE) and AInspector for Firefox tools to help support the web accessibility initiatives at Illinois. The OpenA11y Evaluation Library has been rewritten and updated to support the latest HTML and Accessible Rich Internet Application (ARIA) technologies and the rules have been reviewed and extended to support the level A and AA requirements of Web Content Accessibility Guidelines (WCAG) 2.1. AInspector for Firefox has new features to export report information and provides more details on element level results. The FAE is being updated to support the new evaluation library and support the export formats used by AInspector. In addition to updates to our traditional tools a new Page Structure browser extension provides a new way to identify and view accessibility information on the title, landmarks and headings on a web page.
    Type: Presentation
    2022 Spring

    Apple Enterprise Update

    Paul Roberts, Technology Services; Keith Mountin, Apple
    Spring update on macOS, iOS and AppleTV at Illinois. Keith Mountin our campus Apple System Engineer will be on hand to answer questions.
    Type: Presentation
    2022 Spring

    IT Infrastructure: Overview and Updates

    Brad Mahaffey, Technology Services
    The IT Infrastructure unit of Technology Services provides foundational network and computing technologies for campus. This presentation will introduce the audience to the individual teams and collaborations that make sure those technologies are meeting evolving technology needs. In addition, some short updates on the campus WiFi refresh and changes to Shared Datacenters will be given.
    Type: Presentation
    2022 Spring

    Core Network Upgrade - Design and Implementation Plans

    Debbie Fligor, Technology Services; Ben Barkin-Wilkins, Technology Services; Calvin Shirley, Technology Services
    This session is an update on the core upgrade project. Come to find out what the final design is, what vendor equipment was chosen, how the proof of concept labs went, how we're planning to transition to the new network, what the current estimate for hardware arrival is, and any other updates we have on how it is going.
    Type: Presentation
    2022 Spring

    IPv6: Threats and Opportunities

    Brad Mahaffey, Technology Services
    Did you know about 40% of US internet traffic now runs on IPv6? The world is moving toward IPv6 and our campus should, as well. While our campus enjoys an abundance of IPv4 space, many other entities, including the U.S. Government, are abandoning IPv4 completely. We propose a roadmap to providing widespread availability for campus IT professionals to leverage moving forward.
    Type: Presentation
    2022 Spring

    Skype to Teams Q&A

    Eric Frahm, Technology Services; Mike Cervone, Technology Services
    An open-format Q & A to field questions and concerns about the ongoing project and receive input from our partners in IT from around campus.
    Type: Birds of a Feather
    2022 Spring

    Keynote Address: The Presence of a Problem is the Lack of an Idea

    Sean Garrick, Vice Chancellor for Diversity, Equity & Inclusion
    Thinking inclusively means creating experiences, utilizing materials, and deploying technologies that support multiple modes of interaction from the start. How can IT Professionals apply Tim Nugent's mantra to help create a more accessible, inclusive learning and workplace experience for our students, staff, and faculty?
    Type: Keynote
    2022 Spring

    TeamDynamix Q&A and Panel Discussion

    Rob Watson, Technology Services; Jen Anderson, iSchool; Shawn Lee, AITS; Marques Webster, Technology Services; Al Payne, Gies College of Business; Nathan Carpenter, Technology Services
    Q&A/panel
    Type: Birds of a Feather
    2021 Fall

    Linking High-Risk-Data-Researchers to Appropriate Technology Services: Potential Role of a Faculty Liaison

    Christopher Larrison, Social Work; Heidi Imker, Library; Tracy Smith, Office of the CIO; Phil Reiter, Office of the CIO
    There are numerous data technology options available to researchers utilizing high risk data. Identifying the appropriate level of storage security and leveraging campus technology to ensure the best balance between access and security are evolving tasks for campus technology professionals and researchers. Changing technologies create the need for an active interface between both groups. One possible model of engagement is to: 1) Embed a faculty researcher within technology services as a point of contact for both groups; 2) develop a self-assessment tool for researchers to identify data risks and the campus technology available to minimize those risks; and 3) create mechanisms to engage in regular assessments of the changing high risk data needs and the technologies to address those needs. The presentation will explore the value added aspects of creating a position for faculty within technology services to increase the access and use of high risk data services by researchers.
    Type: Birds of a Feather
    2021 Fall

    Making the Best of It: How the Pandemic Improved our Training Program

    Lindsey Sharp, School of Information Sciences
    The School of Information Sciences Help Desk employs a staff of 10 to 16 students in a given semester. Because our students are all in a 2-year program, half of our staff leave and must be replaced each year so training new staff is something we must do effectively and efficiently. Due to the circumstances surrounding the pandemic, my staff had the opportunity to take the reins and overhaul our training strategy to a flipped classroom model. This has been beneficial both last year when we were working remotely and this year as we transitioned to in-person work. There is content here for anyone who trains and onboards new employees so please join us!
    Type: Presentation
    2021 Fall

    Big Data: A Tale of Researcher Experiences

    Chris Wiley, Grainger Engineering Library; Jen Yu-chien, University Library; Carissa Phillips, University Library
    Recently, the University of Illinois at Urbana-Champaign was one of twenty institutions participating in a Supporting Big Data Research Study. The study was organized by Ithaka S+R , a not for profit research and consulting services for libraries and academia. From fall 2020 to spring of 2021, the authors conducted fifteen semi-structured interviews with researchers and faculty at University of Illinois Urbana-Champaign (UIUC). This study specifically focused on exploring the role of big data and data science within the context of research, collection, analysis, research communication, training and support. This work presents faculty and researchers practices acquiring data, working with data, issues and challenges. The responses created an opportunity to learn how researchers define big data, use technological resources and share big data. It also provided an opportunity for information professionals to learn of opportunities to expand or create services.
    Type: Presentation
    2021 Fall

    Using logs to troubleshoot web apps

    Klaud Magdziak, SATech; Ashley Hetrick, Technology Services
    How to use logs to diagnose and troubleshoot problems in your website
    Type: Presentation
    2021 Fall

    The Secret Sauce to a People-First Culture

    Christina Worthington, AITS
    Your grandma's famous blackberry pie recipe has nothing on this. Learn how to create an awesome people-first culture using tactics and strategies AITS has put to the test. We'll discuss relatable challenges broadly faced across higher education and the ingredients we've added to the AITS workplace culture to get the bitter tastes out of our mouths. You'll walk away with tools you can use to creating meaningful work experiences for your units, teams or taskforces starting tomorrow.
    Type: Presentation
    2021 Fall

    Tools and techniques for developing shared web components libraries

    Matt Sharkey, Office of Strategic Marketing and Branding
    In 2020, a group of designers and developers from UIUC began work on a library of web components, a set of reusable pre-made building blocks for creating websites. We wanted to make it easier for everyone on campus to build sites that were accessible, usable, and on brand. Since then, we've launched several versions of this library across multiple platforms, and discovered tools and developed techniques that can help you build a component library of your own.
    Type: Presentation
    2021 Fall

    Creating Communities to drive forward Data as an Asset

    Dimuthu Tilakaratne, Administrative Information Technology Services; Tracy Smith, Technology Services; Phil Reiter, Technology Services ; Mary Stevens, Technology Services
    We presented a vision for a future with data as an asset at the Spring ITPF and now we'd like to form a few communities of practice to help make that vision a reality. Please brainstorm with us and your peers for an engaging discussion about how and why data is an asset for our community and how we can explore the various elements that are necessary to create a thriving community of practice focused on data. Encourage data professionals within and beyond IT to join and add their perspectives - bring a friend!
    Type: Birds of a Feather
    2021 Fall

    Advanced PDF Remediation: A DIY Case Study

    Lauren Phegley, Research Data Service; Christy Blew, Accessible Media Services (AMS)
    A basic pillar of making accessible PDF's is to convert from an existing accessible document. But what do you do when that isn't an option? This presentation will discuss an ongoing Research Data Service project that became convoluted when we realized that there was no simple way to remediate our PDFs. The choice was between submitting educational materials that are not fully accessible or learning how to remediate advanced PDF's. This presentation will show some of the pitfalls with remediating PDF's that have no tags or terrible tag structure, and how they were overcome. While this session won't teach all the tricks to PDF remediation, it is intended to fill in some of the knowledge gaps that most materials on PDF remediation don't address and show that the complex remediation is not impossible.
    Type: Presentation
    2021 Fall

    Orphans, Rogues and Sprawl - Managing Cloud Information and Data

    Richard Gegg, AITS - Systems Office/RIMS; Julie Wagner, RIMS
    Tips & Hints for Sanitizing your Virtual office Data Footprint. Practical advice for: - What is Information Sprawl and what should I do with it? - I stored University Data on my Personal PC, now what? - Cleaning up your local drive and downloads folder. - Destroying any physical data (prints) left at home. - Repositories : Xtender, Box, SharePoint, OneDrive & Department shares ( oh my) - File/Folder re-naming, Adoption a good practice. - Where to find RIMS guidance on retention - RIMS training opportunities
    Type: Presentation
    2021 Fall

    AInspector WCAG and Functional Accessibility Evaluator (FAE) updates to support ARIA 1.2

    Jon Gunderson, DRES
    This session will highlight the changes in the OpenAjax evaluation library used in the Functional Accessibility Evaluator (FAE) and AInspector WCAG Firefox extension to implement the new features of the W3C Accessible Rich Internet Application (ARIA) 1.2 and the W3C ARIA in HTML specifications for evaluating web accessibility. Major changes include new rules for identifying elements using an unsupported of states and properties, restrictions on roles that can have an accessible name and restrictions on roles used on some HTML elements. Other changes include updating several existing rules and references to support materials.
    Type: Presentation
    2021 Fall

    Managing Permissions as a Tableau Project Leader

    Michael Wonderlich, AITS; Jayesh Patel, AITS
    Tableau Server offers a Project Leader role which will allow units to manage the security permissions within their projects. This provides the option of managing sub-projects and individual workbooks. If a unit needs to manage permissions in greater detail than the standard permissions, then it is important to understand the effect of each permission. Mistakes with permissions can lead to accidentally blocking access to workbooks or exposure of data to an unintended audience. This presentation will be a review of the permissions and recommended practices.
    Type: Presentation
    2021 Fall

    Core Network Upgrade Plans and Features

    Debbie Fligor, Technology Services; Ben Barkin-Wilkins, Technology Services
    An overview of the design and planning of the 8th Core (backbone) network for the UIUC campus. A look at features, vendors, and other details of the network design, as well as plans for purchase and deployment - what we know so far.
    PDF link
    Type: Presentation
    2021 Fall

    Building Communities of Practice

    Brad Trankina, Facilities and Services; Nate Baxley, LAS
    Are you new to campus? This session can help you connect to 1000 IT Pro's working across campus who have similar challenges as you and who you can collaborate with to resolve them. Join us for an engaging discussion about Communities of Practice, including how they're leveraged today, how we could leverage them more in the future, and how they connect us to the bigger campus picture.
    Type: Birds of a Feather
    2021 Fall

    Privacy Everywhere at Illinois - the Privacy Office and Building Privacy Culture

    Joe Barnes, CIO; Phil Reiter, CIO / Technology Services; Sheena Bishop, CIO / Tech Services; Kurt Finley, CIO / Tech Services
    The Privacy office facilitates unleashing data in support of student success, innovative research, operational excellence, and use of data to benefit our community and society. Learn about the roadmap for building a culture of Privacy capabilities at Illinois and share some of the challenges and opportunities you face in your daily work. Learn about the proposed Privacy Center, where individuals can see what data is collected about them and plans to enable more controls for managing data. Discuss and provide direction and input to our Privacy office in areas you see as opportunities to support a culture of data privacy and individual autonomy. Learn about the vision and goals to form partnerships and liaisonship across campus in areas of data security and privacy.
    Type: Presentation
    2021 Fall

    Open-source Campus

    Bradly Alicea, Rokwire Initiative
    As the University campus becomes ever more digitally connected, it enables new forms of collaboration and communication. The Rokwire and Smart, Healthy Communities Initiatives are currently realizing this potential on the University of Illinois campus, a place where open-source has a rich history. Yet to fully realize the promise of this trend, there needs to be a change in IT governance and how the traditional campus is conceived. In this talk, I will discuss a model for the open-source campus and what social changes will enable. The open-source campus is enabled not only by the adoption of a campus app with content relevant to diverse interests, but also by open-source content development that enables open collaboration. An open source campus is then realized by the expression of open collaboration and making the campus into a virtual experience.
    Type: Presentation
    2021 Fall

    The future of data and analytics technologies for the University of Illinois

    Dimuthu Tilakaratne, AITS; Rick Getty, AITS; Mike Wonderlich, AITS
    You want data! You need data! And the way you work with data is evolving. The tools you use, need to evolve with you. AITS and your peers are building the roadmap for the next generation of data analytics and business intelligence tools that will become available to you. During this session we will describe the technologies that are being included in the roadmap, what's been accomplished in this project so far, and future tasks. We invite you to learn more and participate in the analysis.
    Type: Presentation
    2021 Fall

    How to Do the Work of an Ally

    Candice Solomon-Strutz, Chemistry; Ross Wantland, Office of the Vice Chancellor for Diversity, Equity & Inclusion; Cordelia Geiken, Technology Services ; Kelly Delahanty, AITS
    Women in Technology (WIT) and the Office of the Vice Chancellor for Diversity, Equity & Inclusion present an overview and best practices for allyship in the workplace. Allyship in the workplace means recognizing the privilege that members of majority groups have in a professional context - and using that privilege to aid in the dismantling of systems and processes that prevent colleagues from having equal opportunities. The panelists will share scenarios and engaging group discussion to aid attendees in being allies to help their departments create and maintain a more inclusive work environment. Remember by helping marginalized employees feel included, recognized and valued, allyship can improve employee engagement and productivity.
    PDF link
    Type: Presentation
    2021 Fall

    Migrating to Teams: Updates and Information

    Eric Frahm, Technology Services; Dan Vander Pleog, Technology Services; Amy Sass, Technology Services
    We will present current status of the campus migration from Skype for Business to Teams Online and answer any questions or concerns attendees may present.
    Type: Birds of a Feather
    2021 Fall

    Campus website theme updates

    Nate Baxley, College of LAS; Laura Hayden, Grainger College of Engineering; Matt Sharkey, Office of Strategic Marketing and Branding; Melissa Waller, College of Agricultural, Consumer and Environmental Sciences
    At the last IT Pro Forum, you heard about the new campus website brand standards. Now hear about the new developments that have happened in the last 6 months. Many new features, improved designs, and more WordPress theme options and a new Drupal theme and framework. Also learn about the webtheme.illinois.edu website where you can stay up to date on the latest developments and get involved with the process.
    Type: Presentation
    2021 Fall

    Unlocking the future: Identifying, paying, and avoiding technical debt

    Glen Shere, Technology Services; Edward Delaporte, Technology Services; Carl Stephens, Technology Services
    Technical debt awareness is an essential aspect of all information technology work. We cover the sources of technical debt, how to pay the debt, how to avoid the debt, and strategies to minimize these costs to the University.
    Type: Presentation
    2021 Fall

    Moving Your Training Spaces to Canvas

    Rick Hazlewood, Technology Services at Illinois; Dan Hahn, Technology Services at Illinois
    We have not forgotten all of the training and other spaces people are using on Compass 2g. After focusing on the academic courses this semester, we want to take this time to walk your way through migrating your new employee training spaces, BEAP training, the committee organizations, and other Compass spaces used for committees and departments. We will also show the participants where they can find online help and additional training that they can share with the staff and faculty in their departments and colleges.
    Type: Presentation
    2021 Fall

    Operational Excellence, Ecosystems...What does it all mean and what is coming next?

    Scott Genung, Technology Services; Chris Tidrick, Gies College of Business; Michael Chan, Engineering IT; James Quisenberry, Student Affairs Technology
    We will use this session on Operational Excellence to discuss the outcomes from the Spring ITPF and how we are seeking to leverage these ideas in support of this initiative. Scott will also provide a very high-level overview of the concepts included within the Huron recommendations as part of this session in an effort to connect all of the dots.
    Type: Presentation
    2021 Fall

    Finding the Why.

    Mary Stevens, Technology Services
    Value streams and Wardley maps can be a powerful tool to help understand 'The Why'. As we develop technology solutions we should understand 'The Why', and keep that in mind as we develop, deploy, and support our solutions. In this presentation we will explore what a Wardley map is, and why it is a powerful tool. We will also walk through the process of creating a simple value stream, talk about tools to leverage in making value streams and maps, and how to use that value stream to develop a map.
    Type: Presentation
    2021 Fall

    I Know What You Logged Into Last Summer! IAM Discoveries Using Splunk

    Erik Coleman, Technology Services; Keith Wessel, Technology Services
    Take a tour behind the scenes on some of the data analytics the IAM team does with identity, authentication and authorization logs collected in our Splunk SIEM.
    Type: Presentation
    2021 Fall

    Campus Drupal Website Framework

    Nate Baxley, College of LAS; Melissa Waller, College of Agricultural, Consumer and Environmental Sciences; Bill Gutierrez, College of Agricultural, Consumer and Environmental Sciences; Tyler Rubach, College of LAS
    The Web Implementation Guidelines Group has been working on several efforts to make building websites on campus easier for everyone. Drupal is a popular CMS on campus and now it's easier to use than ever. Come learn how to use this easy to deploy, campus branded Drupal solution and what features it brings. Also learn how you can become a part of this cross-collage collaboration and what we are doing to create and maintaining this tool.
    Type: Presentation
    2021 Fall

    What Students Want

    James Quisenberry, Student Affairs; Daniel Steward, Sociology
    Our continuing panel returns with four undergraduate students sharing from their experience on the Urbana Campus. Come hear how technology on campus works for them and the challenges they face. This year's forum will include discussions about how the pandemic has affected the students' dependence on technology and whether that has been a positive experience or a barrier.
    Type: Presentation
    2021 Fall

    Lowering barrier to entry to AWS

    Josh Henry; Amy Hovious
    Technology Services and the Cloud Advisory Subcommittee (IT Council) are in the process of testing out a software (Ronin) to help lower barriers to entry to Amazon Web Services (AWS). We will give an overview of the tool and have a discussion around how we can all work together to make the cloud more accessible for campus.
    Type: Presentation
    2021 Fall

    Secure Remote Networking Access-An Open Discussion on capabilities and your needs

    Chuck Hayes, Technology Services - Networking; Uros Marjanovic, Technology Services - Networking
    Networking is working hard to stay on the forefront of technology and solutions to bring the 'like' and feel of campus to areas not inside our 'traditional' borders. We are rethinking how we provide networking services to areas not in our immediate geographic footprint. We would like to provide updates on solutions/relationships that we have seen, have executed, and are evaluating and have an open discussion to help understand what the various needs of our community are so we can continue to build in the correct path.
    Type: Birds of a Feather
    2021 Fall

    Campus Self-Serve Website Options

    Cordelia Geiken, Technology Services; Julieanne Chapman, Technology Services; Robert Slater, Technology Services
    Websites are one of the best ways to communicate with the world about your research group, student organization, grant, unit, your own professional work, or just about any topic you can name. Technology Services makes it easy for you to be up and running with a website that meets all the latest campus brand standards in minutes and even to customize that site to your heart's content, all without the need to wait in a queue for technology specialists to help you. You can do it yourself! Come learn about publish.illinois.edu (PIE) and cPanel. The two foundational hosting options that let you build a new website, all on your own.
    Type: Presentation
    2021 Fall

    Overcoming Challenges in Large Enrollment LAS Courses with the Canvas API

    Jim Witte, Applied Technologies for Learning in the Arts & Sciences; Mary Jo Licht, College of Liberal Arts & Sciences
    LAS 100,101,102,122,399 enroll thousands of freshman and transfer students staffed by over 100 interns, TAs, and instructors. We'll show how we used the Canvas API to address problems of scale: putting students into groups, adjusting enrollment settings per student, finding enrollment errors, setting assignment due dates.
    PDF link
    Type: Presentation
    2021 Fall

    Walking the Talk (Cancelled, replaced by Team Dynamix)

    See other session entries
    Scott Genung's session, Walking the Talk, has been cancelled. We encourage attendees to choose among our other options during this time instead, including the Team Dynamix session which was offered as a replacement.
    Type: Presentation
    2021 Fall

    Keynote: Next things - Surviving and thriving from tomorrow through ten years out

    Mike Simpson, Director, Infrastructure Systems & Software, Internet2 Network Services
    The last few years have stacked a pandemic and a global economic recession on top of the already-worrying demographic and financial trends affecting higher education. As we come out of the scramble of trying to maintain academic, operational, and personal continuity across the last eighteen months, we have a chance, maybe, to do things differently: with opportunities and incentives in alignment, and a few minutes to breathe, we could make the conscious decision to take lessons learned across this difficult stretch and fundamentally reshape the way we build our organizations, run our teams, and deliver our services. The desire for change isn't new; talking about how much we'd like to change isn't new either; what might be different is the moment in history where the environmental conditions are conducive to making that change actually happen.
    Type: Keynote
    2021 Fall

    Keynote Address: Enabling Our Future Through Community

    Scott Genung, Interim CIO
    The Provost will be sharing his vision for the future of the Urbana campus with the campus IT community in early May. As we learn more of this vision, I believe you'll find it both bold and inspiring. This vision builds upon lessons from the last year but also upon the idea that the challenges that lay before us are also opportunities to take a different path. To achieve these outcomes, the Provost has made it clear that technology is foundational to enabling his vision. Yet, the way we invest and deliver technology to create this future will be markedly different than where we've been.This keynote will discuss how the campus IT community can exploit these opportunities to optimize how the University gets things done while delivering on the promise for a new and bold future. If we can rise to the occasion, our future may never have looked so bright. Please join me as I share perspectives for how we may achieve these things together through community and the power of We. Later in the day, please join me for a moderated discussion to further explore his vision and the opportunities for the campus IT community.
    Type: Keynote
    2021 Spring

    Cloud Advisory survey results - obstacles to cloud adoption

    W. Jason Strutz, Library; Josh Henry, College of ACES
    The Cloud Advisory Subcommittee, working with a Gies Action Learning Team, distributed a survey on obstacles to cloud adoption in spring 2021. This session will present the results.
    Type: Presentation
    2021 Spring

    TeamDynamix Project Implementation

    Kathy Lyons, Technology Services; Tracy Tolliver, Library; Jen Anderson, School of Information Sciences; Ahsan Alvi, Technology Services
    The TDX project team will introduce the implementation project and plan. With the help of the TDX Advisory Group we will answer questions on the tool, how to prepare for implementing the tool in your area, and provide some current user experiences and stories.
    Type: Presentation
    2021 Spring

    DevOps for the Shield Data Pipeline

    Stephen Butler, Technology Services
    To respond to the quickly changing data needs of the campus during the pandemic, the Shield Team adopted a DevOps approach to our data pipeline applications. These are some of the serverless and CI/CD approaches we used.
    Type: Presentation
    2021 Spring

    ARIA: What's in a Name?

    Mark McCarthy, Administrative Information Technology Services (AITS); Keith Hays, Office of the Vice Chancellor for Diversity, Equity & Inclusion
    ARIA, or Accessible Rich Internet Applications, can be an overwhelming topic at first. By learning some basics of the standard, as well as some rules and guidelines around its use, you may be able to vastly improve the accessibility of your site or web application. We'll be discussing some of the basic tenets of ARIA as well as some simple examples and how they benefit users and their browsers and/or assistive technologies of choice.
    Type: Presentation
    2021 Spring

    Inclusive Online Meetings Revisited

    Leslie Sherman, Administrative Information Technology Services (AITS); Mark McCarthy, Administrative Information Technology Services (AITS)
    Reinvent your online meetings to be more inclusive while reducing 'Zoom Fatigue!' We will be covering tips, tricks, tools and more for making meetings more accessible for those with and without disabilities.
    Type: Presentation
    2021 Spring

    Using AInspector WCAG and Bookmarklets for Web Page Evaluation - CANCELED

    Jon Gunderson, Disability Resources and Education Services; Nicholas Hoyt, University of Illinois
    THIS SESSION HAS BEEN CANCELEDParticipants will learn how to use free and open source tools, developed here at Illinois over the past 16 years, to evaluate and understand the accessibility of individual pages based on the requirements of the W3C Web Content Accessibility Guidelines (WCAG) 2.0 Level A and AA requirements. Participants are encouraged to bring and use their own laptop computer during the presentation to analyze pages of their choice using AInspector WCAG. The presentation will use the results of participants evaluations to discuss how the tools provide information on accessibility as well as their capabilities and limitations. The session will also demonstrate manual testing for headings and landmarks using the Accessibility Bookmarklets. Participants will be encouraged to participate in a monthly open source web accessibility tools user group meeting to ask questions, provide feedback on current tools and help plan the next generation of tools developed here at Illinois.THIS SESSION HAS BEEN CANCELED
    Type: Presentation
    2021 Spring

    Using FAE for Website Accessibility Evaluation - CANCELED

    Jon Gunderson, University of Illinois; Nicholas Hoyt, Disability Resources and Education Services
    THIS SESSION HAS BEEN CANCELEDParticipants will learn how to use free and open source tools, developed here at Illinois over the past 16 years, to evaluate and understand the accessibility of entire websites, based on the requirements of the W3C Web Content Accessibility Guidelines (WCAG) 2.0 Level A and AA requirements. Participants are encouraged to bring and use their own devices during the presentation to analyze websites of their choice using FAE. The presentation will use the results of participants' evaluations to discuss how the tools provide information on accessibility as well as their capabilities and limitations. Participants will be encouraged to participate in a monthly open source web accessibility tools user group meeting to ask questions, provide feedback on current tools and help plan the next generation of tools developed here at Illinois.THIS SESSION HAS BEEN CANCELED
    Type: Presentation
    2021 Spring

    Creating Community through IT Council

    David Gerstenecker; Scott Genung
    The IT Council went through a reimagining process over the past couple years. It is now operating in a new way, with new subcommittees and charters designed to be more effective at IT strategy for all of campus. We want to engage with you and share how you can engage with the work of IT Council on campus.
    Type: Presentation
    2021 Spring

    Designing an Accessible WordPress Theme - CANCELED

    Jon Gunderson, Disability Resources and Education Services; Nicholas Hoyt, Disability Resources and Education Services; Robert Slater, Technology Services
    THIS SESSION HAS BEEN CANCELED WordPress is a popular Content Management System (CMS) for creating websites at the University of Illinois. This session will describe our experience in creating an accessible WordPress theme for the Accessible IT Group website. The session will discuss the use of headings and landmarks, the creation of an accessible banner menu, adding the SkipTo.js script to the theme template for supporting keyboard navigation, keyboard focus styling and adding in third party plugins for managing tables and a calendar. The banner menu code, which uses an ARIA disclosure menu pattern, and SkipTo.js has been shared for use with the campus template. The Accessible IT Group website uses the campus CPanel web hosting service. The theme is available on GitHub for people to use or modify for their own WordPress websites. Robert Slater will describe how accessibility features are being integrated in the campus WordPress template.THIS SESSION HAS BEEN CANCELED
    Type: Presentation
    2021 Spring

    Become a Campus Accessibility Liaison

    Leslie Sherman, Administrative Information Technology Services (AITS); Christy Blew, Disability Resources and Educational Services; Mark McCarthy, Administrative Information Technology Services (AITS); Vance Martin, University of Illinois Board of Trustees Office
    As campus life and activities became more online this past year, it has become more important for all of us to be accessibility allies to ensure the Electronic IT we support and create are inclusive to those with disabilities. Join us to learn how you can act as a Campus Accessibility Liaison for your unit through the IT Accessibility Liaison Program.
    Type: Presentation
    2021 Spring

    Accessibility 101 - Always something for everyone

    Christy Blew, University of Illinois
    Whether you are an expert in IT Accessibility or never explored the topic, the Accessibility 101 course has been designed to adapt to all levels of knowledge. Christy Blew will introduce the course and how you can learn for the first time or brush up on your IT Accessibility skills on your own time.
    Type: Presentation
    2021 Spring

    Designing for People: The Flexible Work Program

    Michael Curtin, Technology Services at Illinois; Hannah Christensen, Technology Services at Illinois; Sandra Thompson, Technology Services at Illinois / College of Engineering; Evan Taylor, Technology Services at Illinois
    To better accommodate evolving needs, Technology Services operates a newly-minted Flexible Work Program. Its goal is the promotion of choice regarding when, where, and how our employees conduct their work. Using elements of design thinking and human centered design, the Program's development team seeks to compassionately prepare the whole of the organization for change. This talk covers the cultural shift they've navigated so far, how they pulled it off, and why it matters to you.
    Type: Presentation
    2021 Spring

    Data Analysis Panel Discussion

    Ashley Hallock, AITS
    Join us as we bring together Data Professionals who have excellent skills in Analysis. We are hoping to have a conversation around data challenges, triumphs and everything in between. Panel includes: Xiaobei Chen, Director of Reporting and Data Analysis in the Office of the Provost; Jeremiah Yokely, Senior Enterprise Sourcing Data Analyst Coordinator in System Purchasing and Support Services; Ashley Hetrick, Data Analyst in the Office of the Chief Information Officer; Nick O'Dea, Policy and Resource Analyst in the Office of Planning and Budgeting.
    Type: Presentation
    2021 Spring

    Serverless in the Cloud: A Cost Perspective

    Ken Taylor, University of Illinois Urbana-Champaign
    This talk will examine the cost of serverless technologies in the cloud based on the lessons learned from the COVID data pipeline.
    Type: Presentation
    2021 Spring

    Delivering Consistent Web Design Templates Across Multiple Platforms

    Nate Baxley, College of LAS; Laura Hayden, College of Engineering; Matt Sharkey, Office of Strategic Marketing & Branding; Melissa Waller, College of Agricultural, Consumer and Environmental Sciences; Cordelia Geiken, Technology Services
    There are a large variety of web publishing situations across campus today. With the push from the Chancellor last year to adopt the new branding standards, many units are searching for a way to bring their websites into compliance. The WIGG efforts have created branded themes for WordPress and Drupal and made those available to anyone who wants them. We have also created web components that can be used on any web publishing platform. Hear about how these tools were created, what features they offer, and how you can get involved in the effort to continue to improve them.
    Type: Presentation
    2021 Spring

    Cross-Unit Collaborations -- When things just have to get done

    Nate Baxley, College of LAS; Laura Hayden, College of Engineering; Matt Sharkey, Office of Strategic Marketing & Branding; Melissa Waller, College of Agricultural, Consumer and Environmental Sciences; Cordelia Geiken, Technology Services
    There are many great committees and groups on campus that have been formed with formal charters and pre-negotiated deliverables. However, sometimes you need to bring people together quickly to work on a problem and create a solution. The Web Implementation Guidelines Group (WIGG) is a group that was formed completely organically and has now helped release a consistent website design template with implementations in several CMS across the campus. Hear how this collaboration came about, how it has been successful, what lessons you can learn from our experience and how you can become a part of our work.
    Type: Presentation
    2021 Spring

    Introduction to Tableau -- An Overview / Hands on Training for Beginners

    Tara Sadler, AITS; Trevor Jennings, AITS; Michael Cervone, Technology Services
    This session is targeted for people who haven't used Tableau before or very little. It is designed to give you an opportunity to dabble in the tool and see if it is a tool you would like to learn more about. We will cover how to connect to data, understand the basics of the software tool, build a couple graphs, add them to a dashboard, create filters, variables and when and why you would use them. We will cover as much as we can in the time allotted. If you want to follow along using the tool, download the free trial version a few days before the session. Or just kick batch and watch and the session will be recorded to reference at a later time.
    Type: Workshop
    2021 Spring

    Keynote Panel: Enabling the Vision through Community

    Scott Genung, Technology Services
    Join the interim CIP and other leaders from our campus IT community to explore questions and ideas that draw upon the vision from Provost Cangellaris' Call to Action presentation and today's keynote.
    Type: Birds of a Feather
    2021 Spring

    Moving to the Canvas LMS - What You Need to Know

    Drew MacGregor, Technology Services; Mark Reynolds, Technology Services; Marc Thompson, CITL; Jim Wentworth, CITL
    Our current LMS, Compass2g/Blackboard will be retired by June 30, 2022. A new system, Canvas, used by 12 (now 13) of the 15 schools in the Big Ten Academic Alliance is being deployed for use in Fall 2021. The project is a combined effort between Technology Services, CITL, and the colleges. The Canvas environment will be SaaS and include 24x7 Tier 1 support from Canvas for our students, faculty, and staff. In our session we will cover the components of the Canvas project, including details on training, migration, and support. We will also discuss how Canvas will be used as the foundation to build future online learning opportunities. We will include time to ask questions and cover how this change may impact you and your customers.
    Type: Presentation
    2021 Spring

    Apple Deployment Essentials

    Paul Roberts, Technology Services, Keith Mountin, Apple
    In this course, you'll gain the skills, tools, and knowledge you need to deploy Apple devices. Interactive discussions and hands-on exercises guide you through configuring and managing Apple devices. You'll work through real-world scenarios to test and reinforce your knowledge and skills.
    Type: Workshop
    2021 Spring

    Protecting the Campus Network with Zeek and Null Routing

    Katie Lackermann, Privacy and Security, Technology Services; Bob Heren, Privacy and Security, Technology Services; Glen Shere, Privacy and Security, Technology Services
    Zeek is a Network Security Monitoring (NSM) tool used in combination with our Null Router to identify and sinkhole malicious traffic at our network border. This talk will provide an overview of how we use these tools to monitor and protect our network and users.
    Type: Presentation
    2021 Spring

    Apple Enterprise Update

    Paul Roberts, Technology Services; Keith Mountin, Apple
    Spring update on macOS, iOS and AppleTV at Illinois. Keith Mountin our campus Apple System Engineer will be on hand to answer question plus give updates on the following: What's new in macOS and iOS How to deploy macOS with DEP Enterprise update.
    Type: Presentation
    2021 Spring

    Open Source Communities: why, how, and ethos

    Bradly Alicea, Rokwire
    While the benefits of Open Source collaboration are self-evident, the path to success in such an environment is less obvious. To better understand this path, we will revisit the practice and foundational ideas of open-source communities, particular with respect to open-source in an academic environment. In doing so, we will also revisit the rationale for building around open-source architectures. As a mode of development and social interaction, open-source is fundamentally different from the norms of the Corporation and the University. This requires a conceptual shift for which we will advocate. For example, a significant component of open-source involvement in a University setting involves developing a pedagogical focus that can promote and germinate open-source culture. In conclusion, we will discuss specific initiatives and concrete benefits of an open-source working mode using the Rokwire Community as an example.
    Type: Presentation
    2021 Spring

    Campus Wide Vulnerability Scanning - 6 Month Update

    Taylor Judd, Technology Services Privacy and Information Security; David Lewis, Technology Services Privacy and Information Security; Tamara Buch, Technology Services Privacy and Information Security
    Starting in March the security office in conjunction with partners from IT Council, College of Media, and College of Engineering launched a campus wide vulnerability scanning initiative. We are now 6 months into the process and we will present on how we got here, the lessons learned, some of the insights we gained, and our plans for the next year.
    Type: Presentation
    2021 Spring

    Github and Amazon Web Services: A Serverless Website

    Bryan Jonker, IT Partners at Education; Julieanne Chapman, Technology Services
    Github is great to track changes, roll back mistakes, and collaborate when changing files. Amazon Web Services is a great way to host a web site without having to maintain servers. Learn how to combine the two to have a fast, cheap website that is easy to update. Push something to Github, and watch it publish to a Tech Services Amazon Web Service S3 instance and invalidate the cache, all automated. See it work with a standard CDN instance, or something more complicated like a static-site generator.
    Type: Presentation
    2021 Spring

    Data Ecosystem Birds of a Feather

    Mary Stevens, University of Illinois Urbana-Champaign; Tracy Smith; Joe Barnes; Phil Reiter
    Companion to Transforming data into an asset. This is intended to provide a space for more discussion and engagement between community members on what a data ecosystem could and should look like at the university. If you are interested in data, and how the future data ecosystem at the university might help you do your work/research we hope this is a useful place to come and engage with others on this topic.
    Type: Birds of a Feather
    2021 Spring

    Transforming data into an asset

    Mary Stevens, University of Illinois, Urbana-Champaign; Tracy Smith, Technology Sevices; Joe Barnes; Phil Reiter
    Data can be a valuable asset for any organization. There are challenges around harnessing the power of data and using it to help the organization fulfill its goals. As a university we have many diverse ways that data can be created and used. We will be discussing data, the hows and whys we should be transforming the technology ecosystem so that as much value as possible can be gained from data. But also recognizing the importance of maintaining standards around security, and privacy.
    Type: Presentation
    2021 Spring

    Update on Web Hosting Services at Tech Services (PIE, cPanel and Wiki)

    Cordelia Geiken, Technology Services; Julieanne Chapman, Technology Services; Robert Slater, Technology Services; Joseph Muggli, Technology Services
    Learn about all the work the Web Hosting Team at Tech Services has been doing and our plans for the future. You'll hear updates about the Campus Wiki, cPanel and Publish @ Illinois services. This will be a group presentation and we'd love to hear from you and answer your questions.
    Type: Presentation
    2021 Spring

    Medusa Repository, 4 years later

    W. Jason Strutz, Library; Seth Robbins, Library; Colleen Fallaw, Library; Gen Schmitt, Library
    In 2017, the Library presented on plans for the Medusa Digital Repository (Turning Data to Stone). Four years later, we have built the Illinois Data Bank, the Digital Library, and the Medusa Collection Registry on AWS. We plan to add the IDEALS repository in Fall 2021, as a shared service among the 92 CARLI academic research libraries in Illinois. This presentation will show how we transitioned these services to the cloud, along with benefits, lessons learned, and future directions.
    Type: Presentation
    2021 Spring

    Mobile Integration Testing with Robot Framework

    Priya Ravi, Technology Services; Michelle Pitcel, Technology Services; Edward Delaporte, Technology Services
    Robot Framework is an open-source framework that is utilized for automation and testing with applications. Robot Framework is a versatile framework that uses human-readable language to enable easier utilization of built-in keywords, and simpler execution of keyword libraries. The Appium Library is one such Keyword Library utilized in the Robot Framework script. The Appium Desktop GUI serves as a connection between the test device and the Robot Framework script. The GUI allows for the interactive inspection of an Application, allows the User to step through the Application while writing tests, and lets a User view element IDs, Classes, XPATHs, etc. without needing to access the source code. This presentation will demonstrate the successful implementation of all these pieces to test a mobile application.
    Type: Presentation
    2021 Spring

    VoIP migration to the cloud Q & A

    Eric Frahm, Technology Services; Dan Vander Ploeg, Technology Services; Amy Sass, Technology Services
    Skype for Business will be retired in the coming year and replaced by Microsoft Teams. What are the questions and concerns from campus.
    Type: Birds of a Feather
    2021 Spring

    The Next Generation of Research Storage Infrastructure and Services at Illinois

    J.D. Maloney, NCSA
    As datasets for researchers continue to grow, new infrastructure and tooling must be deployed to meet the needs of our researchers on campus. In addition to needing capacity, users need good performance and an ever-widening means of accessing and sharing their data with their teams and collaborators both here at Illinois and with researchers across the country. A new suite of storage services has been deployed for researchers over the past year, and more services will be rolling out in the next 6 months. This session's aim is two fold: to present these offerings to the campus IT community for them to gain an understanding of them to better share them with their users on campus and to accept feedback regarding any additional capabilities IT Pros think their user's need.
    Type: Birds of a Feather
    2021 Spring

    DATAOPS and Advanced Analytics at the University of Illinois System

    Ashley Hallock, AITS
    About a two years ago, the University System began a new analytics adventure. We would like to talk about how we have found success and continue to grow with a very small footprint using DataOps principles.
    Type: Presentation
    2021 Spring

    Drawings, Models & Maps leveraging them to enhance understanding

    Mary Stevens, Technology Services
    Walking through the differences and strengths of drawings, models and maps, and showing some ways that they can be leveraged to improve communications and understanding between people. Pictures are said to be worth a thousand words, and often a picture can help people come to a deeper shared understanding more quickly. An entire spectrum of visualizations are possible and each has great potential to increase understanding of complex topics. Very little artistic skill is needed to create visualizations that will aid your communications efforts.
    Type: Presentation
    2021 Spring

    The New Need for Digital Agility

    Jason Hood
    The need for agility has always been important for business. As technology has pushed change faster, businesses must focus efforts to not only maintain, but in many cases exceed the need for technology changes and improvements to support business operations and consumer needs. Digital agility is enabled by the cloud, but supported by many other technologies. We will focus on the uses of those technologies and how they allow for a great digital experience.
    Type: Presentation
    2021 Spring

    Keynote: Beyond Compliance- A Pathway Towards Greater Accessibility and Inclusion at Illinois

    Allison Kushner, Office of the Vice Chancellor for Diversity, Equity and Inclusion
    With a common vision of inclusiveness and accessibility for the campus community at large, what does it look like to shift our focus from compliance to what lies beyond?
    Type: Keynote
    2020 Fall

    Migrating Workloads and Databases to the Cloud

    Nathan Farris; Mike Botte
    Looking at your existing on-prem workloads and databases to determine which make the most sense to keep on-prem and which make the most sense to move to the cloud. Once you determine which should move, which cloud will be best? Using our experience and knowledge of the various clouds along with the business aspects of each, we will explore potential fits for cloud adoption and pitfalls to avoid.
    Type: Workshop
    2020 Fall

    Introduction to Networking at UIUC

    Calvin Shirley, Technology Services; Brad McDuffie, Technology Services; Chris Skaar, Technology Services
    The Technology Services Networking team maintains and supports the campus network, but we can't do it without the help of IT Pros across campus. Learn about how we work with IT Pros to support the needs of their customers, upgrade the networking equipment in the buildings they support, contact them when there is a problem, and how they can reach us for any questions or issues related to the campus network. We will also cover some of the tools available to IT Pros to manage their networks, such as CDB, Iris, and IPAM.
    Type: Workshop
    2020 Fall

    macOS 'Imaging' with Mac Provisioner

    Paul Roberts, Technology Services; Keith Mountin, Apple
    This hands-on virtual lab will detail the process of using Mac Provisioner for Rapid Return to Service/Imaging workflow for prep'ing your Mac clients. Included will be techniques for downloading the needed OS Installers, exercises for using the open source tool AutoDMG, creating a bootable install USB drive and lastly, options for restoring a Mac client. To participate in all the exercises attendees will need a host Mac and a Mac that can be used as the client to be imaged A USB Drive (32G or larger) USB 3.1 is recommended Session attendees will get a prerequisite list of specific items to have ready before the session starts.
    Type: Workshop
    2020 Fall

    Accessibility Tools & Resources for IT Pros

    Allison Payne, IT Partners @ Gies College of Business; Keith Hays, Ofc of Access & Equity; Ann Fredricksen, DRES; Mark McCarthy, AITS
    We have a lot of accessibility tools and resources on this campus - Aira, Otter.ai, ZoomText, JAWS, captioning services, DRES, the IT Accessibility Liaison program, and more. Every IT Pro is likely to run into a situation where they need one or more of these, whether for themselves or their customers. In this series of presentations, IT Pros will share tools they use and support, and they'll be available to answer any questions.
    PDF link
    Type: Workshop
    2020 Fall

    Enterprise Integration Updates

    Jared Crowe, AITS; Kavin Chan, AITS
    A review of the AITS enterprise integration road map.
    PDF link
    Type: Birds of a Feather
    2020 Fall

    Interacting with Customers with Disabilities

    JJ Pionke, University Library
    This presentation will explore how libraries can and should interact with patrons with disabilities at the reference desk. There will be a discussion of some basic concepts to think about and then a deeper look into why accessibility interactions with library patrons is problematic and an area of growth for libraries. The concepts and data explored in this presentation is broadly generalizable to other customer service contexts.
    Type: Presentation
    2020 Fall

    Digital Publishing and Pedagogy in the Humanities

    Mary Ton, Scholarly Communication and Publishing
    This discussion will center around strategies for supporting the digital publication of humanities-based research with a particular focus on multimedia writing assignments in undergraduate and graduate courses. We'll share strategies on how to effectively assess needs, select web hosting services best suited for the scope of the project, and develop effective workflows for faculty and students. We'll conclude by offering a survey of services provided by the university.
    PDF link
    Type: Birds of a Feather
    2020 Fall

    Discovering & Accessing Your Data - ATLAS DSC

    Michelle Rome, College of LAS - ATLAS; Todd Reese, College of LAS - ATLAS
    Come see the latest updates to the ATLAS Data Services Center! The DSC was written to replace the long successful Report Delivery application and includes a number extensions. Special features include a Discovery component for finding data, the ability to favorite frequently used reports, as well as suggesting reports based on preferences set by each individual. The DSC is NOT limited to data and reports created by and for LAS but allows for data professionals across the institution to register data so that it can be found in the Discovery portion of the application no matter what the format or delivery method.
    Type: Presentation
    2020 Fall

    From Vision to System: Prototyping with Ease

    Isaac Galvan, Technology Services; Bradly Alicea
    Building apps is a costly endeavor, with many potential pitfalls and points of failure. Getting user and stakeholder feedback early can save your team time and effort, particularly as the product vision develops. We will demonstrate that it is never too soon in the development cycle to start building prototypes. Building your first prototype is simple, often requiring nothing more than paper and pencil! More generally, we will highlight how prototyping might be used in open-source communities, particularly as a distributed collaborative exercise. The iterative and interactive aspects of the open-source case are widely relevant to successful prototyping among diverse product teams.
    Type: Presentation
    2020 Fall

    Research Data and Networking BoF

    Chris Skaar, Technology Services; Eric Boyer, NCSA; J. D. Maloney, NCSA; Phil Winans, Technology Services
    Open discussion of supporting data and network needs for researchers with with NCSA and Tech Services.
    Type: Birds of a Feather
    2020 Fall

    Meeting Teaching Needs in a Pandemic

    Craig Jackson, Technology Solutions (ISU); Jeff Grabb, College of Business (ISU); Carla Birckelbaw, Technology Solutions (ISU); Chandra Smith, College of Applied Science & Technology
    March, 2020, pushed digital transformation at ISU. We had to quickly develop a plan for moving from fully in-class to fully on-line in less than two weeks. This presentation will review the pedagogical and technical discussions, constraints, and opportunities to provide IT services to the campus community.
    PDF link
    Type: Presentation
    2020 Fall

    University of Illinois System Shared GitHub Service

    Robyn Velazquez, AITS; Pete Herrig, AITS; Chris Hawk, AITS; Dave Mussulman, Engineering IT Shared Services
    The University of Illinois is establishing a shared, cloud-based GitHub services which will be available to all students, faculty, and staff. Members of the implementation team will share details of the service, the current status of the project, and welcome question from participants about the service and how to get started.
    PDF link
    Type: Birds of a Feather
    2020 Fall

    Software Integration with AuthMan Access Policies

    Erik Coleman, Technology Services
    We will take a deeper dive into Authorization Manager and how you can integrate your application with defined access management policies. We will take a look at managing role-based access control (RBAC) for cloud-based roles in Amazon Web Services and Azure, creating and managing Office 365 groups, and how to interact with AuthMan through the Grouper REST API.
    Type: Birds of a Feather
    2020 Fall

    Adaptive Narration Technique in Online Teaching

    Sebastian Kelle, CS
    Adaptive Narration Technique (ANT) is a technologically enhanced pedagogical teaching model that aims at fostering self-directed learning processes in online education. We follow the principle of flipped classroom by empowering students to create content themselves, using a collaborative storytelling approach. The method is making use of a decentralized authoring environment for digital storytelling. It enables students to iteratively and collaboratively gain knowledge by discovery and reflection. In the presentation, we'll provide a demo and example and discuss its potential in a higher education environment and its engineering disciplines, such as our college. There are certain challenges involved, such as how to collaboratively create content in a bigger group of students, and in what ways the generated content can be reused, assessed and shared. In sum, the proposed model provides novel means of administering personalized self-directed learning interventions. These are expected to result in improved student satisfaction and confidence.
    Type: Birds of a Feather
    2020 Fall

    UIUC AnyWare - Overview and Next Steps

    Christopher Hendricksen, Technology Services; John Cox, GIES College of Business; James Han, Engineering IT; Eric Mosher, Library; Geoffrey Muckenhirn
    UIUC AnyWare is a new service that was stood up by a collaboration between Technology Services, ACES, ATLAS, Engineering, GIES and the Library. It provides students with remote access to the apps and desktops they need. In this presentation we will give an overview and demo of the service then talk about next steps, with input from the audience.
    Type: Presentation
    2020 Fall

    Upcycled Apps: Adapting Existing IT Resources for Nontraditional Use Cases

    Kathy Walsh, Materials Research Lab
    Nontraditional software needs can often be addressed by creative, DIY adaptation of IT resources already available on campus. These solutions can be customized and maintained by the end user as needed. Since these are already widely used resources, support and tutorials are readily available. This presentation will walk through practical examples of adapting existing, free-to-campus-users software for use cases other than those for which the software is targeted, including for administrative tasks.
    PDF link
    Type: Presentation
    2020 Fall

    An Overview of Illinois REDCap

    Michelle Lore, Interdisciplinary Health Sciences Institute
    REDCap (Research Electronic Data Capture) is a secure web application for collecting data via surveys and data entry forms. It is a HIPAA-capable platform, making it ideal for collecting Protected Health Information. This presentation will include: an overview of REDCap, features of the system, how it protects data, and how to gain access to REDCap.
    Type: Presentation
    2020 Fall

    ACT - All COVID Test Pipeline

    Ken Taylor, Technology Services
    A review of the AWS pipeline architecture used to process all of the COVID-19 tests on the UIUC campus.
    Type: Presentation
    2020 Fall

    Using AWS Savings Plans to Reduce Cloud Expenses at the University Library

    Joseph Troy, Library
    The Library has been using Amazon Web Services for the Illinois Library Digital Collections and Illinois Data Bank applications since early 2019. This presentation will share how the Library saves money by using AWS Savings Plans. AWS Savings Plans is just one of the ways Library IT reduces its AWS costs and saves the Library up to 50% on some compute services.
    PDF link
    Type: Presentation
    2020 Fall

    macOS/iOS at Illinois

    Paul Roberts, Technology Services; Keith Mountin, Apple
    Fall update on macOS and iOS at Illinois. Keith Mountin our campus Apple System Engineer will be on hand to answer question plus give updates on the following: What's new in macOS and iOS How to deploy macOS with DEP Enterprise update.
    Type: Presentation
    2020 Fall

    Illinois Drupal Framework: Coming Together to Create Powerful Websites

    Nate Baxley, ATLAS - College of LAS; Melissa Waller, College of ACES; Tyler Rubach, ATLAS - College of LAS; Bill Gutierrez, College of ACES
    The colleges of ACES and LAS have been using Drupal to power our websites for many years. We've pooled our experience to create a system that can be deployed to any hosting solution (including campus cPanel), supports the new campus brand standards out of the box, and is built with customization and expansion in mind. Find out what it can do, how you can begin taking advantage of it, and how to become a part of the community that will expand its functionality in the into the future.
    Type: Presentation
    2020 Fall

    Upcoming Email Relays Migration - What to Expect

    Eric Frahm, Technology Services
    A long delayed project to migrate the Campus Email Relays to a vendor hosted cloud platform is coming in to fruition. What changes should you expect, what opportunities might this provide?
    PDF link
    Type: Presentation
    2020 Fall

    Chatbot in the LMS - AI for Academics

    Szymon Machajewski, Technology Solutions; Elizabeth Romero, Technology Solutions
    LMS is a digital center of the campus. A guide is sometimes welcome for new faculty, new students, or experienced users who simply are looking for optimization. UIC Socrates provides a new interface for how-to knowledge and LMS academic data.
    PDF link
    Type: Presentation
    2020 Fall

    Accessible Chat and Communications Platforms

    Keith Wessel, Technology Services; Dena Strong, Tech Services
    In today's world, communications platforms are more vital than ever. But not all platforms are created equal, especially when it comes to accessibility. Join Keith Wessel and Dena Strong for a comparison of the accessibility and ease of use of platforms including Teams, Zoom, Slack, Skype for Business, and others.
    PDF link
    Type: Presentation
    2020 Fall

    WCAG 2.0 Vs. WCAG 2.1

    Jeremy Perkins
    WCAG 2.0 AA is the legal standard for accessibility on the web, but it is now being displaced by WCAG 2.1 AA. In this session we will review the differences between WCAG 2.0 and WCAG 2.1 and how to ensure the high-level of accessibility is achieved. Relevant for content creators and editors, designers and developers.
    Type: Presentation
    2020 Fall

    Introducing Adobe Sign

    Julie Wagner, RIMS
    Learn the basics of Adobe Sign, an electronic signature platform that the University now supports. Adobe Sign can significantly improve workflows by moving your signatures and approvals to the cloud. In this session, learn how to create and build templates, self-service webforms, and more features. We will also cover use cases from departments across the system to give you an idea of what others are using Adobe Sign for and how it can be implemented in your office.
    PDF link
    Type: Presentation
    2020 Fall

    Photo Roster as the LMS Dashboard

    Szymon Machajewski, Learning Technology Solutions
    The UIC Photo Roster in Blackboard Learn helps faculty learn student names. Faculty can listen to name pronunciation, save notes about the student, and review preferred name, personal pronoun. Along with key visual analytic indicators, such as flags when student has not yet logged into the course, the tool is becoming the dashboard of the course to build student-faculty relationships.
    Type: Presentation
    2020 Fall

    Securing Windows with PowerShell DSC

    Michael Kletz, Privacy and Security; Tamara Buch, Privacy and Security
    Q&A + Demo for the CISDSC module authored by Security for applying CIS security benchmarks to Windows endpoints and servers.
    PDF link
    Type: Presentation
    2020 Fall

    PowerShell User Group Q&A

    Michael Kletz, Privacy and Security; Dominic Pickert, IT Partners at Gies
    Come learn about the campus PowerShell user group and PowerShell in general. Technical & group related questions both welcome.
    Type: Birds of a Feather
    2020 Fall

    Illinois Mobile App COVID-19 Features Preview

    Isaac Galvan, Technology Services
    Technology Service and the Rokwire team have been working together on adding new features to the Illinois app that will help our community stay safe during the COVID-19 crisis. We'll discuss how our privacy-first approach and partnerships with local healthcare providers brought this tool to life, and how you can help get the word out about this new resource.Isaac J. Galvan will describe the new features and demonstrate what a user will see when enabling the COVID-19 features of the Illinois app.
    Type: Presentation
    2020 Spring

    Data Analytics and the University of Illinois Community

    Ashley Hallock, AITS
    This will be a panel discussion with feedback from Nick Vance (Tech Services), Michelle Rome (ATLAS), Travis Ashmore (Engineering IT Shared Services) and Xiaobei Chen (Office of the Provost). We will discuss some of the current data opportunities throughout the University, how data projects differ from other IT projects, how we go about solving them and any questions you bring yourself!
    Type: Presentation
    2020 Spring

    Endpoint Services BOF

    Drew Coobs, Technology Services; Gary Bernstein, Technology Services; Beth Shirk, Technology Services; Evan Taylor, Technology Services; Keith Sumlar, Student Affairs Technology; Scott Balsamello, Technology Services; Paul Roberts, Technology Services
    This birds of a feather session will be an open discussion about Endpoint Services tools including MECM (formerly SCCM), Workspace ONE, Munki, MunkiReport, WSUS, Dell Data Protection, and CrowdStrike. Members of the Endpoint Services team at Technology Services will attend, discuss, and answer questions related to the use of these endpoint services tools with the attendees. Please come ready to share your questions and feedback for the team!
    Type: Presentation
    2020 Spring

    What Does a Digitally Accessible Culture Look Like?

    Tim Offenstein, Technology Services
    Does digital accessibility really matter? What would our University culture look like if we fully embraced the idea of being accessible? What would this embrace require? How much would it really cost us? These are a few of the questions and thoughts we will talk about in what can be a truly pivotal discussion. Bring your thinking cap and join in!
    Type: Presentation
    2020 Spring

    W3C ARIA Authoring Practices 1.2 for Developers and Evaluators

    Jon Gunderson, Disability Resources and Education Services; Mark McCarthy, AITS
    The W3C ARIA Authoring practices are designed to help people understand how to create interactive accessible content for the web using the HTML5 and Accessible Rich Internet Application (ARIA) 1.2 standards to meet the W3C Web Content Accessibility Guidelines (WCAG) 2.1 requirements. Whether you are a developer trying to understand the keyboard requirements for creating menu button, a designer looking to integrate landmarks and heading structure into a web application, or a quality assurance specialist identifying the roles and properties needed for describing an automatically rotating image carousel the practices have the information you need, including fully tested working examples to compare to. The session will provide an overview of the organization and the types of resources contained in the ARIA Authoring Practices and demonstrate how the resources can be used to support design, coding and quality assurance activities.
    Type: Presentation
    2020 Spring

    Tableau at the University of Illinois

    Michael Wonderlich, AITS; Jayesh Patel, AITS
    We will review the services available related to Tableau and how to get started including an explanation of Tableau licensing. We will also provide information about new features in the most recent release of Tableau Server. Finally, we will have an open discussion about how Tableau is being used throughout the university. The participant's discussion is highly encouraged.
    Type: Presentation
    2020 Spring

    Bringing Data Into Focus

    Michelle Rome, College of LAS - ATLAS; Todd Reese, College of LAS - ATLAS
    Bringing Data Into Focus will introduce the ATLAS Data Services Center, a data system designed to help those seeking data find data.
    Type: Presentation
    2020 Spring

    All Your Logs in one Analytics and Automation Platform: Splunk @ Illinois

    Jim King, Technology Services; David Lewis, Technology Services; Ryan Thomas, Technology Services
    This is a formal introduction and invitation to all IT professionals at Illinois to learn about Splunk as a service. We will present how Splunk fits into the overall security portfolio of the University, and present stories of current users and how they are using the service to get value from their own data.
    Type: Presentation
    2020 Spring

    Collaboration Across the Stacks - Four FREE, EASY Ways to Bootstrap a Website

    Robert Slater, Technology Services
    A dizzying array of campus web hosting options await you - but which one is best for you? This presentation will show you a subset of those options, all available to you with no mediation or cost-simply sign up and dive in, right now, through the University of Illinois Amazon Web Services cPanel suite (web.illinois.edu), or through our managed WordPress multisite offering (publish.illinois.edu). You can do an amazing amount with cPanel, given the inclination and knowhow, while getting up and running on publish.illinois.edu is ridiculously quick and easy. While cPanel is capable of a vast range of configurations, we will focus on three of the most popular cPanel web hosting options: hosting a 'plain old' static website, using Drupal, and using WordPress. We'll show you how to get your site up and running on all four options, as well as suggesting sane starting points and best practices for configuring important features.
    Type: Presentation
    2020 Spring

    MyIllini Student Portal: Dynamic College Content

    Michael Painter, College of Education; Dan Harmon, Enrollment Management
    Enrollment Management partnered with IT Partners at Education to build an API that a college can use to show dynamic, student-specific content in the MyIllini student portal. We'll provide an overview of the portal, integration options, and the Azure-hosted app Education is using to feed the portal.
    Type: Presentation
    2020 Spring

    Are You Authorized? Real-World Use-Cases Using AuthMan

    Erik Coleman, Technology Services
    Authorization Manager (AuthMan for short) is an access policy registry that's been in a soft rollout/pilot for about a year. In that time, we've had several high-profile services leverage the power of group management and access governance using various available IAM tools. Come see how Splunk, AWS, Office 365 and other services on campus are leveraging this software today, making sure the right people are authorized for the right resources.
    Type: Presentation
    2020 Spring

    How to Create Interactive Virtual Spaces: Creating 3D Interactions on 2D platforms.

    Sarah Delaporte-Holmes, Technology Services
    The online realm can be interactive, engaging and fun. Lifelong relationships, friendships and partnerships can be formed. In the light of recent events, it is imperative we use online spaces to create interactive engagements. The world-wide-web offers significant opportunities for interactive engagements, yet most people still engage their audiences using 2 dimensional methods. In this talk, we will explore the many ways where websites, social media platforms, and online classroom spaces can be an engaging and interactive experience. This talk will be a broad stroke overview with many ideas on how to turn your online audience into a virtual community space where participants are engaged and excited to keep coming back.
    Type: Presentation
    2020 Spring

    Learn PowerShell

    Michael Cervone, Technology Services
    Are you curious about PowerShell scripting, but haven't had the time or opportunity to help you get started? Join us for a session on the basics of PowerShell scripting. We'll examine useful tools, and best practices for setting up your scripting environment. We'll also try a few basic commands.
    Type: Presentation
    2020 Spring

    CrowdStrike Spin: Spiders and Webs They Weave

    Drew Coobs, Technology Services; Josh Burgess, CrowdStrike
    CrowdStrike is now processing over 3 trillion cybersecurity events per week from companies and organizations all across the globe. Its 2020 Global Threat Report is one of the industry's most highly anticipated reports on today's most significant cyber threats and adversaries. Please join us in a discussion about current cybersecurity trends, how to leverage this data to address current security challenges in higher education, and an overview of the ecosystem of Spiders (CrowdStrike Named Threat Actor) and the webs they weave. This overview includes a look into the eCrime world of tools and tradecraft used by some of the most active and collaborative e-Criminal organizations tracked by CrowdStrike.(The recording of this session is only available to campus affiliates. Log in to Mediaspace with your NetID and NetiD password to watch it.)
    Type: Presentation
    2020 Spring

    The Good, Bad and the Chatty: Implementing a ChatBot for Donor Support

    William Reynen, University of Illinois Foundation; Lea Ann Gross, University of Illinois Foundation
    Meeting a donor's expectation of immediacy, on-demand availability, and consistency can be the lynch pin in resolving an issue, providing needed info, or even finalizing a decision to make a gift. The University of Illinois Foundation chose to expand donor service by implementing a chatbot to complement existing, and more traditional, donor service avenues. We will take you through the idea, vendor selection, implementation and plans for the future. Hear about the challenges, opportunities and benefits of offering a chatbot for donors. See how it works, and how the donor can 'leave a message' or request a time to be contacted back to further discuss their needs. We will also share the metrics of use, donor feedback and plans for expansion beyond the core websites to other areas of the University system.
    Type: Presentation
    2020 Spring

    Solutions with Azure-Colored Glasses

    Bryan Jonker, College of Education; Aaron O'Banion, Gies College of Business; John Cox, Gies College of Business
    We at IT Partners have been working with Azure to reduce the number of virtual machines (and maintenance), to automate our development work, and to ensure our systems are secure and available. Are you interested in moving some or all of your infrastructure to the cloud? Do you use .NET? If so, you can learn from us. We're going to go over some of your options (web app services, function apps), how to link your application to GitLab or your source control of choice, how to integrate it with what virtual machine apps take for granted (single sign-ons with Active Directory, external URLs, access to on premises SQL databases, and that sort of thing), and, above all, how to manage your costs.
    Type: Presentation
    2020 Spring

    State of Cloud Platforms at Illinois

    Joshua Mickle, Technology Services; Kevin Bird, Technology Services; Tom Grissom, Technology Services
    Overview of the current state of Cloud Platform services from Technology Services
    Type: Presentation
    2020 Spring

    Putting the Security in SecDevOps

    Edward Delaporte, Technology Services; David Riddle, Technology Services; Michelle Pitcel, Technology Services; Zachary Carrington, Technology Services
    We will walk through a high level overview of the ways a DevOps pipeline can make your work day better and while making your products secure - even if the product is from a vendor!
    Type: Presentation
    2020 Spring

    Automating Transfers Between Campus and the Cloud With Globus

    Colleen Fallaw, University Library IT; Jason Colwell, University Library IT
    After migrating some digital object storage and related web applications to Amazon Web Services (AWS) last year, we have created custom workflows that involve the transfer of files between campus storage and cloud storage: dataset files of up to 2TB into and out of Illinois Data Bank by campus researchers, and millions of files into and out of our Medusa digital preservation system by University Library staff. Our initial solutions included using a combination of the AWS S3 API and rclone. Hoping to make transfers more robust, transparent, and faster, we set up Globus endpoints using features supported by our campus Globus subscription. Since Globus is useful to the campus and research community in proportion to how many of our sharable files are accessible on endpoints, we would like offer pragmatic details about integrating Globus into our systems to help anyone else considering adding Globus endpoints for storage systems.
    Type: Presentation
    2020 Spring

    Taking the Robots out of the Humans! - How RPA (Robotic Process Automation) is Changing the Landscape of Education and Beyond!

    Sachin Koshy, UiPath Inc.
    The educational sphere is a broad one, encompassing teachers, students, and academic administrators. As technologies become more widely adopted, they become incorporated into both primary and secondary education systems. This was the case with electronic calculators, desktop computers, laptops, tablets, 'smart' boards, and much more. The same can be expected of automation and software robots, and the beginnings of this adoption are starting to be visible in schools as they implement RPA into the university framework be eliminating the need to have humans continue to handle repetitive and mundane tasks.With these examples in mind, we will share how RPA and UiPath the leader in the automation technologies arena, utilizes this technology to show benefits to teachers, students, and academic administrators.
    Type: Presentation
    2019 Fall

    Using Tableau at the University of Illinois

    Jayesh Patel, AITS; Michael Wonderlich, AITS
    Jayesh and Mike will provide information and answer questions about the Tableau Server at the University of Illinois. Focus will be on individuals wishing to get started using Tableau. Additional information will be available for new features and assistance understanding Tableau's licensing options.
    Type: Poster
    2019 Fall

    Introduction to Git

    Dena Strong, Technology Services; Maxim Belkin, National Center for Supercomputing Applications; Edward Delaporte, Information Technology at Busey Bank
    For those who've wondered about Git and GitHub, but haven't had the opportunity to work with it, campus Software Carpentry instructors will provide guided hands-on experience. You'll learn how Git-style version control works, how to get started, the differences between adds and commits, the differences between pushes and pulls, what a pull request is good for, and basic conflict resolution. This introductory workshop is for people who are either new to Git or unclear about the way the different commands work. The next workshop, Advanced Git, will delve into topics like checkouts, rebasing, branch management, and the ways developers use Git for collaboration in the real world. Basic familiarity with the command line will be helpful. You will need to bring your own laptop (Windows, Mac, or Linux) to this workshop.
    Type: Workshop
    2019 Fall

    Sculpting Infrastructure as Code ***REPLACED***

    Joanna Delaporte, Cloud Practice (AHEAD, LLC); Cooper Lutz, Cloud Practice (AHEAD, LLC)
    ***PLEASE NOTE: THIS SESSION HAS BEEN REPLACED BY A COMMUNITY SESSION*** Nov. 4 Update: A community of interest is planning to meet during this time session and work on code as infrastructure together. Those who pre-registered have been contacted, and preconfigurations and permissions are being set up for those who have expressed interest. If you're also interested, but haven't registered in advance, please contact James Babiarz to determine if there's still time to get you set up. Original description: Take an in-depth look at Infrastructure as Code. This workshop will include discussions of practices in inventory management, configuration management, host provisioning, and secrets management in the context of Infrastructure as Code. Participants will learn about identifying problems, setting the team up for success, choosing tools for integration, and avoiding major pitfalls.
    Type: Workshop
    2019 Fall

    Lean Swift Programming

    Paul Roberts, Technology Services; Matthew Childress, Department of Mathematics; Keith Mountin, Apple; Drew Coobs, Technology Services
    Apple System Engineer, Keith Mountin will teach an introduction to the Swift programming language. What is Swift? Swift is a programming language for building apps for macOS, iOS, tvOS and watchOS. This is part of Apple's 'Everyone can Code' For more info see Apple's Everyone can Code web pages https://www.apple.com/everyone-can-code/
    Type: Workshop
    2019 Fall

    Data Management Analysis with Python

    Ashley Hetrick, Research Data Service
    This workshop provides hands-on experience with data management analysis techniques using popular software. Participants will practice establishing relationships, checking for errors, and making interventions in data clear. Participants at all skill levels are welcome. Bring your own laptop!
    Type: Workshop
    2019 Fall

    Advanced Git

    Maxim Belkin, National Center for Supercomputing Applications; Edward Delaporte, Information Technology at Busey Bank; Andy Loftus, National Center for Supercomputing Applications
    For those who are already familiar with the basics of Git and would like to explore more advanced uses and real world collaboration methods, Maxim, Ed, and Andy go beyond the basics in order to explore the power of collaborative version control. Branching, rebasing, checkout, and other Git tools help you find the version you want of the section of code you want, isolate development code from test and production code, and reintegrate when a feature is ready for prime time. If you don't take the Intro to Git session before this, then you'll need to be comfortable with the command line and with Git basics in order to benefit from this class. You'll need to bring a laptop with you to this workshop (Windows, Mac, or Linux).
    Type: Workshop
    2019 Fall

    Automating Cloud Content Management and Processing with Box and Python

    Isaac Galvan, Technology Services
    Don't let your cloud data storage be out of reach! With over a terabyte uploaded daily, U of I Box is easy to upload to, but difficult to master. In this workshop, you'll learn to manage files in Box using the Python SDK. We'll write scripts to enforce naming conventions, automate document workflows, and analyze files with image recognition algorithms to write predictions as metadata to Box.
    Type: Workshop
    2019 Fall

    Data Management Analysis with Excel

    Ashley Hetrick, Research Data Service
    This workshop provides hands-on experience with data management analysis techniques using popular software. Participants will practice establishing relationships, checking for errors, and making interventions in data clear. Participants at all skill levels are welcome. Bring your own laptop!
    Type: Workshop
    2019 Fall

    Authenticating Email - Getting Ahead of Coming Changes!

    Eric Frahm, Technology Services
    We've heard it, I've preached it, but the deadline for changing how we send email is getting closer! Let's discuss what the technical requirements will be and the solutions we've planned to make it easy.
    Type: Poster
    2019 Fall

    Shaping of the Future Work Force

    Michelle Rome, College of LAS - ATLAS; Kirstin Wilcox, Liberal Arts & Sciences at Illinois; Will Newton, ATLAS Internship Program; Julia Hartman, ATLAS Internship Program
    Students can study what they are passionate about and find rewarding careers no matter their major. The College of LAS at Illinois has established a partnership between our Humanities Professional Resource Center and College IT support (ATLAS) unit to help students explore career options through internships. In this session learn how your organization can be intern friendly and how you can help students explore possible career options. You will leave convinced to update your entry level job descriptions to be inclusive for more majors.
    Type: Poster
    2019 Fall

    Receiving and Inventory and Business All Together (RIBAT)

    Junhui Xiao; Bic Le
    Beckman receives many packages daily and manages almost 4000 inventory assets. In the past staff in the Operation group typed package info in Excel. People signed in the paper to pick their packages up. In the end it was very hard to track when the package came and who picked up. Beckman inventory group was always behind of the acquisition schedule and Biennial Inventory check as staff must finish acquisitions and updates in FABWEB one by one. The group doesn't have a system to manage Equipment Loan form either. The new developed application (RIBAT) solves all those problems. it auto fills fields to add package data in and saves user info by requesting people sliding their ICARDs or using their NetId/Passwords to pick up packages. It uses CSV files to handle acquisition and updates, which can process as many as you want each time.
    Type: Poster
    2019 Fall

    Aira: Creating an Inclusive Environment for the Blind

    Tim Offenstein, Technology Services; Kathleen Ernst, Sociology
    Aira is a mobile application that helps deliver visual information for people who are blind or low vision anytime, anywhere. The aim of Aira is to help people so they can fully engage, explore and experience their world.
    Type: Poster
    2019 Fall

    Introducing CrowdStrike Falcon, Next Generation Antivirus

    Mark Wenneborg, Technology Services; Drew Coobs, Technology Services
    Learn about the University's new antivirus and endpoint detection and response tool, CrowdStrike Falcon. Whether you've used the tool before or not, come to ask questions, learn tips and tricks, and share your feedback with Security and the IT community.
    Type: Presentation
    2019 Fall

    Sharing Successful Teamwork Strategies

    Candice Solomon-Strutz, AITS
    We all know some elements for effective teamwork. Share and learn more teamwork strategies through facilitated hands-on activities and group discussion. In this session, we will be developing the skills that need to be developed and present to work effectively with a team. There is a 30 person cap for this session to provide participants with team approaches and the opportunity to practice these skills. This session relies heavily on the participation of all attendees and hopes to challenge you to learn and practice new skills. Are you ready to adapt to changing conditions and shape your future?
    Type: Presentation
    2019 Fall

    Re-calibrating the Knowledge Base

    Wesley Pate, AITS Service Desk; Joshua Erenberg, Technology Services
    Have you ever wondered how best to search your search results? Were instructions for your microwave easier to read than a knowledge base article? We want a knowledge base that is efficient, consistent, easy to use, and easy to read. We need your help! This Birds of a Feather is a brainstorming session focused the university knowledge base. We want the IT community's ideas on how to shape our knowledge base. Please come ready to share, listen, and collaborate
    Type: Birds of a Feather
    2019 Fall

    Good Enough: Knowing (and Accepting) Your Limitations

    Keelan Lang, Engineering IT; Mark Hart, Engineering IT; Gina Duello, Engineering IT; Tim Vruwink, Engineering IT
    We want to knock it out of the park with every request, but sometimes good enough is good enough.' Supporting users in an ecosystem like ours can be messy. Oftentimes, to avoid this mess, we don't take on challenges or associated risks. Our teams at Engineering IT find that, more often than not, 'good enough' is exactly what end users need. We'll take this time to discuss what works for us, how to work with your users to make sure their needs are met, and field questions from the audience.
    Type: Presentation
    2019 Fall

    The Transformation Journey of Technology Services and You

    Scott Genung; Beth Scheid; Greg Gulick; Tracy Smith
    Technology Services is reinventing and reinvigorating itself through an IT Transformation (ITX) journey. We envision an organization poised for high impact as the University embarks on a digital transformation and the partnership required throughout campus to enable these emerging capabilities. We will provide an overview of the ITX journey, including a status update and why this is important to campus IT professionals, while soliciting feedback from the broader campus community.
    Type: Presentation
    2019 Fall

    Meet Your LMS

    Mark Reynolds; Rick Hazlewood
    A presentation of current LMS (learning management system) offerings on the Urbana campus. Information about the LMS, primary features, user base, future plans. A short discussion of what students want/expect at a world-class institution of higher ed.
    Type: Presentation
    2019 Fall

    Shaping Your Future With Professional Development through MGRdev and ITLW

    James Quisenberry, Student Affairs Technology; Stephen Kemp, Technology Services; Jim Hurst, Engineering IT Shared Services; Candice Solomon-Strutz, AITS
    Professional development opportunities can help you shape your future career. Learn about the management and leadership development programs offered on campus through MGRdev and the IT Leadership Workshop (ITLW). Our panelists will help you understand the goals of these programs and the content offered. They will share the timelines for applying and the key points of the nomination process. Although MGRdev and ITLW are the focus of this presentation, other opportunities for development, such as the IT Leaders Program will be discussed. Attendees are welcome to bring their questions about these two programs, as well as suggestions for other development opportunities.
    Type: Presentation
    2019 Fall

    Creating Change that Sticks

    Brian Mertz, Public Affairs
    Why do some services and apps become an inseparable part of people's lives while others are largely ignored? Is a good communications campaign all that it takes to drive culture change amongst a user base? As technology constantly evolves, part of an IT team's job is to help people adopt and accept changes whether that is removing a beloved feature or spinning up an entirely new service offering. But service adoption isn't the sole responsibility of the marketing team, and it shouldn't solely fall on the help desk to guide users through service changes. There are techniques that developers and service managers can also use to change user behavior. This talk will introduce attendees to some of the basics principles of behavioral psychology, choice architecture and marketing research that anyone in IT can use to facilitate large scale change.
    Type: Presentation
    2019 Fall

    What Researchers Want

    Ashley Hetrick, Research Data Service; Amy Hovious, Research IT
    Inspired by James Quisenberry's panel on student needs, What Researchers Want invites researchers from across campus to share information about their projects and to articulate how we can best support them.
    Type: Presentation
    2019 Fall

    Sending Email from 'The Cloud'

    Eric Frahm, Technology Services
    Sending properly authenticated and trusted email from increasingly diverse platforms facing increasing scrutiny and compliance poses unique challenges. The new 'Cloud Emailer Service' can provide an easy solution for 'lift and shift' moves, or it can provide an improved platform for new use of email and communications.
    Type: Presentation
    2019 Fall

    The Pathology of Legacy Web Applications in Non Profits ***CANCELLED***

    John Barclay, University of Illinois Extension
    NOTE: This session has been cancelled.As the web gets older, non-profits with in house web applications can accumulate legacy code and applications over time creating great technical debt and poor user and user support experiences. I'll examine some of the practices and belief systems that enable or discourage accumulation of legacy applications from the context of some university units I've worked with. Spoiler alert: many of practices hide or uncover costs related to application development and maintenance.
    Type: Presentation
    2019 Fall

    macOS/iOS at Illinois

    Paul Roberts, Technology Services; Matt Childress, Department of Mathematics; Keith Mountin, Apple; Drew Coobs, Technology Services
    Fall update on macOS and iOS at Illinois. Keith Mountin our campus Apple System Engineer will be on hand to answer question plus give updates on the following: What's new in macOS 10.15 and iOS 13 How to deploy macOS with DEP Enterprise Connect at Illinois.
    Type: Presentation
    2019 Fall

    What Students Want

    James Quisenberry, Student Affairs Technology; Dan Steward, Sociology
    Our continuing panel returns with four undergraduate students sharing from their experience on the Urbana Campus. Come hear how technology on campus works for them and the challenges they face.
    Type: Presentation
    2019 Fall

    Authenticating Email - Getting Ahead of Coming Changes!

    Eric Frahm, Technology Services
    We've heard it, I've preached it, but the deadline for changing how we send email is getting closer! Let's discuss what the technical requirements will be and the solutions we've planned to make it easy.
    Type: Birds of a Feather
    2019 Fall

    DIY Captioning: Learn It, Live It, Love It!

    Christy Blew, DRES; Ann Fredricksen, DRES
    By law, video content must be captioned. In education, this includes video clips shown in class, lecture capture sessions, and online courses. This session will give you a beginning tutorial into the DIY world of captioning your course content and how you can use free resources to get it done.
    Type: Presentation
    2019 Fall

    Critical Hit: Using the Dungeons and Dragons Platform for Training and Evaluation

    Evan Barber, Brookens Library
    Training and evaluating employees can be an arduous, boring task and they often aren't linked in a meaningful way to each other. D&D brings employees together to create an immersive training experience that gives players a tangible document to show their progression as an employee.
    Type: Presentation
    2019 Fall

    Tales from the Speakerphone

    Rob Watson, Tech Services; Michael Curtin, Tech Services; Glen Embertson, Tech Services; Keith Wessel, Tech Services
    Remote work is becoming more common on our campus and beyond. It's important for those on-site and those remote to continue working effectively and efficiently together. Join Tech Services' remote staff to hear about pain points and best practices, learned through our experiences, to get yourself ahead of the game. This session will offer techniques, tools, and ideas to help you avoid issues that can hinder creativity, inclusivity, effectiveness, and efficiency. Whether you interact with remote workers, are one yourself, or plan to start working remotely in the future, you'll gain insight from this session.
    Type: Presentation
    2019 Fall

    Pitfalls of DynamoDB

    Ken Taylor
    Relational database ideas emerged in the 1970s and for decades represented the dominant management system paradigm. More recently, the NoSQL movement has emerged, with types including columnar, key-value, and document stores. Amazon's AWS-hosted DynamoDB is top-20 database management system of growing importance used by many firms. Despite the excitement around DynamoDB, there are still times when a well-designed relational database sitting in a mature DBMS like PostgreSQL will outperform DynamoDB in a number of important metrics, including cost. In this talk, Mr. Taylor will describe direct experiences with enterprise-scale deployments of DynamoDB, as well as exploring some of the issues that may not be understood before starting a new DynamoDB project.
    Type: Presentation
    2019 Fall

    Shaping of the Future Work Force

    Michelle Rome, College of LAS - ATLAS; Kirstin Wilcox, Liberal Arts & Sciences at Illinois; Will Newton, ATLAS Internship Program; Julia Hartman, ATLAS Internship Program
    Students can study what they are passionate about and find rewarding careers no matter their major. The College of LAS at Illinois has established a partnership between our Humanities Professional Resource Center and College IT support (ATLAS) unit to help students explore career options through internships. In this session learn how your organization can be intern friendly and how you can help students explore possible career options. You will leave convinced to update your entry level job descriptions to be inclusive for more majors.
    Type: Presentation
    2019 Fall

    Everything I need to know about Troubleshooting I learned from Super Mario

    James Hamilton, Technology Services at Swanlund; Zachary Schnepp, Technology Services at Swanlund
    Some of my earliest memories are of me being left alone with a computer. In the late 80's, just as I was developing a sense of self, our family acquired a surplus Apple IIe and dozens of games and programs on 5.25 inch floppy disk. I dutifully worked my way through all the disks, discovering what each was. I was exploring. My territory was not the backyard or the woods, but cyberspace. At that age there was distinction between game and application. MacPaint and Excel and Virtual Pinball were all entertaining software to me. These early home entertainment games taught me the value of persistence and practice. Many of the games' challenges required learning through repeated failure and other required learning from other players. My early exposure to the kind of thinking required to play these games has shaped me into the variable-eliminating troubleshooter that I am today.
    Type: Presentation
    2019 Fall

    Promote Innovation and Improved Support with Collaborative Service Management

    Isaac Galvan, Technology Services; Allison Payne; Matt Childress; Dena Strong
    IT organizations across the university are the first point of contact with our customers. The more we can have them contribute to the direction of service operations and development, the better. Agile service management invites a group of IT pros (and maybe users) as stakeholders in deciding how the team spends its time and effort supporting the service, together. We'll discuss how several campus groups, including the Illinois Box IT Pros group, use agile service management to collaborate on a wide variety of tasks, iterate on collective deliverables, and break down information silos to create values for their users.
    Type: Presentation
    2019 Fall

    Networking BOF

    Debbie Fligor, Technology Services; Chris Skaar, Technology services; Chuck Hayes, Technology Services; Aaron Brown
    A Birds of a Feather session for discussing networks. Wired, WiFi, old, new. Members of the Networking teams at Technology Services will attend and discuss networking things with the attendees.
    Type: Birds of a Feather
    2019 Fall

    Functional, Usability and Accessibility Testing on a Mobile Device

    Neeru Batura, Technology Services; Tim Offenstein, Technology Services
    Testing mobile devices for functional, usable and accessible interaction is a new area for many of us. The new Rokwire Illinois app has required all three. Neeru Batura and Tim Offenstein had the opportunity to participate in these phases of the Rokwire project. They will share the significant lessons learned in this process. Things like; the app can behave differently depending on the operating system, early usability testing has advantages and disadvantages, and communicating accessibility is a hands-on endeavor.
    Type: Presentation
    2019 Fall

    Reimagining Classrooms for Transformative Learning Experiences

    Ava Wolf, Center for Innovation in Teaching & Learning; Matthew Drain, Technology Services
    From the changing landscape of higher education to empirical evidence on improved learning outcomes, questions about how we design and manage classrooms must be considered if we are to fulfill the Strategic 150 goal of Transformative Learning Experiences. This session will cover multiple factors in the development of classrooms on this campus, while exploring some of the newest plans for interactive spaces that put students at the center of the learning experience. Join the conversation as we explore new frontiers in classroom design, and discuss possible solutions to the unique challenges we still face.
    Type: Presentation
    2019 Fall

    Feedback in Action: Actively Seeking Customer Perspectives

    Calvin Shirley, Engineering IT; Mark Hart, Engineering IT
    In order to understand how our services are used or how to improve our ability to support our users, it is important to solicit feedback from our customers. In August of 2019, Engineering IT performed and Ask Me Anything on the /r/UIUC sub-reddit. The goal was to solicit direct feedback from our student population, and it worked! We wanted to share our experience (as well as our anxieties) and hopefully we can all walk away with ideas on how we can do a better job connecting with our customers at all levels. Please join us in a discussion about the value of direct feedback, how to connect with customers, and how to close the loop with their feedback in a way that fosters mutual trust and respect.
    Type: Presentation
    2019 Fall

    Rokwire Initiative

    John Paul, Rokwire; William Sullivan, Rokwire
    This is the Rokwire initiative. We're an interdisciplinary team at the University of Illinois: computer scientists and social scientists, entrepreneurs and philosophers. Together we're building the operating system for the cities of tomorrow. A software platform designed to be personal, experiential, local and contextual. To show you how to navigate the places, institutions and communities you live in so that you can do the things you want to do. Rokwire is a living lab. We're still finding out what's possible. And you're invited to learn with us.
    Type: Presentation
    2019 Fall

    Disability Inclusion: Campus Wide Assistive Technologies and Authoring Resources

    Jon Gunderson, DRES; Angella Anderson, DRES
    Participants will learn about campus wide assistive technologies used by students with disabilities to access documents and online resources, and the tools available to authors to help them make more accessible documents. The assistive technologies include the JAWS Screen Reader, Voice Over Screen Reader, ZoomText magnifier and Kurzweil 3000. The session will demonstrate the basic features of these assistive technologies and provide information on how to make them available in campus computer labs. The campus recently purchased a license to EquatIO to help faculty and staff make mathematical equations more accessible in web pages and documents, including Word and PDF. SensusAccess is a online resource to convert files, URLs, images of text or plain text into a range of alternate media including audio books (MP3 and DAISY), e-books (EPUB, EPUB3 and Mobi) and digital Braille. EquatIO and SensuAccess will be demonstrated and information provided on how to access these resources.
    Type: Presentation
    2019 Fall

    M*A*S*H - The Mac Admin Survival Handbook

    Matt Childress, Math IT; Allison Payne, ACES Admin IT
    We're all in this together, trying to make the campus Mac user's experience the best it can be. Let's share our strategies for accomplishing that!
    Type: Presentation
    2019 Fall

    Wks4 - Introduction to Git

    Dena Strong, Tech Services; Maxim Belkin, National Center for Supercomputing Applications; Edward Delaporte, Information Technology at Busey Bank
    For those who've wondered about Git and GitHub, but haven't had the opportunity to work with it, campus Software Carpentry instructors will provide guided hands-on experience. You'll learn how Git-style version control works, how to get started, the differences between adds and commits, the differences between pushes and pulls, what a pull request is good for, and basic conflict resolution. This introductory workshop is for people who are either new to Git or unclear about the way the different commands work. The next workshop, Advanced Git, will delve into topics like checkouts, rebasing, branch management, and the ways developers use Git for collaboration in the real world. Basic familiarity with the command line will be helpful. You can either bring your own laptop (including Windows or Mac machines) or use one of the Linux machines available in the computer lab where we plan to hold this workshop.
    Type: Workshop
    2019 Spring

    Wks3 - Basic Presentation Skills Workshop

    Candice Solomon-Strutz, AITS
    Want to improve your presentation skills? Then this workshop is designed for you. Participants will review elements of successful presentations and effective presenters while gaining practical experience presenting to groups. Group activities will be used to help participants gain experience providing/receiving constructive feedback. Participants will understand the importance of preparation and ongoing development. Often IT Professionals have experience facilitating discussions. This workshop is designed to allow time to practice and develop your presentation skills which should pair nicely with your facilitation skills. Participants will learn from each other as well as the lead facilitator. The three hours will be necessary to provide participants with adequate time to practice the skills and a comfortable environment for growth. Throughout the workshop, an experienced facilitator will suggest exercises and practices to overcome presentation bad habits.
    PDF link
    Type: Workshop
    2019 Spring

    Wks2 - Everyone Can Create - Ignite Creativity with iPad

    Paul Roberts, Technology Services; Matt Childress, Mathematics; Drew Coobs, Technology Services; Keith Mountin, Apple
    Join us to learn about Everyone Can Create, a new program from Apple designed to help unleash the creative potential in every person through photography, video, music, and drawing. In this session, you'll get hands-on with some of the music and drawing lessons. For more information please visit Apple web site at https://www.apple.com/education/everyone-can-create/
    Type: Workshop
    2019 Spring

    Wks1 - Built-In Windows Remote Administration Tools - Interact With PCs Quickly!

    Manu Pulikkan, Technology Services - Endpoint Services, Engineering IT Shared Services
    The hands-on training session will cover various remote administration tools within Windows that allow an IT Pro to interact with remote PCs quickly. Some examples include: Remote Group Policy updates Use Computer Management tools remotely - Device Manager, Disk Management, Event Viewer, Local Users and Groups, ServicesRemote registry access Execute commands remotely -- Examples include PowerShell, WMIC, and others The session will cover the prerequisites to enable the use of these tools Windows Management FrameworkFirewall and Group Policy configurations
    Type: Workshop
    2019 Spring

    Wks7 - Project Management...Breaking Down Tasks and Building Up Schedules

    Tanya Williamson, AITS; Christina Molitor, AITS
    After gaining a high level understanding of Work Breakdown Structures (WBS) during day one of the conference, this session will allow project teams and/or individuals to breakdown their current project scope into tasks and build schedules. We will provide expert guidance to assist the participants in breaking down their projects into manageable tasks to begin analysis of effort needed by team resources. Participants can begin building project schedules and timelines with initial effort estimates from their analysis. Attending the day one WBS Overview presentation or one of our past WBS training sessions is highly recommended for workshop participants. We also encourage participants to bring their own current project information to focus on during the session to gain the most value from this workshop.
    Type: Workshop
    2019 Spring

    Wks6 - Crucial Conversations: How to Talk About Anything, Even When Stakes Are High

    Stephan Seyfert, AITS
    The elephant in the room is crushing you, your team, your organization, and your results. It's time to talk about it. But how? Emotions are strong. Stakes are high. Opinions are opposing. It's not safe. Most people resort to silence or a form of violence. But that gets us nowhere, and the elephant grows. Discover the tips and tools experts use to make it safe to talk about anything in this interactive session based on the award-winning best-selling content from VitalSmarts by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. Participants will identify your own Style Under Stress, learn how to maintain focus on what really matters, discover the secrets safely talk about anything, and much more. It's time to slay the elephant in the room.
    Type: Workshop
    2019 Spring

    Wks5 - Advanced Git

    Maxim Belkin, National Center for Supercomputing Applications; Edward Delaporte, Information Technology at Busey Bank; Dena Strong, Tech Services
    For those who are already familiar with the basics of Git and would like to explore more advanced uses and real world collaboration methods, Maxim and Ed go beyond the basics in order to explore the power of collaborative version control. Branching, rebasing, checkout, and other Git tools help you find the version you want of the section of code you want, isolate development code from test and production code, and reintegrate when a feature is ready for prime time. If you don't take the Intro to Git session before this, then you'll need to be comfortable with the command line and with Git basics in order to benefit from this class. If you already have Git on a laptop, you can bring it with you, or you can borrow one of the Linux computers available in the computer lab where the workshop will be held.
    Type: Workshop
    2019 Spring

    Communicating Training Needs and Opportunities

    Ginna Moore, Technology Services, WebStore (FAST3)
    This session will explore training opportunities available on the Urbana campus and how to communicate these opportunities effectively to all audiences.
    Type: Poster
    2019 Spring

    Women in Technology

    Candice Solomon-Strutz, AITS; Cordelia Geiken, Technology Services; Laura Hayden, Engineering IT Shared Services; Debbie Fligor, Technology Services
    The WIT Leadership team will facilitate an open discussion about Women in Technology Group (WIT) which provides a forum for discussion of issues facing women in IT in general and on campus, networking, and coaching, and coordination of outreach efforts to girls considering IT as a career. We will cover the successful spring events, upcoming summer events, and plan to promote the return of a fall mentoring/peer coaching program.
    Type: Poster
    2019 Spring

    Strategies and Process to Create Accessible MOOC Video Lectures

    Jinhee Choo, eLearning Office at the Gies College of Business; Baylee Shepherd, eLearning Office, Gies College of Business; Claire Kelly, eLearning Office, Gies College of Business; Sulaiman Sanaullah, eLearning Office, Gies College of Business
    Online course materials are not always accessible for students with disabilities, such as visually or hearing impaired individuals. At the eLearning office at the Gies College of Business, we work to provide an accessible and robust online educational experience. This session/poster will provide viewers with methods to improve the accessibility of MOOC video lectures to engage all students. We will guide the audience through our process of copy editing, converting documents and videos to accessible HTML and distributing ePub while ensuring compliance with accessibility specifications.
    Type: Poster
    2019 Spring

    BARS Connects Business Office and ITS Together

    Junhui Xiao, Beckman; Kara Haley, Beckman
    BARS developed by Beckman ITS team replaces a more than ten years old delpi application BASE2. The SQL job behind daily imports expense, budget, appointment info from data warehouse, daily talks with engineering hosted Beckman appointment database, and update BARS database daily. BARS uses account code hierarchy to generate expense report and activity code report for business office to make business decision. It automates Beckman service billing and makes feeding Beckman billing data to Banner easier.
    Type: Poster
    2019 Spring

    iLeCT - IT Community Building and Professional Development at UIC

    Phil Reiter, OAA - Pharmacy, UIC
    The UIC IT Community is a broad set of skilled IT experts across a diverse landscape of academic, clincal, research and administrative support missions. The Community supports and R1 research enterprise and Health Enterprise, along with a robust LAS community, many service units, and others. The IT Community is geographically split across two local campuses near downtown Chicago - East and West, as well as across a number of regional sites across Illinois. The campus often has IT staff that commute an hour or more within or outside of the city, to and from work each day. Schedules are often limited, along with resources. UIC must build anIT community aware of each other's technical and leadership skills and works closely together to better align IT efforts to University missions and efforts Learn and discuss how UIC IT builds professional development that best serves this exciting environment and community.
    Type: Poster
    2019 Spring

    Campus IT Bulk Purchasing

    Allison Payne, ACES Admin IT; Dan Wood, ATLAS
    This poster will cover the ongoing campus IT bulk purchasing initiative, recapping our first year, looking ahead to new opportunities, and sharing resources for everyone to get a little more out of their IT equipment budgets. At least two of the negotiating leads from the campus initiative will be present to share info, answer questions, and most importantly, gather feedback to make the next round even better. Stop on by!
    Type: Poster
    2019 Spring

    2nd Generation Lightboard

    Liam Moran, CITL; Bob Dignan, CITL; Eric Schumacher, CITL
    Try your hand at the second generation of Lightboard technology at Illinois. Lightboards are edge-lit sheets of glass used as a visual aid for instructional video production. The teacher writes on it,chalkboard-style, with flourescent markers to vibrantly write and draw in midair. Either with mirrors or simple software, the video flips the video horizontally so that the writing flows in a readable direction
    Type: Poster
    2019 Spring

    Canvas Pilot at Illinois

    Drew MacGregor, Technology Services of Illinois; Rick Hazlewood, Technology Services at Illinois
    What does the future hold for Learning Management Systems at Illinois? In the Fall of 2019 the campus will conduct a limited pilot with Canvas, a Learning Management System used by many of our peers. The pilot will involve multiple units and colleges working together to determine if Canvas is the path forward, or if we should continue with our current environment. Technical and pedagogical aspects will be considered and reviewed. Come to the session for an overview of the project and to provide feedback to the steering team.
    Type: Poster
    2019 Spring

    High Throughput Computing (HTC) Project

    Christopher Hendricksen, Technology Services; Gianni Pezzarossi, Engineering IT Shared Services
    This poster session is about the High Throughput Computing Project, which is starting its Open Beta phase. We'll discuss the history of the project and the current state, how to get access, and what support is available.
    Type: Poster
    2019 Spring

    What's New in Educational Technology

    Rick Hazlewood, Tech Services
    These are some of the new developments in the field of educational technology that It Pros may be asked about.
    Type: Poster
    2019 Spring

    Don't Let Records Be Your Bottleneck

    Richard Gegg, Records and Information Management Services; Brent West, Records and Information Management Services; Julie Wagner, Records and Information Management Services
    As one semester ends and another begins, it is a good time to think about BREAKING THE BOTTLENECKS in your Records Management process. Stop by our RIMS poster to find tips to improve your records process, records plans and Records & Non-Records workflow. There will also be opportunities to sign-up for the new Records Liaison educational opportunities.
    Type: Poster
    2019 Spring

    Approaches to High Resolution Network Telemetry & Analytics with Machine Learning

    Corey Eichelberger, NCSA
    Network measurement and analytics are key to the overall operations, planning and root-cause analysis of issues within network infrastructure. The increased line rate (100+Gbps) of network connections along with the explosion in data transfer needs for scientific datasets has changed the methodology of effectively monitoring network infrastructure. Network measurement utilizing 5 minute polling intervals with binary threshold based alerting has proven to be unreliable for accurate measurement and alerting of critical network systems. This presentation will discuss the ongoing efforts at NCSA to gather high resolution (< 10s polling period) network telemetry data utilizing SNMP and YANG with machine learning being utilized to analyze and generate alerts on the data being collected.
    Type: Poster
    2019 Spring

    IT Accessibility 101: More Than One Way to Swing a Hammer!

    Christy Blew, DRES
    No matter what your job title is, everyone has a role in accessibility, even in the IT world. Building accessibility into the process from the very beginning is the key to creating an output that is usable by everyone, including those with disabilities - but what are you looking for? How do you if it is accessible in the end? What does accessibility even mean? IT Accessibility 101 is and online, self-paced course, designed to increase understanding and awareness of accessibility whether you have no knowledge of IT accessibility or have been working with IT accessibility for years. The course is designed so there is something for everyone. Come visit this poster session and see how this course will help you build your professional development skills.
    Type: Poster
    2019 Spring

    Microsoft Azure Services at Illinois

    Kevin Bird, Technology Services; Joshua Mickle, Technology Services
    Status of Azure cloud computing services at Illinois and information on training opportunities.
    Type: Poster
    2019 Spring

    KnowledgeBase

    Rita Bates, AITS
    Information regarding the KB and how to begin utilizing it.
    Type: Poster
    2019 Spring

    Communicating Training Needs and Opportunities

    Ginna Moore, Technology Services, WebStore (FAST3)
    This session will explore training opportunities available on the Urbana campus and how to communicate these opportunities effectively to all audiences.
    Type: Presentation
    2019 Spring

    Protecting Privacy & Security of Participants in Online Environments

    Ahmet Ilci, ATLAS
    User privacy and data security are important elements for technology services. This presentation creates an opportunity to see work from ATLAS's IT staff about providing reliable and secure information technology services to support and enhance the educational, research and administrative activities of students, faculty and staff in LAS. People that use online systems and also IT professionals, not only from the online learning field but also any field, can hear convenient strategies and recommendations from ATLAS professionals in this session.
    Type: Presentation
    2019 Spring

    Regional Partner Lessons Learned

    Troy Gagne, Technology Services @ Illinois
    This session will be an open discussion to gather what worked well and what can be improved upon for future ITPF events in regards to our regional partners.
    Type: Birds of a Feather
    2019 Spring

    Affiliate NetIDs - Where Are We Now?

    Pat Schlehuber, AITS
    Is your unit or department struggling with identity and access management for your affiliate users? Managing accounts and access for non-traditional users can be cumbersome and requires going through numerous channels. Renewals of accounts and transfers of ownership can be a concern with increasing security requirements. Come learn about how University Identity and Access Management teams are streamlining the netID provisioning process for affiliates and what that means for you. We'll also review affiliate roles and eligibility and include a demo of our new application.
    PDF link
    Type: Presentation
    2019 Spring

    Endpoint Services Birds of a Feather

    Gary Bernstein, Technology Services; Evan Taylor, Technology Services; Drew Coobs, Technology Services; Scott Balsamello, Technology Services; Beth Shirk, Technology Services; Paul Roberts, Technology Services; Keith Sumlar, Auxiliary Shared Technology Services
    Open Discussion about EndPoint Services tools including SCCM, Workspace ONE, Munki, MunkiReport, WSUS, Dell Data Protect, and Malwarebytes.
    Type: Birds of a Feather
    2019 Spring

    The Library Moves to Serverless AWS Technology to Deliver High-Resolution Images Online

    Joseph Troy, UIUC Library IT; Alex Dolski, UIUC Library IT
    The Illinois Digital Library went live with over 130,000 images in AWS S3 storage this February. The Digital Library uses home-grown dynamic image server software to drive a feature-rich web interface for viewing and manipulating these images. This underlying technology has recently been migrated to AWS's ECS Fargate serverless platform, which enables the Library to provide strong and scalable performance while minimizing compute and storage costs. This presentation will begin with a brief background on web image delivery techniques, and then discuss our situation at the Library before and after the transition to AWS. The bulk of the presentation will be a technical description of how we are using Fargate to serve a large collection of high-resolution images, with the goal of providing a 'template' for other AWS serverless projects.
    Type: Presentation
    2019 Spring

    Women in Technology

    Candice Solomon-Strutz, AITS; Cordelia Geiken, Technology Services; Laura Hayden, Engineering IT Shared Services; Debbie Fligor, Technology Services
    The WIT Leadership team will facilitate an open discussion about Women in Technology Group (WIT) which provides a forum for discussion of issues facing women in IT in general and on campus, networking, and coaching, and coordination of outreach efforts to girls considering IT as a career. We will cover the successful spring events, upcoming summer events, and plan to promote the return of a fall mentoring/peer coaching program.
    PDF link
    Type: Birds of a Feather
    2019 Spring

    Tools to Understand Your Process

    Kristi Moore, Business Process Improvement Shared Service; Amy Glenn, Business Process Improvement Shared Service
    Have you been asked to describe your process but unsure how to communicate it in conversation? This session will teach you the tools on how to put a process into content, generate a visual picture, identify areas to improve and how to measure the success of your process.
    Type: Presentation
    2019 Spring

    Process Automation Overview (MODIFIED)

    Michael Painter; David Gerstenecker
    The original presentation by Adam LeGrande and Larry Gibson on AITS' specific K2 implementation has been cancelled. However, Michael Painter and David Gerstenecker plan to hold a fill-in session on automation in general.
    Type: Presentation
    2019 Spring

    Media Commons 2.0

    Eric Kurt, Media Commons, UGL; Susan Muirhead, Media Commons, UGL
    The Media Commons has experienced great growth and change in the past year. This session will reintroduce their services and will focus on the latest emerging technologies and instructional resources available. The Media Commons 2.0 now offers VR and high-end loanable technology, renovated spaces such as self-use media booths, studios and media computer labs, expanded media workshops and lectures in the classroom, in addition to the consistent support we provide through consultations, tutorials and blogs.
    Type: Birds of a Feather
    2019 Spring

    Virtual Hosting Updates

    Tom Grissom, Technology Services
    Updates on the Virtual Hosting Service architecture, future plans and roadmap
    Type: Presentation
    2019 Spring

    How Can I Help You?

    Lindsey Sharp; Anya Kanevskaya; Julia Hartman; Jen Anderson
    So much of the technical and e-learning support on this campus is in the hands of our students. Hiring, on-boarding, and providing continual motivation to student workers is a wholly different ballgame exercise in working with full-time staff. Our presenters will share with you how they have successfully created cultures of helpfulness within their student-staffed customer support environments.
    Type: Presentation
    2019 Spring

    AWS Identity and Access Management (IAM) Made Easy with Terraform

    Kala Maturi, Technology Services; David Riddle, Technology Services; Yoon Lee, Technology Services
    As Technology Services is in the process of moving services to the Amazon cloud, it is important for service admins to have access to AWS resources to perform their day-to-day tasks following the principle of least privilege. We have established a process to determine the level of access needed on specific AWS resources. After migration of two services into the AWS cloud, admins are pleased with the level of access they have received, and are able to perform regular maintenance on services without our intervention. We will discuss where we started with AWS IAM, the process we established on managing IAM roles and policies, and how we use Terraform to write IAM code. We will also discuss our future goals on managing IAM roles and policies.
    PDF link
    Type: Presentation
    2019 Spring

    Homebrews: Unsung Tools for IT Pros

    Rick Lindquist, Technology Services; Sergio Correa, Technology Services
    IT Professionals have so many tools available to them, it is sometimes easy to miss some basic time-saving apps, scripts, or web tools. We'll highlight a few old favorites and some lesser-known utilities that can help make everyday tasks a little easier.
    Type: Presentation
    2019 Spring

    Exploring EdTech Interoperability Standards: LTI and Caliper

    Liam Moran, CITL
    Two critically important interoperability standards for Ed Tech are LTI and Caliper. LTI is a standard that since 2012 has allowed 3rd party applications to integrate with Learning Management Systems to share identity information and grade book access. Caliper is a learning activity reporting standard that allows the aggregation of activities across applications used in a course. Learn about these standards and tools you can use to put them to work for your projects.
    Type: Presentation
    2019 Spring

    Exploring the Next Generation Web Accessibility Evaluation and Inspection Tools

    Jon Gunderson, Disability Resources and Education Services; Nicholas Hoyt, Disability Resources and Education Services; Mark McCarthy, AITS
    This birds-of-a-feather session will discuss the current use of web accessibility testing tools and evaluation techniques and explore the requirements and features of the next generation tools. The Accessible IT Group as Disability Resources Education Services (DRES) is starting to work on the next generation of browser-based web accessibility evaluation and inspection tools and we are looking to get user input in their features. The session will provide a forum for people to share what they like about current tools and also share their frustrations and pain points in web accessibility evaluation. This information will be used in the design and development of the next generation of AInspector tools from DRES. We encourage people in all aspects of the web development process, especially people new to accessibility, to join us to help understand your perspective and needs in supporting the campus IT accessibility policy.
    Type: Birds of a Feather
    2019 Spring

    Agile State of Mind

    Andy Gherna, Technology Services; Ester Cha, Technology Services
    Software development at what used to be CITES and is now Technology Services was difficult because the expectation was that waterfall style development was the only way to get work done correctly. But projects were running long and team members grew more frustrated with the process due to a lack of communication and pivoting the work was explicitly cut out of the process. A few teams dared to try something new and what grew out of it was happy stakeholders, developers and software that was delivered before it was expected that 'just worked' when it was deployed. Our 5 year overnight success with scrum and other agile methods continues to this day to be adapted as our working environment changes. Our talk will give you a high level overview of what scrum is, how we started, where we are today, and what we're looking at for the next 3-5 years.
    PDF link
    Type: Presentation
    2019 Spring

    State of Apple in the Enterprise

    Paul Roberts, Technology Services; Matt Childress, Mathematics; Drew Coobs, Technology Services; Keith Mountin, Apple
    Apple System Engineer, Keith Mountin will present the current State of Apple in the Enterprise. After the presentation he will answer questions on the entire Apple product line.
    Type: Presentation
    2019 Spring

    Medusa AWS Project Presentation

    Seth Robbins, UIUC Library IT; Joseph Troy, UIUC Library IT
    In February 2019 the UIUC Library went live with the Amazon Web Services (AWS) implementation of the Medusa Collection Registry (medusa.library.illinois.edu), Illinois Data Bank (databank.illinois.edu), and the Library's Digital Collections (digital.library.illinois.edu). This effort moved over 130 terabytes of digital collections to S3 storage, and implemented the supported web applications using Elastic Cloud Compute (EC2), serverless (AWS Fargate), and container (Elastic Container Service - ECS) technologies. This move provided greater durability and reliability of data that are increasingly central to the Library's mission of curating and preserving information. The presentation will discuss the motivation to move to AWS, the architecture of the AWS services used, and the challenges overcome by the Library team. Also discussed will be the changes made to the medusa, databank, and digital collection web apps to adapt to the AWS ecosystem. AWS serverless technologies, Fargate and ECS, to manage images in the web interfaces are also presented.
    Type: Presentation
    2019 Spring

    A11yFirst for CKEditor and Drupal 8: Creating Accessible Content As You Edit

    Jon Gunderson, Disability Resoures and Education Services; Nicholas Hoyt, Disability Resoures and Education Services; JaEun (Jemma) Ku, University of Illinois Extension
    Content Management Systems (CMS), like Drupal 8, allow authors to edit web content using WYSISWYG editors.   Most CMS authors have little understanding of accessibility principles and the technical details of HTML accessibility to insure the content they create is accessible to people with disabilities.  Some CMS editors are configured with an accessibility checker, but the utility of this feature is dependent on the author invoking the checker.  A checker-only approach reinforces the remediation stereotype for accessibility, which is extra work for the author.  The A11yFirst project goal is to provide a proactive approach to making web content accessible by providing features that guide authors in creating accessible content by default (e.g. headings), just in time accessibility feedback (e.g. link text and text alternatives for images), and help information on making accessible content.   Information will be provided on the A11yFirst for CKEditor distribution and the Drupal 8 A11yFirst Editor Enhancements module.
    Type: Birds of a Feather
    2019 Spring

    Presenting Your Personal Brand

    Cordelia Geiken, Tech Services; Laura Brauer, Financial Analysis Group, Tech Services
    Have you ever been at a party or networking event and had someone ask you what you do for a living? Do you instantly lock up? Hem and haw, wondering, 'How do I explain to this person what I do in a way that they will understand?' This is an issue many of us face, whether we work in a technical field or not. This presentation will take you through some reflective exercises that will help you craft a personal Elevator Speech that you can use to introduce yourself smoothly and peak people's interest, helping you to create a positive first impression.
    Type: Presentation
    2019 Spring

    Information Security

    Chuck Geigner; Jeremy Watson; Larry Dunham; Taylor Judd
    Open discussion on information security on our campus.
    PDF link
    Type: Presentation
    2019 Spring

    Network Automation and Orchestration with Ansible

    Kapil Agrawal, National Center for Supercomputing Applications (NCSA)
    Manually provisioning and managing configuration for several network devices can be a tedious and error prone job. NCSA's Network engineering team has been using Ansible as their primary tool for network automation. This presentation will highlight how NCSA networking has been using Ansible for managing network configurations in an automated fashion and recent efforts towards automated provisioning of network devices in a multi-vendor environment.
    Type: Presentation
    2019 Spring

    Work Breakdown Structure Overview

    Tanya Williamson, AITS; Christina Molitor, AITS
    An introduction to Work Breakdown Structures (WBS) that provides an overview on how project teams can determine tasks necessary to complete project work. This session is recommended if you if you are attending the day two Project Management...Breaking Down Tasks and Building Up Schedules workshop.
    Type: Presentation
    2019 Spring

    How to Be A Male Ally in Tech

    Candice Solomon-Strutz, AITS
    Are you committed to partner with women in tech and work toward equality in the workplace? If so, come educate yourself about the challenges some women in technology experience. Then learn more about your role in being an ally and advocate. Women in tech do not need extra help, but the current environment in which they work does need help. As we look ahead, we're hopeful that more people will show up as allies for underrepresented people of color and women in the workplace. Will you take a stand? Will you leverage your voices and your power to make a real change to improve diversity? Our workplaces desperately need it. And we're here to help show you the way. Becoming an ally is a journey. Join us.
    PDF link
    Type: Presentation
    2019 Spring

    Championing Accessibility Takes Down Barriers

    James Quisenberry; Leslie Sherman; Tim Offenstein; Keith Hays; Mike Bohlmann
    Accessibility for technology has received attention in higher education due to some high profile legal action against Universities with web sites or tools that were not accessible. But this kind of accessibility is not only required by law, it is the right thing to do. The University of Illinois at Urbana-Champaign is committed to making its technology environment accessible to students, faculty, and staff and has expanded its policies to require accessible technology. Come learn about aspects of this policy and the emerging resources available to support it. Our panel will share several elements and answer your questions.
    Type: Presentation
    2019 Spring

    How Do I Get Information Out of My Head? Transferring Institutional Knowledge

    Wesley Pate, AITS Service Desk
    You have inspired your department's culture. You and your team have managed to navigate formal and informal networks together. What happens when part of your team moves on? How can you provide institutional knowledge to your part-time staff? To your successor? This presentation will show proven strategies for keeping institutional knowledge with your team and department. The Service Desk uses a series of videos, Tips and Tricks, to provide an in depth discussion of procedures and processes at staff meetings. Tips and Tricks shows what we do and most important, why we do it that way.
    PDF link
    Type: Presentation
    2019 Spring

    Mjolnir and Stormbreaker: Configuration Management Applied

    Joanna Delaporte, Infrastructure Engineering (Datto, Inc); Edward Delaporte, IT (Firstech, a subsidiary of First Busey)
    This will be a birds of a feather round-table format in small groups, guided to discuss challenging topics related to configuration management. Bring your difficult challenges and knowledge to share. Topics discussed will include undoing configuration mistakes, deploying to the cloud, auditing, securing stuff, managing inventories, ticketing, monitoring, processes for change, disaster recovery.
    PDF link
    Type: Birds of a Feather
    2019 Spring

    Connecting Your Applications with Enterprise Data; How Can We Help?

    Jared Crowe, AITS; Jeff Heckel, AITS; Peter Herrig, AITS
    An overview of the integration solutions that AITS offers, and a look into how those solutions can help to bring enterprise data closer to your application and its users.
    PDF link
    Type: Birds of a Feather
    2019 Spring

    IT Communication and Transparency between Departments

    Allison Payne, College of ACES; Bobbi Hardy, Technology Services; Chris Tidrick, Gies College of Business
    The Microsoft Teams workspace for IT End User Services (go.illinois.edu/ITEndUserServices) is a platform for information sharing and networking among IT professionals who directly serve faculty, students, and staff at the University of Illinois at Urbana-Champaign. The goal is a more unified customer service approach across IT support units that prioritizes customer need above organizational boundaries. In this Birds of a Feather session, we'll share our existing communication strategies and welcome ideas from all IT Pros and service owners about, e.g. what information would be helpful to have more promptly during outages/upgrades of cross-campus services (Moodle, Exchange, Duo), feedback methods for service owners and consumers of those services, and how to incorporate the MS Team into existing communications processes to minimize duplication of effort.
    Type: Birds of a Feather
    2018 Fall

    We Can Help! RIMS -- Who We Are and Why We're Here!

    Joanne Kaczmarek, RIMS; Richard Gegg, RIMS; Julie Wagner, RIMS; William Herrera, RIMS; Margaret Norman, RIMS
    This poster session will provide information on Who/Why/What ways RIMS can help you manage, store, and dispose of data, as well as the assistance the Records and Information Management Services (RIMS) team provides. Will have information on how to ensure compliance when working with records, storing physical files and digital information, as well as electronic media destruction.
    Type: Poster
    2018 Fall

    Women in Technology

    Candice Solomon-Strutz, AITS; Laura Hayden, Engineering; Cordelia Geiken, Technology Services; Debbie Fligor, Technology Services
    Open Discussion about Women in Technology Group (WIT) which provides a forum for discussion of issues facing women in IT in general and on campus, networking and coaching, and coordination of outreach efforts to girls considering IT as a career.
    PDF link
    Type: Birds of a Feather
    2018 Fall

    Teaching, Learning and Productivity with iPad

    Paul Roberts, Technology Services; Matthew Childress, Mathematics; Drew Coobs, Technology Services; Keith Mountin, Apple
    Please join us for a hands-on experience as we explore creative ways to integrate technology into the teaching and learning process. Learn how iPad can be used to create fun and engaging learning experiences and increase productivity. We'll demonstrate easy to learn examples including online and mobile apps to make content more interesting and fun. We'll even show you simple ways to repurpose your existing course content, make it digital and more engaging, show you great paperless workflows and more. We will bring several iPad with us so you can participate in the experience firsthand.
    Type: Workshop
    2018 Fall

    Python: From Zero to Hero

    Maxim Belkin, National Center for Supercomputing Applications
    Python is a flexible cross-platform programming language that has been successfully adopted by IT and research communities as the 'glue' that can hold together projects of various complexities. In this workshop, Maxim Belkin of NCSA will provide a gentle introduction to Python to those who have experience with programming in other languages and would like to embrace the power of Python for their projects. No experience with Python is expected. However, familiarity with basic programming terminology and principles (variables, 0- and 1-based indexing, functions, for/while loops, conditional statements, DRY, REPL, etc) is required.
    Type: Workshop
    2018 Fall

    Transform Your Authorization Policies

    Erik Coleman, Technology Services; Ester Cha, Technology Services
    Authorization Manager (AuthMan) is finally here! Powered by Grouper, we will review basic group management techniques, walk through establishing authorization policies, and also cover how these policies can be consumed and enforced by your service or application. Bring your laptop, and your current service authorization decisions and we can guide you on how to leverage the new authorization framework.
    Type: Workshop
    2018 Fall

    Rescue Bots - Undoing Mistakes Using Git

    Edward Delaporte, Information Technology; Steve Barker, Information Technology
    A hands on workshop covering various scenarios using Git version control.
    PDF link
    Type: Workshop
    2018 Fall

    Introduction to R with Data Carpentry

    Jenny Drnevich, Bioinformatics Center
    This is an introduction to R designed for participants with no programming experience. These lessons can be taught in about 4 hours. They start with some basic information about R syntax, the RStudio interface, and move through how to import CSV files, the structure of data frames, how to deal with factors, how to add/remove rows and columns, how to calculate summary statistics from a data frame, and a brief introduction to plotting. The last lesson demonstrates how to work with databases directly from R. (Please bring a laptop to this workshop.)
    Type: Workshop
    2018 Fall

    Globus: Intermediate Topics Deep Dive

    Tim Boerner, Technology Services & NCSA; Greg Nawrocki, University of Chicago - Globus
    After gaining a high-level understanding of what Globus is and what it looks like in action during the first day of the conference, this series of tutorials will take a deeper look at using Globus to support research. We will provide a detailed walkthrough of installing and configuring a Globus endpoint. We will also review deployment configurations such as multi-server data transfer nodes, using the management console with pause/resume rules, and integrating campus identity systems for streamlined user authentication. You will get to experiment with server endpoint installation using a virtual machine. We will review common use cases and demonstrate how the Globus command line interface (CLI) and API may be used to automate repetitive data management tasks. We will learn how Globus may be used in conjunction with the Jupyter platform to open up new avenues in interactive data science.
    Type: Workshop
    2018 Fall

    How to Use Veeam Replication and Failover Plans to Lower Downtime

    Steve Krause, UI Foundation
    Many departments on campus use Veeam for backing up their VMs. In this presentation and demo, we will briefly go over the design concepts and how to configure Veeam to replicate your VMs to lower shorten your recovery times for critical systems to minutes (rather than hours). It will include a live demo of a failover and failback scenario.
    Type: Workshop
    2018 Fall

    Use Cases in Deploying AWS Cloud Services

    Akin Johnson, University of Illinois at Chicago | College of Medicine Office of the Dean
    AWS has a ton of products available for deployment in the cloud. Due to the overwhelming nature of these services and names, it is often difficult to know how to navigate the array of choices. The presentation takes an existing on premise case and deploys a comparable cloud based solution. All cases will take into consideration the following areas listed below but will always start with identifying what is needed security wise and setting up your account (IAM role) and how to use the command line to query your environment. Design; Deployment; Security best practices; Storage & Database; Network & Content Delivery; Security, Identity & Compliance; Analytics; Server Less Computing; Management Tools.
    Type: Birds of a Feather
    2018 Fall

    FormBuilder: Tips, Tricks, and Technical Features

    Tanya Wood, AITS
    Using FormBuilder for workflows or an event registration? This session will highlight the functions of FormBuilder, including some tips for easier form development. Then we'll talk more about some of the technical capabilities within the tool, including web hooks to feed data, advanced routing, and the use of regular expressions in forms.
    Type: Poster
    2018 Fall

    ATLAS Internship Program: Higher Ed Meets Vo-Tech

    Michelle Rome, ATLAS; Julia Hartman, ATLAS; Hannah Jones, ATLAS
    While technology and the Humanities are not always seen as something that go hand in hand, companies like Google and Microsoft have stated that in high-tech environments soft skills have more importance than a computer science degree. The future leaders of tech are Humanities majors with great communication skills, public speaking prowess, and fantastic team-building abilities. In the College of LAS, ATLAS is integrating technology into the Humanities. We give College of LAS majors hands-on experience with technology in real world workplace environments through our rapidly-growing internship program. Come and find out how interns from history, anthropology, and creative writing could be the next Sergey Brin or Bill Gates.
    Type: Birds of a Feather
    2018 Fall

    Business Process Improvement Shared Service

    Amy Glenn, Business Process Improvement Shared Service; Kristi Moore, Business Process Improvement Shared Service
    Looking to improve your unit's customer service, save staff time or cut costs? The Business Process Improvement Shared Service can lead your improvement project by facilitating discussions, analyze performance, brainstorm and prioritize solutions. Learn about different types of projects that have been completed and how the BPI Shared Service can help you.
    Type: Poster
    2018 Fall

    Web Hosting, Comparing Current Solutions Available on Campus

    Cordelia Geiken, Tech Services
    Several web hosting options are available to campus, with different levels of complexity and configurability. This poster can help you decide which best suits your needs.
    Type: Poster
    2018 Fall

    KnowledgeBase

    Rita Bates, AITS
    Information regarding the KB and how to start utilizing it.
    Type: Poster
    2018 Fall

    Introduction to Illinois Data Science Initiative and Updates on Activity

    Dimuthu Tilakaratne; Nick Vance; Robert Brunner
    The goal of the Illinois Data Science Initiative is to articulate an implementable plan for integrating and elevating Data Science on our campus. This plan will position us to scale up into a cross-cutting, full-fledged Data Science program serving the Illinois community and its educational, governmental, and industrial partners. We will introduce you to the initiative and give you update on activities.
    Type: Presentation
    2018 Fall

    Endpoint Services Birds of a Feather

    Scott Balsamello, Technology Services; Gary Bernstein, Technology Services; Drew Coobs, Technology Services; Paul Roberts, Technology Services; Beth Shirk, Technology Services; Evan Taylor, Technology Services
    Open Discussion about Endpoint Services tools including SCCM, AirWatch / Workspace ONE, Munki, MunkiReport, WSUS, Dell Data Protect, and Malwarebytes.
    Type: Birds of a Feather
    2018 Fall

    18 Tips to Prevent Ransomware Attacks from Ruining Your Day in 2018

    Steve Krause, UI Foundation; Joe Marton, Veeam Software
    Ransomware is on everyone's minds. This informative session will teach you some great ways to insure your production data is protected from ransomware and how to make sure your backup data is as well. We will cover the latest design strategies and user training topics.
    Type: Presentation
    2018 Fall

    Terraform Provisioning on AWS

    Joanna Delaporte, Global Technical Operations at Wolfram Research, Inc
    With simple configuration files, Terraform can build, change, and version infrastructure. Topics demonstrated will include installing Terraform, provisioning, configuring, and deprovisioning resources using AWS. Multi-contributor version control will be discussed. If time allows, connections to cobbler for pxeboot provisioning and Ansible for configuration management will also be explored.
    Type: Presentation
    2018 Fall

    Misadventures in Group Management

    Michael Painter, IT Partners @ Education
    Our IT shop manages our college's Active Directory objects. We leverage the AD for a variety of permissions and emailing needs, so it is important to keep our lists up-to-date. Many groups are ad-hoc, but, increasingly, we are using our college personnel directory to indirectly manage our AD memberships. I'll overview some of the tools we're using and the duct-tape and bubble gum that's holding it together.
    Type: Presentation
    2018 Fall

    Apple Education Fall Update

    Paul Roberts, Technology Services; Matt Childress, Mathematics; Drew Coobs, Technology Services; Keith Mountin, Apple
    Keith Mountin from Apple will present on all the new Apple announcement from this fall and look at some of the new features from macOS Mojave and iOS 12.
    Type: Presentation
    2018 Fall

    The Face(s) of Research and Data Services at the Library

    Ashley Hetrick, Research Data Service
    This presentation creates the opportunity to meet and engage with the many faces of data services at the Illinois Library. Panelist will introduce themselves, provide information about what they do generally, and explain how they are supporting, contributing to, and transforming research and data services in particular at Illinois. Along the way, attendees will be provided with a very broad sense of the many ways research and data can be interpreted and applied, as well as of the breadth and depth of resources available to the campus. This is a prime opportunity for colleagues to form collaborations that can span quads, disciplines, and even institutions.
    Type: Presentation
    2018 Fall

    FormBuilder: Tips, Tricks, and Technical Features

    Tanya Wood, AITS
    Using FormBuilder for workflows or an event registration? This session will highlight the functions of FormBuilder, including some tips for easier form development. Then we'll talk more about some of the technical capabilities within the tool, including web hooks to feed data, advanced routing, and the use of regular expressions in forms.
    Type: Presentation
    2018 Fall

    Network Technology Transformations

    Chuck Hayes, Technology Services; Chris Skaar, Technology Services; David Zych, Technology Services; Brad McDuffie, Technology Services
    The campus network is constantly undergoing transformation as both technology and customer needs change. At this session you will hear the latest updates on what has already transformed as well as planned upcoming changes. The topics covered will include WiFi, the upgrade of the ICCN optical network, the campus wired network, IPAM, and the campus VPN service.
    Type: Presentation
    2018 Fall

    NSF, XSEDE, Campus Champions and Extreme Scale Research Computing

    Dean Karres, Beckman; Jay Alameda, NCSA
    An introduction to the XSEDE Campus Champions program and its desire to assist researchers in accessing the Extreme Scale Compute resources, shared datasets and other facilities scattered around the US.
    PDF link
    Type: Presentation
    2018 Fall

    Creating Conscientious Email Senders with Email Authentication and Fraud Defense

    Eric Frahm, Technology Services
    Modern trends in email defense are forcing major providers, including Google, Microsoft, AOL, and all federal agencies to implement and enforce email authentications measures such as SPF, DKIM, and DMARC. The University of Illinois at Urbana-Champaign has begun the process of moving to a DMARC reject policy, and this will impact how our campus users will need to approach business email needs. This session will be an opportunity for Q & A about our email fraud defense efforts, the solutions we are putting into place to make this possible, and the cultural changes that will need to happen among the non-technical users on campus. This is also the opportunity to provide feedback on what further communications and assistance can help with these efforts across campus.
    Type: Birds of a Feather
    2018 Fall

    Building Success: Transform Your Organization with a Checklist

    Abby Razer, Southern Illinois University Carbondale Information Technology
    Do you struggle with teaching others a new or changing process? What would it mean if your organization could be: *Accountable *Building clarity *Building consistency *Building success *Easily updated *Reducing errors *Repeatable *Saving Time *Shareable Check the boxes to transform your organization...give your brain a break that's ok! Come learn in a fun interactive session how checklists are transforming training with a real-life examples. This session will help you build the skills you need to create your own effective checklists in any area.
    Type: Presentation
    2018 Fall

    Shib in a Box: Containerizing the Shibboleth Service Provider

    David Riddle, Technology Services; Keith Wessel, Technology Services; Andy Gherna, Technology Services; Jeff Dimpsey, Technology Services
    Technology Services is currently developing an authentication microservice that enables service administrators to protect microservices with Shibboleth without having to employ unnecessary components, such as Apache and shibd, allowing for lightweight, single-process containers. Protecting containerized applications with Shibboleth can be challenging, so this talk will explore the possible solutions, their limitations, and why we are developing this solution for the University's online course catalog.
    Type: Presentation
    2018 Fall

    Leveraging DocuSign to Improve Workflows

    Julie Wagner, Records and Information Management Services; Brent West, Records and Information Management Services
    Learn about the basics of DocuSign, an e-signature platform that can be used to create forms and simply routing documents to multiple signers. Many departments across the university system are now successfully implementing DocuSign to improve their routing of contracts, signed documents, and other records.
    Type: Presentation
    2018 Fall

    What the Students Need: In Their Own Words

    James Quisenberry, Auxiliary Shared Technology Services; Dan Steward, Sociology
    Student panel providing feedback to the IT community based on the student experience.
    Type: Presentation
    2018 Fall

    CMDB- What Do You Want to Know?

    Jennifer Trevillian, AITS
    AITS has been using configuration management in conjunction with change management for 8 years. Come ask about anything related to our CMDB and the EDW data.
    Type: Presentation
    2018 Fall

    Globus: Beyond File Transfer

    Tim Boerner, Technology Services & NCSA; Greg Nawrocki, University of Chicago - Globus
    We will demonstrate Globus capabilities from the perspective of a researcher, systems administrator, and application developer. This is a high-level introduction to all aspects of the Globus service, including the web application, command line interface, and platorm-as-a-service. You will learn how to share and publish data, and how to set up personal endpoints.
    Type: Presentation
    2018 Fall

    Secure Amazon API/CLI Access Using Shibboleth and Duo

    David Riddle, Technology Services; Keith Wessel, Technology Services
    Storing Amazon access keys on developer and administrator workstations presents security challenges because these keys are long lived, unencrypted, and relatively difficult to rotate and manage. Technology Services has developed awscli-login, a user-friendly open source plugin for the AWS Command Line Interface, to help address this issue. It allows users to securely generate and automatically rotate short-lived Amazon access keys using their personal Shibboleth and Duo credentials. These short-lived credentials can be used to access the Amazon API and command line tools such as Terraform without having to store any long-lived credentials. We will discuss the overall architecture, the plugin's user-friendly feature set, and provide a live demo.
    Type: Presentation
    2018 Fall

    Project Management + SharePoint = Success!

    Philip Nyman, Tech Services/Software Services; Larry Gibson, AITS; Renee Beere, AITS; Ryan Ladd, Tech Services; Todd Nelson, Tech Services
    Join staff of the Tech Services and AITS Project Management Offices on a tour of the SharePoint sites they use to manage their enterprise IT projects. Tips, techniques, and lessons learned will help you use SharePoint to manage your project initiatives.
    Type: Presentation
    2018 Fall

    Globus: An Overview

    Tim Boerner, Technology Services & NCSA; Greg Nawrocki, University of Chicago - Globus
    Researchers at hundreds of universities, national labs, government facilities, and other research institutions use Globus routinely as they work with and transfer large amounts of research data between resources. Come get an introduction to what Globus is, how it works, and some of the key features that it provides to you and the researchers you support. More importantly, find out how it can make your job supporting research data easier.
    Type: Presentation
    2018 Fall

    Year of Email

    Josh Mickle, Technology Services; Larry Dunham, Technology Services; Taylor Judd, Technology Services
    Email is one of the most-used tools at the university, a tool that was invented at a time when security was not a primary consideration for work processes. For that reason, today it is one of the most-used attack vectors to gain illicit access to information. Email can be used to deliver malware, to trick people into providing their password to an attacker, to send messages pretending to be from a trusted source, and even normal business communications can be intercepted. The University has declared 2018 to be the Year of Email, with various service managers operating on multiple fronts to reduce the risk that email presents to the university. Come see what steps the university is taking to better protect email.
    Type: Poster
    2018 Spring

    Andreas Cangellaris, Vice Chancellor for Academic Affairs and Provost

    Type: Keynote
    2018 Spring

    20 Year Reminiscence Room (4G)

    Type: Birds of a Feather
    2018 Spring

    Getting Started Creating Content for PrairieLearn LMS

    Dave Mussulman, Engineering IT; Matt West, Mechanical Engineering; Craig Zilles, Computer Science
    This workshop follows our presentation about PrairieLearn: an online problem-driven learning system for creating homeworks and tests. It allows questions to be written using arbitrary HTML, JavaScript, and Python, thus enabling very powerful questions that can randomize and auto-grade themselves, and can access client- and server-side libraries to handle tasks such as graphical drawing, symbolic algebra, and student code compilation and execution. Participants should bring a laptop running Docker (https://www.docker.com/community-edition), a git client (https://desktop.github.com/), and a code-editor like Atom (https://atom.io/). We will get you bootstrapped using those tools to create course content for PrairieLearn. We'll walk through examples of basic questions with randomization and auto-grading and more complicated scenarios like client-side JavaScript and containerized grading environments.
    Type: Workshop
    2018 Spring

    Advanced Git

    Maxim Belkin, National Center for Supercomputing Applications; Dena Strong, Technology Services
    For those who are already familiar with the basics of Git and would like to explore more advanced uses and real world collaboration methods, Maxim Belkin of NCSA goes beyond the basics in order to explore the power of collaborative version control. Branching, rebasing, checkout, and other Git tools help you find the version you want of the section of code you want, isolate development code from test and production code, and reintegrate when a feature is ready for prime time. You'll need to be comfortable with the command line and with Git basics in order to benefit from this class. If you already have Git on a laptop, you can bring it with you, or you can borrow one of the Linux computers available in the computer lab where the workshop will be held.
    Type: Workshop
    2018 Spring

    Creating Personal Learning Plans for Tech Skills

    Elizabeth Wickes, School of Information Sciences
    Overwhelmed by trying to sift through long wish lists of skills and tools you need to learn or the number of unread technical manuals on your desk? As technology grows and our jobs evolve, so must our professional development. Prioritizing and organizing these items is the only way to survive. This workshop will guide participants through a completely hands on activity to categorize items by priority and time, work through dependencies, and unpack broad goals. Completed learning plans are meant to be living documents that are revisited and updated. Participants in any technology role are welcome, as are management and coordination staff who use regularly use advanced technical skills.
    Type: Workshop
    2018 Spring

    AWS Certified Solutions Architect -- Associate Review Session

    Chris Kuehn, Technology Services; Brent Tuggle, Technology Services; Phil Winans, Technology Services
    Preparing for the AWS Certified Solutions Architect -- Associate exam? We'll run through the exam topics, discuss the most important aspects of each, and answer questions. This session is targeted toward individuals who have already studied and are planning to certify.
    PDF link
    Type: Workshop
    2018 Spring

    How to use CPanel and PIE to Build Your Website

    Sarah Holmes, University of Illinois; Ed Delaporte
    We will cover how to build your website using CPanel or Pie. Session Information: Hour 1: Build Your Website Using CPanel and PIE Hour 2: How to Design Your Website and Create Website Content Geared Towards Your Target Market Hour 3: Keep Hackers Out! Securing Your Website and Q&A
    PDF link
    Type: Workshop
    2018 Spring

    1UP Your Service with the KB: Hard Mode

    John Cowsert, AITS; Michael Curtin, Technology Services; Allison Payne, ACES
    Engage Hard Mode: tackle advanced levels and hidden secrets. In this advanced session, we'll level you up to an advanced level of the University KnowledgeBase (KB) by learning advanced levels for document development. Learn how to get the top score out of this application and its powers so you too can raise your game in the KnowledgeBase. In this 2 hour hands-on session, attendees will learn advanced tools of the KnowledgeBase. Attendees must have basic working knowledge of the KB in advance. We will have a demonstration site set up so that users will learn how to use Java Scripting, advanced sharing, the include document, document security, version control, user management and HTML to get the most out of the KB.
    Type: Workshop
    2018 Spring

    Introduction to Git

    Maxim Belkin, National Center for Supercomputing Applications; Dena Strong, Technology Services
    For those who've wondered about Git and GitHub, but haven't had the opportunity to work with it, campus Software Carpentry instructors will provide guided hands-on experience. You'll learn how Git-style version control works, how to get started, the differences between adds and commits, the differences between pushes and pulls, what a pull request is good for, and basic conflict resolution. This introductory workshop is for people who are either new to Git or unclear about the way the different commands work. The next workshop, Advanced Git, will delve into topics like checkouts, rebasing, branch management, and the ways developers use Git for collaboration in the real world. Basic familiarity with the command line will be helpful. You can either bring your own laptop (including Windows or Mac machines) or use one of the Linux machines available in the computer lab where we plan to hold this workshop.
    Type: Workshop
    2018 Spring

    1UP Your Service with the KB: Easy Mode

    John Cowsert, AITS; Wesley Pate, AITS; Allison Payne, ACES
    Take an easy mode lesson in the University KnowledgeBase (KB) by learning the basics of document creation and sharing as well as some bonus levels. This 2 hour hands on session will level you up in the KB. Tour the application powers so you too can take your information to new heights. Attendees will learn the basics of the University KnowledgeBase. We will have a demonstration site set up so that attendees will be able to create, share, and view their documents in a real-time learning experience. Topics include: creating and sharing documents, dashboard elements, document lifecycle, and image management.
    Type: Workshop
    2018 Spring

    Communicate with Impact - Elevate Yourself as a Leader

    Olinda Hubbs, Office of Information Technology
    Although bright, brilliant, and even articulate, many IT professionals (including executives) struggle with communication - a skill that when lacking can diminish success and stifle a career. Understanding that communications skills are critical to you as a technology professional, and taking action to improve your skills will add to your success within any organization and throughout your career. Better yet - what if could communicate with impact? Would you be better equipped to: * Manage difficult personalities or situations? * Build strong relationships with colleagues? * Build consensus among stakeholders? * Gain support for initiatives? * Strengthen your teams? * Justify budget increases? * Sell your ideas? * Elevate yourself as a leader? There are nuances to communication that give messages real impact. This session provides techniques to communicate in person and to create email, presentations, and other written documents that have impact, encourage action, and create results. Bring a document that needs 'adjustment.'
    Type: Workshop
    2018 Spring

    From Ordering to Desktop Deployment, How to Mac @ UIUC

    Paul Roberts, Technology Services; Matthew Childress, Math; Keith Mountin, Apple, Inc.
    Using Apple DEP and Airwatch you can deploy macOS and iOS devices to your customers with ease. We will go thought how to request your device be enrolled in DEP and Airwatch. -How to apply profiles and settings. -Security policies -Lost mode -Activation Lock (remove) -Remote Wipe Installing Apple Apps Bring your question burning Airwatch questions. To have the full benefit of the workshop Please bring a DEP Mac and be provision in the Airwatch.
    Type: Workshop
    2018 Spring

    Introduction to Bash and the Unix Shell

    Samniqueka Halsey, School of Integrative Biology; Maxim Belkin, National Center for Supercomputing Applications
    If you're new to the command line or spend most of your time on Windows machines, our campus Software Carpentry instructors will teach you about the Unix shell (specifically Bash). Topics covered will include navigating files and directories, searching with grep and find, using pipes and filters to combine commands, using loops to perform the same actions on many files, and using shell scripts to store your commands. For a general outline of the workshop, see http://swcarpentry.github.io/shell-novice/ . You can bring your own laptop if you wish (even Windows -- you may want to install Git Bash if you're interested in the Git workshops as well). We plan to offer this lesson in a computer lab if you'd like to use a Linux system. If you're interested in the Git lessons but haven't had much command line experience, we recommend taking this workshop before the Introduction to Git workshop.
    Type: Workshop
    2018 Spring

    Campus cPanel Service for Web Professionals, IT Support Staff, and Admins

    Julieanne Chapman, Technology Services; Stephen Butler, Technology Services; Dena Strong, Technology Services
    The Campus cPanel Web Hosting Service is a new offering providing flexible web hosting to students, faculty, staff, and departments. You can install WordPress, Drupal, and an array of development options with a single click, and Softaculous-managed sites will be automatically updated. Campus IT Pros may choose to use cPanel themselves, may support unit customers with cPanel sites, or may wish to coordinate sites for their unit as resellers. The first half of this workshop will focus on the features of cPanel, including how to create an account and launch a website in cPanel. The second half will focus on reseller functionality. IT Pros who support customers in the creation and management of websites can learn about the available features and decide whether becoming a reseller is right for their units. Hands on labs will be included for customer, support, and reseller tasks and features.
    Type: Workshop
    2018 Spring

    20 Years of CCSP / IT Pro Forum Retrospective Poster

    Dena Strong, Technology Services
    A blast from the past! Take a look back at the past 20 years of CCSP, UnCCSP, and IT Pro Forum conferences.
    Type: Poster
    2018 Spring

    Expansion Packs

    Gegg Richard, Records and Information Management Services; Julie Wagner, Records and Information Management Services
    This poster sessionr will provide information on ways to manage, store, and dispose of data, as well as the assistance the Records and Information Management Services (RIMS) team provides. Will have information on how to ensure compliance when working with records, storing physical files and digital information, as well as electronic media destruction. The focus is limited to NON-RESEARCH information.
    Type: Poster
    2018 Spring

    Digital Signage Services: Moving to Multiplayer Mode

    Thomas Kunka, Technology Services
    Content sharing is turning the digital signage game from a single player game into a multi-player collaborative one. With that come opportunities - and challenges. Stop by our digital poster session and check out what is new with Digital Signage Services.
    Type: Poster
    2018 Spring

    Campus Status Dashboard: An Experiment in New Models

    Eric Frahm, Technology Services; Andrew Nichols, Technology Services
    We will present details of an ongoing test of possible 'dashboard' sites for IT services status. What the new model has to offer, and provide a channel for input on interest, concerns, or suggestions.
    Type: Poster
    2018 Spring

    KnowledgeBase

    Rita Bates, AITS; John Cowsert, AITS; Mark Pollard, AITS
    Poster Session only
    Type: Poster
    2018 Spring

    Azure Services at the University of Illinois

    Kevin Bird, Technology Services
    Learn about the status and availability of Azure Services at the University.
    Type: Poster
    2018 Spring

    +10 Speechcraft: Campus IT Bulk Purchasing (5G)

    Melvin Fenner, McKinley Health, Aux Shared Svcs; Andres Irigoyen-Au, Engineering IT; Allison Payne, Admin IT, College of ACES; Dan Wood, LAS Admin, Appl Tech Learning A & S
    Sure, we can all use base influence points to save a little money when bargaining with the local merchant for desktops and laptops for our kingdoms, but what if we joined forces and used our combined powers of Speechcraft for better prices across the land? That's just what the Campus IT Bulk Purchasing group has done. Please join us around the campfire for a tale of struggle, of persistence, of triumph! Bring your own ideas for how to approach the next campaign! - This open forum will cover the ongoing campus IT bulk purchasing initiative, including where we started, where we're going, and resources for everyone to get a little more out of their IT equipment budgets. The leads from the campus initiative will be present to share info, answer questions, and most importantly, gather feedback to make the next round even better. Join us!
    Type: Birds of a Feather
    2018 Spring

    Insanity from the Real World (5D)

    Chris Kuehn, Technology Services
    We've talked a lot about the next steps for IT, but what comes after that? Some companies out in private industry have succeeded with IT practices that sound implausible from a campus perspective. Learn about chaos engineering, immutable systems, the future of network security, and how to automate destruction on a massive scale.
    Type: Presentation
    2018 Spring

    Communicate with Impact - Elevate Yourself as a Leader (5B)

    Olinda Hubbs, Office of Information Technology
    Although bright, brilliant, and even articulate, many IT professionals struggle with communication - a skill that when lacking can diminish success and stifle a career. Improving your communication skills is a step toward success in the organization and will serve you well throughout your career. What would it mean to your success if you could communicate with impact? Would you be better equipped to: * Build strong relationships with colleagues? * Build consensus among stakeholders? * Gain support for initiatives? * Strengthen your teams? * Justify budget increases? * Sell your ideas? * Elevate yourself as a leader? There are nuances to communication that go beyond the basics - nuances that give your message impact. This session will help you understand what it means to communicate with impact and give you actionable tips to improve your communications skills. It is also a primer for the IT Pro Forum Day 2 Workshop: Communicate with Impact.
    Type: Presentation
    2018 Spring

    Technology Services Endpoint Services Roadmap (5A)

    Drew Coobs, Technology Services; Evan Taylor, Technology Services; Paul Roberts, Technology Services; Keith Sumlar, Auxiliary IT Shared Services
    The Technology Services Endpoint Services team has been hard at work for the past few months developing new and exciting things! Come see how Endpoint Services can help you support your unit, see what new features are available to existing services as well as what new services are on the horizon.
    Type: Presentation
    2018 Spring

    Building a More Perfect Web Application (5E)

    Alina Banerjee, NCSA
    Ever worked on a web application and thought that it really could be improved? Adding a few fixes or tests to existing code helped in the short-term but could a redesign have been far more effective? And if you had wanted to do so, how could you have gone about it? This session will present an example of how an existing web application, using the Ruby on Rails framework, was redesigned. This was done for user interface as well as the application feature set. Building an extensive set of tests at various levels i.e. the interface, the application, and the database helped ensure that existing and new features worked seamlessly. The use of a light-weight deployment system made the entire process of deploying code easy and less error-prone.
    Type: Presentation
    2018 Spring

    Email Fraud Defense: SPF/DKIM/DMARC and Changes That Will Impact Us All! (5C)

    Eric Frahm, Technology Services; Terry McClaren, Technology Services; Martin Bargon, Technology Services
    The Campus Email Relays team and Security are beginning the process of strengthening the campus domains' SPF records, signing email with domain keys, and working toward a DMARC reject policy. These changes will impact us all and require a more conscientious use of email than in ages past.
    Type: Presentation
    2018 Spring

    DNS Deep Dive (4A)

    David Zych, Technology Services
    Learn about this summer's IP Address Management (IPAM) service upgrade, including new DNS Traffic Control features for Global Server Load Balancing. Along the way we'll review some lesser-known details of how DNS works.
    PDF link
    Type: Presentation
    2018 Spring

    Secure, Scalable Computer-Based Exams as a Service Using PrairieLearn LMS (4E)

    Dave Mussulman, Engineering IT; Matt West, Mechanical Engineering; Craig Zilles, Computer Science
    Hear about the College of Engineering's specialized computer-based testing facility (CBTF) and online problem-driven learning system (PrairieLearn) which enable efficient and effective computer-based testing at scale. From pilot to successful program, we will share our practices, lessons learned, research outcomes, technology evolution, and future plans.
    Type: Presentation
    2018 Spring

    Research IT Portal - A Campus-Wide Collaboration to Serve Our Researchers (4B)

    Amy Hovious, Research IT, Tech Services
    Come check out the Research IT Portal and give us feedback! The mission of the Research IT Portal is to be a one-stop solution for researchers and those who support them to find technology tools, training, and support from all across campus. The portal has been developed in direct response to the need identified across campus during Year of CI. The Research IT Portal is a truly collaborative effort with the contributions, help and guidance of MANY campus groups. And we want that to continue and grow. The Research IT Portal is now up and running. This is version 1 - a foundation. Come take a look at the Portal, how we developed it, and how we are planning for the next version already. Version 2 and beyond will continue to be community driven. Help us to determine what would be useful for future versions.
    Type: Presentation
    2018 Spring

    State of Macintosh @ UIUC (4D)

    Matt Childress, Mathematics; Paul Roberts, Technology Services; Drew Coobs, Tech Services; Keith Mountin, Apple, Inc.
    Come, ask questions, bring problems we'll solve them. On the panel will be a combined 40 years of supporting macintoshes on campus at UIUC, as well as our Apple Engineer. We'll go over some hot topics on campus and what tools and tricks & best practices for keeping your Mac customers happy.
    Type: Birds of a Feather
    2018 Spring

    Managing Consistent Cross-Website Design with Maximum Flexibility at a Large Scale (4C)

    Nate Baxley, College of LAS/ATLAS
    ATLAS is in the middle of a move to CMS driven unit websites. Learn how we are using Drupal with a consistent design and navigation structure to improve LAS websites. With departments covering a wide range of subject matter, faculty and student counts, and available resources, we maintain flexibility within our framework to bring added functionality while helping a small team keep up with the demands of a large college. Our framework brings consistency to design and toolsets without limiting the flexibility needed to allow for unit needs and limitations. We will cover the process we used in developing the design, our collaboration with communicators in the college, the modular content based approach to site structure, and some of the technologies we are using to manage the large number of units in LAS including Drupal, GIT, Ansible, Basecamp, Google Docs and Docker.
    Type: Presentation
    2018 Spring

    Campus Monitoring Service: What Do We Need to Know? (3F)

    Eric Frahm, Technology Services; Rob Murdock, Technology Services
    An opportunity for campus IT teams already doing monitoring, planning to do monitoring, or needing a plan to do monitoring to come and discuss their needs and what the service can offer.
    Type: Birds of a Feather
    2018 Spring

    Engage Your Online Audience (3E)

    Sarah Holmes, University of Illinois
    Social Media and other online platforms are used to increase awareness, create customers and influence behaviors. How do we increase engagement from people we have never met? This workshop explains techniques to increase engagement from the public on social media and other online platforms (including online communities, e-mail lists, websites, and published articles).
    Type: Birds of a Feather
    2018 Spring

    Research Success in the Cloud (3A)

    Tony Rimovsky, Technology Services
    Some of the most innovative use and adoption of cloud technologies at Illinois are happening in the research community! Medical imaging, nuclear engineering, genomics and artificial intelligence are all areas capitalizing on the cloud. This presentation will provide a broad overview of the research strategy and deployment of Amazon Web Services on campus and will highlight a few individual research projects from various disciplines where the use of AWS has played and important role.
    Type: Presentation
    2018 Spring

    Controlling Your SharePoint Sites (3D)

    Larry Gibson, AITS; Phil Nyman, Technology Services
    ControlPoint provides a robust set of solutions for automating and simplifying common administrative tasks leaving administrators with time to focus on higher value activities.
    Type: Presentation
    2018 Spring

    Group Communication: Never Split the Party! (3B)

    Debbie Fligor, Technology Services; Bobbi Hardy, Technology Services; Isaac Galvan, Technology Services
    With the increase in remote workers the need to keep everyone on your team in the loop when they aren't just down the hall has become critical. Picking the tool that will work most effectively for your group is key to keeping your team working smoothly. With Skype for Business, Office 365's MS Teams, and Google Hangouts available from the University and other options like Slack out in the market, how do you pick which will work best? Each program has different strengths and weaknesses. Come and hear people that use them and support them talk about what they do best. Bring your questions and information to share.
    PDF link
    Type: Presentation
    2018 Spring

    Making IAM Work for You (3C)

    Erik Coleman, Technology Services; Keith Wessel, Technology Services
    Come see the latest and greatest improvements in the IAM landscape at Illinois-- tools that will help academic units and researchers improve the experience with authentication and authorization. We will reveal exciting new alternatives to authentication using social IDs, and how you can authenticate using Shibboleth without a browser. We'll also give an updated look at Authorization Manager, the new framework for application authorization.
    Type: Birds of a Feather
    2018 Spring

    What the Students Need: In Their Own Words (2B)

    James Quisenberry, Office of the Vice Chancellor for Student Affairs; Dan Steward, Sociology
    Undergraduate student panel
    Type: Presentation
    2018 Spring

    Everything' You Didn't Know You Needed to Know About Office 365 (2A)

    Bobbi Hardy, Technology Services
    It's here! Start using it! We have Office 365! There are a lot of misconceptions about what that means. I will explain the difference, using the Microsoft terms - there may be a pop-quiz at the end! I will cover some of the most useful and exciting services already available to you and your customers. It's coming! Let me explain! We are migrating your mailbox soon, if we haven't already. I'll share some of the other efforts we are working on to improve your email and Microsoft Office experience. You need to know this! Please pay attention! I will cover some of the major changes headed our way and answer many of the common questions about what's happening with Office 365 and related services.
    PDF link
    Type: Presentation
    2018 Spring

    Masters of Chaos: Config Management Panel (2E)

    Nick Haggin, Technology Services; Leandro Avila-Diaz, NCSA; Joel Franzen, Engineering IT; Stephen Butler, Technology Services
    A panel discussion about configuration management tools in use currently on campus, and possible trends for the future.
    Type: Presentation
    2018 Spring

    It's Not Just a Game (2C)

    Ethan Conner, Engineering IT Shared Services
    An investigation into what Video Games have to offer us in terms of 'real world' skills and various health benefits. This presentation uses popular games as examples to show how some skills can be practiced or even learned for the first time virtually. Also, it examines theories and research concerning what video games can do for a player's mind, body, and soul.
    Type: Presentation
    2018 Spring

    Next Wave: Updates from Research Computing Services (2F)

    Eric Boyer, NCSA; Mark Fredrickson, NCSA; J.D. Maloney, NCSA
    Come get the inside scoop and up your game in supporting researchers who need to access high-speed computing and storage. We'll be giving an update on new offerings, talking about successes from existing ones, and maybe hinting about what new services are on the horizon.
    Type: Presentation
    2018 Spring

    Tame The Chaos Monkeys: Building A Resilient Team Through Tech Leadership (2D)

    Alina Banerjee, NCSA
    Chaos Monkey' is a term used in system/infrastructure engineering to describe events that bring major disruptions to web services. For a team that develops applications, a missed deadline, a high number of defects, or broken production build are indications that more than unanticipated changes are in play, that the how and with what the team works with needs to change. To build a team that actively works to prevent such failures requires good tools, efficient processes and a resilient team culture. This presentation will cover how individuals in a development team can choose tools, address technical debt, help build a healthy culture and in the process, learn what it takes to be a technical leader
    Type: Birds of a Feather
    2018 Spring

    Chatbots Anyone? (1G)

    Shawn Lee, AITS
    Have you deployed a chatbot as part of an IT solution? Have you experimented with Facebook Messenger, Amazon Lex, or other technologies to build a chatbot? Please come and share your experiences, solutions, and ideas with each other and also to those who are just starting to explore the chatbot space, like we are.
    PDF link
    Type: Birds of a Feather
    2018 Spring

    Embedding Tableau Visualizations in Web Pages or Applications (1B)

    Michael Wonderlich, AITS
    Many units are creating Tableau visualizations they wish to include in a web page or application. Based on the requirements, there are two methods which may be used. This presentation will review the various scenarios for embedding Tableau visualizations and provide a guide to selecting the best method. Then we will demonstrate the steps to embed a visualization into a web page.
    Type: Presentation
    2018 Spring

    Taking Training to the Next Level with Captivate (1D)

    Lilly Haas, Technology Services
    Have you ever wondered if there is a more engaging way to share information than through a static powerpoint, KB article, wiki page, etc? There is! Join me to learn about Adobe Captivate, a low cost software available to campus community members that allows you to generate self-paced, interactive, responsive training modules that can help meet a variety of training needs. From training student employees on office policy, to allowing staff to learn specialized software in a simulated environment, Captivate will help you take your training materials to the next level.
    Type: Presentation
    2018 Spring

    A Dongle Free Campus? (1E)

    Matthew Drain, Technology Services; Teesh Shahi, Technology Services
    Wireless collaboration is growing in popularity in the classroom and this summer, Technology Services is implementing the Mersive Solstice across campus, in dozens of General Assignment Classrooms. Come learn more about how the Solstice will be implemented across campus and learn what the IT Pro needs to know to support it. Together we can eliminate the dongle!
    Type: Presentation
    2018 Spring

    How to Herd Cats - Managing Affiliate Identities (1C)

    Ester Cha, Technology Services; Pat Schlehuber, AITS
    Is your unit or department struggling with identity and access management for your affiliate users? Managing accounts and access for non-traditional users can be cumbersome, and requesting UINs and netIDs to access resources requires going through numerous channels. Managing these accounts after a sponsor has left and transferring ownership without an audit trail is an ongoing security concern. Come learn about how University Identity and Access Management teams are streamlining the netID provisioning process for affiliates, and what that means for you.
    Type: Presentation
    2018 Spring

    Azure Services at the University of Illinois (1A)

    Kevin Bird, Technology Services
    Learn about the status and availability of Azure Services at the University.
    Type: Presentation
    2018 Spring

    Composition Originality Tools (aka Plagiarism Detection Systems)

    Adam Rausch, Education Policy, Organization & Leadership
    The purpose of this project is to compare five originality tools that are commonly integrated into Learning Management Systems (LMS) used in academic settings. After students submit an assigned paper through the LMS, the instructor is able to use the tool to check for originality as part of the assessment process. This allows for corrective action, such as asking for more appropriate citation, or punitive action, such as flagging the work for plagiarism, to be taken.
    Type: Poster
    2017 Fall

    Bring Your Data To Splunk

    Nick Vance, Tech Services + 3 Splunk Reps
    A hands on session with representatives from Illinois and Splunk to test Splunk tools on your own data. This is an opportunity to bring a sample of your data or connect to your data source to try out Splunk with data you understand. Splunk reps will be on hand to provide a test environment and help load your data or connect to your data source. We'll also discuss opportunities to begin using Splunk for data analysis in the near future. (4 hours)
    PDF link
    Type: Workshop
    2017 Fall

    Infrastructure as Code Using Terraform

    Jon Roma, Tech Services; David Riddle, Tech Services
    Terraform is an open source tool for defining infrastructure components (like virtual machines, networks, load balancers, and databases) in code. This code can be shared, edited, reviewed, and versioned just like any other software. Furthermore, errors in the infrastructure definition can be quickly detected and resolved through automated testing. By using code to define infrastructure, we can exploit the same tried-and-true techniques and best practices (like version control) used for application code. Because the infrastructure declarations are code, they can be built, reconfigured, and torn down simply, efficiently, and repeatably. This session provides an overview of Terraform architecture and philosophy. The overview will be followed by a comprehensive tour of Terraform's syntax, grammar, and capabilities. (4 hours)
    Type: Workshop
    2017 Fall

    Teaching and Learning App Development with Swift & Xcode

    Keith Mountin, Apple; Matt Childress, Math IT; Dave Pugh, Apple; Paul Roberts, International Programs & Studies
    Learning to develop apps can help your students solve problems, work together in creative ways, and bring their ideas to life. Join us and explore free resources from Apple designed to help you teach iOS app development in your program. Here's what you can expect: Learn why Swift - a powerful programming language - is great for both professional developers and students who are just learning to code. Explore course materials that can give students practical experience with app development concepts, tools, and techniques. Review the companion instructor guide with lesson plans, discussion prompts, and curriculum standards alignments. Get hands-on experience using Mac and Xcode project files included in the learning materials. Discuss how you could use these resources at your institution with other educators in your area. (4 hours)
    Type: Workshop
    2017 Fall

    Deep Roots Begets Bountiful Fruits: Tending Your Knowledgebase Orchard

    John Cowsert, AITS; Allison Payne, ACES; Jonathan Dixon, Tech Services; JC Steenbergen, AITS; Robert Shanahan, Tech Services
    Join us if you have the green thumb of documentation and have either never used the University KnowledgeBase (KB) or are eager to learn how to use the KB. Learn to use the University KnowledgeBase to grow your orchard and expand your use of the KB. In this multi-hour session, we will dig deep into the KB and create documents, set feature, build topics, share documents. Participants will be expected to build live documents in a training environment. (2 hours)
    Type: Workshop
    2017 Fall

    Accessibility Evaluation - How Bad is it?

    Tim Offenstein, Tech Services; Cordelia Geiken, Tech Services
    Many of us are familiar with accessibility, some know a fair amount and some, not so much. You may have a general idea, but do you know how bad the problems are that you find and do you know how to prioritize them? This hands-on workshop will give you an opportunity to assess a site, figure out its problems and then work as a team to rank the severity of the issues and prioritize what needs to be fixed first and what can wait till the next release. (3 hours)
    Type: Workshop
    2017 Fall

    Python Testing and Continuous Integration

    Maxim Belkin, NCSA; Neal Davis, Computer Science
    Based on Dr. Katy Huff's Software Carpentry lesson, a Software Carpentry instructor will guide participants through how to develop appropriate test types for a Python project, how to automate your tests with continuous integration principles, and how to think in test-driven development methods. Participants will need to bring a laptop and should preferably install Python before the session begins. (2 hours)
    Type: Workshop
    2017 Fall

    Advanced Routing Features in FormBuilder

    Tanya Wood, AITS; Mike Kammin, AITS
    In this presentation and companion poster, we will demonstrate how users can use FormBuilder to collect information and/or documents in a form, and then use web services and advanced routing triggers to send that data to the University's document management system, BDM/Xtender.
    Type: Poster
    2017 Fall

    After the Harvest: Managing your (NON-RESEARCH) Data

    Rich Gegg, RIMS-Records and Information Management Services; Brent West, RIMS-Records and Information Management Services
    This session and companion poster will provide information on ways to manage, store, and dispose of data, as well as the assistance the Records and Information Management Services (RIMS) team provides. Topics include: how to determine if your data or email contains a record, orphaned information, storing digital information, and electronic media destruction. The focus is limited to NON-RESEARCH information.
    Type: Poster
    2017 Fall

    What's New in Digital Signage? Plenty!

    Thomas Kunka, Tech Services
    Campus Digital Signage Services have undergone many changes this year. Whether a current customer of the service or one that could be new, visit our poster session and see what has improved and what has remained tried and true. Our service manager will be available to answer questions about anything related to digital signage from the basics, to recent developments in content sharing, to tips on how to design visually striking templates, and everything between.
    Type: Poster
    2017 Fall

    Day in the Life of an Access Request

    Alicia Cross, AITS; Kyle Ellis, AITS; Kelly Elkins, AITS; Sheila Brown, AITS
    Lifecycle of access requests as processed by AITS System Access Management. Tips and tricks of the trade to make the process flow more smoothly and cut down on frustration for the USC and end user.
    Type: Poster
    2017 Fall

    Network Guest Accounts Updated Interface

    Debbie Fligor, Tech Services; Chuck Hayes, Tech Services; Shawn Flaningam, Tech Services
    Technology Services has updated the Guest account system used for WiFi and VPN guests. Stop by our poster session to find out how the new system works, how to get your unit switched over from the old system, and how to avoid making guest accounts at all and still have happy guests.
    Type: Poster
    2017 Fall

    Illinois Data Bank - a Free Data Repository

    Hoa Luong, University Library; Heidi Imker, University Library
    Poster for Illinois Data Bank - a free data repository for researchers at the University of Illinois at Urbana-Champaign
    Type: Poster
    2017 Fall

    Campus Monitoring Services - KNOW What is Working and What is Not!

    Eric Frahm, Tech Services; Rob Murdock, Tech Services; Jason Colwell, Library IT
    New features in the Campus Monitoring Service and a review for anyone else who hasn't tried it out.
    PDF link
    Type: Presentation
    2017 Fall

    Research IT Panel Update from a Technical Perspective

    Tracy Smith, Tech Services; Tim Boerner, NCSA; Nick Vance, Tech Services
    Research IT has engaged with campus on numerous strategic projects, including data analytics, high performance and throughput computing, and outreach. The team seeks to provide a status update, from a technical perspective, while soliciting feedback from the broader campus community.
    PDF link
    Type: Presentation
    2017 Fall

    Microsoft Intelligent Cloud Computing

    Sundar Ramakrishnan, Microsoft; Rehan Mirza, Microsoft
    By leveraging Microsoft Azure analytics services , build an intelligent, custom advanced analytics solution for your business and transform your data into intelligent action.
    Type: Presentation
    2017 Fall

    The Medusa Repository - Turning Data into Stone

    Jason Strutz, University Library
    Over the last several years, the University Library has been developing a large-scale digital repository. The Medusa system consists of the architecture needed for digital preservation, viewing digital content, and the Illinois Data Bank. In the next 18 months, we plan to migrate the infrastructure from a series of virtual servers at Tech Services with storage at NCSA, to Amazon Web Services.
    Type: Presentation
    2017 Fall

    Conflict Management: Can't We All Just Get Along?

    Candice Solomon-Strutz, AITS
    The purpose of this training is to discuss common sources of conflict, the varying levels of tension they create, fears that participants experience when addressing those sources of conflict, and conflict management strategies to help navigate situations of conflict.
    PDF link
    Type: Presentation
    2017 Fall

    Launch of IlliniSecure Program

    Kurt Finley, Tech Services; Taylor Judd, Tech Services
    Illini Secure is the information security program at the University of Illinois at Urbana-Champaign. It was created with two aims in mind: 1. Settle the 'best practices' question by tying information security requirements to an externally recognized framework of security controls 2. Present information security to senior administration as a business risk item, rather than as a security issue The team will discuss how IlliniSecure achieves these goals, policies, standards and risk framework as well as how data classification fits in.
    Type: Presentation
    2017 Fall

    AWS CloudFront: Living on the Edge

    Stephen Butler, Tech Services
    Move your website out of the datacenter and to the edge! Learn about how CloudFront brings your content closer to your clients, reduces load on your servers, and gives you access to exciting security technologies. This presentation covers what CloudFront is, how to configure it for a basic web application, and some of the more advanced features it offers.
    PDF link
    Type: Presentation
    2017 Fall

    Moving IT to a Leadership Role within Your Organization

    Olinda Hubbs, Office of Information Technology, SIU
    As a new technology 'computing' supported the organization. As technology advanced and pushes forward, it is no longer a support entity; it is now the most powerful tool in moving organizations forward in every imaginable aspect of business. And, technology will continue to reveal its power in areas we have not yet imagined. Remarkably, many information technology units remain stuck in a support role, and go untapped as key partners and leaders in the organizational structure. Where is your organization and more importantly, how can you gain traction to move from a support role to a partnership role in your organization?
    Type: Presentation
    2017 Fall

    Preparing for the Worst: Disaster Planning and (Business) Climate Change

    Steve Krause, UI Foundation
    Customer expectations are rapidly changing and having your data and the services used to access it available is increasingly more critical. Long gone are the days where systems only needed to be online during 'normal business' hours. A critical part of keeping things available is planning for how to get things back to (or keeping them) normal when a disaster strikes.
    Type: Presentation
    2017 Fall

    Working Together to Cultivate a Knowledgeable Community

    Chris Burdette, AITS; Wesley Pate, AITS
    With all the changes and way to resolve issues for clients we thought it would be good to gather and have an open discussion about how we train, develop, and assess our new hires, students, staff, and customers using the Knowledge Base as a core anchor in this process. We have some talking points, but we would like to hear what is on your minds, so after a few questions from us we would like to hear what you would like to have an open discussion on.
    Type: Birds of a Feather
    2017 Fall

    Building a More Perfect Web Application - CANCELED

    Alina Banerjee, NCSA
    NOTE: This session has been canceled. Ever worked on a web application and thought that it really could be improved? Adding a few fixes or tests to existing code helped in the short-term but could a redesign have been far more effective? And if you had wanted to do so, how could you have gone about it? This session will present an example of how an existing web application, using the Ruby on Rails framework, was redesigned. This was done for user interface as well as the application feature set. Building an extensive set of tests at various levels i.e. the interface, the application, and the database helped ensure that existing and new features worked seamlessly. The use of a light-weight deployment system made the entire process of deploying code easy and less error-prone.
    Type: Presentation
    2017 Fall

    What Graduate Students Need: In their own Words

    Candice Solomon-Strutz, Administrative Information Technology Services
    A panel session with graduate students talking about the how the technology ecosystem on campus supports or hinders their work
    PDF link
    Type: Presentation
    2017 Fall

    Splunk Overview & Update

    Nick Vance, Tech Services
    Explaining the capabilities and availability of Splunk for use on campus. We'll look at examples of practical applications of Splunk to campus data sources. Discuss the tools available for data analysis for Splunk and how to start using Splunk. This session will lead into a Day 2 'Bring your Data' workshop with representatives from Splunk providing hands on assistance.
    PDF link
    Type: Presentation
    2017 Fall

    World of Automation

    Maiko Lehman, Tech Services; John Gordon, Tech Services; Neeru Batura, Tech Services; Chandrakala Maturi, Tech Services
    As our organization is moving towards continuous integration and delivery it is imperative to automate our testing which includes unit, integration and regression testing. In one of our projects at Tech Services the approach we have taken is Behavioral Driven Development (BDD). We use tools like Behave, Selenium and Python in our BDD (Behavioral Driven Development) process. In BDD (Behavioral Driven Development) examples or scenarios are expressed in the form of 'given-when-then' and the term 'scenario' and 'specification' is used instead of tests. BDD (Behavioral Driven Development) also offers more precise guidance on establishing the dialogue between developers, QA and product owners. In our organization this approach greatly increased the collaboration between developers, QA team and product owners. And we have seen visible improvement in the turnarounds. We want to share our journey and knowledge we have gained as we adopted this process.
    Type: Presentation
    2017 Fall

    Kanban: This Time it's Personal

    Kay Avila, NCSA
    We'll cover two topics. First, what is this 'Kanban' everyone's talking about? Second, how can a personal version of a project management methodology benefit you individually? Often there isn't enough time to finish everything, and that stress can cause us to spin our wheels and accomplish nothing. Flexible and informal, Kanban can help. It doesn't require any software or upfront training investment, and creating a personal board can reduce workload anxiety and the 'existential overhead' of having too much to do. It can also help guide decisions around priorities and whether 'just one more' project can be squeezed in. The speaker will discuss her experiences using personal Kanban as a tool to juggle a workload distributed across multiple projects, and as a method of organizing communication and building trust with a student intern. You'll learn everything needed to start experimenting with your own personal Kanban board.
    PDF link
    Type: Presentation
    2017 Fall

    Cloud Security: What We've Learned

    Chris Kuehn, Tech Services
    The Urbana campus has been using AWS for almost two years. During that time, we've been able to observe some patterns and common oversights. This session will discuss what's happened, how we fixed things, and how others can proactively avoid the same situations.
    Type: Birds of a Feather
    2017 Fall

    Advanced Routing Features in FormBuilder

    Tanya Wood, AITS; Mike Kammin, AITS
    In this presentation, we will demonstrate how users can use FormBuilder to collect information and/or documents in a form, and then use web services and advanced routing triggers to send that data to the University's document management system, BDM/Xtender.
    Type: Presentation
    2017 Fall

    What the Students Need: In their Own Words

    James Quisenberry, Office of the Vice Chancellor for Student Affairs; Dr. Daniel John Steward, Sociology
    Join us for a moderated panel with students who will answer questions about how the current technology environment at Illinois serves their need and where it falls short. Students from the Urbana campus will respond to questions from the moderator as well as the audience.
    Type: Presentation
    2017 Fall

    Born Digital, Live Well

    Liam Moran, CITL Instructional Media Resources; Robyn Bianconi, CITL Instructional Media Resources; Jimi Jones, CITL and iSchool
    The challenges of video archiving inescapably entered the realm of IT problems once cameras stopped recording to tape or film and instead began writing to filesystems. These challenges are non-trivial: the storage needs for video data are significant and the data does not self-index: descriptive metadata needs to be generated by the camera operators and others on the production side of operations. Without the metadata, the video can't be found and recalled and so archival systems are an essential component of long-term storage expenses. The Instructional Media Resources team at CITL has been grappling with the challenges of digital video archiving for over a decade and has begun implementing a sustainable, low-cost solution.
    Type: Presentation
    2017 Fall

    Cloud Strategy for Directors (and Everyone Else)

    Chris Kuehn, Tech Services
    What's the big picture on cloud services? What can an IT organization achieve with new tools, and is it worth the effort? Do you just want to know what I've been telling your boss? I'll share my vision for how we can all use commodity services to improve the quality of our service delivery and increase the value we provide to our customers.
    Type: Presentation
    2017 Fall

    Taking Live Classes Online with Blackboard Collaborate Ultra

    Dan Hahn, Tech Services
    Come learn about the new version of Blackboard Collaborate called 'Ultra', which is now available and free to use in Illinois Compass 2g. Blackboard Collaborate Ultra is a 'Google Hangouts' for education. It is traditionally used for synchronous online courses and conferences, but it can also be used for meetings and other online collaboration or training.
    Type: Presentation
    2017 Fall

    Classroom AV and Support Open Discussion

    Drew MacGregor, Tech Services; Tracy Whittaker, Tech Services
    This session will be an open discussion forum related to AV standards and classroom support. Technology Services seeks feedback on standard AV packages and a model of better supporting ALL campus learning spaces. We NEED your input and feedback. We also want to hear how you are doing things and hear your ideas. We can all learn from each other. By the end of the conversation we hope to have a better understanding of campus needs and new ideas to support learning spaces.
    Type: Birds of a Feather
    2017 Fall

    After the Harvest: Managing your (NON-RESEARCH) Data

    Rich Gegg, RIMS-Records and Information Management Services; Brent West, RIMS-Records and Information Management Services
    This session and companion poster will provide information on ways to manage, store, and dispose of data, as well as the assistance the Records and Information Management Services (RIMS) team provides. Topics include: how to determine if your data or email contains a record, orphaned information, storing digital information, and electronic media destruction. The focus is limited to NON-RESEARCH information.
    Type: Presentation
    2017 Fall

    SSSD for Linux Authentication with Active Directory

    Frank Penrose, Engineering IT; Casey Coughlin, Engineering IT; Erik Coleman, Tech Services
    Want to have secure Active Directory authentication and authorization with groups for your Linux environment? Come to this fertile ground presentation to learn how to use SSSD with Linux to accomplish your Active Directory integration with Linux.
    PDF link
    Type: Presentation
    2017 Fall

    Continuous Delivery of Mission Critical Systems: a Support, Development, and Infrastructure Perspective

    Andrew Debevec, ATLAS College of LAS; Pat Szuta, Mathematics, College of LAS
    Join us on a journey into the inner workings of Learn@Illinois Moodle, one of the most-used systems on campus, with over 5,000 unique daily users. From the perspective of support, development, and infrastructure, we will share our lessons of converting the familiar once-a-semester upgrade cycle into a continuous development pipeline. As a result, we are able to respond quickly to user requests, keep infrastructure up-to-date, and increase our team's efficiency.
    Type: Presentation
    2017 Fall

    Web Hosting IT PowerPlant Updates

    Cordelia Geiken, Tech Services; Stephen Butler, Tech Services; David Lewis, Tech Services; Dena Strong, Tech Services
    Learn about all the new and upcoming things the Web Hosting Team has been working on. You'll hear about updates to the Campus Wiki and Publish @ Illinois services, an upcoming cPanel service, and guidelines for the AWS and Azure web hosting offerings.
    Type: Presentation
    2017 Fall

    Campus Mailing List Service

    Terry McLaren, Tech Services; David Gerstenecker, ACES; Tim Newcomb, Big Ten Alliance; Michael Painter, College of Education Administration
    The Campus Mailing List Service is a collaborative effort to consolidate mail lists and still provide Campus Units autonomy in branding and list management.
    Type: Presentation
    2017 Fall

    Kaltura Update, Captioning, and Automated Lecture Capture

    Drew MacGregor, Tech Services; Alan Bilansky, Tech Services; Andrew Wadsworth, Tech Services
    The Kaltura Media Engine, on campus for 3 years, has seen steadily increasing adoption and use. In spring and fall of AY1617 the system delivered 152,653 hours of media, a 132% increase over the previous year. This session will introduce you to new features added in the last year, including captioning via Automatic Speech Recognition and (drumroll) Automated Lecture/Presentation recording. Yes that's right, we are close to launching a lecture capture service using Kaltura. The system allows for scheduling in the Kaltura interface and publishing to any Kaltura endpoint. Come see how you can support your unit with Kaltura and rich media. Please come and share information with us on what your customers need as well.
    Type: Presentation
    2017 Fall

    AWS Strategies for Understanding and Controlling Costs

    Brent Tuggle, Tech Services
    Amazon Web Services makes it easier than ever to deploy IT infrastructure and provide IT services at the click of a button. How can we ensure we know what we're running and what it costs? Can we automatically monitor spending? How can we identify what changed? In this session we'll answer these questions and share some strategies you can use to provide services at lower costs.
    Type: Presentation
    2017 Fall

    Team Building through Internships

    Kenn Wislander, Tech Services; Darius Summerville, tech Services; Haeran Lee, Tech Services; Ji-Hoon Jung, Tech Services.
    A overview and presentation of the Technology Services Field Consulting Internship program; What it is, how it works, and the benefits from the perspective of the team manager and past and present interns.
    PDF link
    Type: Presentation
    2017 Fall

    MacOS Managed Security

    Keith Mountain, Apple, Inc.; Matt Childress, Math IT; Paul Roberts, International Programs & Studies; Drew Coobs, Swanlund System Services
    Every Mac is designed with powerful and advanced technologies that work together to constantly scrutinize, encrypt, update - and ultimately keep your computing experience safer. The Device Enrollment Program (DEP) and the Mobile Device Management (MDM) framework can be used to, automate, ensure compliance and centrally manage these settings over-the-air. Please join us for a security-focused presentation designed specifically for enterprise IT, delivered by Apple Systems Engineer Keith Mountin. We will discuss and demonstrate available options and tools for macOS including brand new features of macOS High Sierra 10.13.
    Type: Presentation
    2017 Fall

    Accessibility Audit of University of Illinois Websites

    Dr. Jon Gunderson, Coordinator of Assistive Communication and Information Technology Accessibility, DRES
    Accessibility of web resources is an important goal of the university and yet it is little understood by many units on campus. This session will provide a high level view of where the campus stands on accessibility implementation and allow individual units to see where their implementation of accessibility compares to other units on campus.
    Type: Poster
    2017 Spring

    FormBuilder for Workflow Poster Session

    Tanya Wood, Enterprise Systems Specialist, AITS
    How FormBuilder can be used as a workflow tool to reduce paper and increase effeciency.
    Type: Poster
    2017 Spring

    RIMS - We're Here to Help

    Rich Gegg, Assistant Director, RIMS; Bill Herrera, RIMS Coordinator, RIMS; Brent West, Assistant Director, RIMS
    RIMS - We're Here to Help. We will be providing valuable information regarding the management of your records regardless of their format. State laws, records retention, disposal and guidance. We will have a power point presentation running provide valuable information from our website: https://www.uillinois.edu/cio/services/rims/
    Type: Poster
    2017 Spring

    Two-Factor Authentication (2FA) - Extreme Change for Extreme Account Security

    Jannah Coon, Systems Integration Specialist, AITS; Jared Ross, Asistant Director, Security & Risk, AITS
    Come learn about 2-Factor Authentication (2FA) with DUO. 2FA is installed at the University of Illinois when accessing Nessie and your tax information from a non-University network. It is being tested when accessing Banner Forms/HRFE/PARIS from anywhere (both non-University and University networks). Stop by and see the authentication methods available, how to prepare customers for the change, and ask questions.
    Type: Poster
    2017 Spring

    Data Risk Decision-Making

    Larry Dunham, Senior IT Security Risk Analyst, Privacy and Information Security
    How secure is secure enough? Universities work with more restricted data than the average organization. HIPAA, FERPA, GLBA, PCI, EAR, ITAR, PIPA all figure into the data decisions that affect business processes across the university. This presentation discusses a risk-based approach to making those decisions.
    Type: Presentation
    2017 Spring

    CME: Extreme Data Centers

    Scott Wilkin, Deputy Director, NCSA; Randy Butler, Senior Associate Director for Integrated Cyberinfrastructure, NCSA; Blake Bercher, Mgr Infrastructure Engineering, CME; Mike Hryckiewicz, Mgr Infrastructure Engineering, CME
    CME Group is the world's leading and most diverse derivatives marketplace offering the widest range of futures and options products for risk management. The exchange technology facilitates 4 Billion trades a year with a value of nearly $1.4 Quadrillion dollars. The data center is a 428,000 square foot facility served by separate power generation plants which deliver two 138,000-volt transmission utility services and 92MW of redundant power (184 MW of total power).NCSA/NSF Blue Waters is one of the most powerful supercomputers in the world. It can complete more than 1 quadrillion calculations per second on a sustained basis and more than 13 times that at peak speed. 88,000 square feet, 288 Cabinets, 13.34PF Peak Performance, 1.634 PB System Memory, 26 petabytes of useable online storage, 380 petabytes of usable nearline tape storage, and more.Come join us for a joint session with leading systems engineers from CME Group and the NCSA to learn about these two extreme data centers and how their different goals influenced different designs.
    Type: Presentation
    2017 Spring

    Being Intentional About Your Career: Where Are You?

    Mike Bohlmann, Assistant Dean of Technology, College of Media; James Quissenbery, Director IT Shared Services, Office of the Vice Chancellor for Student Affairs
    We plan for many things at work, both tactically and strategically, but do we give the same kind of attention to our careers? We'll discuss different aspects of intentional career planning and walk through doing a Strengths/Weaknesses/Opportunities/Threats (SWOT) analysis to aid in that process. Repeat from Fall 2011 IT Pro Forum.
    Type: Presentation
    2017 Spring

    Network Project Updates

    David Gerdes, Senior Network Engineer, Technology Services; Ryan Walker, Senior Network Analyst, Technology Services; Aaron Brown, Senior Research Programmer, Technology Services; Ryan Ladd, Senior Project Manager, Technology Services; Matt McNeilly, IT Manager, Technology Services; Haeran Lee, IT Field Consultant, Technology Services
    Summer 2017 campus exit and firewall upgrade: This summer Network Engineers from Technology Services will be upgrading the campus exit infrastructure, including our border firewall. Members of the project team will review the project, what it means to the campus and review the engineering that goes into our campus exit. The Wi-Fi Expansion Project status and review: Members of the Wi-Fi Expansion Project team will provide an update on the status of the 3 year project to ?expand Wi-Fi coverage on campus. Wi-Fi First: The project team for Wi-Fi first Proof-of-Concept testing in the Law Building and DCL will be available to discuss lessons learned, take questions and facilitate discussion on the use of Wi-Fi as the primary method to connect to the Campus Network.
    Type: Birds of a Feather
    2017 Spring

    Accessibility Audit of University of Illinois Websites

    Dr. Jon Gunderson, Coordinator of Assistive Communication and Information Technology Accessibility, DRES
    Accessibility of web resources is an important goal of the university and yet it is little understood by many units on campus. This session will provide a high level view of where the campus stands on accessibility implementation and allow individual units to see where their implementation of accessibility compares to other units on campus.
    Type: Presentation
    2017 Spring

    Customer Service BOF

    Chris Burdette, Team Lead, AITS Service Desk; Shawn Lee, Assistant Director, AITS Service Desk; Bryan Piper, IT Technical Associate, Technology Services
    What customer service techniques work best for solving your customers' IT issues? Come and share your experiences and advice on how do you help them navigate the university IT landscape.
    Type: Birds of a Feather
    2017 Spring

    Big Data @ Yahoo

    Matt Ahrens, Director of Engineering, Yahoo
    Big data has evolved across industries in the last decade and has become integrated in the majority of companies and organizations. Using big data well is still a growing endeavor, so we'll look at best practices on how to take advantage of data at scale.
    PDF link
    Type: Presentation
    2017 Spring

    Kanban - Improving Efficiency by Visually Seeing Roadblocks

    Andrea Lavender, Senior Project Coordinator, AITS
    Kanban is a method that offers a visual look at the work that needs to be done. It offers a transparent way to see opportunities for improvement, identify bottlenecks, reduce work in progress, and remove waste in a project. This presentation will show the Kanban method, the different ways it can be used, and the tools to manage Kanban boards.
    PDF link
    Type: Presentation
    2017 Spring

    Library Virtualization: A Success Story

    W. Jason Strutz, Manager, IT Infrastructure, University Library; Tom Grissom, Senior Virtualization Sys Admin, Technology Services; Brent Tuggle, Senior Windows Sys Admin, Technology Services
    Between 2011 and 2015, the Library spent approximately $750,000 on storage and virtual server infrastructure. We will review the path from supporting three server rooms independently, to partnering with Technology Services for reduced cost and increased system administrator free time. Working through the timeline, we will outline the intended and unintended consequences, lessons learned, and future directions.
    Type: Presentation
    2017 Spring

    Accessible and Searchable Video: Automatically Add Captions to Media in Kaltura

    Alan Bilansky; Andrew Wadsworth
    Automatic captioning is now available in Kaltura! Using Automatic Speech Recognition, captions can be created in minutes and then edited online. This new tool will make your content legally compliant; usable by those with impairments and learning disabilities; and more findable by everyone. Come to this session and learn how to enhance your media with a captions.
    Type: Presentation
    2017 Spring

    SD-WAN

    J.D. Norcross, Engineering Manager, Riverbed
    Learn How to Build the Network of Tomorrow with SD-WAN
    Type: Presentation
    2017 Spring

    Graduate Students: Surfing the Data Ocean

    Jarai Carter, Natalie Declerck, Mohammad Amanzadeh, Michael Junokas, John Capozzo
    Surf the data ocean with current graduate students at this moderated panel, discussing their experiences working at Research Park. Students will each share their research and there will be a question and answer period at the end.
    Type: Presentation
    2017 Spring

    Access Control with Authorization Manager

    Erik Coleman, Identity and Access Technical Lead, Technology Services
    Technology Services is rolling out a new service to help manage groups and roles used for authorization decisions, simply called 'Authorization Manager'. Come learn more details about how you can leverage this service to improve group management in your application or resource.
    Type: Birds of a Feather
    2017 Spring

    Women in IT Mentoring Program

    Candice Solomon-Strutz, Assistant Director of IT Planning, AITS
    Women in IT (WIT) provides a forum for discussion of issues facing women in IT in general and on the University of Illinois campus, networking, coaching, and coordination of outreach efforts to girls considering IT as a career. Come hear about WIT and the outcomes of the Spring 2017 Mentoring Program.
    PDF link
    Type: Presentation
    2017 Spring

    ELI Engineering's Linux Management Environment

    Joel Franzen, Sr. Linux System Administrator, Engineering IT; Gianni Pezzarossi, Sr. Linux System Administrator, Engineering IT; Vincent Weathers, Linux System Administrator, Engineering IT; Casey Coughlen, Linux System Support Specialist, Engineering IT
    What do you do when you've finally standardized your Linux environment after years of work and a massive project? Start over! This talk will outline Engineering IT's new Linux managed environment, the goals and objectives we started with, the technology we chose, the technical hurdles we faced, and how to use what we've learned in your own environment.
    PDF link
    Type: Presentation
    2017 Spring

    How to Write Better If You Are Not a Writer

    Tom England, Sr. Project Manager, Engineering IT
    Writing is hard for many people. If you know the language and have a reasonably good sized vocabulary, writing should not be difficult. What you lack is an approach to writing that works for you. This presentation will provide you with some building blocks that you can use to customize an approach that makes writing easier for you.
    PDF link
    Type: Presentation
    2017 Spring

    Channeling Student Talent and Creativity into Modern Application Development and Innovation

    Dan McCue, Sr. Analytics Project Leader, Caterpillar; Ryan Chandler, Analytics Technical Specialist, Caterpillar
    A presentation of the Caterpillar Data Innovation Lab from 2015 to today. We discuss technologies which differentiate the lab from traditional Caterpillar development efforts. We describe how our unique hiring process attracts student employees that fit our cross-functional self-directed development team approach, and how this approach supports rapid prototype creation using pragmatic agile project methodologies.
    Type: Presentation
    2017 Spring

    Data Access Permissions in Tableau

    Michael Painter, Integration Specialist
    Whether on the data server, the Tableau data source, or the Tableau dashboard, row-level permissions are essential for presenting confidential data to the right people. We'll talk about permissions on Tableau Server, row-level security, and the approach we've used on some recent dashboards.
    Type: Presentation
    2017 Spring

    University of Illinois SharePoint 2016 Shared Service

    Philip Nyman, Lead Training Specialist, Technology Services; Larry Gibson, Application Admin Coordinator, AITS; Brad Horn, Application Specialist, Tech Services/AITS
    Curious about SharePoint? Don't miss this opportunity to learn about the university SharePoint Shared Service. Roundtable discussions will cover the upgrade project, migration issues, new features and other topics of interest to both current and would-be users of this feature-rich collaborative environment.
    PDF link
    Type: Birds of a Feather
    2017 Spring

    Continuous Delivery in the Amazon Cloud

    David Riddle, Software Developer, Technology Services; Jon Roma, Principal Software Developer, Technology Services
    Continuous Delivery is an agile technique that allows software to be released to production at the push of a button. In this talk we will give an overview of how Applications Services is using this technology to release software and give a demonstration of our continuous delivery system.
    Type: Presentation
    2017 Spring

    University KnowledgeBase - Pushing the KnowledgeBase Limits Without Getting a Faceplant

    John Cowsert, Enterprise Application Administrator Client Coordinator Lead, AITS
    The University KnowledgeBase is a cloud application designed to create and share documents. Strictly used by Higher Education entities only, the University KnowledgeBase is used to document processes, FAQs, and bug/error fixes for public or internal use. In this presentation, we will learn about the features of the KnowledgeBase and how it can keep your extreme amount of information current.
    PDF link
    Type: Presentation
    2017 Spring

    Two-Factor Authentication (2FA) - Extreme Security for Extreme Protection

    Christopher Barton, Director, Information Security & Technology, AITS; Joseph Barnes, Chief Privacy and Security Officer, Office of the Chief Information Officer; Jared Ross, Assistant Director, Security & Risk, AITS
    Two-Factor Authentication (2FA) with DUO is currently installed at the University of Illinois when accessing Nessie and your tax information from a non-University network. It is being tested when accessing Banner Forms/HRFE/PARIS from anywhere (both a non-University and University network). Come learn about the implementation plan and how you can help your customers be prepared for this upcoming change.
    Type: Presentation
    2017 Spring

    What the Students Need, In Their Words

    James Quisenberry, Director, IT Shared Services, Office of the Vice Chancellor for Student Affairs; Daniel John Steward, PhD, Visiting Assistant Professor, Department of Sociology
    Join us for a moderated panel with students who will answer questions about how the current technology environment at Illinois serves their need and where it falls short. Students from the Urbana campus will respond to questions from the moderator as well as the audience.
    Type: Presentation
    2017 Spring

    How Departments are Visualizing their Data using Tableau

    Tara Sadler, Business Intelligence Specialist, Administrative Information Technology Services (AITS); Chris Lehman, Senior System Engineer, National Center for Supercomputing Applications (NSCA); Hugo Herrera, Business Intelligence and Service Desk Specialist, Alumni Association
    Data visualization is one of the fastest growing ways businesses are providing information to the many different types of audiences needing to make informed decisions. A great way to spark ideas on how to best present data visually is to see examples of how others are building their visualizations. In this session, three developers from different departments within the University of Illinois come together to present a few visualizations they have developed using Tableau.
    PDF link
    Type: Presentation
    2017 Spring

    How to Facilitate an Effective Lessons Learned Discussion

    Noni Ledford, Senior Project Manager, AITS
    This interactive presentation will show the 411 of Lessons Learned - what, when, who, how, to maximize the outcome of your session. Attendees will have an opportunity to share their experiences - good and bad - on lessons learned from their projects.
    Type: Presentation
    2017 Spring

    Enterprise Infrastructure in the Amazon Web Services (AWS) Cloud

    David Zych, Lead Network Service Engineer, Technology Services; Erik Coleman, Identity and Access Technical Lead, Technology Services; Phil Winans, Lead Network Engineer, Technology Services
    Deploying enterprise-oriented services in the cloud frequently involves special requirements: network access to private on-campus resources, DNS queries for University-restricted zones, and Active Directory integration. Learn about the options that exist to help you meet these requirements and some resources to help you get started.
    PDF link
    Type: Presentation
    2017 Spring

    Use Cases: IMO & the Power of Patient Diagnosis & Procedure Logs

    Blake Giles, Manager, Research Park Operations; Sandra Franco, Intern Product & Services, Research Park Operations
    Intelligent Medical Objects, Inc. of ~200 employees, is the medical terminology leader in with 450,000 physicians and 4,500 hospitals ~70% of the U.S. market. Our core product offerings 'map' diagnoses and procedures to appropriate billing codes required for insurance purposes. ~1 million unique IMO lexicals are mapped to (only) existing ~67,000 terms available to a physician to classify patient problems.
    Type: Presentation
    2017 Spring

    Excel in Extreme Ways!

    Andres Fradkin, F&S IT
    We explore how you can leverage the ubiquity of Excel to produce reliable and informed Data Models that extend the knowledge of your subject matter experts to the rest of your organization. Along the way find out other exciting prospects that can expand your data into informed visualizations using Analysis Services, Excel, and Tableau.
    PDF link
    Type: Presentation
    2017 Spring

    Agile Technical Practices: Benefits & Costs

    David Riddle, Software Developer, Technology Services; Jon Roma, Principal Software Developer, Technology Services
    This talk with explore the costs and benefits of agile testing, continuous integration, pair programming, and other agile technical practices. We will see how these agile techniques can lower the cost of software development and improve quality.
    Type: Presentation
    2017 Spring

    Amazon Web Services @ Illinois

    Tony Rimovsky, Cloud Architect, Technology Services Research IT
    An overview of the state of AWS on campus and how it's being used locally. We'll also cover training opportunities, cost comparisons, and how to apply for research grants before an open Q&A.
    Type: Presentation
    2017 Spring

    Web Services and Student Events

    Vern Huber, Asst. Dir. App. Dev. & DB Support, ITS
    This presentation covers the web service interface that CollegiateLink offers for extracting Student Event and Group (e.g. sorority) information, along with the Oracle's web service technologies (UTL_HTTP, XMLDATA). We'll cover the staging of the XML data, parsing, 'gotchas - and the subsequent regeneration of the content for consumption by different delivery schemes (AITS' Portal, Digital Signage, etc.).
    PDF link
    Type: Presentation
    2017 Spring

    Keynote Address

    Mike Wons, CTO for the State of Illinois
    Mike Wons joined the State of Illinois in 2015 as the first state-wide Chief Technology Officer (CTO). Focused on establishing and implementing the Illinois “FIRST” strategy for shaping the future of Technology and Innovation across Illinois, Mike leads all aspects of strategic technological execution by: setting priorities for enterprise systems/software and infrastructure, evaluating current and future technologies, and most importantly, accelerating the execution of the state’s strategy by launching new innovative solutions at a rapid pace.
    Type: Keynote
    2017 Spring

    Petascale Computing Facility

    Barbara Jewett
    NPCF is the home of Blue Waters, the largest supercomputer for open science at a university anywhere in the world. Visitors will see the Blue Waters supercomputer and other equipment in the machine room, as well as tour the facility to see the infrastructure that makes it all go.
    Type: Site Tour
    2017 Spring

    TURN Tour

    Ross Bundy
    Turn helps power the world's largest advertisers and trading desks through technology that delivers real-time data insights on campaign performance. The Champaign site in the University of Illinois Research Park is the first engineering office outside of the corporate headquarters in Redwood City, CA, and the companies only Turn Innovation Center. Opened newly in 2014, the site will initially focus on software development, and then grow into research collaborations with the University, and potentially expand into non-engineering areas as well.
    Type: Site Tour
    2017 Spring

    Education IDEALL Lab Tour

    Jeremy Jones
    Visit the College of Education's high end research lab, IDEALL. A cutting-edge facility, IDEALL serves as a blank-slate data collection environment, providing the infrastructure for fine-grained research on learning with emerging technologies (http://education.illinois.edu/ideall). Room 166 is an iFLEX collaboration classroom featuring multiple interactive monitors, flexible furniture, wrap-around writing surfaces and a 16' wide interactive video wall (http://education.illinois.edu/techservices/support-for-teaching-and-learning/166-classroom).
    Type: Site Tour
    2017 Spring

    Oak Street Library High Density Stacks Tour

    Andy Cougill, Mary Laskowski
    Tour the high density book storage system at the Oak Street facility. Limited number of metered spaces in the parking lot immediately adjacent to the building. There are also a handful of the metered spaces on nearby streets, but otherwise lots and street parking are by permit only. Folks arriving for the tour will buzz into our front door and our staff will show them to our reading room until everyone is assembled.
    Type: Site Tour
    2017 Spring

    3D Science Visualization & Tour

    Austin Keating, NCSA
    Tour the site and watch a 20-minute movie on scientific visualizations at NCSA.
    Type: Site Tour
    2017 Spring

    Introduction to Data Available from the University Data Warehouse

    Dimuthu Tilakaratne, Assistant VP of Decision Support, AITS; Alison Campbell, Functional Area Coordinator, AITS; Eddie Lee, Functional Area Coordinator, AITS; Jerry Myers, Functional Area Coordinator, AITS
    The University Data Warehouse has data available from University administrative systems for reporting and and data analysis. During this workshop we will give you an overview of the data available and how to use the EDDIE tool access the data.
    PDF link
    Type: Workshop
    2017 Spring

    Take Your Training Programs Online!

    Rick Hazlewood, Senior eLearning Professional, Technology Services; Dan Hahn, eLearning Professional, Technology Services
    New hires! Certifications! Lab Safety! Take your training for these subjects and more online! Take control of your training by using the campus' learning management system to deliver the training in your department. And using Compass 2g is free! You will build a sample training course space on Compass complete with video, testing, and record-keeping. Must bring a laptop!
    Type: Workshop
    2017 Spring

    M*A*S*H 4077th : Macintosh Administrator's Survival Handbook

    Matt Childress, Research Programmer, Tech Services - Service Delivery; Drew Coobs, Senior Research Programmer, Tech Services - Service Delivery; Paul Roberts, Research Programmer, Tech Services - Service Delivery; Keith Mountin, Apple Education Engineer
    Are you a solid Windows Admin but a user-request for Mac help cause Bug-Out fever? This course outline has been compiled out of questions asked by ITPros on the University of Illinois and will provide you with basic knowledge of how to setup a Macintosh out of the box for your end-user. Students need to bring: * A Mac you can rebuild with wireless. * An 8 Gb or larger thumb drive. * Questions / issues you need to solve - feel free to email them in advance to childrss@illinois.edu. Students need to have: * Active Directory access * Knowledge of and access to basic IT services -IllinoisNet Wireless, email, fileshare, printer, remote desktop server *Access to http://training.apple.com/pdf/Mac_Integration_Basics_10.12_Guide_V3b.pdf (printout or on your mobile device)
    Type: Workshop
    2017 Spring

    Accessible Beginning-to-End: Accessibility in Web Design Workflows

    Keith Hays, Lead Information Design Specialist - Accessibility, Technology Services; Michael McKelvey, Coordinator of Engagement Technology & New Media, MSTE Office, College of Education; Tim Offenstein, Lead Information Design Specialist, Technology Services; Dick Detzner, Senior Web Designer, College of Applied Health Sciences
    Everyone involved in the development and maintenance of websites has a role to play in making it accessible to those with disabilities. This workshop is for project managers, web designers, web developers, and content creators. We will explore how accessibility fits into the entire project life cycle, from business requirements to publication. Learn what accessibility means for your project role!
    PDF link
    Type: Workshop
    2017 Spring

    Amazon ECS and Docker

    Ryan Kolak, Solutions Architect, Amazon Web Services; Tony Rimovsky, IT Architect, Technology Services
    Following on to the Docker presentation, Tony and Ryan present about Docker in ECS and provide hands-on time.
    Type: Workshop
    2017 Spring

    Docker Architecture and Concepts

    Jon Roma, Principal Software Developer, Technology Services; David Riddle, Software Developer, Technology Services
    This deep dive will introduce Docker, its architecture and terminology, and the lifecycle of Docker images and containers. In addition, we'll cover Dockerfile automation and the use of docker-compose to build and deploy a multi-container web application.
    Type: Workshop
    2017 Spring

    Amazon S3

    Ryan Kolak, Solutions Architect, Amazon Web Services; Tony Rimovsky, IT Architect, Technology Services
    Following on to the WordPress presentation, Tony and Ryan discuss how Amazon S3 can help you build the kind of scalable system Stephen presented.
    Type: Workshop
    2017 Spring

    Scalable WordPress in AWS

    Stephen Butler, Lead Software Developer, Technology Services
    A hands on workshop using terraform and AWS Elastic Beanstalk to deploy a PHP website. Participants will learn the basics of Infrastructure as Code using terraform, using terraform to create an AWS Elastic Beanstalk environment, and deploying a scalable WordPress site.
    PDF link
    Type: Workshop
    2017 Spring

    The Two Big I/O Taxes in Virtual Environments

    Michael McCluskey, Senior Systems Engineer, Condusiv Technology and Dan Sullivan, Regional Vice President, Condusiv Technology
    Mike McCluskey will speak to the Windows I/O tax that generates numerous, small Write I/Os which are then subsequently amplified by the I/O blender effect. Mike will discuss how many organizations immediately default to Flash/SSDs (or more spindles) to try and solve the problem, while not addressing the root cause. He will then finish with a high level discussion how Condusiv's I/O reduction software solves the root cause issue, share customer examples and detailed results from a specific IT installation at the University of Illinois.
    Type: Presentation
    2016 Fall

    Women in Information Technology

    Candice Solomon-Strutz, AITS
    Women in Information Technology (WIT) provides a forum for discussion of issues facing women in IT in general and on campus, networking and coaching, and coordination of outreach efforts to girls considering Information Technology as a career.
    Type: Poster
    2016 Fall

    SCCM Current Branch: What's new?

    Keith Sumlar, Illini Union
    Matching the rapid release cycle of Windows 10, SCCM has been retooled to match pace with updates and new features. Find out what is new in SCCM CB compared to the SCCM 2012 you know and love. Also learn more about migration planning and ask the team questions.
    Type: Poster
    2016 Fall

    RIMS: We're Here to Help

    Brent West, Records and Information Management Services; Joanne Kaczmarek, Records and Information Management Services
    RIMS will provide an overview of services available to help IT Professionals and their units better manage records, documents, email, and other data. Current initiatives will be highlighted including a University-wide systems inventory, retention recommendations for cloud storage, electronic document routing and signature tools, and email retention features available for Outlook.
    Type: Poster
    2016 Fall

    Poster Session for Illinois Higher Education Tableau User Group

    Tara Sadler, AITS
    Want to have a Poster session in the open area along with the other vendors for the Illinois Higher Education Tableau User Group, which I chair.
    Type: Poster
    2016 Fall

    Passing the Baton: Providing Feedback on Data Management Plans to Campus Researchers

    Elise Dunham, Research Data Service
    The Research Data Service provides fast, free, and confidential feedback on Data Management Plans (DMPs), and coordinates with many units on campus, including IT Pros, to do so. This presentation will provide a brief introduction to DMPs for IT Pros and walk through two example DMPs to showcase the network of expertise required to provide valuable DMP feedback.
    Type: Poster
    2016 Fall

    Keep Calm & Lift Heavy: Partnering with colleagues for disaster recovery services

    Craig Jackson, AT, Illinois State University
    ISU and University of Illinois staff will discuss how we partnered to provide a disaster recovery implementation. ISU had a clear need for a data center that met technical and audit requirements, and we were able to leverage professional relationships and technical resources to do the heavy lifting.
    Type: Poster
    2016 Fall

    IT Consulting Contracts & Services

    Dale Morrison, Office of Procurement Diversity - OBFS; Sharla Roberts, Office of Procurement Diversity - OBFS
    The Office of Procurement Diversity seeks to promote awareness about the 28 awarded IT consulting contracts now available on an as-needed basis, augmenting existing staff at the University of Illinois. The contracts, which include options for two, one-year renewals, will provide IT services in a variety of categories, from system planning and security services to website development and classroom applications.
    Type: Poster
    2016 Fall

    Business Process Improvement Shared Service - Fall 2016

    Kelly Block, AITS; Amanda Bland, AITS
    The poster will contain the following information: purpose of the Business Process Improvement (BPI) Shared Service; overview of the service offerings, including engagements, training and support; structure and composition of the team; examples of past and present projects. Handouts explaining the service offerings, outlining our upcoming training dates and providing examples of past and current projects will be available at the table.
    Type: Poster
    2016 Fall

    Customer Service 101

    Chris Burdette, AITS Service Desk
    Poster focused on Customer Service at a table for open discussion and impute.
    Type: Poster
    2016 Fall

    Creating a Portable Software Toolkit

    Steve Fletcher, Technology Services; Darius Summerville, Technology Services
    Everyone loves multi-function tools, such as Swiss Army knives and Leatherman's wide range of devices. Why not create a multi-function USB drive for IT professionals that contains common software they might need while in the field? Our poster session will show you how to do this and a few of the most useful utilities to use with the drive.
    Type: Poster
    2016 Fall

    Public Clouds and You

    Chris Kuehn, Technology Services at Illinois
    Why would I want to use a public cloud? What advantages/disadvantages are there? Can I do more with less? These are a few of the questions that will be addressed in this session on ways to leverage public clouds to provide IT services, and some examples of how doing so could save you time and money.
    Type: Presentation
    2016 Fall

    IT Consulting Contracts & Services

    Dale Morrison, Office of Procurement Diversity - OBFS; Sharla Roberts, Office of Procurement Diversity - OBFS
    The Office of Procurement Diversity seeks to promote awareness about the 28 awarded IT consulting contracts now available on an as-needed basis, augmenting existing staff at the University of Illinois. The contracts, which include options for two, one-year renewals, will provide IT services in a variety of categories, from system planning and security services to website development and classroom applications.
    Type: Presentation
    2016 Fall

    Why is Hyper Converged the Fastest Growing Infrastructure Platform?

    Jim Kovach, Public Sector Territory Manager Education / Government, Hewlett Packard Enterprise
    Learn how Hewlett Packard Enterprise speeds time to IT service delivery, drives standardization and simplicity in this emerging space. Automated deployment, integrated lifecycle management and a demonstration of the management interface will all be covered.
    Type: Presentation
    2016 Fall

    Incident Response in an evolving R1 environment

    Wayland Morgan, Technology Services Privacy and Security
    Ever gotten an Incident notice from Security? Ever wondered what to do next? Come learn about our process and expected outcomes, as well as some of the things that we are doing to help reduce the impact of the inevitable in a time of rapid change.
    Type: Presentation
    2016 Fall

    SharePoint Shared Service Roundtable

    Philip Nyman, Technology Services
    The University of Illinois SharePoint Shared Service provides a collaborative platform to over 15,000 faculty and staff. This roundtable is an opportunity to discuss the current state of the service, and gather feedback on departmental needs and directions for future growth. The results of the fall UIUC campus survey will be presented and key needs identified.
    PDF link
    Type: Presentation
    2016 Fall

    Boring Push Ups: Deploying Cloud Servers using Ansible

    Edward Delaporte, Busey Bank; Joanna Delaporte, Parkland College / CU Ansible Meet Up
    Ansible is a free configuration based system for deploying and updating cloud servers. It dramatically streamlines server updates and makes those updates reversible and reliable. We will talk about the value a tool such as Ansible can bring, and walk through example files and commands needed to deploy an application.
    Type: Presentation
    2016 Fall

    How CITL Utilizes WorkFront for Work Prioritization and Reporting

    Tre' Roberts, CITL; JC Morgan, CITL
    Our presentation will elaborate on how CITL is utilizing the WorkFront project management application to enhance how we manage projects, to streamline our response times to internal and external stakeholders, and to provide improved reporting and planning through improved data collection.
    Type: Presentation
    2016 Fall

    Gaining Empathy for End Users

    Ava Wolf, Center for Innovation in Teaching & Learning; Jamie Nelson, Center for Innovation in Teaching & Learning
    In this session, we'll explore the variety of people we encounter in our daily work, and use empathy mapping to build our understanding about what they are Thinking, Seeing, Feeling, Hearing, and Doing in a challenging context. This exercise gets us into the mindset of end users and helps us to consider their views in any solutions we propose.
    Type: Presentation
    2016 Fall

    # ./build_everything.sh

    Patryk Szuta, Mathematics; Jim Witte, ATLAS
    Infrastructure as Code (IaC) is an evolving philosophy of managing IT infrastructure in a structured and reproducible way. Join Math IT and ATLAS as we share our approach, successes, and failures in refactoring our environment through the lens of IaC. Specific examples will focus on Ansible.
    Type: Presentation
    2016 Fall

    Kaltura Media Engine for Campus, An Update

    Drew MacGregor, Technology Services
    The Kaltura Media Engine, on campus for 2 years now, has seen steadily increasing adoption and use. In Fall 2015 and Spring 2016, it delivered 433,000 plays with 66,000 hours of viewing. Come see how you can support your unit with Kaltura. Come and eat cookies and cake with us too! (*Attendees must bring their own cookies and cake.)
    Type: Presentation
    2016 Fall

    Dungeons and Dragons in the Workplace: IT's Not Just Fun and Games

    Stuart Turner, Engineering IT; Gina Duello, ATLAS
    How can a roleplaying game such as dungeons and dragons in the workplace become more than just a hobby? What can be gained by employees, managers and an organization as a whole when introducing a roleplaying game into the environment?
    PDF link
    Type: Presentation
    2016 Fall

    Redesigning the Student Digital Experience

    Amanda Bland, AITS; Chris Tidrick, College of Business IT; Dave Mussulman, Engineering IT; Erik Coleman, Technology Services; James Quisenberry, Auxiliary Services; Kelly Block, AITS; Sol Roberts-Lieb, CITL; Tracy Tolliver, Technology Services
    Students interact with and through technology throughout their academic and personal lives often utilizing dozens of systems and technologies daily. Often this digital experience is organized around functions, coursework, transactions, departments, and systems. Join this facilitated discussion focusing on how these digital touchpoints could be redesigned around the student, maximizing their efficiency and benefits to drive student fulfillment and success.
    Type: Presentation
    2016 Fall

    Flexing your Windows 10 Upgrades

    Tim Wylder, Technology Services; Tom Nelshoppen, Technology Services
    We are going to pump up your upgrade of Windows 10 to the latest versions.
    Type: Presentation
    2016 Fall

    AV Classroom Support

    Drew MacGregor, Technology Services; Tracy Whittaker, Technology Services
    Our campus has 300 general assignment classrooms and almost 300 departmental spaces with Audio Visual equipment. The old models of design and user support are no longer sustainable and we need a new, more flexible set of standards. Come to this session and hear an AV vision; offer feedback; and see how you can join us or offer input.
    Type: Presentation
    2016 Fall

    Passing the Baton: Providing Feedback on Data Management Plans to Campus Researchers

    Elise Dunham, Research Data Service
    The Research Data Service provides fast, free, and confidential feedback on Data Management Plans (DMPs), and coordinates with many units on campus, including IT Pros, to do so. This presentation will provide a brief introduction to DMPs for IT Pros and walk through two example DMPs to showcase the network of expertise required to provide valuable DMP feedback.
    Type: Presentation
    2016 Fall

    Department Implementation of Enterprise CMS Services

    Todd Nelson, AITS; Anna Nesbitt, School of Earth, Society and Environment
    SitePublish is an Enterprise CMS supported by AITS for University Administration (UA) and is available to campus units. The School of Earth, Society & Environment (SESE) hosts several websites in SitePublish including the Departments of Atmospheric Sciences, Geography & GIS, and Geology. This session will provide an overview of the AITS CMS Service and how SESE has implemented their websites.
    Type: Presentation
    2016 Fall

    Using Multicast in SCCM for Large-Scale OS Deployments

    Manu Pulikkan, Engineering IT Shared Services; Calvin Shirley, Engineering IT Shared Services
    Engineering IT staff will share the lessons we've learned from using the multicast feature in our campus SCCM instance to image our large-scale lab environments.
    Type: Presentation
    2016 Fall

    Engineering IT's Mentoring: From Green to Gold

    Kathleen Booth, Enginering IT Shared Services
    EngrIT User Services mentoring program has been connecting and developing staff for over 3 years, pairing senior and new staff in a recurring rotation. It has undergone a formal review and significant expansion. I'll take you on a tour of the objectives, topics, and logistics, as well as the struggles, lessons learned, and growing pains.
    Type: Presentation
    2016 Fall

    Illinois Data Bank: A Repository for Depositing, Publishing, and Curating Research Data

    Qian Zhang; Heidi Imker
    This presentation will demonstrate the key features of Illinois Data Bank as a data repository, a publishing platform, a file server, as well as a digital preservation system. The presentation will cover technical infrastructure and different considerations including web application development, interface design, usability testing, and storage, etc.
    PDF link
    Type: Presentation
    2016 Fall

    Identities and Authorization: a Sneak Preview of Urbana's IAM Roadmap

    Erik Coleman, Technology Services; Ester Cha, Technology Services
    Learn what's coming soon in the world of Identities and Authorization. We will cover the lifecycle of Urbana student identities, from admission to graduation, including how identities are created and activated, how students establish credentials, and how/when the defined affiliations and roles are established and removed. Following will be an authorization roadmap, revealing plans for more granular role framework as well as a preview of 'Authorization Manager', a new web-based tool that can simplify group management and improve access management of resources and services.
    Type: Presentation
    2016 Fall

    An Olympic State of Mind: Stress Recognition & Management

    Candice Solomon-Strutz, AITS
    All of us get stressed from time to time. We realize that stress can be caused by internal or external factors to the workplace. This presentation aims to provide IT Pros with information on how to change your environment to reduce stress, relax when you're under pressure, and cope when there's nothing you can do about the situation.
    PDF link
    Type: Presentation
    2016 Fall

    SCCM Current Branch: What's new?

    Keith Sumlar, Illini Union
    Matching the rapid release cycle of Windows 10, SCCM has been retooled to match pace with updates and new features. Find out what is new in SCCM CB compared to the SCCM 2012 you know and love. Also learn more about migration planning and ask the team questions.
    Type: Presentation
    2016 Fall

    Coaching with Compass: Using Illinois Compass 2g as a Learning Tool

    Gabrielle Venatta, Technology Services; Rick Hazlewood, Technology Services
    Illinois Compass 2g is the enterprise learning management system, and it offers so much more than a place for students to submit homework. Come learn the various innovative and technical ways that Compass is serving campus and get a few new ideas for how you too can use Compass to reach your audience.
    Type: Presentation
    2016 Fall

    How a RACI Chart can also be a Project Team Communication Tool

    Christina Molitor, AITS; AJ Lavender, AITS
    Responsibility assignment charts are useful to identify connections between tasks and people on a project and reduce confusion on what is expected. They also allow team members to see when project communications need to happen. In this session we will define, develop, and discuss how RACI charts benefit team members as both an assignment and communication tool.
    Type: Presentation
    2016 Fall

    Research IT for IT Pros

    John Towns, Technology Services; Tim Boerner, NCSA
    The leadership team from DCIO for research IT will present on current and future activities that will support campus researchers across a broad spectrum of services and disciplines.
    Type: Presentation
    2016 Fall

    Writing and Administering Your Own Service Assessment Surveys

    Dawn Owens, CITL
    Increasingly campus units are charged with collecting their own service assessment data using online surveys and other data collection tools. This 2-hour presentation will teach you good data collection techniques, how to write more valid and reliable questions, and to avoid common pitfalls encountered by inexperienced data collectors.
    Type: Presentation
    2016 Spring

    vRealize Automation

    Kyle Holt, VMware; Matt DiCapua, VMware
    This 3-hour lab will demonstrate the ability to use vRealize Automation to rapidly automate the deployment and management of a variety of IT services and applications. It will also show how vRealize Code Stream provides release automation and continuous delivery. It covers key features of vRealize Automation, including use cases from the perspectives of the consumers, business managers, and administrators. You will also explore the integrations with vRealize Application Services and vRealize Code Stream, and review tenant configuration. - Journey to private cloud, Self Service Catalog - Journey to private cloud, Deliver Infrastructure Services - Journey to private cloud, Deliver Applications and Middleware - Journey to private cloud, Deliver on DevOps - Journey to private cloud, Governance, and Security.
    Type: Presentation
    2016 Spring

    Tableau Dashboards and Data Sources: Supporting Your Tableau Users

    Michael Painter, Technology Services at Education
    In this 2-hour workshop, we'll briefly overview the landscape of Tableau Desktop and Tableau Server, what your users can do for free on AITS's Tableau server, how to get setup, and what requires the desktop tool. Then we'll practice using Tableau Desktop to create and share a data source (a 2-week free trial of Tableau is available online if you don't have a paid license). A shared data source takes the burden of data modeling off the business user so they can focus on creating visualizations. And finally, we'll practice creating an interactive dashboard, which allows users to interact with your data in a controlled way that requires little to no end-user training.
    Type: Presentation
    2016 Spring

    University Purchasing

    Daniel Szajna, Procurement Services; Justin Johnston, Procurement Services; Teri Merrell, Procurement Services; Mark Taylor, Procurement Services
    This 2-hour in-depth purchasing overview including constructing a Sole Source and the associated timelines; Procurement Rules, Statutes and Policies; and Consortium Contracts and Terms, as they relate to IT. An Open Q&A Forum will conclude the session.
    Type: Presentation
    2016 Spring

    Project Management Key Concepts

    Noni Ledford, AITS; Christina Molitor, Technology Services; Kandace Turner, NSCA; Stacey Valuch, ACCC
    This 3-hour training session will provide an overview of key concepts to managing projects at the University of Illinois. Attendees will participate in discussions about project management and in group activities to gain a better understanding of overall project management fundamentals.
    Type: Presentation
    2016 Spring

    Privacy and Information Security Variety Show

    Eric Hayes, Privacy and Information Security, Steve Gatses, Privacy and Information Security, Wayland Morgan, Privacy and Information Security, Matt Mairs, Privacy and Information Security
    This 3-hour hands-on will be split into three separate sections, each with a security or privacy focus. The first session will be an overview of privacy, followed by a hands-on portion on configuring GPG, generating a public/private keypair, and using it with Thunderbird and Outlook. We will also try to cover implementation of Perfect Forward Secrecy. The second session will be a walkthrough of the options available and steps to go through for logging to the centralized service. We will segue into ways that this log data can be used once it is being centrally logged. The third session will be an introduction to web application testing, with demonstrations of some specific tools that can be used to find common vulnerabilities within web applications that your unit may be hosting.
    Type: Presentation
    2016 Spring

    Microsoft Transform the Datacenter Immersion

    Cesar Larrea, Microsoft
    Microsoft's Transform the Datacenter Immersion is a 3-hour in-person facilitated engagement that allows you to take your own journey in understanding how the Microsoft Cloud Platform responds to changing business needs with the power of a hybrid cloud infrastructure. The pillars of Microsoft's Transform the Datacenter are: 1. Today's business runs on IT 2. Datacenter without boundaries 3. Cloud innovation everywhere 4. Dynamic application delivery
    Type: Presentation
    2016 Spring

    Manage Your Network with Iris

    Ryan Walker, Technology Services
    Learn how and why to use Iris, a tool provided by Technology Services Networking that gives campus IT Professionals granular self-service access to Technology Services-managed switch ports in this 2-hour training session.
    Type: Presentation
    2016 Spring

    Influencing Skills and Their Role in Leadership

    James Quisenberry, University Housing; Candice Solomon-Strutz, AITS; Jackie Kern, Technology Services; W. Jason Strutz, University Library
    An important skill for leaders is their ability to bring ideas to different stakeholders and build support. This 2-hour workshop will help you understand some of your skills with influencing others and illustrate why those skills are valuable. We'll discuss which influence skills are effective, and which aren't, in our workplace culture. Participation in this workshop has a prerequisite of completing an influence strategies exercise, a short self-assessment of your current influence tendencies.
    Type: Presentation
    2016 Spring

    Fundamentals of Facilitation Skills

    Amy Glenn, Business Process Improvement Shared Service
    This 3-hour interactive workshop is intended for new facilitators who want to develop and/or improve their facilitation skills. The course will cover the fundamental facilitation tools that can be applied to any type of facilitated session, whether it is a staff meeting, planning session, a brainstorming session, or any kind of meeting that you want to be meaningful and productive.
    Type: Presentation
    2016 Spring

    Basic Networking Overview

    Jim Bennett, Cisco
    This3-hourclass will be spent going over the basics of networking. Topics range from IP addresses to VLANs to Wireless. No previous network knowledge necessary. Topics covered include: Network Models Basic Connectivity and Hardware LAN and Switching Technologies WAN and Routing Technologies Securing the Network and Remote Users Wireless LAN Technologies
    Type: Presentation
    2016 Spring

    Apple ala Mode - Making Macs Easy as Pie in the Enterprise

    Matt Childress, Technology Services; Keith Mounti, Apple, Inc.; Paul Roberts, Technology Services; Jake Rundall, Technology Services
    From the basics of binding (and why you should) and speedy setup and support we'll also cover enterprise security and remediation and what is available on campus now and what you can anticipate down the line. This 3-hour workshop requires a Mac per participant.
    Type: Presentation
    2016 Spring

    A Hands-On Introduction to Campus Cluster Computing

    Neal Davis, Computational Science & Engineering; Maxim Belkin, Physics/Computational Science & Engineering
    This 3-hour workshop series will introduce you to the concepts in High-Performance Computing, as well as the Illinois Campus Cluster and its operations. This includes shell basics, cluster structure and operations, batch job management, the environment, and related topics of convenience for users. (We assume that you have some command-line experience before, with either PowerShell or Bash.) Users are encouraged to bring a laptop and follow along with the exercises. Installation instructions (if necessary) will be provided. This material is presented by Computational Science and Engineering and sponsored by the Illinois Campus Cluster Program.
    Type: Presentation
    2016 Spring

    The Master Builder's New Toolbox

    Brent Tuggle, Tech Services
    To work efficiently and at scale in the clouds, IT Pro's need an entirely new toolbox. Tools like Software Defined 'Anything', Dev/Ops methods, automation, and containers are only a few of the tools/concepts I'll touch on. Come learn about what tools you should be putting into YOUR toolbox to become a Master Builder in the clouds of tomorrow.
    Type: Presentation
    2015 Fall

    Modern Viruses: You May be Already Compromised

    Troye Kauffman, AITS
    Today's viruses are stealthier than ever, and it's easy to become infected. Learn how to avoid being hacked, including a detailed presentation on identifying spam.
    Type: Presentation
    2015 Fall

    Kaltura in Action in FAA

    Drew MacGregor, Tech Services; Scott Wennerdahl, Jeremy Bauer, FAA
    12 months ago Technology Services began the rollout of the Kaltura media engine. One of the early adopters, FAA Education Support Services, has adapted the resource for use in classes large and small. Come to this session to learn about the Kaltura toolset, how FAA has used it, and how your unit can benefit from it.
    Type: Presentation
    2015 Fall

    Implementing a Synchronized Hybrid Data Mart

    Vern Huber, ITS
    This presentation covers the benefits and concerns, the high-level architecture and code needed for implementing a synchronized Hybrid Data Mart in your local organization. Most of the data is coming from AITS' Data Warehouse (EDW), but other data sources can be pulled in. Additionally, this framework supports pulling in deltas to add to the data set (or override it).
    Type: Presentation
    2015 Fall

    Got QA?

    Kala Maturi, Neeru Batura, Alina Banerjee, Tech Services
    Having a dedicated QA team improves the quality of our end-products. This presentation will outline the hows and whys of QA involvement over a product's life cycle. We will discuss the different types of testing that can be performed and the tools used to measurably improve product quality, as well as the financial benefits of establishing QA processes.
    Type: Presentation
    2015 Fall

    Building Your Presence: The Nuts and Bolts of Proposing and Presenting (Double-length Workshop, 2:00-4:00)

    James Quisenberry, Housing; Kim Nguyen-Jahiel, Chuck Thompson, Engineering IT; David Gerstenecker, ACES
    You are an expert in your field, growing in your leadership capacity and now you want to share your knowledge. Presenting at conferences, either locally, regionally, or nationally can develop yourself individually and give back to our profession. Come to our session and get some basic skills and ideas for taking the next step in building your presence.
    PDF link
    Type: Presentation
    2015 Fall

    University System Status Website - Getting the Word Out

    Jennifer Trevillian, AITS; Robert Slater, Library
    The System Status website is available at no charge for any University IT department to use to annouce their planned and unplanned system outages. We will present a demonstration of the application's back end, give an overview of the design features and discuss the future enhancements that are in the works.
    PDF link
    Type: Presentation
    2015 Fall

    Search Party Redux: Finding a Google Appliance Solution

    Brian Jonker, College of Education
    Search capability is necessary for any website, and instead of writing our own search engine, we decided to use Google Search Appliance. We will review how we leveraged the GSA's back-end process to make our website more usable.
    PDF link
    Type: Presentation
    2015 Fall

    Getting Your People started with Media

    Rick Langlois, CITL
    A team exercise in guiding your clients when they ask for video production support.
    PDF link
    Type: Presentation
    2015 Fall

    Fostering Data-Driven Decision Making

    Michael Painter, Kim Hubbard, Technology Services at Education
    Questions require refinement. Data requires interrogation. Query, assess, refine, repeat. As a data analyst in a small shop, I'm often part of that process, but what if our users could interrogate data themselves to refine and answer their own questions? We'll show how we're using Tableau to put interactive data into the hands of our decision makers and their staff.
    Type: Presentation
    2015 Fall

    Emotional Intelligence: How to React When Everything is Not Awesome

    Candice Solomon-Strutz, AITS
    As IT Professionals our success and the success of the profession today depend on our ability to build strong relationships, think calmly and solve problems under pressure. Therefore, each one of us must develop the mature emotional intelligence skills required to better understand, empathize and collaborate with others. This presentation will include activities and group discussion.
    PDF link
    Type: Presentation
    2015 Fall

    Basic and Advance Networking Topics (Triple-length Workshop, 1:00 p.m. - 4:00 p.m.)

    Doug Miller, Chuck Hayes, Daren Froemel, Chris Skaar, Brad McDuffee, Tech Services
    1:00-1:30 Campus Wifi _ Chuck Hayes: Chuck will break down all the changes that have been happening with the Campus Wifi Service. 1:30-2:00 AV services: A rep from AV Services will discuss what they do.1:30-2:00 AV services: A rep from AV Services will discuss what they do.2:00-2:45 CER Wiring and Building network traffic _ Doug Miller and Daren Froemel: We will demonstrate how and why we wire network closets like we do, and show how network traffic goes from the jack on the wall into the campus core and beyond.
    Type: Presentation
    2015 Fall

    A Kragle By Any Other Name Is Just Krazy Glue - Renaming CITES to Technology Services

    Brian Mertz, Tech services
    What is it like to change a name that has been used across campus for more than a decade? Hear the challenges and the benefits of changing the name CITES to Technology Services. Learn the names and words that IT pros use that create customer confusion. And build up a vocabulary that will help you connect with your customers.
    Type: Presentation
    2015 Fall

    Outreach and Engagement in Engineering: A Year in Review

    Dave Mussulmann, Mark Hart, Kim Nguyen-Jahiel, Engineering IT
    Kim, Mark and Dave will explain what the Outreach and Engagement division of Engineering IT does; talk about our roles and projects for our first year; and our vision for the future. We're excited to network and learn from others who do similar work in campus IT!
    PDF link
    Type: Presentation
    2015 Fall

    Network Tools Round-Table Discussion

    Ben Chase, Subhan Malick, Ryan Walker, David Zych, Tech Services
    Open discussion about the tools available for IT Pro network administrators, what you're using them for, and how well they are meeting your day-to-day operational needs. Bring your feedback about what is missing and how to improve network visibility and troubleshooting tools. Includes a brief overview of some current tools such as Iris and IPAM.
    PDF link
    Type: Presentation
    2015 Fall

    Help Us Create a Data Visualization Community!

    Jacob Vann, Dimuthu Tilakaratne, Rick Getty, AITS
    We want to share our progress on building a data visualization community at U of I. Data is one of our most valuable assets, and we want you to help us make the most of it! Attend to find out how you can participate and help foster good data visualization in your area!
    PDF link
    Type: Presentation
    2015 Fall

    The Concierge Framework for IT Professionals

    Chris Tidrick, University of Illinois Extension; Bobbi Hardy, Tech Services
    This workshop will introduce concierge framework for IT professionals -- a new philosophy and approach for IT pros to become more engaged, enabling partners in the university's mission while creating a seamless, superior customer experience for students, faculty and staff. We will challenge workshop participants to think of opportunities that emerge from this framework.
    Type: Presentation
    2015 Fall

    Self-Service IT

    Keith Sumlar, Illini Union
    Techniques and examples will be discussed demonstrating how SCCM can be leveraged to empower IT Pros and end users by providing self-service IT services.
    Type: Presentation
    2015 Fall

    Campus Mailing List Service - The Listmasters

    Terry McLaren, Eric Frahm, Tech Services; James Babiarz, Engineering IT; Allison Payne, ACES
    The Campus Mailing List Service provides University Units an option to host their mailing lists. The Unit's retain their identity, autonomy and local administration. This presentation explores the role of the Unit Listmaster(s) and issues related to migrating existing mail list servers to the Campus Mailing List Service.
    Type: Presentation
    2015 Fall

    Bootstrap.js accessibility and SkipTo.js for page keyboard navigation

    Jon Gunderson, Disability Resources and Educational Services (DRES)
    This session will discuss the accessibility of the native Bootstrap.js library used to create responsive/interactive websites and how the PayPal Bootstrap accessibility plug-in can be used to improve Boostrap.js accessibility. The session will also demonstrate the PayPal/Illinois SkipTo.js utility to automate the provision of supporting native keyboard access to the sections of your web pages.
    Type: Presentation
    2015 Fall

    Achievement badges and a new web site for Illinois Online Network

    Scott Johnson, Illinois Online Network - UAPS-University Administration; Ali Banihashem, Academic Programs and Services -- University Administration
    The Master Online Teacher certificate is a non-credit certificate comprising six courses, each of which is eight weeks. To encourage professional development and recognize less-than-certificate achievements, ION began issuing badges in February of 2013. Since then, thousands have been issued. Join us to hear about the process, decisions, and lessons. We also preview our new web site.
    Type: Presentation
    2015 Fall

    University Purchasing, IT Professionals and the State of Illinois

    Justin Johnson, UIUC Purchasing; Dan Szajna, Strategic Procurement
    The purchasing environment within the state and within the university is complex and dynamic. Understanding the 'rules', why the 'rules' are the way they are and the best paths to take for procurement is essential in Information Technology. This session by UI purchasing experts will cover information about the current Procurement climate in the State, the Illinois Procurement Code and how the University interprets and complies with the code, and advice about when and how to use various purchasing tools such as iBuy catalog vendors, Request for Proposals or Invitation for Bids, and P-Cards. There will be time for Q&A as well.
    PDF link
    Type: Presentation
    2015 Fall

    The Work Breakdown Structure (WBS) (Double-length Workshop, 10 a.m. - 11:45 a.m.)

    Brad Neavear, Tech Services; Noni Ledford, AITS
    The Work Breakdown Structure (WBS) communicates the project scope and helps project teams define the project work. The WBS is a technique that can be used to plan projects and create project schedules. In this presentation, we will explore the WBS, the components of successful Work Breakdown Structures, and different WBS.
    PDF link
    Type: Presentation
    2015 Fall

    My Dean Just Bought a Mac and I Need Help!

    Matt Childress, Paul Roberts, Tech Services at Swanlund; Brynnen Owen, GSLIS; Jake Rundall, Tech Services at FAA
    Don't hit a brick wall. Learn how the Munki ecosystem makes Mac software deployment easy. Come see how admins on the UIUC campus collaborate to deploy software in a user-friendly manner, participate in a world-wide community of Mac admins to automatically import software into Munki, and monitor their fleets, all using a collection of free and open-source tools.
    PDF link
    Type: Presentation
    2015 Fall

    IT Pro Orientation - Fall 2015

    Candice Solomon-Strutz, AITS
    This session is designed for IT Professionals who are new to campus or those interested in an overview of IT on the Urbana campus. We'll cover IT structures, processes, training, and available resources. This orientation is a great way to begin to network with your campus colleagues.
    PDF link
    Type: Presentation
    2015 Fall

    Email Management Revisited: A Cornerstone of University Communications

    Richard Gegg, Jordan Phoenix, Brent West, AITS;
    Email has become a ubiquitous tool at the University providing one of the cornerstones for University communications. However, as common as email is, most people still do not have a strategy for how to organize it. This presentation will discuss some of the issues surrounding email management and provide tips on how to address them.
    PDF link
    Type: Presentation
    2015 Fall

    Captioning at the University of Illinois: From non-STEM to STEM content

    Ann Fredricksen, Disability Resources and Educational Services (DRES)
    Captioning can seem like a daunting, time-consuming, and expensive task. There are many professional companies ready to produce a captioned file, but how do you determine high-quality captions from fair and poor captions? Are there any low/no cost solutions available for faculty and staff to choose from? Learn some quick tips and tricks that will help you in this process.
    PDF link
    Type: Presentation
    2015 Fall

    Panel Discussion - Powering Your Creations: IT Power Plant

    Brian Mertz, Communications, Technology Services; Bobbi Hardy, Concierge, Technology Services; Tina Olszewski, Help Desk, College of Veterinary Medicine; Jeremy W. Jones, Endpoint Services, College of Education; Jim Dohle, Printing, Library; Sandra Thompson, Web Hosting, College of Engineering; Michael Chan, Hybrid/Private Storage and Consumer Backups, College of Engineering; Chris Kuehn, Block Storage and Enterprise Backups, Technology Services; Brent Tuggle, Virtualization, Technology Services
    Services abound on campus. How does your pieces fit into the IT Power Plant? What is going on across campus to ensure that Everything is Awesome? Come learn, listen to, and ask questions of the IT Power Plant Solution Development Team to find out what is new and what is next.
    PDF link
    Type: Presentation
    2015 Fall

    What's new with Unified Communications

    Kevin Bird; Josh Mickle
    Poster session concerning upcoming information on Unified Communications
    Type: Poster
    2015 Spring

    Start MyResearch - Spring 2015

    Chris Bland; AJ Lavender
    Poster about Start MyResearch initiatives
    Type: Poster
    2015 Spring

    SharePoint Shared Service - Spring 2015

    Tom Kunka; Noni Ledford
    This poster will provide an overview of the SharePoint Shared Service. SharePoint Users Group and Operations Team will discuss the service offering, features and benefits.
    Type: Poster
    2015 Spring

    Shared Services Block Party

    Candice Solomon-Strutz; Larry Gibson
    Come learn about several shared services which include cloud data storage, online collaboration workspaces, website hosting, remote desktop support and discounted software distribution.
    Type: Poster
    2015 Spring

    Office 365 Pro Plus

    Andrew Nichols; Devin Gengelbach
    A preview of Office 365 Pro Plus, a cloud-based click-to-run version of Office available for desktops and mobile devices and can be accessed by students and faculty/staff using your UOFI Active Directory account.
    Type: Poster
    2015 Spring

    Mac Backups on the Cheap

    James Lane; Allison Payne
    With homemade charcoal and a second-hand grill, you, too, can set up a fully-functional Mac Backup system.
    Type: Poster
    2015 Spring

    Launching Transformative Technology in Advancement

    Bruce Adams; Heather Hafner; Mike Davis
    The Advance Illinois Project Team is approaching Go-Live in October for a suite of service lines that will transform philanthropy at the University of Illinois. This poster session is devised to inform tech professionals across campus lines about how the work of their colleagues in advancement and development will change with the new set of tools AI is implementing.
    Type: Poster
    2015 Spring

    iFLEX: Illinois Flexible Learning Experience

    Ava Wolf
    The University of Illinois recently branded their collaborative learning classrooms iFLEX which stands for the Illinois Flexible Learning Experience. The naming process involved the efforts of faculty and staff from five campus units, and has energized a vibrant and growing campus community around the common goal of student-centered teaching and learning. This poster highlights different facets of the campus community.
    Type: Poster
    2015 Spring

    Finding the Right Spices and Ingredients

    Richard Gegg; Brent West
    Information Governance, like a good BBQ dry-rub or sauce, depends on finding the right ingredients in the right mix. This recipe can help system management and development efforts by encouraging collaboration and identifying future resource needs. Use your culinary skills to help us get a taste for what data, information, and system ingredients you utilize in your 'Recipe for success'.
    Type: Poster
    2015 Spring

    Data Solutions Group

    Julia Hart
    The Data Solutions Group poster session will provide an overview of the vision of this group, efforts that are currently underway, as well as explain how you can get involved in this collaborative effort.
    Type: Poster
    2015 Spring

    Campus Digital Signage

    Andrew Wadsworth
    Explore the latest digital signage service offerings.
    Type: Poster
    2015 Spring

    Business Process Improvement Shared Service - Spring 2015

    Marc Carlton, University Administration; Amy Glenn, University Administration
    Type: Poster
    2015 Spring

    Streaming Applications with Citrix

    Chris Hendricksen, Technology Services at Illinois; Manu Pulikkan, Engineering IT; Thomas Webb, Engineering IT
    With Citrix XenDesktop, we can provide Windows applications to OSX, Linux, and Windows devices as well as iOS and Android mobile devices. Technology Services @ Illinois is partnering with Engineering to provide access to ICS lab applications on a pilot basis to courses across campus. Engineering is hosting a pilot on their current Citrix instance across several Engineering research groups. We'll be sharing what we've learned about application virtualization and where we are headed in the future.
    Type: Presentation
    2015 Spring

    Philosophy of Information Technology, the Remix

    Dave Mussulman, Engineering IT Shared Services
    Inspired by scholarly rambling faculty (and George Carlin), Dave will speak frankly about how we perceive IT. Dropping more knowledge than a Texas school board, he will encourage you to challenge your assumptions about our field. Revisited from a spring 2014 talk, this time we throw managers and your stalled career path on the barbie.
    Type: Presentation
    2015 Spring

    Online Training Available Through Illinois Compass 2g

    Rick Hazelwood, Technology Services at Illinois
    Need to train people and want to do it online with records kept for you? You can join the departments that have moved their training using Illinois Compass 2g as its platform. Come learn how you can get your training started using third party training materials, videos, tests, etc.
    Type: Presentation
    2015 Spring

    Observations from 'A Year of Cyberinfrastructure at Illinois'

    Chuck Thompson; David Gerstenecker; Heidi Imker
    Since the Fall 2014 IT Pro Forum, the Year of Cyberinfrastructure initiative ('Year of CI', http://cyberinfrastructure.illinois.edu/) conducted over 30 focus group sessions with faculty from around campus and also broadly surveyed faculty, postdocs, and graduate students. This session will provide an overview of what has been learned plus give an update on the development of the Campus CI Master Plan.
    Type: Presentation
    2015 Spring

    New Business Intelligence Technologies for the University of Illinois

    Mike Wonderlich, AITS; Amanda Bodine, AITS; Jennifer Selk, AITS; Jim Clennon, AITS
    The recent upgrade of Business Intelligence has provided new functionality in reports and data visualization. Also, the recent announcement of Tableau Server provides even more data visualization options. This poster session is an opportunity for people to learn more about these technologies available to everyone.
    Type: Presentation
    2015 Spring

    Classy Data Management

    Larry Dunham, Office of Privacy and Information Assurance
    The University is charged with storing all sorts of data, some of which has special handling requirements based on legal, regulatory and/or policy requirements. This session is designed to be a primer on understanding the basic types, and how the requirements could affect projects.
    Type: Presentation
    2015 Spring

    Well Done Operating Systems Deployment (OSD)

    Carl Stephens, UIF; Keith Sumlar, Illini Union; Scott Clemens, Library
    Intro to SCCM Replacing BIOS With a UEFI Operating Systems Deployment-SCCM Secure Boot Windows to Go
    Type: Presentation
    2015 Spring

    Toward an Information and Data Governance Program at the University

    Charles Gibson, AITS; Julia Hart, Graduate College; Dimuthu Tilakaratne, AITS; Rich Gegg, AITS
    The presentation will be a panel discussion by members of the Data Solutions Group committee of the Data Council and others who are working toward an information and data governance strategy across the University. The discussion will cover basic concepts, organizational value, best practices, current efforts and a vision for what could be accomplished at the University.
    Type: Presentation
    2015 Spring

    State/Future of Technology Services Virtual Hosting

    Brent Tuggle, Technology Services at Illinois
    An overview of updates to the CITES Virtual Hosting service. Looking at costs, business models, updated service offerings and infrastructure.
    Type: Presentation
    2015 Spring

    Personality Types: Who are you?

    Jay Guelfi, Engineering IT Shared Services; Thomas Webb, Engineering IT Shared Services
    Are you an INFP? ESTJ? How about Blue? Yellow? What do these even mean? They're personality types! Come learn how aspects of your personality affect how you relate to those around you, and how they relate to you! Learn to use this knowledge to be more effective at your job and happier in your life!
    Type: Presentation
    2015 Spring

    How to maintain one of the largest supercomputers in the world!

    Sharif Islam, NCSA
    In this talk I will provide a technical overview of Blue Waters _ one of the most powerful and largest supercomputers in the world. In addition to the common issues involved in administering any *NIX systems, I will highlight additional challenges related to large-scale system management and usage.
    Type: Presentation
    2015 Spring

    Using Tableau to Tell the Story

    Kathryn Courtney, University Housing Technology Services; Nate Britton,University Housing Technology Services
    Want to make your data sizzle? Need to ignite interest your reports? Tableau is here! University Housing has adopted Tableau for interactive data visualization. We'll share what we have done so far and what we have learned in the process.
    Type: Presentation
    2015 Spring

    State of Web Accessibility at University of Illinois

    Jon Gunderson, Disability Resources and Education Services
    Data will be presented on the current state of web accessibility at the University of Illinois using the Functional Accessibility Evaluator 2.0 technology. The session will engage the audience in a discussion of what IT professionals need to learn about and improve the implementation of the Level A and AA requirements of the W3C Web Content Accessibility Guidelines 2.0.
    Type: Presentation
    2015 Spring

    Marketing Yourself and Your Tools to Faculty: Insignts From A Year of Cyberinfrastructure

    Rob Watson, Technology Services at Illinois
    The Year of Cyberinfrastructure effort has spent months meeting with faculty and graduate students in an attempt to understand their problems, needs, and concerns. In this session we'll discuss those findings as they relate to what faculty and graduate students want from IT Pros, including local IT, CITES, and AITS.
    Type: Presentation
    2015 Spring

    How do I use these tongs? Getting the most out of IEM.

    Thomas Webb, Engineering IT Shared Services; Gavin Flure, Engineering IT Shared Services
    Do you manage Windows endpoints? Are you looking for ways to automate and simplify? Are you new to IEM and looking for ways to make it work for you? We'll talk about our experience using IEM in the College of Engineering, along with tips and tricks to get the most bang for your buck.
    PDF link
    Type: Presentation
    2015 Spring

    Feedback 101: Understanding and Creating a Feedback Culture

    Dave Mussulman; Mike Bohlmann; Jim HurstIrene Sakellarakis
    Giving or receiving feedback can be an uncomfortable exchange, but the benefits to yourself and organization far outweigh the negatives. Join us to explore terms, mechanics and methods used to build a feedback culture.
    Type: Presentation
    2015 Spring

    Yoking the Clients

    Liam Moran, CITL _ ATLAS Instructional Media Resources
    Modern web browsers are powerful pieces of software: websockets, webRTC, new HTML5 capabilities are largely going under-exploited. Combined with a client-side web application framework, there's potential for delivering highly interactive web experiences supported by minimalist backends. Let's demonstrate some new browser capabilities while exploring the advantages of moving work from server to client.
    Type: Presentation
    2015 Spring

    Mobile Computing on Campus

    Jim Caputo, AITS; Robert Baird, CITL; Amy Hovious, Technology Services at Illinois; RJ Kunde, CITL
    Last IT pro forum, our team presented its plan to improve mobile computing at the University of Illinois. This time around, we bring to you the results and progress in identifying those areas which will cause the greatest impact, obtained directly from students and staff. Some of the findings may surprise you!
    Type: Presentation
    2015 Spring

    Grilling Up Governance: Bringing your Ingredients to the IT BBQ

    Sol Roberts-Lieb, College of Fine & Applied Arts; James Quisenberry, University Housing
    What is IT Governance? What does it mean to you? How Do you get involved? Learn about recent changes to IT Governance and how to participate. This session will be a brief presentation on Governance with the majority of time spent gathering of ideas from you on how to both improve the process and how to drive success.
    Type: Presentation
    2015 Spring

    2-Step Authentication

    Chris Barton, AITS; Joe Barnes, Technology Services at Illinois; Jared Ross, AITS; Jeff Heckel, AITS
    2-Step Authentication provides identification of users with the combination of two different components. Something you know (password) with something you have (phone/portable device). It adds an extra layer of protection to the standard password method being used. 2-Step Authentication is currently installed at the University of Illinois and is being looked at to be installed in front of Banner Forms.
    Type: Presentation
    2015 Spring

    Web APIs as a Platform for Enabling Application and Service Development

    Andy Gherna, _Technology Services at Illinois; Jeff Dimpsey, Technology Services at Illinois
    CITES has been hard at work developing new Web-based APIs to enable developers across campus. We will discuss the principles behind web APIs, show some of what's available, and how to apply it to your own applications.
    Type: Presentation
    2015 Spring

    So You Want To Be A Manager?

    Brad Mahaffey, Engineering IT Shared Services
    Focusing on IT professionals who want to advance their career track into management, this presentation will discuss the challenges new managers often face in this transition, and ways to overcome and be successful in their new role. This session is being sponsored by IT Manager Development Program.
    Type: Presentation
    2015 Spring

    Service Desk Management Front-End - A Case Study in Project Management

    Noni Ledford, AITS; John Cowsert, AITS; Vince Wiley, AITS
    Service Desk Management application gets a face lift. We will show you an example of running a real project, the challenges we encountered along the way and how we've resolved the issues and came up with a 'great' product.
    PDF link
    Type: Presentation
    2015 Spring

    Identity and Access Management (IAM) - It's really coming!

    Mark Pollard, AITS; Brian Mertz,_Technology Services at Illinois
    The One ID and Password (OIDPW) phase of the Identity and Access Management (IAM) is now scheduled to go-live on the Urbana campus in October of 2015. Come learn what's going live, what you need to do to prepare and see a demo of the product.
    PDF link
    Type: Presentation
    2015 Spring

    From Backyard BBQ to Taste of Champaign

    Julia Hart, Graduate College; Tom Kunka, Technology Services at Illinois
    This session focuses on finding the right level of collaboration, knowing when to take your backyard conversation and turn it into something more. From understanding the roots of a collaborative community to sharing how to get involved, this session provides insight into successful collaborations. It is based on an article co-authored by the speakers,'Just Show Up: Creating Collaborative Communities.'
    Type: Presentation
    2015 Spring

    Data visualization for IT Pros: Grilling up the perfect charts and graphs.

    Jacob Vann, AITS; Dimuthu Tilakaratne, AITS
    Is your fridge full of raw data, but you don't know how to grill up the perfect meal with it? Learn the recipes and secret sauces to take your raw data and grill it to perfection, using tools like Tableau and Excel. Take what you learn and collaborate to take real data and make more meaningful charts.
    Type: Presentation
    2015 Spring

    Keynote - IT Vision & Strategy

    Mark Henderson, CIO
    Mark Henderson will present his vision for supporting the campus research, educational, and public engagement missions.
    Type: Presentation
    2015 Spring

    U of I Box

    Larry Gibson, AITS
    Are you tired of emailing files back and forth with your colleagues, while never knowing for sure which version is the most current? Do you need a simple, no-hassle way for your department or committee to quickly collaborate on documents?_Have you been looking for a secure method to share files with_colleagues_across your campus, or across institutions? Would you like to easily sync all of your important files between your desktop, laptop, smartphone, and iPad? If so, look no further than the new Illinois_Box.com_service.
    Type: Poster
    2014 Fall

    START myResearch - Fall 2014

    Chris Bland, AITS; Sean Ireland, AITS
    START (Systemwide Tools for Administration of Research and Training) is the grants management software leveraging open source (Kuali Coeus) as well as University of Illinois developed software._ myResearch is the Principal Investigator (PI) portal that integrates and displays information from a number of different university systems. It provides faculty with access to the information they need to prepare, submit, route, and manage their grants._ Come visit us to learn about the new application that will handle RNUA (Report Non-University Activities) and FCOI (Financial Conflict of Interest) disclosures._ The myDisclosures Application will be available for the 2015 RNUA. We will also be demonstrating the newly released features of the myResearch Portal.
    Type: Poster
    2014 Fall

    SharePoint 2013 Upgrade

    Noni Ledford, AITS; Shawn Lee, AITS
    SharePoint is a tool for collaboration that helps groups of people (whether work teams or social groups) share information and work together. SharePoint sites are dynamic and interactive -- members of the site can contribute their own ideas and content as well as comment on or contribute to other people's sites. We're upgrading the Production environment of SharePoint 2010 to SharePoint 2013 as part of the enterprise shared service to the university.
    Type: Poster
    2014 Fall

    IT Manager Development Program

    Jim Hurst, Engineering IT Shared Services; Jake MacGregor, CITES; Gale Stafford, CITES
    The MGRdev program was created and piloted in 2013, after which the facilitation team did a full-fledged ITPF presentation which was well attended and received._ By the time of this Fall's IT Pro Forum we will just have wrapped up the very successful 2014 Cohort of MGRdev and will be looking ahead to next year._ While a full-scale presentation was needed to introduce the program to the community, at this point we hope to become a well-known resource like the IT Leaders Workshop._ For this poster session the MGRdev Facilitation Team (7 people total) would staff the poster throughout the event to talk about the program and answer questions from interested parties._ A shortened, more flexible version of the content from our 2013 presentation would apply to this poster session:_ 1._ There is a high demand for manager_ training, particularly MGRdev, because of its quality of content and affordability. 2._ People in our_ IT Pro community want to know when the next session is and how to apply 3._ Our peers would also like to ask questions about what the training covers 4. The MGRdev faciltator team can also share participant feedback that identify the strengths and uniqueness of the program. 5._ We will describe the core management skills covered in the program, backed by research.
    Type: Poster
    2014 Fall

    Illinois Compass 2g: New and Enhanced Features to Facilitate Education and Collaboration

    Konstantinos Yfantis, CITES; Julie Wilson, CITES
    IT Professionals help support faculty, students and staff that use Illinois Compass 2g in their academic units and can benefit from this poster session by learning how the system can be help facilitate teaching and learning as well as help with research, committee work, training and other endeavors. They will be able to provide guidance to existing and potential new users about the system, connect them to resources on taking advantage of enhanced features along with improved support resources._ CITES launched the Compass 2g (powered by Blackboard Learn) service in November 2011. The service's predecessor Illinois Compass (powered by Blackboard Vista) was retired in December 2012. CITES started providing Blackboard Mobile Learn as a free app for Illinois students, faculty and staff in Fall 2012. Integrations with publishers such as McGraw Hill Connect as well as others, Compass 2g makes it easy for student to access educational resources._ We plan to provide a synopsis of the service including new features, upcoming plans as well as an overview of the technical infrastructure. We will also illustrate the diverse support resources available to faculty, students and staff to help them use the service that include help desk services, individual and group consulting, scheduled and custom training, web-based tutorials, Lynda.com as well as the Blackboard YouTube channel._ The new features and enhancements for Summer 2014 include: ? Access to test logs for instructors ? Delegated and anonymous grading ? New options for tests: availability exceptions and feedback for students ? Plagiarism detection integrated into assignments ? User interface improvements: grade center and navigation_ We will solicit input by participants on how we can improve the service to help faculty, students and staff fulfill their teaching, learning, outreach missions._ Finally we will also discuss how we engage with faculty, staff and students on a regular basis via the Compass 2g Advisory Group to help us harmonize the service with their needs.
    Type: Poster
    2014 Fall

    IlliniSpaces: Students Discovering You

    Stephen Butler, CITES
    There are many small and large locations on campus available for academic use that most students aren't aware of. IlliniSpaces is a new application initially developed at the University of Washington that CITES is bringing to Illinois. We'd like to share some of the features and implementation details so that departments can come on board:_ 1. Basic overview of the application and who our audience is. Highlight some of the search and map features, the space details, and different feedback mechanisms for students._ 2. Discus a bit the architecture and how to contribute code. It is a Django 1.4 project running on Python 2.7 and gunicorn. Our code is forked from the UW-IT-ACA GitHub repository and also hosted on GitHub._ 3. Look at the admin interface for working with spaces. Discuss the stock attributes from UW that we implemented for this campus._ 4. Discuss some of the UIUC specific space attributes we added. Look at filtering spaces based on uiucEduType. Look at filtering spaces by matching a user's University Housing mailing address._ 5. Talk about some future ideas we've had for expanding the service. Other attributes and instances we might implement.
    Type: Poster
    2014 Fall

    Data Center Shared Service (DCSS) - Fall 2015

    Jason Strutz, Library
    Data Center Shared Service (DCSS) is a campus initiative to consolidate campus server rooms and data centers into high-quality shared data center facilities. Through use of shared data centers, the campus can provide higher-quality facilities while reducing overall costs. Please stop by our poster table to ask questions about our service. We have many units across campus utilizing our service and we are always willing to take on more.
    Type: Poster
    2015 Fall

    Endpoint Management for all your devices

    Matthew Jones, CITES_
    Managing endpoints can feel like herding cats, but it doesn't have to. Using endpoint management tools helps keep devices in your department organized, secure, and up-to-date. Learn how to stop chasing down devices and hand-patching by performing mass software installation and removal, in addition you can check for device compliance to become more efficient, in control, and knowledgeable about your department's assets._We will have information regarding BigFix, Mobile Device management (Air-Watch), McAfee, and other services offered by the CITES Endpoint Management Group._
    Type: Poster
    2014 Fall

    Email Footprint Challenge

    Brent West, Records and Information Management Services; Jordan Phoenix, Records and Information Management Services
    CITES and Records and Information Management Services (RIMS) are challenging Illinois faculty and staff to a friendly competition to see who can create the smallest email footprint by clearing out old messages. We are asking everyone to spend a little time deleting any unnecessary messages. RIMS will discuss the results of the previous competitions, highlight initial reduction information, and share results from the annual UIS Email Footprint Challenge and fourth annual OBFS Information Footprint Challenge.
    Type: Poster
    2014 Fall

    Data Center Shared Service (DCSS) - Fall 2014

    Jackie Kern, DCSS Operations Chair, Facilities and Services; Becky McNaught, DCSS Project Manager, AITS_
    Encourage engagement in the data center shared service effort across campus._We will be available to answer any questions about DCSS and the services we offer. This will allow us to socialize the campus effort that is called out in the campus IT strategic plan.
    Type: Poster
    2014 Fall

    CITES Remote Desktop Gateway

    Jon Gillen, CITES; Devin Gengelbach, CITES
    The CITES Remote Desktop Gateway service greatly simplifies connecting to Windows hosts from non-University networks._We will be providing information about the CITES Remote Desktop Gateway service, which should be particularly handy for IT Pros who work with Windows machines._ The public documentation page is here:_https://www.cites.illinois.edu/remotedesktop_ It's essentially a Remote Desktop tunnel that allows IT Pros or users to access the Remote Desktop service on an Active Directory-joined Windows machine from non-University networks. It works well with every official Microsoft Remote Desktop client, including those on mobile devices.
    Type: Poster
    2014 Fall

    Business Process Improvement Shared Service - Fall 2014

    Marc Carlton, University Administration; Amy Glenn, University Administration
    The poster will contain the following information: purpose of the Business Process Improvement (BPI) Shared Service; overview of the service offerings, including engagements, training and support; structure and composition of the team; examples of past and present projects. Handouts explaining the service offerings, outlining our upcoming training dates and providing examples of past and current projects will be available at the table.
    Type: Poster
    2014 Fall

    Advance Illinois | Transforming Advancement for the Future

    Heather Hafner, Advance Illinois Project; Mike Davis, Advance Illinois Project; Bruce Adams, Advance Illinois_Project
    A world-class University of Illinois advancement program is dependent on superior, function rich, integrated technology. The Advance Ilinois (AI) project will convert existing data and implement new technology to ensure completion of the project prior to the public phase of the next University-wide comprehensive campaign to begn in approximately 2017. The Blackbaud CRM implementation will replace the current FACTS legacy system and provide new software and additional functionality for the advancement community to support the tracking of donor and alumni data through a legacy data conversion, major gift prospect management, revenue tracking and reporting, annual fund solicitation, online communication and interaction, event management, volunteer and member management, and tracking of and reporting on key performance metrics.
    Type: Poster
    2014 Fall

    University KnowledgeBase: Solving your support puzzle

    Susan Flanagin, AITS; John Cowsert, AITS
    Need answers? Don't know how to share it with your customers? Come see how the new University KnowledgeBase can add another piece to your support puzzle.
    PDF link
    Type: Presentation
    2014 Fall

    SharePoint: More than document storage

    Sal Belahi, Engineering IT Shared Services
    Many IT Pros have heard of or may even be familiar with Microsoft SharePoint. Not many, however, know how to manipulate SharePoint beyond simple document storage for collaboration. In this workshop we’ll be covering some basic SharePoint tools and then delve deeper into more advanced topics such as resource allocation, advanced calendar functionality, workflows and more.
    Type: Presentation
    2014 Fall

    IT Risk Management: Blank checks, escalation, and other scary stuff explained

    Chuck Geigner, Office of Privacy and Information Assurance
    I will explain in this presentation what the new risk management practices and procedures look like, what still needs to be done, what all our fancy new terminology means, why this is important to the University's goals, how it is different than what we've done in the past, and how this lets us all sleep better at night.
    Type: Presentation
    2014 Fall

    Scanning, Two-Factor, and Exposure - Security Tools

    Steve Gatses, Office of Privacy and Information Assurance; Larry Dunham, Office of Privacy and Information Assurance
    An introduction to new security tools offered by The Office of Privacy and Information Assurance, with a particular focus on vulnerability assessment, identifying your network's exposure to the internet, and two-factor authentication.
    Type: Presentation
    2014 Fall

    CITES PaperCut for Departments

    Stephen Butler, CITES
    How CITES is running PaperCut to meet the needs of multiple departments on campus. Focuses will be on billing and departmental use cases.
    PDF link
    Type: Presentation
    2014 Fall

    Getting Your People Started with Video

    Rick Langlois, CITES
    We will provide you with the step-by-step process to help your clients get started producing and publishing their own UIUC-quality teaching and research videos.
    Type: Presentation
    2014 Fall

    Making Campus Mailing Lists Work for YOUR Users

    Eric Frahm, CITES; William Lassiter, CITES; Terry McLaren, CITES
    Engaging campus IT Professionals on how CITES Campus Mailing Lists can meet their needs, and how to support list owners on campus.
    PDF link
    Type: Presentation
    2014 Fall

    Credit Cards: About to become a relic of the past

    Marc Henkel, Treasury Operation; William Seeman, AITS
    With the release of new products like Apple Pay and the upcoming shift to EMV (aka chip and PIN), the way we use credit cards and mobile devices to pay will radically change in the near future. Come learn about how new technologies will not only make payments easier, but also more secure.
    Type: Presentation
    2014 Fall

    Elevator Speeches: Delivering your message when it counts

    Mike Bohlmann, College of Media; Chris Tidrick, University of Illinois Extension
    Being a large campus in a college town, we often find ourselves meeting students, faculty, department heads, and other leaders in random places inside and outside of work. These opportunities are a chance to build relationships, gather input, and pitch the latest IT service. Participants will learn and practice delivering a convincing message in a short amount of time.
    Type: Presentation
    2014 Fall

    I am Virus Free and I Have a Skinny Footprint!

    Kara McElwrath, UIS; Jeff Sudduth, UIS
    Antivirus Day, Digital Footprint Challenge, Scavenger Hunts, Springfest Events, Alumni Lunch and Learn, Tech Day, Faculty Development Workshops. Join us as we discuss the events and activities we host at UIS to spread the word about our services and resources - and how they help us ensure our campus community has the information and skills they need.
    PDF link
    Type: Presentation
    2014 Fall

    Open-Source, Web-Based Project: Universal System Manager for monitoring, control, and reporting

    Andrew Wadsworth, CITES; Tracy Whittaker, CITES; Rick McNeely, CITES; Yuriy Kuzma, CITES
    USM is a web-based system that was designed in-house to manage Audio-Visual (AV) equipment installed in classrooms and conference facilities across the University campus. This open-source software solution gives CITES staff the ability to consolidate equipment from multiple vendors using a single customizable web-based application.
    PDF link
    Type: Presentation
    2014 Fall

    Dissecting Learning Spaces

    Candice Solomon-Strutz, CITES; Heidi Gharst, CITES
    Over the years there have been multiple remodels to learning spaces on our campus. Come listen and share as our panel presents case studies and survey data collected during several learning spaces remodels. The stories the panel has to share will present best practices and lessons learned in the process.
    PDF link
    Type: Presentation
    2014 Fall

    AITS Mobile Development Services: Let us help you be successful at mobile

    Jim Caputo, AITS; Sharon Zhu, AITS
    AITS Mobile Development Services develops mobile apps as well as smoke tests and deploys all university-related apps created by other departments. Come learn how we can assist with the design, construction, testing and deployment of your mobile apps and mobile-responsive websites. We'll also share our development experiences with technologies such as Bluetooth beacons, the TestFlight testing tool, credit card payments and what we've learned from these efforts.
    Type: Presentation
    2014 Fall

    From Banner 8 to Banner XE

    Stephanie Dable, AITS; Brian Schoudel, AITS; Beth McCarter, AITS
    Have you heard of Banner XE? In this presentation, we will help you understand the difference between Banner 8 and Banner XE. We will also discuss some of the XE modules, and provide a demo of the Faculty Grade Entry module. Finally, we will discuss some of the technical aspects of XE, including architecture, APIs, extensibility, performance, and accessibility.
    PDF link
    Type: Presentation
    2014 Fall

    Avoiding Project Management Pitfalls at the University of Illinois

    Noni Ledford, AITS; Kandance Turner-Jones, NCSA
    The key objective in project management is to complete your project successfully. That often means steering clear of the potholes in the road. This interactive presentation of common pitfalls helps you avoid some of the problems that plague unsuccessful projects at the University of Illinois. Come prepared to share pitfalls that you’ve experienced and if applicable, how you’ve overcame them.
    PDF link
    Type: Presentation
    2014 Fall

    Search Party: Finding a Google Appliance Solution

    Leslie Sherman, OBFS; Melissa Rubik, OBFS; Srividya Ranganathan, OBFS; Shawn Lee, AITS
    This session will provide a case study of the Illinois Public Higher Education Procurement Bulletin search solution. During this case study, we will introduce and describe the Google Search Appliance and the capabilities we leveraged.
    PDF link
    Type: Presentation
    2014 Fall

    Wireless Data Expansion

    Craig Flowers, VetMed; Tracy Smith, CITES; Troy Gagne, CITES; Chuck Hayes, CITES
    Through funding provided by the campus and the colleges, CITES is in the process of upgrading wireless service throughout campus. Come learn about the status of the project as well as the process for evaluating and upgrading a building.
    Type: Presentation
    2014 Fall

    Completing the Puzzle: Bringing Mobile Devices into the Managed Picture

    Matthew Jones, CITES
    Worried about mobile devices in your department? Looking for a way to facilitate App purchases on personal devices? Join Matt Jones for a discussion of campus-wide Mobile Device Management (MDM) and the campus’s pilot solution. With MDM ITPros can manage devices and departments can purchase, install, and uninstall applications on personally owned devices. AirWatch representatives will be on hand.
    Type: Presentation
    2014 Fall

    Case Study: The Library and Data Center Shared Services

    Jason Strutz, Library
    In 2012, the Library began a project to consolidate its three server rooms into shared data center space. We will discuss the motivation for undertaking this project, the technical and strategic hurdles that had to be overcome, and the benefits realized so far.
    Type: Presentation
    2014 Fall

    Personal Touch from a Distance

    Matt McNeilly, FAA-IT; Sol Roberts-Lieb, FAA-IT
    As budgets decline, areas are consolidating small IT groups into larger units. The question often asked is ‘How do we keep the personal touch when IT isn’t just down the hall.” We will discuss FAA-IT’s approach for keeping in touch and provide time for you to create an adoption plan for one or more of these practices.
    Type: Presentation
    2014 Fall

    AD Migration the Engineering IT Way

    Kathleen Booth, Engineering IT Shared Services
    The end of (UIUC) AD is coming…you’ll feel fine (in UofI). How to build an AD OU structure you want to live in for the next 10 years—and then move in.Tips, tricks, suggestions, and pitfalls from a department that has been heavily in UofI for 2 years.
    PDF link
    Type: Presentation
    2014 Fall

    A Year of Cyberinfrastructure at Illinois

    Chuck Thompson, College of Engineering; Tracy Smith, CITES
    A Year of Cyberinfrastructure (“Year of CI”, http://cyberinfrastructure.illinois.edu/) has been funded by the OVCR and the OCIO to build awareness and understanding of what CI resources can do for faculty in all disciplines and to develop a plan for implementing additional campus CI resources. This session will provide details on planned activities and how IT Pros can engage with them.
    PDF link
    Type: Presentation
    2014 Fall

    Kaltura: It's Here Now, No Really It Is

    Drew MacGregor, CITES; John Tubbs, College of Business
    “Not these guys again!? They’ve been selling a vision for a media engine for 3 years.” Yes, we have! But now we’re here to SHOW you what will roll out to campus in the next 12 months and how it will impact you. Come and see what your user base will be asking you about this year.
    Type: Presentation
    2014 Fall

    Urbana Campus Mobile Computing Initiatives - Let's Collaborate!

    Jim Caputo, AITS; Amy Hovious, CITES; Robert Baird, CITES
    Mobile computing is here to stay and growing by leaps and bounds. There are collaborative efforts underway to identify and bring together mobile expertise across campus to share information, identify application needs and help grow and push the envelope on technology. Come learn how students are getting involved and how you can too!
    Type: Presentation
    2014 Fall

    Research Data Service

    Heidi Imker, Library; William Mischo, Library
    The Research Data Service (RDS) is a pilot service established in 2014 to provide the Illinois research community with the expertise, tools, and infrastructure necessary to manage and steward research data. Headquartered in the University Library, the Research Data Service is a partnership between the Office of .the Vice Chancellor for Research, the Provost, the Library, GSLIS, CITES, and NCSA.
    PDF link
    Type: Presentation
    2014 Fall

    From Entrepreneurial to Enterprise: IT Grows Up

    Nate Baxley, ATLAS; Rami Dass, ATLAS
    Many IT services at the University start out as small installations serving a few users. As services grow, they give up some of the run-and-gun approach of an entrepreneurial environment to gain the stability and service level of an enterprise service. We will discuss challenges and breakthroughs encountered while changing infrastructure, development, support, and culture as a service grows up.
    PDF link
    Type: Presentation
    2014 Fall

    Bomgar: Weird Name for Great Remote Support Tool

    John Cowsert, AITS
    Ever wish you could support a remote Mac user with your Windows machine and see exactly what they see? Want to connect your new Linux machine to an old Windows machine? Ever been on the run and needed to support someone remotely using just your smartphone or tablet? Come and experience Bomgar as AITS demonstrates this powerful remote services tool.
    PDF link
    Type: Presentation
    2014 Fall

    IT Pro Orientation

    Candice Solomon-Strutz, CITES
    This session is designed for IT Professionals who are new to campus or those interested in an overview of IT on the Urbana campus. We'll cover IT structures, processes, training, and available resources. This orientation is a great way to begin to network with your campus colleagues.
    PDF link
    Type: Presentation
    2014 Fall

    IT Professionals Welcome

    Type: Presentation
    2014 Fall

    The Illinois Compass 2g Advisory Group

    Dan Hahn, CITES
    During the migration to Blackboard Learn in October 2012, CITES reached out to departments and individuals across campus to establish the Illinois Compass 2g Advisory Group. This poster will provide an overview of the involvement of faculty, students, and staff to increase alignment between their needs and the Compass 2g service.
    Type: Poster
    2014 Spring

    Illinois Compass 2g Service Update

    Gabrielle Venatta, CITES
    View the Illinois Compass 2g poster to learn more about the service's campus impact.
    Type: Poster
    2014 Spring

    Identity and Access Management (IAM) Update Spring 2014

    Mark Pollard, AITS; Brian Mertz, CITES
    The IAM project implements a set of business processes and supporting infrastructure for the creation, maintenance and use of digital identities at the University of Illinois. Come learn about the updated schedule and how IAM will impact you and your organization.
    Type: Poster
    2014 Spring

    Digital Signage @ UOFI - Spring 2014

    Andrew Wadsworth, CITES; Tom Kunka, CITES; Tim Wylder; CITES
    This poster session will showcase the use of digital signage across campus, investigate the latest software features, and explore emerging technologies that can be integrated into unique signage solutions.
    Type: Poster
    2014 Spring

    Dealing with the monstrous menace of email

    Brent West, Records and Information Management Services
    RIMS illustrates both the well-known and hidden costs of email use and, in particular, the over-retention of email.
    Type: Poster
    2014 Spring

    Teamwork Makes the Dream Work

    Stephan Seyfert, AITS
    It's a myth that one person can do something great. Strong leaders who changed our world dreamed big and were successful because they were always part of a team. In this interactive session, learn 10 steps that will help you become an effective team leader or teammate and work together toward dream achievement.
    PDF link
    Type: Presentation
    2014 Spring

    Next Generation Backbone

    Debbie Fligor, CITES; Phil Winans, CITES; Chris Skaar, CITES
    CITES is deploying the hardware for the next campus backbone in the summer of 2014. Come find out what to expect from the new hardware and how the transition will happen.
    Type: Presentation
    2014 Spring

    Media-Rich Mania: Using Media to Engage Students

    Kara McElwrath, ITS; Jeff Sudduth, ITS
    Interactive images, Google Map-based class rosters, mobile devices in the classroom, effective online group interactions and projects, video-based learning and assessment. Join us as we showcase some of the best media-rich projects happening at UIS - and how you can implement them at your school.
    Type: Presentation
    2014 Spring

    Advance Illinois: Creating a Legacy and Foundation for World-Class Advancement Strategies and Practice

    Michael Hites, AITS and UA CIO; Mike Davis, U of I Foundation; Joe O'Neill, U of I Foundation
    During this upload session, presenters will talk about the initiative to modernize the University's 20-year old advancement system and electronic document management system. A demonstration of Blackbaud CRM, the new alumni and donor advancement CRM solution will be given.
    PDF link
    Type: Presentation
    2014 Spring

    The Big DMZ Model - How Can We Fix This?

    Charles Geigner, Office of Privacy and Information Assurance
    Discussion on the features and importance of segmented, private networks as opposed to addressing everything with a public IP.
    Type: Presentation
    2014 Spring

    SCCM 2012 - Automating Endpoint Management

    Gordon Yang, Crop Sciences/ACES Keith Sumlar, Illini Union/Student Affairs
    SCCM 2012 has now been fully deployed across all three UOFI campuses! Please join us as we give you current updates on the service and provide some high level demos of some of the management tasks you can do. No matter where you are in your level of adoption of SCCM, we trust you will find this session useful to understand how you can use SCCM to make your job easier! We'll be hosting a short general Q&A session at the end
    Type: Presentation
    2014 Spring

    Leading From Anywhere - ITLP/ITLW - The Leadership Revolution

    Gus Aldaba, Information Services, Hospital; Mike Lund, ACCC Kathy Lyons, CITES; Kim Nguyen-Jahiel, AITS; Cheryl Murphy, Information Services, Hospital; Allen Randall, ACCC; Lee Katman, UIC College of Medicine IR; Rich Chua, UIC College of Medicine IR; James Quisenberry, UIUC Housing; Brian Damm, UIUC Housing; Jennifer Selk, AITS; Barry White, UIC; Craig Jackson, LAS, UIC; Alice Jones, AITS
    In this panel interactive discussion, graduates and current participants of the University of Illinois IT Leadership Program (ITLP) will provide an overview of the ITLP and ITLW programs and engage the audience in a set of introductory topics essential for engaging in positive relationships with others: active listening, giving and accepting feedback, and presence.
    PDF link
    Type: Presentation
    2014 Spring

    Tricks of the Trade for Project Management

    Noni Ledford, AITS; Brad Neavear, CITES; Kandace Turner-Jones, NCSA; Gary Bernstein, Fine and Applied Arts; Christina Vann, AITS; Kelly Block; AITS
    This two-hour group-based course will uncover some of the secret tricks of project managers. You will gain insight into common challenges project managers face during each phase of the project and effective countermeasures. Participants will also work together to develop a top 10 'must do' list of activities for managing projects at the edge.
    PDF link
    Type: Presentation
    2014 Spring

    Hands on Usability: Help Build an IT Pro Web Architecture

    Cordelia Geiken, CITES; Dena Strong, CITES
    You don't need expensive tools to perform useful usability assessments! First, learn how a pack of index cards and a conference table can improve your site's navigation. Then, practice what you've learned and put your own ideas into a potential design for the CITES IT Pro web architecture.
    PDF link
    Type: Presentation
    2014 Spring

    Desktop Support, Software Programmer, Server Admin, CIO: It's All About Customer Services

    Stephen Kemp, CITES; Danny Tang, Engineering; Allison Payne; ACES
    In our technology-driven world we often forget that HOW we provide service to the customer is often more important than simply providing the service itself. This interactive workshop will help you recognize why customer service skills are important to everyone, how you can set yourself up for successful customer interactions, and different ways to tackle typical situations that we all encounter.
    Type: Presentation
    2014 Spring

    Making Collaboration Ubiquitous Through the Redesign of Underutilized Student Spaces

    Tracy Whittaker, CITES; David Reid, ATLAS
    The Student Collaboration Spaces project was created to identify 2 to 5 underutilized public spaces across campus and develop each space into comfortable and supportive collaboration spaces with appropriate seating, desktop space, decor, electricity and technology sufficient for study, homework, research or group activities. The presenters will discuss how the university is supporting the development of informal learning space transformations.
    Type: Presentation
    2014 Spring

    IT Student Training and Development Strategies: Sharing What Works in Your Organization

    Ashley Hetrick, CITES
    Student employee managers can greatly benefit their students, their organizations, and other employers by sharing strategies for student training and development. Participants in this networking session will discuss successful student training and development projects they are currently undertaking, as well as what kinds of skills they themselves, in their divergent fields, are looking for in employees.
    Type: Presentation
    2014 Spring

    E-mail at Urbana-Champaign

    Eric Frahm, CITES; Josh Mickle, CITES; Lance Campbell, Office of Web Services; Thomas Dawson, AITS
    Presenting the many pieces in mail flow for the Urbana-Champaign campus, including campus-wide relay, mailbox, and mass mailing services.
    PDF link
    Type: Presentation
    2014 Spring

    HeartBleed & Monlist: Proactive Campus Security Response

    Wayland Morgan, CITES; Chuck Geigner, CITES
    Discussion on anatomy and response for the latest big security vulnerabilities that affected you, in ways you may have realized or not.
    Type: Presentation
    2014 Spring

    Facilitating Meetings and Stimulating Debate Using the Six Thinking Hats Method

    Gale Stafford, CITES
    We have all struggled with poorly facilitated meetings and discussions, where one person dominates discussion. Or people argue over trivial things, losing sight of the need to debate central, critical issues. Having a framework for facilitation allows us to facilitate meetings more effectively. Frameworks like de Bono's Six Thinking Hats provides a good way to facilitate and guide discussion.
    PDF link
    Type: Presentation
    2014 Spring

    Explore Web Accessibility

    Keith Hays, CITES; Tim Offenstein; CITES; Michael McKelvey, MSTE
    Do you have a web accessibility question you've always wanted to ask? Or maybe you'd like to dig into a design pattern you've seen in the wild to find out if it is accessible or not? Bring your questions to this accessibility Q&A session!
    Type: Presentation
    2014 Spring

    Event Registration, Online Payment, and Workflow Through FormBuilder

    Adam LeGrande, AITS; Buddy Strube, ATLAS; Michelle Rome, ATLAS; Brian Walsh, Division of Intercollegiate Athletics
    FormBuilder is an enterprise application supported jointly by AITS and ATLAS. This presentation will give a high level general overview of the application and a description of its functionality as a lightweight workflow tool and event registration/online payment application. There will also be discussion from client(s) as to how FormBuilder has helped them automate their business processes.
    Type: Presentation
    2014 Spring

    Death by 1000 PaperCuts: Our Multi-College Print Management Service Endeavor

    Meghan Smith, Media IT; Jake Rundall, FAA Admin; Stuart Turner, Engineering IT Shared Services
    A high level presentation on the shared print service being put together by several colleges at UIUC. We will discuss lessons learned along the way as well as features and the future of the service.
    Type: Presentation
    2014 Spring

    Talking IT to Non-Technical Audiences

    Brian Mertz, CITES
    IT Pros frequently must explain technical topics to non-technical people. Whether announcing maintenance, training customers, or marketing services, there are ways to make technology more understandable. CITES CCO Brian Mertz will share strategies and techniques to communicate technical topics to non-technical audiences. Participants are invited to bring technical topics or projects that they would like help explaining to non-technical audiences.
    Type: Presentation
    2014 Spring

    Proactive Application Security: Thinking Secure

    Douglas Phillips, Center for Innovation in Technology and Learning
    Security in most applications is reactive. Reactive security is time-consuming and expensive. This presentation discusses architecture planning and thought processes which facilitate proactive security processes.
    PDF link
    Type: Presentation
    2014 Spring

    Functional Accessibility Assessment of Web Sites

    Keith Hays, CITES
    Have your heard a lot about the need for web sites to be accessible, but you don't know where to begin? Think you need an accessibility professional to figure it out? Come learn ten things to check for in a website that will let you get a handle on accessibility, even if you don't write html!
    Type: Presentation
    2014 Spring

    START myResearch; Supporting Research by Leveraging Kuali Coeus Open Source Software and PI Portal

    Youngwook Song, AITS; Chris Bland, AITS; Sean Ireland, AITS
    START (Systemwide Tools for Administration of Research and Training) is the implementation of Kuali Coeus (KC) open source software for grants management and myResearch is the Principal Investigator (PI) portal that will integrate and display information from a number of different university systems, giving faculty access to the information they need to prepare, submit, route, and manage their grants.
    Type: Presentation
    2014 Spring

    Philosophy of Information Technology

    Dave Mussulman, Engineering IT
    Inspired by scholarly rambling faculty (and George Carlin), Dave will speak frankly about how we perceive IT. Dropping more knowledge than a Texas school board, he will encourage you to challenge your assumptions about our field and by doing so, find ways to improve it.
    PDF link
    Type: Presentation
    2014 Spring

    Strategy for Every Level

    Mike Bohlman, College of Media; Alice Jones, AITS
    A wise man once said, 'You can't make up in tactics what you lack in strategy.' This proverb goes for whether you are planning your day or planning the next five years of an institution of higher education. We'll define strategy and strategic thinking and provide techniques to help you get on the balcony to see the big picture.
    PDF link
    Type: Presentation
    2014 Spring

    IBM Endpoint Management - How to Get Up and Running

    Mathew Jones, Endpoint Management; Bradley Mahaffey, Engineering IT Shared Services; Thomas Webb, Engineering IT Shared Services
    Calling all current users of the IEM EPM service and anyone who is thinking about using the service. We will be hosting a session full of information explaining the tips and tricks of using the IEM service as well as have a IBM representative on hand to help answer questions.
    PDF link
    Type: Presentation
    2014 Spring

    Building Database-Driven Applications (When You're Not a Programmer)

    Ashley Hetrick, CITES
    This session shows would-be programmers how to get started building a database-driven application, the component parts needed, (free!) resources available to help you from start to finish, and things to plan for. CITES CCME will use its own scheduling tool as an example of an in-house database-driven application that anyone could make, regardless of how novice a programmer.
    PDF link
    Type: Presentation
    2014 Spring

    Wireless and general network updates

    Mary Stevens, CITES; Chuck Hayes, CITES
    General update information about networking.
    Type: Poster
    2013 Fall

    Webi: the future

    Jennifer Selk, AITS; Trish Curry, AITS/DS; Colleen Miller, AITS/DS; Alison Campbell, AITS/DS
    This session will introduce participants to the Business Objects XI4.1 multi-phased upgrade project. The current phase of the project transitions users from using Desktop Intelligence (Deski) to Web Intelligence (Webi) as the primary reporting tool at the University of Illinois. Session topics include: the project timeline, the impact of the upgrade on BO users, and an overview of training offerings.
    Type: Poster
    2013 Fall

    Networking and research networking

    Mary Stevens, CITES
    An overview of research networking and how it fits in with the rest of the university networking.
    Type: Poster
    2013 Fall

    Mobile Computing Group - Moving Forward

    Amy Hovious, CITES Academic Technology Services
    What is mobile computing on campus? The Mobile Computing Group was formed a few years ago to answer that question. The group has not been active recently, but we are ready to get things fired up again. Come chat with us about the group and how we can start a campus conversation. Now is the time for mobile on campus.
    Type: Poster
    2013 Fall

    Endpoint Management Solutions (SCCM & IEM)

    Joe Barnes, CITES Security; Brad Mahaffey, Engineering IT Shared Services; Gordon Yang, Department of Crop Sciences;
    Looking for some extra time in the day to enjoy a cup of java, instead of spending that time patching Java? Has managing your endpoints become a never ending process or are you an endpoint management superstar? Whatever group you belong to come see what solutions campus has to offer and leave some feedback to help improve the service offering.
    Type: Poster
    2013 Fall

    Digital Signage @ UOFI - Fall 2013

    Andrew Wadsworth, CITES Classroom Conferencing & Media Engineering
    This poster session will showcase the use of digital signage across campus, investigate the latest software features, and explore emerging technologies that can be integrated into unique signage solutions.
    Type: Poster
    2013 Fall

    Best Practices for Email

    Joanne Kaczmarek, Records and Information Management Services; Richard Gegg, Records and Information Management Services; Brent West, Records and Information Management Services
    Practical Tips for Email management and Skinny-foot challenge will be highlighted as ways to address the new updated State Administrative Rules and the Official Communications from University Leadership regarding email retention.
    Type: Poster
    2013 Fall

    Accessibility, it's not the Kobayashi Maru

    Kathi Gorrell, AITS; Christy Blew, DRES
    Accessibility, it's not the Kobayashi Maru. The idea that some people think that accessibility (conforming, doing, etc.) is a no-win situation, but in reality it is a win-win for everyone. Stop by and learn about the regulations, tools, and who all benefits from accessibility!
    Type: Poster
    2013 Fall

    Team Spock & Uhura: Working Together Effectively

    Candice Solomon-Strutz, CITES; W. Jason Strutz, Library
    Spock and Uhura's relationship on the starship is often debated but when we whittle it down they work well as a team. This session is designed for IT Professionals that serve and work on multiple teams and committees across campus interested in learning and sharing best practices for working in a team environment. :-)
    Type: Presentation
    2013 Fall

    SharePoint Holodeck

    Daniel Breen, College of Business; Lynn Min, CITES
    SharePoint Users Stories: SharePoint is a technology that combines Microsoft Office, web, and enterprise search. The practical applications range from managing your documents to automating a business function. It allows you to set the parameters and programs (real or fictional) that you desire. We, the SharePoint community, would like to share how we use it daily.
    Type: Presentation
    2013 Fall

    Providing better user support through collaboration

    Drew MacGregor, CITES ATS; Eric Kurt, Library
    In the last few years the campus has reframed how we collaborate and work together. An example of this new model of collaboration is the partnership at the Media Commons between CITES and the Library. By putting the user first we are providing high level expertise and technology to faculty and students in new ways.
    Type: Presentation
    2013 Fall

    Leveling up: How to build rational roles and titles in our universe

    Jim Hurst, Engineering IT Shared Services; Sarah Musselman, Engineering HR Shared Services
    This session will outline the process by which Engineering IT, in partnership with HR, has constructed a detailed, rational set of job roles, ranks and titles for IT disciplines. Based on structure pioneered by CITES, we were able to rationalize titles and salary, and to promote staff in place once they have met advancement criteria. And you can too!
    Type: Presentation
    2013 Fall

    Hello, Computer: Creating a campus knowledge base service

    Brian Mertz, CITES
    Need the formula for transparent aluminum? How about just instructions for setting up email or Lync? Come learn about the new campus-wide, higher-ed-developed, easy-to-use, collaborative, public-facing knowledge base that will soon be the home for AITS and CITES knowledge -- and it could house your department's knowledge too!
    Type: Presentation
    2013 Fall

    Engage! High quality video in teaching and learning

    Michael Miller, NCSA; Paul Ponder, NCSA
    NCSA Events staff present ideas for creating high quality video for teaching and learning. We focus on elements of presentation which distract from the content and ways to improve the overall quality of synchronous and asynchronous online video.
    Type: Presentation
    2013 Fall

    The UI Community Source Project

    Jim Caputo, AITS; Jeff Heckel, AITS; Suzanne Zelle, AITS
    Even Mr. Spock knows little can be accomplished operating in a vacuum. Shared services, multi-disciplinary projects and collaboration can help make any project initiative a success. Come learn how the UI community source tool is used to store information about enterprise web services, business objects and project plans, and how you can share ideas to expand and improve the product.
    Type: Presentation
    2013 Fall

    State of the Hack

    Joe Barnes, CITES Security; Cindy Yewdall Thackeray, CITES Security; Wayland Morgan, CITES Security; Chuck Geigner, CITES Security
    Hackers, rogue machines, and spam? Yeah, we've got all that and more. If you've ever wondered what kind of attacks happen on the campus network, wonder no more. We'll highlight some notable incidents of the past year, including the ECE Hacker and phishing activities. Learn not only what we see, but how to avoid becoming part of an incident.
    Type: Presentation
    2013 Fall

    Mentoring: Changing Red Shirts to Blue

    Brad Mahaffey, Engineering IT Shared Services; Kathleen Booth, Engineering IT Shared Services; Dave Mussulman, Engineering IT Shared Services
    Engineering IT's User Services division has implemented a mentoring program that paired senior IT professionals with junior IT professionals in an effort to pass along the soft skills and 'tricks of the trade' that only experience can provide. Find out how it's going, and see if this could help your crew cut down on away mission casualties!
    Type: Presentation
    2013 Fall

    Integrating with vendors: a case study

    Patryk Szuta, Mathematics
    We will present a self-sustaining model for integrating student vendor solutions (e.g., online tools from textbook publishers) with Illinois tools for authentication, authorization, and sales.
    Type: Presentation
    2013 Fall

    Illinois Compass 2g: Teaching, Learning and Collaboration for the Next Generation

    Konstantinos Yfantis, CITES; Julie Wilson, CITES; Gaby Venatta, CITES
    Powered by Blackboard Learn, Compass 2g can help faculty, students and staff teach, learn and collaborate efficiently and effectively. This presentation provides an overview of the service's components, recent enhancements and future plans. Presenters will also seek feedback from IT Professionals on their needs as well as those of the faculty, student and fellow staff members that they help support.
    Type: Presentation
    2013 Fall

    Everyone Communicates, Few Connect: What the Most Effective People Do Differently

    Stephan Seyfert, AITS
    Engaging in intergalactic communication requires more than message clarity and a common frequency. Communication isn't enough. To be successful, you need to communicate in a way that connects with others. Connecting improves your sense of community, increases your ability to create teamwork, and ignites your influence. Learn the art of connection to communicate your ideas, establish buy-in, and attract partners.
    Type: Presentation
    2013 Fall

    One College's Experiment in Process Improvement

    Nic Dillon, College of Veterinary Medicine Administration; Amy Glenn, Business Process Improvement (BPI) Shared Service - UA
    While Process Improvement (PI) has been commonplace in industry for decades, it remains strangely progressive in academic settings. In 2012, Vet Med became the first college at Illinois to launch a college-wide initiative. Come hear about their experience to date.
    Type: Presentation
    2013 Fall

    Illinois Future Tech Report: What's on the Teaching, Learning, and Research Horizon?

    Robert Baird, CITES ATS; Jamie Nelson, CITES ATS; Amy Hovious, CITES ATS; Andrew Wadsworth, CITES; Rich Furr, CITES ATS
    Inspired by the New Media Consortia Horizon Report, this session will launch the brainstorming, sharing, and gathering of information for a spring 2014 release of the first ever Illinois Future Tech Report. If you have an interest in learning about and sharing what's new and what's coming in the way of technologies for teaching, learning, and research, please join us.
    Type: Presentation
    2013 Fall

    Hailing the Importance of the Client Connection with Free Web-based Tools

    Kara McElwrath, Informaton Technology Services; Jeff Sudduth, Information Technology Services
    As IT professionals, we have the unique opportunity to develop a relationship with our clients while working with them. Attend this session to learn what goes into communicating with clients and establishing a relationship that will increase their confidence while working with technology. We'll utilize free web-based tools to empower them to work with technology more frequently - and effectively.
    Type: Presentation
    2013 Fall

    Engineering IT's Managed Linux: Revisited

    Dave Mussulman, Engineering IT Shared Services; Joel Franzen, Engineering IT Shared Services; Gianni Pezzarossi, Engineering IT Shared Services; Paul Taraszka, Engineering IT Shared Services
    Engineering IT's managed Linux environment for its labs, servers, desktops, clusters, etc. enters its third year. From deployment, to software and configuration management, to AD integration, to monitoring, learn what worked (and still doesn't work) about a project we call 'the Linux'.
    Type: Presentation
    2013 Fall

    Data Center Shared Services

    Jackie Kern, Facilities and Services
    DCSS would like to discuss the services offered, opportunities for campus, and many other elements. We will touch on topics like the new website, streamlining entry into DCSS space, incentive programs, and additional collaborative opportunities. As part of our new incentive program we will be discussing training opportunities offered to current and future clients of the DCSS space.
    Type: Presentation
    2013 Fall

    Trek Tech Apps: Using iPads to 'Engage' Your Audience

    Ava Wolf, CITL; Jamie Nelson, CITES Academic Technology Services
    This workshop will showcase five iPad apps for creating different types of presentations including: presenting images and information, sharing micro-video content, mind-mapping information, and managing real-time collaborations. Participants will work in small groups to create and present their own themed projects. Bring an iPad2 or higher. Very limited number of extra iPads available. Download the free apps before class: http://go.illinois.edu/trektechapps.
    Type: Presentation
    2013 Fall

    Teaching IT - Fall 2013

    Dave Mussulman, Engineering IT
    IT Pros don't typically think of themselves as educators, even if that encompasses a lot of what we do. How can we reframe our approach to IT as teaching/learning to improve user satisfaction, and save our time and effort too. Join our discussio
    Type: Presentation
    2013 Fall

    Overnight Sensation: Enterprise Media Solution Ten Years in the Making

    Drew MacGregor, CITES Academic Technology Services Digital Media Group; John Tubbs, CITES Academic Technology Services Digital Media Group
    CIO Hixson issued the 'Make It So' command to the Center for Multimedia Excellence almost two years ago. The result was a white paper based on ten years of discussion by media professionals. That vision has led to a campus media service and an RFP for a digital media solution that provides for all users and missions of the campus.
    Type: Presentation
    2013 Fall

    Geographical and Temporal Visualization of Web Intelligence (Webi) Tabular Big Data

    Arash Jalali, UIC School of Public Health; Christopher Bell, UIC School of Public Health; Mandy Bodine, AITS/DS
    The geographic visualization of data warehouse tabular data fosters knowledge discovery and insight into big data for improved collaborative decision making. In this presentation we learn how to create dynamic and interactive maps from Web Intelligence (Webi) tabular student population data within Microsoft Excel.
    Type: Presentation
    2013 Fall

    Dude, where's my laptop?

    Wayland Morgan, CITES Security
    What is Full Disk Encryption (FDE) & how does it work? More importantly, why should I even care? There has been a lot of talk on campus about policy surrounding disk encryption, but not a lot else beyond that. Come join us for a discussion of core concepts, workable solutions, deployment tips and gotchas.
    Type: Presentation
    2013 Fall

    All Frequencies Jammed: Lightening the Email Load

    James Quisenberry, University Housing; Matt Jones, Illinois Public Media
    We all receive more email than we can effectively read and the reality is that much of the email we write goes unread. This presentation includes some ideas on how to communicate more effectively with email by recognizing our own behaviors when reading email and translating that understanding into better practices when we write email.
    Type: Presentation
    2013 Fall

    What Comes After Video Accessibility?

    Liam Moran, CITL/ATLAS
    Let's imagine the world of the near future where video accessibility is taken for granted and where the metadata required to accommodate users with sensory impairments is exploited to benefit non-target populations; then work backwards to where we are today, building that future.
    Type: Presentation
    2013 Fall

    Lessons Learned from Beaming Mobile Apps to the World

    Jim Caputo, AITS; Katherine Gorrell, AITS; Shirisha Balusani, AITS
    AITS has implemented a student 'grades and schedule' mobile web app and a native app ( 'UI Dining', available in the Apple Store and Google Play), with more apps scheduled for teleportation soon. This presentation summarizes some of the lessons learned during the analysis, design, construction, testing and deployment phases, including some black holes to avoid and worm holes that can help accelerate the development process.
    Type: Presentation
    2013 Fall

    Introducing a Groundbreaking Training for IT Managers

    Gale Stafford, CITES; Aaron Walz, AITS; Jim Hurst, Engineering; Alex Breen, CITES
    This session will describe a new training opportunity created by and for IT managers. MGRdev covers core management skills such as performance management, coaching, and team development. Find out more about MGRdev, including feedback from our pilot participants, as well as how IT managers can apply for the next session.
    Type: Presentation
    2013 Fall

    Cases for Project Management that fits for Everyone

    Lynn Min, CITES; Ryan Tucker, CITES
    Let's break the Warp 10 and do the impossible, one step at a time. We will share a few simple things that you can do to manage your projects hassle-free. We will keep it short and sweet. This presentation is for System Administrators, Network Engineers, Software Programmers, and managers who like to get things done.
    Type: Presentation
    2013 Fall

    5S - A Place for Everything and Everything in Its Place

    Rebecca McNaught, Office of the CIO, University Administration; Amanda Bland, Office of the CIO, University Administration; Noni Ledford, Office of the CIO, University Administration
    This interactive presentation will demonstrate how to increase efficiency by applying the basic Lean principle of 5S. Focusing primarily on organizing and standardizing, attendees will be taken through a simulation designed to expose the difficulties induced by disorganization, learn methods to reduce waste, and understand how to apply 5S to both their workplace and home.
    Type: Presentation
    2013 Fall

    Teaching IT Security to Media Professionals

    Taylor Judd, College of Media; Mike Bohlmann, College of Media; Wayland Morgan, CITES
    In the age of Snowden there has been a renewed interest in IT security amongst faculty and students. This presentation will briefly cover tools: PGP, TOR, and Truecrypt. It will also cover lessons learned from presenting this material and look for feedback from IT pros supporting this renewed interest.
    Type: Presentation
    2013 Fall

    Reconciling Innovation with Stability

    Liam Miller CITL/ATLAS
    If 'innovation' is providing custom solutions to instructional challenges, we've got a problem. Customization means tinkering, and tinkering with complex systems tends them towards instability and in directions that complicate upgrades. With a recent case-study as a model, come along for a tour of cutting edge technologies (notably the LTI standard) employed to enable customization without compromising stability.
    Type: Presentation
    2013 Fall

    Make the Future Better than the Past--keeping your OU and permissions neat

    Kathleen Booth, Engineering IT Shared Services; Mark Hart, Engineering IT Shared Services
    Engineering IT has designed a twice a year audit for their OU, file server, etc, to find permission inaccuracies and AD object cruft, with as much automation as possible. We'll talk about why you should care, how (and what) we decided what to audit, some of our tools, the iterative process, and our future plans.
    Type: Presentation
    2013 Fall

    IT Pro Orientation - Fall 2013

    Candice Solomon-Strutz, CITES; Danny Tang, Engineering IT Shared Services
    This session is designed for IT Professionals who are new to campus or those interested in an overview of IT on the Urbana campus. We'll cover IT structures, processes, training, and available resources. This orientation is a great way to begin to network with your campus colleagues.
    Type: Presentation
    2013 Fall

    Emotional Leadership: The Science of Having a Successful Starship Crew

    Sol Roberts-Lieb, College of Fine and Applied Arts
    We seek out new staff and new skills each with their own cultures and ideas. Is your team mantra: Existence, as you know it, is over. We will add your biological and technological distinctiveness to our own. Resistance is futile? Come to an interactive workshop to learn how to use leadership traits to build successful teams.
    Type: Presentation
    2013 Fall

    Your Guide to the IEM Utility Belt

    Brad Mahaffey Engineering IT Shared Services
    This workshop is an open house session for interested IT Professionals and current IEM operators that would like a more in-depth view of IBM's EndPoint Management tool which is part of a current endeavor to bring a limited deployment of two endpoint management tools, IEM (BigFix) and System Center Configuration Manager (SCCM), at an enterprise level.
    Type: Poster
    2012 Fall

    UC Lync

    Subhan Malick, CITES
    UC Lync service managers onsite to answer any questions related to migration from Centrex to UC Lync
    Type: Poster
    2012 Fall

    Trainers Assemble! Coordinating College-Wide Box.com Training

    Allison Payne, ACES Technology Services (ATS); Josh Henry, ACES Technology Services (ATS); Gary Kambic, CITES; Tom Ward, U of I Extension
    Overview of the ATS Box.com training initiative for faculty and staff in the College of ACES, including in-person and online webinars.
    Type: Poster
    2012 Fall

    The Continuing Journey of Illinois Compass 2g

    Gabrielle Venatta, CITES Academic Technology Services
    Illinois Compass 2g (powered by Blackboard Learn 9.1) is soon going to replace Illinois Compass (powered by Blackboard Vista) as the campus enterprise learning management system. Learn about the recent developments including an updated service pack, new building blocks, and a campus mobile app.
    Type: Poster
    2012 Fall

    Technology-enabled Teacher Training Online: ION

    Scott Johnson, University of Illinois Online
    Instead of carrying all of the burden of training staff and faculty in the details and scope of online learning, take advantage of the Illinois Online Network online training programs. From the Master Online Teacher and Certified Online Learning Administrator certificates, to the new MVCR: Essentials series, ION should be your strategic training partner.
    Type: Poster
    2012 Fall

    Successes and Challenges of Tablets on Campus

    Robert Baird, CITES Academic Technology Services; Jamie Nelson, CITES Academic Technology Services; Amy Hovious, CITES Academic Technology Services;
    In 2011 CITES launched a Tablet Initiative devoted to exploring the teaching and learning potential of these devices. iPads were tested for classroom presentations, student group assignments, media production, and discipline-specific work. Early results confirm widespread enthusiasm and great potential across disciplines for teaching, research, and engagement. Next steps involve developing institutional procedures and policies for these primarily consumer-focused devices.
    Type: Poster
    2012 Fall

    SharePoint Shared Service - Fall 2012

    Julia Hart, AITS; Thomas Kunka, CITES;
    The goal of the SharePoint Shared Service is to improve communication and collaboration between the campuses and to reduce costs. This poster will explain how the shared service works and how SharePoint may benefit your unit or department.
    Type: Poster
    2012 Fall

    SCCM as an Enterprise Endpoint Management Service - Fall 2012

    Keith Sumlar, Illini Union
    In the past few years, endpoint management has always been a topic of discussion around the IT community. This presentation is to inform EPM administrators about System Center Configuration Manager (SCCM) which is part of a current endeavor to bring a limited deployment of two endpoint management tools, Tivoli EndPoint Management (TEM) and SCCM, at an enterprise level.
    Type: Poster
    2012 Fall

    RIMS - We've Got Your Back

    Jordan Phoenix, RIMS
    Even heroes need a helping hand, RIMS and IT a superhero team-up! Your users are continuously asking how long to keep records and can they scan documents. Are you craving clear guidelines, protocols, and policies that you can use? The RIMS, team is here to help; we'll work with you and your department to get practical solutions. Stop by to share your concerns so we can learn how to better serve you.
    Type: Poster
    2012 Fall

    Principles of User Centered Design

    Cordelia Geiken, CITES, UXD
    Poster covering 20 Principles of User Centered Design and discussing how you can fit this into your workflow to build better interfaces and user experiences.
    Type: Poster
    2012 Fall

    IPv6 on the UIUC Campus

    Mary Stevens, CITES
    A summary of IPv6 on campus, including information about how to get IPv6, what are the implications for firewall groups, etc.
    Type: Poster
    2012 Fall

    iPads in Labs: Increasing Student Contact Hours in Freshman Chemistry

    Douglas Mills, Chemistry
    Learn how sixteen iPads and a versatile open-source course management system are enabling increased hands-on lab time for thousands of undergrad students without increasing TA costs, and at only a fraction of the cost of possible alternative in-lab data entry systems. Details on equipment, costs, course management system, logistics and implementation will be provided.
    Type: Poster
    2012 Fall

    Introduction to Blueworks Live - Fall 2012

    Elizabeth McCarter, AITS; Cheri Gorrell, AITS; Amanda Bland, AITS
    Learn about the Blueworks Live tool which is a cloud-based business process modeler that is being used by the ECIO Business Process Improvement Shared Service. This application provides a user friendly, collaborative way to document a business process.
    Type: Poster
    2012 Fall

    Event Services at NCSA

    Paul Ponder, NCSA; Michael Miller, NCSA
    Explore the ways NCSA can assist in presentations, events and distance collaborations.
    Type: Poster
    2012 Fall

    Campus Research Network

    Josh Reeley, CITES; Debbie Fligor, CITES
    CARNE - the Campus Research Network, a high speed network to facilitate research that needs fast networking to other researchers on campus or around the world.
    Type: Poster
    2012 Fall

    Campus IPAM Poster Session

    Amy Hertenstein, CITES; David Zych, CITES;
    Campus IPAM (IP Address Management) is now in production for DNS and DHCP - stop by to find out how you can leverage this service for your department.
    Type: Poster
    2012 Fall

    Campus Cluster Program: The Second Instance

    Chuck Thompson, Engineering IT Shared Services
    The Campus Cluster Program (http://campuscluster.illinois.edu/) was initiated to improve our research capacity and competitiveness while decreasing the total cost of research computing. The second instance of the program (name TBD) will go into production shortly after the IT Pro Forum. This poster session will provide details on the benefits to researchers of investing in this new instance.
    Type: Poster
    2012 Fall

    Business Process Improvement Shared Service

    Marc Carlton, ECIO; Amy Glenn, ECIO
    This poster will provide an overview of the Business Process Improvement (BPI) Shared Service. BPI team members will be on hand to discuss the service offering, training opportunities, and past and present projects.
    Type: Poster
    2012 Fall

    Anticipating the Needs for Future Librarians in an Increasingly Tech-driven Profession

    Karla Lucht, Graduate School of Library & Information Science; Kelsey Bates, Graduate School of Library & Information Science; Kelsey Raasch, Graduate School of Library & Information Science;
    In order to better serve and understand patrons, librarians-in-training must become familiar and comfortable with prominent Web 2.0 technologies. This session examines a series of workshops offered by the Graduate School of Library and Information Science (GSLIS) at University of Illinois at Urbana-Champaign (UIUC) designed to help future librarians learn about and take advantage of these new tools and techniques.
    Type: Poster
    2012 Fall

    X-Ray Vision for Healthcare Superheroes

    Ilir Zenku Health Affairs
    Healthcare reforms are introducing new challenges for Data Analytics and Business Intelligence. Many healthcare organizations are increasing their investments in this field and your Hospital is investing too. We need to develop the X-Ray Vision for our superheros to see through the piles of data and identify data patterns to predict the future. You will hear more about the overall healthcare challenges ahead, our current investments and how you can help us.
    Type: Presentation
    2012 Fall

    WORKSHOP: Building an Interactive 'Bat eBook' with iBooks Author - Part 1

    Ava Wolf CITES Academic Technology Services Jamie Nelson CITES Academic Technology Services
    iBooks Author is free Mac software (Lion and higher OS) that can help you build interactive manuals, user guides, training materials, reports, etc. In this workshop you'll create a sample 'Bat eBook' with several interactive features: photo galleries, videos, 3D objects, quizzes, and more. Required: Macbook preloaded with iBooks Author. All other workshop materials provided, including limited number of iPad2s. Note: This is a workshop led by the presenters that includes discussion and participant interaction; it is limited to the first 30 registrants and will run across two concurrent session blocks from 2:00pm - 2:45pm and 3:15pm - 4:00pm. Maximum Participants: 30
    Type: Presentation
    2012 Fall

    UIUCnet: To Infinity and Beyond

    Debbie Fligor CITES Nick Buraglio CITES Chris Skaar CITES Mary Stevens CITES
    An overview of recent and upcoming changes to the network. Find out what is going on with CARNE, ICCN, UC2B and of course UIUCnet (wired and wireless). 100G Ethernet, IPv6, research computing, and Software Defined Networking are some of the topics you can expect to hear about in this update.
    Type: Presentation
    2012 Fall

    Facilitating Idea Generation: Tools for Divergence and Convergence

    Amy Glenn Office of Executive CIO Noni Ledford Office of Executive CIO
    Sometimes we get caught up in group think. This presentation will provide specific tools for avoiding the tunnel vision that can happen as a result of working in groups.
    Type: Presentation
    2012 Fall

    Dude, Where's My Lab? ... Five Things That Are Going to Happen

    Richard Wolf ACCC
    Mobility is changing the way we do things ... but have we really considered what those changes might mean for us within the university in years to come? Come and see at least five things that are going to happen as a result of the mobile revolution that is happening now.
    Type: Presentation
    2012 Fall

    WORKSHOP: Building an Interactive 'Bat eBook' with iBooks Author - Part 2

    Ava Wolf CITES Academic Technology Services Jamie Nelson CITES Academic Technology Services
    In this workshop you will create a sample 'Bat eBook' with several interactive features: photo galleries, videos, 3D objects, quizzes, and more. Required: Macbook preloaded with iBooks Author.
    Type: Presentation
    2012 Fall

    Strengthen Your Team by Leading through the Challenges

    Aaron Walz AITS Janetta Waterhouse UIS Brookens Library
    This presentation will give you some things to consider for building more openness and trust in your own teams and how to address the challenges you uncover.
    Type: Presentation
    2012 Fall

    Identity and Access Management - 2012 Fall

    Sheheryar Muftee AITS Susan Flanagin AITS
    In this presentation we will give an overview of the upcoming SiteMinder go-live, address functionality changes to the end user, and discuss which applications are transitioning from Bluestem to SiteMinder.
    Type: Presentation
    2012 Fall

    Awesome Toys Brought Together! Echo360 Meets the iPhone... and Beyond!

    Maxwell Power ACCC
    Echo360 hardware does lecture capture ... and iPhones? Come gain some insight into how mobile apps are developed and how they will shape our IT future at the university!
    Type: Presentation
    2012 Fall

    Anticipating the Needs of Future Librarians in an Increasingly Tech-driven Profession

    Karla Lucht Graduate School of Library & Information Science Kelsey Bates Graduate School of Library & Information Science Kelsey Raasch Graduate School of Library & Information Science
    This session examines a series of workshops offered by GSLIS designed to help future librarians learn about and take advantage of Web 2.0 tools and techniques.
    Type: Presentation
    2012 Fall

    UI Dining iOS and Android App: The Nuts and Bolts

    Alessandro Bellina Administration Information Technology Services William Seemann Administration Information Technology Services Clint Stearns University Housing Vikas Kala University Housing
    AITS and University Housing developers will share their experiences on what it took to create UI Dining, a native iOS and Android mobile app, powered by University Housing web services. This will be an in- depth technical discussion.
    Type: Presentation
    2012 Fall

    Stand Back FACTS ... Advance Illinois is Here!

    Susan Restad University of Illinois Foundation
    It's time FACTS got a real upgrade ' to be faster than a speeding bullet, more powerful than a locomotive, and just work a lot better. The Advancement Technology Upgrade Initiative ' Advance Illinois (AI) will take our advancement systems into the 21st century. We'll need many men and women of steel to help with the transition!
    Type: Presentation
    2012 Fall

    Media Commons at Illinois: Definitely Better Together

    Glenda Morgan CITES Lori Mestre Library Eric Kurt Undergraduate Library Heidi Gharst CITES
    This session will highlight the new facilities and services offered by the Media Commons in the Undergraduate Library, including those planned for the future, and the lessons learned from our collaboration.
    Type: Presentation
    2012 Fall

    iOS AirPlay Services in an Enterprise Network

    Kara McElwrath Information Technology Services Jeffrey Sudduth Information Technology Services Jamie Voyles Information Technology Services Kevin Zepp Information Technology Services
    As iOS devices become more prevalent across campus, users are demanding seamless integration. Our campus community has a need to wirelessly project their mobile devices. At UIS, we turned to AirServer to meet this need and successfully launched the service in August with rave reviews. In this session, we will describe the technical considerations/implications and showcase examples of implementation.
    Type: Presentation
    2012 Fall

    Have I Been Hacked? Tell-tale Signs of a Compromise.

    Warren Raquel CITES Security
    This presentation will go over some practical steps to determine if you've been compromised. Know what tools to use and what signs to look for.
    Type: Presentation
    2012 Fall

    Five Active Directory Tips and Tricks

    Erik Coleman CITES Devin Gengelbach CITES Brent Tuggle CITES
    As a follow-up to last Spring's presentation on the 'ABC's of AD' , this session is geared toward the intermediate-level admin and will share 5 useful tips and tricks on how to best leverage the UOFI Active Directory!
    Type: Presentation
    2012 Fall

    Research and Structure: Providing Fun and Function

    Solomon Roberts-Lieb College of Fine and Applied Arts
    From varied backgrounds the Avengers come. Powers and strengths forged by their homelands, now together for a common good. To ensure that more than Hulk Smash happens, as Nick Fury you must allow for both experimentation (new suits are cool) and time to solve world problems
    Type: Presentation
    2012 Fall

    Not just Imposing: How CITES Security can help you

    Cynthia Thackeray CITES Joe Barnes CITES Warren Raquel CITES
    Are you used to hearing from Security after an incident? Learn more about how to use tools and services which can help prevent incidents from ever occurring and hear from Security less.
    Type: Presentation
    2012 Fall

    Engineering IT's Quest for a Unified Ticket System

    Kathleen Booth Engineering IT
    Engineering IT launched a unified ticket system in March. This session will discuss the workflow design and planning process, and demonstrate how an RT instance is set up to support successfully the needs of one of the larger IT organizations on campus.
    Type: Presentation
    2012 Fall

    WORKSHOP: Work Smarter, Not Harder: Identify and Eliminate Wasteful Activities

    Marc Carlton Office of the Executive CIO Amy Glenn Office of the Executive CIO
    Join this interactive presentation! Participants will be taken through a simulation designed to expose wastes, learn a common language for identifying wastes, and discuss similarities between the simulation and their own work environment.
    Type: Presentation
    2012 Fall

    University Housing's Mobile Dining App: A Mortal's Story of Teamwork and Persistence

    Jim Caputo AITS Marla McKinney AITS Kathryn Courtney University Housing Erin Ciciora University Housing
    Quick! What's for lunch? University Housing residents needed a mobile application to view dining menus. AITS was exploring mobile application technologies. Join us for a discussion of the design process, the tools, and the lessons learned on this journey!
    Type: Presentation
    2012 Fall

    Three Specialists Walk Into a Bar; The Developer Says Ouch!

    Joe Barnes CITES Security Ed Delaporte CITES Software Development Group Cordelia Geiken CITES User Experience Design - Usability Keith Hays CITES User Experience Design - Accessibility
    Caught in a bind between security, accessibility, usability, legal requirements, and deadlines? We can't help with the deadlines, but this panel of campus security, usability, and accessibility experts can help you resolve the conflicts that arise when a project needs to become more accessible AND more secure.
    Type: Presentation
    2012 Fall

    The SharePoint Saga: What is Your Kryptonite?

    Tyler Rubach Graduate College Lynn Min CITES Solution Services Serge Krasavin Graduate College Dan Strole Graduate College
    What can SharePoint do beyond internal collaboration? That is the question we will try to answer in our presentation. We will show specific examples of how the Graduate College is leveraging SharePoint technologies to develop a cross-campus paperless process. No previous SharePoint experience knowledge is necessary.
    Type: Presentation
    2012 Fall

    Developing a Campus IT Strategic Plan

    Paul Hixson Office of the CIO Greg Gulick CITES
    Provost Adesida recently requested a campus IT strategic plan be created to outline how to inform other campus planning efforts. This discussion will present an overview of the campus IT strategic planning initiative, who is participating, and how campus stakeholders will be involved.
    Type: Presentation
    2012 Fall

    Keynote Speaker - IT: A Platform for Agility

    Andrea S. Ballinger Associate Vice President for Administrative Technologies Illinois State University
    For a few years now our industry (IT) has been debating the value and merits of being more agile while our customers demand stability and predictability for the IT products and services we create and offer. The sheer nature of being agile - having the ability to rapidly respond to change - demands a different set of core competencies and out-of-box approaches that often collide with the idea of stability and predictability. It is that contradiction that creates an opportunity for IT Super Heroes to come out of their shells and save the day. In this keynote address, I will walk through the questions I would encourage you to answer about yourself - what are your natural abilities, what drives you, what inspires you, what is your intellectual strength, and what are your key technical and business core competencies - to identify your special powers and define which type of a Super Hero you are. I will also provoke you into thinking about how can an IT Super Hero today continue to be seen as a Super Hero in the future by taking the time to develop and nurture strategic partnerships with the academic and business side of the house.
    Type: Presentation
    2012 Fall

    Project, Program, and Portfolio Management Services available through the ECIO

    Cynthia Cobb Portfolio and Process Management Office ECIO
    The Portfolio and Process Management Office of the ECIO provides a number of project, program, and portfolio management services and training. Stop by to learn about our offerings and pick up some project management tools.
    Type: Poster
    2012 Spring

    Introduction to Blueworks Live - Spring 2012

    Elizabeth McCarter AITS
    Learn about the Blueworks Live tool which is a cloud-based business process modeler that is being used by the ECIO Business Process Improvement Shared Service. This application provides a user friendly, collaborative way to document a business process.
    Type: Poster
    2012 Spring

    Improve Your Speaking and Presentation Skills with Toastmasters

    Nick Riordan Portfolio and Process Management Office (PPMO)
    Poster to introduce attendees to Toastmasters and the local area clubs. Toastmasters is not just for those that want to become a professional speaker. It is for anyone who needs to communicate in any activity they undertake. Understand the benefits of becoming a member in Toastmasters: improved speaking/presentation skills and leadership skills.
    Type: Poster
    2012 Spring

    Illinois Compass Second Generation: A Smarter Learning Management System

    Konstantinos Yfantis CITESTracy Tolliver CITES Rocky Lira CITES
    Illinois Compass 2g powered by Blackboard Learn 9.1 includes enhancements that can help instructors teach more efficiently, engage with students in new ways and help students learn more effectively. This session provides an update on the implementation of the project, showcases a set of advanced features and discusses how you can support instructors in leveraging the new service.
    Type: Poster
    2012 Spring

    How AITS Captures and Represents Infrastructure Within the CMDB

    Jennifer Trevillian AITS
    AITS will share how they represent their infrastructure relationships within the CMDB. This information can be used to aid with impact analysis for proposed changes to the live environment and in trouble shooting. A high level overview of configuration items' attributes, relationships and maintenance will be presented.
    Type: Poster
    2012 Spring

    Conserving Energy by Managing University Administration PCs

    Joe DeBarr AITSJulia Hart AITS
    A power management project has been implemented for all AITS-supported computers. The goal is to reduce energy use and costs with no negative impact to the user. As a result of the implementation of the power management plan, there have been significant energy and cost savings. This poster session will focus on implementation details, results, and lessons learned.
    Type: Poster
    2012 Spring

    Campus Security Standards: Where We've Been, Where We're Going

    Shea Nangle Office of Privacy and Information Assurance
    This poster session will present a brief history of the campus information security standards program, including an overview of the program, as well as highlighting standards that have been created. Additionally, future directions for the standards program and several proposed standards will be discussed.
    Type: Poster
    2012 Spring

    Business Process Improvement Shared Service - Spring 2012

    Marc Carlton ECIOAmy Glenn ECIO
    This poster will provide an overview of the Business Process Improvement (BPI) Shared Service, offered through the Office of the Executive CIO. It will provide an opportunity to talk with members of the BPI team about the benefits of business process analysis and improvement, our current project engagements, successfully completed projects and training opportunities offered.
    Type: Poster
    2012 Spring

    Box.Com Project

    Christina Vann Portfolio and Process Management Office (PPMO)
    Internet2 has collaborated with Box to provide an online cloud service at a reduced price that is competitive and comparable to other systems. The University of Illinois has joined with institutions such as Berkeley, Notre Dame, and others to be an early adopter of this service. This session will discuss the pilot project and future plans for an enterprise service.
    Type: Poster
    2012 Spring

    The ABCs of AD

    Erik Coleman CITES Devin Gengelbach CITES
    For IT Pros that are new or unfamiliar with Active Directory or for those just wanting a refresher, this session covers the basics: What is Active Directory? What is an Organizational Unit and how does one get one? Learn how to interact with AD and what it can do for you.
    Type: Presentation
    2012 Spring

    Mythbusters: Are Macs exploding into your Enterprise

    Matt Childress Office of the Chancellor Gary Bernstein Fine and Applied Arts
    Are Apple products worming their way into your Windows enterprise? Wondering about Enterprise-level tools equivalent to Ghost, WSUS and SCCM/TEM on a mac and what's available on campus? We'll take a Mac from NIB to deployed to the desktop, actively managed, security assured and inventoried no matter where it is in the world - it's cheap, easy, and NOT doing it is a major mythstake.
    Type: Presentation
    2012 Spring

    Communication Techniques to Strengthen Professional Relationships

    Nick Riordan Portfolio and Process Management Office (PPMO) Sue Stewart The Center for Training and Professional Development
    Do you ever wonder why you click with one person and not another? This session will provide insight to different styles of behavior, how to identify the styles, and small changes that can be made to significantly improve communication with your boss, staff, and others. Through improved communication, you will be more effective and thus more valuable to your organization.
    Type: Presentation
    2012 Spring

    Business Process Automation through the application of Workflow Tools and Document Imaging

    Adam LeGrande AITS Rich Gegg AITS Maureen Hoover AITS Kathryn Kleeman UIS Admissions
    Due to the challenges of providing leaner processing across the university, many units are seeking to improve business processes through the use of automated solutions. AITS newly formed team dedicated to Office Automation will provide an overview of Banner/Enterprise related workflow and document imaging projects and solutions available to university clients.
    Type: Presentation
    2012 Spring

    Workshop: Exercising Influence in the Workplace

    Jackie Kern Facilities and Services Charley Kline CITES James Quisenberry University Housing Jason Strutz Library
    An important skill for leaders is their ability to bring ideas to stakeholders and build support. This workshop will help you understand your skills with influencing others and illustrate why those skills are valuable. Participants will receive a questionnaire and asked to complete it during the first session; questionnaire results and what they can mean will be discussed during the second session. Note: This is a workshop led by the facilitators that includes discussion and materials; it will be held over two sessions from 2:30pm to 4:15pm and is limited to 48 participants.
    Type: Presentation
    2012 Spring

    Records Information Management: Coordination in an Ever-changing Landscape

    Joanne Kaczmarek RIMS Program
    This presentation will provide an overview of the Records and Information Management (RIM) Task Force recommendations and the launch of a program to coordinate RIM services such as policy development, records identification, and data management. Participants will be asked to identify issues and pressure points related to records and information management and offer possible solutions, near-term and long-term. Participants are also encouraged to stop by the RIM poster session to leave comments or their contact information.
    Type: Presentation
    2012 Spring

    Making Space Count: The Future of Learning at Illinois

    Leslie Hammersmith
    This session will look at ways our campus is talking about learning spaces for our students and how our thinking compares to what our peers are doing. The presenter(s) will share examples from Illinois and other Big Ten schools and discuss how educators, administrators, space planners and students are working together to build learning spaces for the 21st century.
    Type: Presentation
    2012 Spring

    How to Make Meetings Enjoyable

    Nick Riordan Portfolio and Process Management Office (PPMO) Christina Vann Portfolio and Process Management Office (PPMO)
    How often have you gone to a meeting and then said that was a great meeting? After this session, you will have the knowledge to hold effective, productive, and enjoyable meetings. We will give you the steps to take before, during, and after a meeting to ensure the investment in time produces the results you are looking for.
    Type: Presentation
    2012 Spring

    Data Center Consolidation: Updates and Future Planning

    Sol Roberts-Lieb Fine and Applied Arts
    Curious as to what has been happening with Data Center Consolidation? Interested in how you can participate? Want to suggest ideas for improving the service? If you answered yes to any of these, please come to this presentation and group session on Data Center Consolidation. We will begin with a brief recap of what has happened in the past two years and where we are right now. Most of the time will be spent in a birds of a feather type session listening and learning on what we can do to improve the Data Center Service for the campus.
    Type: Presentation
    2012 Spring

    The Campus Cluster Program: A Consolidated HPC Service

    Chuck Thompson Engineering IT Shared Services
    The Campus Cluster Program (http://campuscluster.illinois.edu) was initiated to improve our research capacity and competitiveness while decreasing the total cost of research computing. Staffing and infrastructure is centrally provided with researchers responsible only for investing in compute nodes, storage, and specialized software licenses. This session will provide details about the program and its benefits and solicit feedback for future program development.
    Type: Presentation
    2012 Spring

    Multimedia at Illinois Townhall, What Should the Future Look Like?

    Drew MacGregor College of Engineering IT John Tubbs CITES Academic Technology Services - Digital Media Group
    What multimedia services should Illinois provide in the future? What will our media infrastructure look like in 3-5 years? Come and participate in an open townhall on rich media at Illinois. Come to hear examples of how units are working together. Attend and help us envision what Illinois can accomplish in the next few years. All viewpoints needed and welcome.
    Type: Presentation
    2012 Spring

    Leveraging Leadership Learned with CIC Colleagues

    David Gerstenecker College of ACES Josh Henry College of ACES
    Come gain insight into what is learned when cohorts from different CIC school participate in the IT Leaders Program (ITLP). This session is intended to be interactive so you will learn some of the practices that have been put in place to be a more effective leader. 'You can't make up in tactics that which you lack in strategy.'
    Type: Presentation
    2012 Spring

    Integrated DNS and DHCP with the new IP Address Management (IPAM) Appliance

    Amy Colaluca CITES David Zych CITES Subhan Malick CITES
    Join the CITES Network Services team for a hands-on session to get a look at DNS and DHCP self-management with the integrated IP Address Management (IPAM) appliance. Be sure to bring your laptop so you can participate in hands-on exercises.
    Type: Presentation
    2012 Spring

    Identity and Access Management - Spring 2012

    Amin Kassem AITS Daryl Fritchey AITS Sheheryar Muftee AITS Michael Keck AITS Susan Flanagin AITS
    The IAM project is well underway. In this discussion we will provide updates related to planning and timelines, project phases/deliverables, relevant implementation topics, as well as ways you can be involved.
    Type: Presentation
    2012 Spring

    Transparency: The Good, the Bad, and the Ugly

    Chuck Thompson Engineering IT Shared Services
    Change events alter more than just items such as organizations and services: they change expectations. Previous service levels may no longer be acceptable; cost of services may suddenly be challenged. Transparency can be a key strategy for managing both change events and expectations. This session will discuss the advantages and challenges of being transparent as an IT service provider.
    Type: Presentation
    2012 Spring

    Tivoli Endpoint Manager as an Enterprise Endpoint Management Service

    Brad Mahaffey Engineering IT Shared Services
    In the past few years, endpoint management has always been a topic of discussion around the IT community. This presentation is to inform EPM administrators about Tivoli EndPoint Management (TEM) which is part of a current endeavor to bring a limited deployment of two endpoint management tools, TEM and System Center Configuration Manager (SCCM), at an enterprise level.
    Type: Presentation
    2012 Spring

    Leadership on the Level: Be Influential Right Where You Are

    Stephan Seyfert
    True leadership isn't a matter of having a certain job or title; it's about gaining influence. In this session, determine your current leadership level and discover the actions needed to grow higher. Learn simple, insightful ways to interact more positively with others and watch your personal and organizational success skyrocket.
    Type: Presentation
    2012 Spring

    Give Me Some REST and I?ll Give You the World??er, iPhone Apps!

    Richard Wolf ACCC @ UIC
    How should the university?s IT community respond to today?s mobile challenge? I argue that if we focus less on a formal strategy and more on delivering data as a service via REST, the university will respond by creating lots and lots of awesome mobile apps. But talk is cheap?come see how easily a spiffy iPhone app can be created from an existing UIUC REST API.
    Type: Presentation
    2012 Spring

    Dude, Where?s My Data?: Developing a Robust Information Management Architecture

    Colleen Cook OCE-ATLAS Digital Media Robyn Bianconi OCE-ATLAS Digital Media Leighton Christiansen OCE-ATLAS Digital Media
    One of the challenges facing instructors, departments, and IT professionals at R1 institutions is the management of research data and course content, especially information in multimedia formats. Our campus requires a robust information management architecture that makes it possible to locate data and content easily and efficiently. We have now begun developing workflows designed to utilize metadata to improve efficiency.
    Type: Presentation
    2012 Spring

    SCCM as an Enterprise Endpoint Management Service

    Keith Sumlar Illini Union
    In the past few years, endpoint management has always been a topic of discussion around the IT community. This presentation is to inform EPM administrators about System Center Configuration Manager (SCCM) which is part of a current endeavor to bring a limited deployment of two endpoint management tools, Tivoli EndPoint Management (TEM) and SCCM, at an enterprise level.
    Type: Presentation
    2012 Spring

    Monkeys, Currency and the Balcony: Leading From Where You Are Today

    2011 - 2012 UI IT Leaders Program (ITLP) Cohort
    What would Illinois look like if we could reframe how we approach our work, to lead from where we are? The Illinois 2011-2012 ITLP group will present 3 (or 4) ways you can go back to work tomorrow and immediately impact your organization and co-workers. Come and learn about the balcony, passing the monkey, balancing work, and more!
    Type: Presentation
    2012 Spring

    Is Innovation in Your Budget?

    Pamela Williams ATLAS
    Innovation is a critical resource that is often overlooked. With limited finances, a great place to start is to inventory existing systems and processes that are working efficiently. This presentation will discuss a case study of how innovation has impacted placement testing here at the University.
    Type: Presentation
    2012 Spring

    Working Together to Create IT Pro Opportunities

    Kristin Cordova IT Professionals IDEA Team
    The IT Professionals community has provided numerous recommendations and ideas for initiatives, events, and training focused on development and networking opportunities. Come find out how we're working on providing resources to collaboratively coordinate and execute various events and how you can help or provide additional feedback!
    Type: Poster
    2011 Fall

    Unicenter Service Desk Application Poster

    John Cowsert AITS
    Learn about the Unicenter Service Desk suite of tools. Tools include Request/Incident Management, Change Management, CMDB and Knowledge Tools.
    Type: Poster
    2011 Fall

    UC@Illinois Telephone Devices - Fall 2011

    Diane Arnold CITES Service Request Management
    Allow participants to see, experience and ask questions about the telephone devices and headsets that Microsoft and therefore CITES will be recommending be used with UC@Illinois.
    Type: Poster
    2011 Fall

    Static to Dynamic Changing Web Environments to Improve the User Experience

    Julieanne Chapman CITES; Steph Wilson CITES
    Moving thousands of pages from a static website to a modern, dynamic, database-driven system can be time intensive but worth the effort. The User Experience Design team is nearly finished migrating the 2,500-page CITES website from Dreamweaver to Drupal. Come learn about our tips, tricks, timelines, and new features _ and tell us what you'd like to see next.
    Type: Poster
    2011 Fall

    publish.illinois.edu - Microsite and blog web publishing

    Mike Bohlmann Office of the CIO/Office of Technology Management
    After many months of hard work and unexpected challenges, the web publishing service for microsites and blogs is now in soft launch mode. In this poster session, we will show the system, talk about work yet to be done, and solicit additional helpers.
    Type: Poster
    2011 Fall

    Peer Coaching poster session

    Candice Solomon-Strutz School of Social Work
    Peer coaching is a form of mentoring, where professional staff meet regularly with a partner to discuss work and career, has long been appreciated for its value in facilitating professional and career development. Similar to mentoring, peer coaching differs in that both partners in a peer coaching relationship are considered coaching equals, regardless of differences in organizational rank.
    Type: Poster
    2011 Fall

    Illinois Digital Signage Service Alive and Kicking - Fall 2011

    Thomas Kunka CITES
    The Illinois Digital Signage Service is helping many campus units use the latest in display and information technology to enhance the Illinois experience.
    Type: Poster
    2011 Fall

    Executive CIO CRM Update

    Mark Pollard AITS; Susan Flanagin AITS
    The Executive CIO Office is looking at how to best deliver IT resources. As part of this effort, a Customer Relationship Management Team has been tasked to envision what an internal CRM organization would look like. This session is an update on the status of that team.
    Type: Poster
    2011 Fall

    Data Center Shared Services Update

    Sol Roberts-Lieb Data Center Shared Services; Alice Jones Data Center Shared Services
    Interested in Data Center Consolidation?Find out what is happening with Data Center Shared Services. Learn about some of our success stories and upcoming activities.
    Type: Poster
    2011 Fall

    Identity and Access Management (IAM) - Fall 2011

    Amin Kassem AITS; Charley Kline CITES
    The IAM team has completed the IAM product selections. There were two products selected to address the 'Identity Provisioning and Administration' and 'Access Management' needs. The first product includes workflow technology to manage access requests, account provisioning, compliance process, role and profile, and passwords. The Access Management product provides an enterprise wide authentication, Single Sign-On (SSO), federation, and some level of authorization. The implementation of both products will allow the University to simplify the management of identity and streamline access to identity data by enterprise as well as departmental applications. At this presentation the team will discuss the project governance structure, staffing, and timeline.
    Type: Presentation
    2011 Fall

    The Linux': How Engineering IT redid their Linux implementation

    Dave Mussulman Engineering IT; David Anderson Engineering IT; Andy Wettstein Engineering IT; Mark Haramija Engineering IT
    Engineering IT deployed a new suite of Linux management for its labs, servers, desktops, clusters, etc. From deployment, to software and configuration management, to AD integration, to monitoring, learn what works (and doesn't work) about a project we call 'the Linux'
    Type: Presentation
    2011 Fall

    Supporting Unified Communications

    Kathy Lyons CITES; Bobbi Battleson CITES; Josh Mickle CITES; Subhan Malick CITES
    As many people are dealing with the day to day responsibilities of supporting Unified Communications, this panel will be available to answer support questions regarding Lync, Exchange Email, provisioning, migration, etc. This is an interactive session where the conversation will be driven by the questions from the audience.
    Type: Presentation
    2011 Fall

    Static to Dynamic: Changing Web Environments to Improve the User Experience

    Julieanne Chapman CITES; Steph Wilson CITES
    Moving thousands of pages from a static website to a modern, dynamic, database-driven system can be time intensive but worth the effort. The User Experience Design team is nearly finished migrating the 2,500-page CITES website from Dreamweaver to Drupal. Come learn about our tips, tricks, timelines, and new features _ and tell us what you'd like to see next.
    Type: Presentation
    2011 Fall

    IT Alliance: New Roles and Contributions

    Paul Hixson Office of the CIO; Mike Corn Office of the CIO; James Quisenberry University Housing; Brandon Gant CARLI; Gary Bernstein Fine and Applied Arts
    An expanded, refocused IT Alliance is envisioned to be an important element of the new campus IT governance structure. This session will describe the role of the reconstituted IT Alliance and how it will connect and contribute to other key IT governance functions.
    Type: Presentation
    2011 Fall

    Illinois Compass 2G, Report from the Future

    Hazlewood Rick Academic Technology Services/CITES; Rocky Lira CITES; Aaron Ebata Human & Community Development; Robert Baird ATS/CITES
    Get an update on the new enterprise learning management system coming to our campus. Hear a report from a professor using it now, see the time line for implementation, obtain the training schedule for users, and see some of the differences between the old and the new LMS we are calling Illinois Compass 2G.
    Type: Presentation
    2011 Fall

    Unified Communications Infrastructure

    Joe Yun CITES; Josh Mickle CITES; Subhan Malick CITES; Andrew Nichols CITES
    CITES will give an explanation of the infrastructure behind Unified Communications and will allow time for Q&A.
    Type: Presentation
    2011 Fall

    Lessons from an Informal Group on Learning Spaces

    Leslie Hammersmith Office of the CIO
    This presentation discusses lessons learned over the past year by a community focused on improving learning spaces across the campus. From navigating standard-changing designs to understanding how faculty engagement is key to successful learning space design, this group has moved a successful networking opportunity into a successful working opportunity. Students are the winners when changes become reality within our walls.
    Type: Presentation
    2011 Fall

    FAE 2.0 and Accessibility Inspector for Firefox

    Jon Gunderson DRES; Nicholas Hoyt DRES
    Learn about FAE 2.0 and Accessibility Inspector for Firefox open source web accessibility evaluation and inspection tools. The next generation tools provide the capability to analyze Web 2.0 technologies for accessibility features and use the industry standard OpenAjax rule set for WCAG 2.0 evaluation to support the latest accessibility features of Accessible Rich Internet Application (ARIA) technologies and HTML5.
    Type: Presentation
    2011 Fall

    Data Management Planning services for researchers at Illinois

    Michael Grady Office of the CIO; Sarah Shreeves University Library
    The National Science Foundation, and other funding agencies, now require all grant proposals to include a data management plan (DMP). We will talk about efforts to provide guidance and resources for creating DMPs: DMPTool , a flexible online tool to help researchers generate DMPs, and a Scholarly Commons website and services focused on data management and DMPs.
    Type: Presentation
    2011 Fall

    Campus IT Governance Update

    Michael Hites Executive CIO, University of Illinois; Paul Hixson Interim CIO, Urbana-Champaign; John Unsworth Dean, Graduate School of Library and Information Science; Erik Hege GSLIS
    In June of 2011, a series of workshops were held and a committee was formed to develop an IT governance structure, roles, and responsibilities for the University of Illinois at Urbana-Champaign. Come join us as we discuss the proposal and plan for moving forward in discussing and recommending important aspects of IT for the University of Illinois at Urbana-Champaign.
    Type: Presentation
    2011 Fall

    Value Added: How all work is a process

    Nick Riordan AITS - PMO; Michele Raupp AITS - PMO; Marc Carlton AITS - PMO
    All work is a process. This interactive session will introduce Process Management concepts and tools through everyday examples. Participants will come away with a better understanding of how to make their processes more effective and efficient, and why technology isn't always the answer. An introduction to the Portfolio and Process Management Office will also be provided.
    Type: Presentation
    2011 Fall

    Data Storage Services Task Force Initiative

    Michael Grady Office of the CIO; Beth Sandore University Library
    We will present an update on the work of the task force to date, and coordinate a discussion around feedback on our work to date, what our next steps will and/or should be, what do folks think we've missed as we move forward. The task force plans to make recommendations for the very near future.
    Type: Presentation
    2011 Fall

    Beer Koozies & Other Modern Marvels: Designing Multimedia for Online Education

    Colleen Cook OCE-ATLAS Digital Media; Jason Mock Online & Continuing Education; Eric Snodgrass Atmospheric Sciences
    For students and faculty that thrive on the interaction that takes place the physical classroom, the prospect of online courses can be daunting. Award-winning UIUC instructor, Eric Snodgrass, and his team will discuss how developing multimedia curriculum materials for online education transformed his views on teaching and enhanced his popular course, Atmospheric Science 120, on and off campus.
    Type: Presentation
    2011 Fall

    AD Course Rosters and You

    Nate Baxley Education/ATLAS; Erik Coleman CITES
    Join members of the Moodle community and CITES to learn about the CITES AD Rosters and how they're being used. We'll cover a practical application of the service used to automate roster and group management in several Moodle sites on campus and talk about some of the hurdles encountered along the way. You'll also hear about the changes coming in version 3 of AD rosters to be released over Christmas break and what steps you need to take to gain access to course rosters in AD.
    Type: Presentation
    2011 Fall

    Accessibility 101 for Content Creators

    Hadi Rangin Disability Resources and Educational Services (DRES); Marc Thompson Online & Continuing Education
    What should every content creator know about the accessibility of materials they use for instruction? Presenters will demonstrate the major accessibility problems with instructional materials people with disabilities using assistive technologies such as screen readers are facing. Attendees will learn how content like web pages, Word and PDF documents can be made more accessible/usable for everyone, including people with disabilities.
    Type: Presentation
    2011 Fall

    Serving A Growing Customer Support Need

    Pamela Williams ATLAS; Jim WitteATLAS
    The ATLAS Moodle service includes consulting, live-online help, a ticket system, workshops/trainings, drop-in office hours, and an online help website featuring articles on common questions. Our customer service model and approaches have changed over time as our user community has grown dramatically over the years. We will discuss our various methods and the challenges they help to manage.
    Type: Presentation
    2011 Fall

    Developing an Illinois Mobile Computing Strategy

    Mona Heath Office of the CIO
    Contributors from across campus are beginning to shape a new mobile computing strategy (http://www.cio.illinois.edu/Mobile_Computing_White_Paper). Mona Heath will provide an update on progress so far, but most of the session will be devoted to brainstorming about what the strategy should include and ways people developing mobile apps and mobile-friendly websites can share expertise.
    Type: Presentation
    2011 Fall

    College of Engineering AD Migration

    Danny Tang Engineering IT; Kathleen Booth Engineering IT
    IT Professionals from Engineering discuss their efforts to migrate to the new campus Active Directory. This session will cover our new OU design and structure as well as the project plan for AD migration and lessons learned from actual implementation.
    Type: Presentation
    2011 Fall

    Being Intentional About Your Career

    Michael Bohlmann Office of Tech. Mangement/Office of the CIO; James Quisenberry University Housing
    We plan for many things at work, both tactically and strategically, but do we give the same kind of attention to our careers? We'll discuss different aspects of intentional career planning and walk through doing a Strengths/Weaknesses/Opportunities/Threats (SWOT) analysis to aid in that process.
    Type: Presentation
    2011 Fall

    An Update on the Center for Multimedia Excellence

    Drew MacGregor Engineering IT; John Tubbs ACES; Colleen Cook ATLAS
    The Center for Multimedia Excellence formed in the Fall of 2010 with the goal of 'Less Talk, More Action'. We will be providing updates on forward progress, initiatives, and future plans.
    Type: Presentation
    2011 Fall

    SharePoint 2010: A Shared Service

    Julia Hart AITS
    This session will provide an overview of SharePoint 2010, along with current campus examples of how SharePoint is being used as a business solution. This overview will lead into an explanation of the SharePoint Shared Services project _ defining the service, stating project goals and objectives, and discussing how this shared service collaborative can benefit the University of Illinois.
    Type: Presentation
    2011 Fall

    Open Source Framework for Public Private Partnerships in Higher Education

    Stevin Smith Dell Services; Steve Hovey Major Public Accounts
    What role does higher education have in the next generation of computing? Should higher-ed heed the siren call to 'get out of the IT business?' This presentation will answer these questions and propose a global strategy and business model for higher-ed leadership on the new frontier.
    Type: Presentation
    2011 Fall

    New Rates Model for Bundled IT and Communications Services

    Beth Scheid CITES; Helen Zhang CITES
    This presentation will discuss the FTE-based funding model based on bundled IT and communication services, who is included in the FTE count, what is included in the service bundle, and how we will implement this new rate plan
    Type: Presentation
    2011 Fall

    Move from BS to MS with an MIS from UIS

    David Gerstenecker ACES; Gabe Gibson ATLAS; Tim Newcomb CIC; Kelly Block AITS;Dr. Rassule Hadidi Department of MIS (UIS)
    Learn from colleagues that are obtaining (or have obtained) a Masters degree in Management Information Systems (MIS) from the UIS online program. Presenters will discuss their experiences and provide guidance from lessons learned going through the program.
    Type: Presentation
    2011 Fall

    Mobile Accessibility, Challenges, and Best Practices

    Hadi Rangin Disability Resources & Educational Resources; Jim Hahn Undergraduate Library
    In this session we provide an overview on the current state of accessibility of mobile applications. We will also demonstrate some of the accessibility/usability challenges. Using templates from the iPhone Developer Environment; Dashcode, we model techniques for making mobile apps more accessible and useful to all users.
    Type: Presentation
    2011 Fall

    Working Together - We Can Make it Happen

    Stephanie Dable AITS; Rod Hoewing Office of the Registrar; Nyle Bolliger AITS
    This session will demonstrate how the Registrar's office worked collaboratively with AITS to submit an idea for a Mass Grade Entry modification, demonstrated the functionality, worked with AITS to tweak the idea to meet the enterprise requirements, and got the functionality scheduled for implementation to production, all within a 3 month timeframe.
    Type: Poster
    2011 Spring

    VSL Collaboration - Building Systems Together

    Nyle Bolliger AITS; Adam VanDuyne ACES; Michelle Rome College of LAS - ATLAS; Joshua Potts College of Engineering
    AITS partnered with a number of colleges and departments including ACES, ATLAS, Education, Engineering, and University HR to jointly build a standardized integration for VSL systems into Banner. This collaborative effort brought together various development shops from the edge and central to work together to design and build an integration framework as part of an ITPC project.
    Type: Poster
    2011 Spring

    UIUCnet IPv6

    Ryan Harden CITES
    Stop by to see how IPv6 is progressing on UIUCnet and get any questions you have answered by CITES Network Engineering.
    Type: Poster
    2011 Spring

    UC@Illinois Telephone Devices - Spring 2011

    Diane Arnold CITES Service Request Management
    Allow participants to see, experience and ask questions about the telephone devices and headsets that Microsoft and therefore CITES will be recommending be used with UC@Illinois.
    Type: Poster
    2011 Spring

    The ATLAS Framework: A Web Strategy Optimized for User & Developer Happiness

    Phil Pochrzast College of LAS - ATLAS; Michelle Rome College of LAS - ATLAS
    One FTE and a handful of undergrads provide website design, development, and support to 60 units in the College of LAS. Amidst existing and emerging web standards, accessibility legislation, best practices, technologies, and user expectations, how do we plan to continue producing top-notch websites that will attract students, faculty, and donors? Come see where we're at, and where we're going.
    Type: Poster
    2011 Spring

    Supporting Banner: A Primer

    Shawn Lee AITS
    An overview the Banner ERP system installed at the University of Illinois. We will review the support resources available to IT Pros and provide a glimpse of the architecture behind our Banner system. Download the poster here.
    Type: Poster
    2011 Spring

    Educational Technologists Forum

    Leslie Hammersmith Office of the CIO; Mike Williams College of Education
    Educational Technologists Forum was founded in 2007 as a grassroots community to bring together professionals who are involved in the development, design and delivery of educational materials enhanced with technology. We help establish connections, exchange information relevant to our work and interests, and contribute to the advancement of excellence in teaching and learning with technology.
    Type: Poster
    2011 Spring

    Departmental Support Tool Kit

    Shelley Siuts ATLAS-SOS
    Take a look at the ATLAS-SOS Desktop Support Tool Kit. It is a collection of experience, hardware, collaboration, software, mentors, expertise, racks, workflows, networks, code, documentation, teamwork and yes, a screwdriver or two.
    Type: Poster
    2011 Spring

    Creating Interactive Online and Mobile Resources with HTML5

    Douglas Mills Chemistry
    HTML5, CSS3 and JavaScript show great promise for creating engaging interactive learning resources deliverable to both computers and mobile devices. We have been exploring the potential of these technologies for Chemistry instruction and will share where we're at in this session, hoping to learn from others as well. A website with examples and resources will also be provided.
    Type: Poster
    2011 Spring

    Changes in the Works--AITS Customer Relationship Management

    Susan Flanagin AITS; Mark Pollard AITS-Decision Support
    AITS is implementing a Customer Relationship Management philosophy. Get an overview of the AITS vision and direction and see how the IT PRO survey helped draft that vision.
    Type: Poster
    2011 Spring

    Campus DHCP

    David Zych CITES; Amy Colaluca CITES
    Latest updates regarding the current alpha-level campus DHCP service and progress towards rolling out a full production service.
    Type: Poster
    2011 Spring

    CA Service Desk Manager

    John Cowsert AITS and CITES
    An overview of Unicenter Service Desk Manager Suite current use and functionality. Look at current version 12.1 and its features using a walk-through demonstration.
    Type: Poster
    2011 Spring

    BI Technologies at UI

    Michael Wonderlich AITS; Jennifer Selk AITS; Ruth Wieties AITS
    A poster session describing the various BI Technologies in use with AITS-Decision Support.
    Type: Poster
    2011 Spring

    AR&R Implementation Progress

    Kelly Block AITS
    This presentation poster will provide information on the various IT-related components of the Administrative Restructuring & Review (AR&R) effort and current progress on those initiatives. The purpose will be to inform attendees of the different efforts underway across the University.
    Type: Poster
    2011 Spring

    ACES/CITES E-conferencing: Collaboration At Its Best

    Mary Avelis ACES ITCS; Don Meyer ACES ITCS; Subhan Malick CITES; Uros Marjanovic CITES
    An opportunity to talk with CITES & ACES management team about the tele-/ video-/web-conferencing ( 'e-conferencing') services available on campus. Also, talk with the team about the multi-departmental collaboration involved in making these services available.
    Type: Poster
    2011 Spring

    Executive CIO: Q&A with Michael Hites

    Michael Hites AITS
    Michael Hites will do a short presentation on the new Executive CIO role at the University and how this can promote efficiencies and collaborative cross-campus projects. He will also discuss his vision for the role and how it relates to IT Professionals at the University and you will have an opportunity to ask questions and create discussion regarding this new role.
    PDF link
    Type: Presentation
    2011 Spring

    Web Accessibility Update: WCAG 2.0, IITAA 2.0 and FAE 2.0

    Jon Gunderson DRES; Nicholas Hoyt DRES
    WCAG 2.0 is being used as an international standard for web accessibility and most of it's success criteria are being adopted in the new Federal Section 508 web accessibility standard and the proposed revisions in the Illinois Information Technology Accessibility Act (IITAA 2.0). Illinois Functional Accessibility Evaluator (FAE) 2.0 is currently being developed to meet the new challenges of the WCAG 2.0 requirements using the OpenAjax Accessibility rules and ruleset. This session will provide an overview of the new WCAG 2.0 requirements and present the new features planned in FAE 2.0. The session will provide time for questions and discussion.
    PDF link
    Type: Presentation
    2011 Spring

    Business Intelligence at the Graduate College

    Serge Krasavin Mechanical Science & Engineering
    The Graduate College of the University of Illinois processes over 4500 requests each year from over 20 categories submitted by over 10000 graduate students. Processing this annual mountain of paperwork is labor-intensive, time-consuming, prone to error and, as all content resides on hardcopy, tedious to search. In an effort to improve performance and reduce costs there was a strong desire to automate this process. The petition forms have a standardized format with a well-established review/approval process which made the system a good candidate for automation using the built-in features of SharePoint 2010 content management and InfoPath 2010 electronic forms. The business process has been redesigned and the petitions were re-drafted as digital InfoPath forms and published to SharePoint libraries. After students complete a petition, they receive an email response and workflows start to route the document to the appropriate departmental library and alert the appropriate department/college staff to begin the review/approval process. Attachments can be added, as needed, to the forms and at any point anyone involved in the review/approval process can check the progress of a particular form by viewing the workflow status page. This straightforward, no-code solution readily generalizes to any number of common paperwork scenarios and provides an easy means for a department business office to truly enter the digital, no paper, age.
    PDF link
    Type: Presentation
    2011 Spring

    Use Case to Object-Oriented Code Base

    Marilou Landes ACES Information Technology and Communication Services; Melissa Rubik Office of Business and Financial Services - Business Information Systems; Leslie Sherman Office of Business and Financial Services Business Information Systems
    We will provide a comparison of a highly structured application development process to a loosely structured one. We will show how use of common tools and code can leverage development to deliver a code base that is extensible.
    PDF link
    Type: Presentation
    2011 Spring

    Multimedia at Illinois: An Update on the Center for Multimedia Excellence

    Drew MacGregor Engineering IT; Jack Brighton WILL Media; Colleen Cook ATLAS/Academic Outreach; John Tubbs ACES
    Building on the launch of the Center for Multimedia Excellence in October 2010, our presentation will update the IT community on the status of the Center for Multimedia Excellence (CME). The CME is a volunteer organization of IT staff, media specialists, communicators, librarians, ed-technicians, and others who wish to create a cohesive media strategy on campus.
    Type: Presentation
    2011 Spring

    Update on UC @ Illinois

    Tony Rimovsky CITES; Greg Gulick CITES
    Greg Gulick, UC @ Illinois Program Manager, and Tony Rimovsky, UC @ Illinois Executive Sponsor will provide the latest information about the campus transition to new email and calenaring (Microsoft Exchange 2010) and new voice services (Microsoft Lync-Windows and Microsoft Communicator-Mac).
    Type: Presentation
    2011 Spring

    Presenting CITES' Usability Consulting Service

    Cordelia Geiken UXD/CITES
    CITES User Experience Design Group (UXD) is now offering a Usability Consulting Service to the campus. Cordelia Geiken will discuss what services are now avialable, how much they cost and how to take advantage of these new offerings.
    PDF link
    Type: Presentation
    2011 Spring

    Shared Data Center Services Consolidation on the Move!

    Alice Jones AITS; Sol Roberts-Lieb CITES; David Gerstenecker ACES
    Please join us as we update you on the milestones we have completed during the last six months and we sit back and let you interview one of the first early adopter tenants, Dave Gerstenecker, as we review the process and define future objectives.
    PDF link
    Type: Presentation
    2011 Spring

    Herding Cats in the Cloud: Evaluating Security of Third Party Services for University Business

    Mike Corn Office of the CIO; Cynthia Yewdall-Thackeray Office of the CIO
    Institutions are increasingly relying on third party services for everything from user collaboration to infrastructure. Evaluating the ability of these third parties to secure University data is proving to be a challenge for all of higher education. This talk will focus on this issue and some of the strategies we're deploying at the University of Illinois for addressing them.
    PDF link
    Type: Presentation
    2011 Spring

    Bare Bones Project Management

    Michele Raupp Public Affairs; Rick Getty AITS
    What You Can't NOT Do - based on a book by Robert Lewis, this is for anyone who has been volunteered to lead a project despite having no training or experience in project management.
    Type: Presentation
    2011 Spring

    Administrative Processes and Roles: There's Got To Be A Better Way

    Dick Harris AITS; Sally Mikel Graduate College; Michelle Rome College of LAS - ATLAS; Ryan Thomas Education; Kris Williams Materials Research Lab
    The presentation proposes we dramatically rethink how the institution approaches administrative processes -- an approach that must emphasize addressing needs we have in common, and leverage shared solutions more effectively. IT pros are uniquely positioned to help the University embrace such a vision and change in culture. The panel will discuss the benefits and challenges of moving to such a future from a college and department perspective.
    PDF link
    Type: Presentation
    2011 Spring

    Illinois Digital Signage Service: Alive and Kicking

    Thomas Kunka CITES; Meghan Smith ACES
    Just a few short years ago, digital signage as a campus-level IT service was just an idea. Today, the service is a reality and is helping many campus units use the latest in digital signage technology to enhance their communications and the Illinois experience. ACES will talk about where the service is today, ways in which it is being handled and where it's heading.
    Type: Presentation
    2011 Spring

    publish.illinois.edu - Microsite Publishing

    Mike Bohlmann Office of Technology Management; Ryan Thomas College of Education; David Dashifen Kees Engineering IT; Anthony Benjamin Engineering IT
    Identified within the Immediate Needs team of Web@Illinois, a significant gap was identified in the capability of faculty, students and staff to publish web content about their research, their studies, their groups and more using on-campus resources. At Web@Illinois Working Day last December, a group of IT and web folks got together to discuss the feasibility of putting together a WordPress service for campus. Come hear about the project's progress and lessons learned about organizing without organizations.
    PDF link
    Type: Presentation
    2011 Spring

    Planning Campus IT Pro Training: What Do We Want From Us?

    Dena Strong CITES; Candice Solomon-Strutz School of Social Work; Ted Myhre CITES
    More technical information!' is a perennial CCSP/ITPF request. 45 minutes at a general conference often isn't enough to go deep into most technical topics -- but focused workshops can be. This session will be used to gather ideas, identify topic experts, and work out needed timeframes in order to provide deeply technical training workshops for campus IT pros.
    Type: Presentation
    2011 Spring

    Engineering Endpoints: One College's Journey to Endpoint Management

    Jim Hurst Engineering IT; Brad Mahaffey Engineering IT; James Babiarz Engineering IT
    IT Professionals from Engineering discuss their path to unified Endpoint Management (configuration, patching, OS and software deployment, hardware and software inventory, power management, etc on desktops, laptops, and mobile devices) . Includes a technical demo of what we will be implementing over the summer. Come to learn about our solution and how you can join in.
    Type: Presentation
    2011 Spring

    A Community Perspective On The Evolution Of Learning Technologies at Illinois

    Leslie Hammersmith Office of the CIO; Norma Scagnoli Office for Information Management - College of Business; Jim Witte ATLAS - College of LAS; Konstantinos Yfantis CITES
    This presentation provides insight into how our campus has negotiated the last ten years of rapid change in learning technologies, both in technology standards and as a mission critical part of teaching and learning today. The presenters, who are leaders in the field of educational technologies and represent multiple disciplines on campus, also discuss vision for the future.
    Type: Presentation
    2011 Spring

    Code Slam!

    Freeform
    Bring your Skunkworks projects and your lingering haven't-had-time issues, and bang on them in a room full of fellow programmers where you can swap tips, advice, howls of frustration, and shouts of victory. Need more time? Come back during lunch and code slam some more.
    Type: Presentation
    2011 Spring

    eText: Expanding a Locally Developed, Proven Online Textbook Service

    John Tubbs ACES-ITCS-WMS; Glenda Morgan Office of the CIO
    A variety of factors are applying pressure to reduce the cost burden of textbooks on students. In response the College of ACES has built eText, a delivery system for locally created digital textbooks used by over 1500 students. This session will highlight the successful development and implementation of eText and asks questions of how to expand it's audience.
    Type: Presentation
    2011 Spring

    From Idea to Implementation: Making Computer Labs Better for Students

    Kelly Bridgewater Office of the CIO; Mona Heath Office of the CIO; Glenda Morgan Office of the CIO; Craig Jackson LAS
    The session will show how a simple discussion about the state of campus computer labs spawned conversations, working groups and surveys that directly influenced a number of positive changes made to make campus computer labs better for students.
    Type: Presentation
    2011 Spring

    Teaching IT - Spring 2011

    Dave Mussulman Computer Science
    IT Pros don't typically think of themselves as educators, even if that encompasses a lot of what we do. How can we reframe our approach to IT as teaching/learning to improve user satisfaction, and save our time and effort too. Join our discussion for observations, tips, tools, and strategies.
    PDF link
    Type: Presentation
    2011 Spring

    Discover the AITS Configuration Management Database (CMDB)

    Sheheryar Muftee AITS
    This session will present the AITS Configuration Management Database (CMDB). It would showcase the functionality of the CMDB, discuss the collection of data that makes up the CMDB and tabulate the advantages of using it to improve Enterprise Service delivery. The presentation will also discuss a real world example problem where a solution will be reached using the CMDB functionality.
    Type: Presentation
    2011 Spring

    Campus-Wide Student Employee Training Program

    Candice Solomon-Strutz Social Work; Alex Breen CITES; David Ruby CITES; Nathan Carpenter CITES; Stephen Kemp Vet Med
    Student training is one of the most critical parts of utilizing student employees in IT. Multiple units and departments already have excellent training programs in place for student employees. During this session the panel will not only be sharing best practices and recommended methods for student training but looking to recruit volunteers to provide input from the beginning for a campus wide IT student training program.
    PDF link
    Type: Presentation
    2011 Spring

    Feeding the Loop: The LAS Online Continuous Improvement Process

    Jim Witte ATLAS; Pamela Williams ATLAS; Quentin Lawphu Student; Tanja Hodges Student
    This presentation describes the process by which ATLAS TLT conducts course evaluations and uses the results to inform future course development efforts.
    Type: Presentation
    2011 Spring

    SitePublish: Web Content Management System at the University of Illinois

    Todd Nelson AITS
    SitePublish is a Web Content Management System (WCMS) for creating and maintaining websites efficiently and consistently. SitePublish is developed by Intrafinity and supported by AITS at the University of Illinois and is increasingly being used for University Administration (UA) websites. This presentation will demonstrate the WCMS functionality and describe processes, governance, and next steps for SitePublish at the University of Illinois.
    PDF link
    Type: Presentation
    2011 Spring

    Building Relationships in a Rapidly Changing IT Environment

    Phil Nyman CITES; Ted Myhre CITES; Susan Flanagin AITS; Mark Pollard AITS-Decision Support
    In this session, the AITS and CITES Client Relationship Management (CRM) teams will provide an overview of how they have engaged with the IT Professionals community since the inception of the groups. They will engage the audience in a discussion on planned services and an evolving vision.
    Type: Presentation
    2011 Spring

    Lync 2010 Infrastructure

    Brent Tuggle CITES; Kevin Bird CITES; Devin Gengelbach CITES; Tom Dawson CITES
    Lync is one of the platforms that comprises Unified Communications. We'll take a look at the back-end architecture as well as the available clients and features that make up Lync. Through demonstrations and a discussion with experts you will have a better understanding of how Lync will work in on the Urbana campus.
    Type: Presentation
    2011 Spring

    So you're a Unit Security Contact (USC)

    Sheila Brown AITS; Deborah Coggins AITS; Kyle Ellis AITS; Carol Burger-Preston AITS
    The poster session will highlight USC roles and responsibilities (e.g. annual user access review, how USC are appointed by Dean/Directors/Dept. Heads, verifying users' FEPRA training, users have signed Information Compliance Form on file, weekly terminated employee notification). Provide contact information related to who USCs can and should contact when they have questions and issues related to user access requests. A meet and greet opportunity for USCs and AITS Security Admin staff. We are deciding if we want to invite a few our USCs to be on hand incase other USCs would want to want talk directly to another USC.
    Type: Poster
    2010 Fall

    Project Management Certification

    Liezl Bowman Illinois Business Consulting
    Illinois Business Consulting (IBC) is a registered educational provider for the Project Management Institute (PMI). IBC is offering an online project management certification exam prep course to help IT professionals study for and pass the PMP exam.
    Type: Poster
    2010 Fall

    Preparing future librarians for challenges in new media and social network technologies

    Karla Lucht GSLIS; Laksamee Putnam GSLIS; Samanatha Wittenburg GSLIS; Adam Rusch GSLIS
    In order to better reach patrons, libraries today are making use of new media and social network technologies to market themselves and explain the services they offer. This poster examines a series of workshops at the University of Illinois designed to help future librarians understand how to take advantage of these new tools and techniques.
    Type: Poster
    2010 Fall

    Leveraging IT Governance and a PMO to Facilitate Success

    Kelly Block AITS; Gabe Gibson Physics; Ryan Thomas Education; Michele Raupp Public Affairs
    Join us to engage in discussion and share ideas regarding how IT governance techniques can be utilized to share expertise, encourage collaboration, enable decision-making, and leverage resources for shared benefits. The session also focuses using a Project/Portfolio Management Office to provide standards, tools, and assistance for managing projects.
    Type: Poster
    2010 Fall

    IPv6 on Campus: The Gory Details

    Ryan Harden CITES; Mary Stevens CITES
    IPv6 is the next generation of Internet addressing. This talk covers more in depth topics relating to security, tunnels and how IPv6 may already be impacting your network today. We recommend attending the 'An Introduction to IPv6 on the University of Illinois Urbana-Champaign Campus' session or have moderate knowledge of IPv6 addressing concepts.
    Type: Poster
    2010 Fall

    Connecting Researchers to Resources

    Mike Bohlmann
    The Research Technology Facilitator (RTF) role has been designed to help researchers identify and connect to the resources they need for their research. While many researchers have a number of resources available to them in their home unit, many more are available across campus and off-campus. RTFs help them navigate this complex landscape.
    Type: Poster
    2010 Fall

    Community Source - What's Happening in Our Neighborhood?

    Stephanie Dable AITS; Gabe Gibson Physics; Ryan ThomasEducation; Adam VanDuyne ACES; Nyle Bolliger AITS
    Do you know what applications and reports your neighbors are developing? Would you like to leverage the collective expertise of units across the campus and share your great ideas for new applications? Stop by to learn about the Community Source efforts and to provide your feedback on what you would like to see happen in the future and how you can get involved.
    Type: Poster
    2010 Fall

    Changes in UIUC SSL certificate services

    Amy Colaluca CITES
    The InCommon Federation has launched a new InCommon Certificate Service, which provides the higher education institutions with unlimited server and personal certificates at one fixed annual fee. InCommon is offering this service through a partnership with vendor Comodo CA Ltd. UIUC will be switching from its current SSL vendor, Thawte, to this new service.
    Type: Poster
    2010 Fall

    Access Restriction for Streaming Media

    Tim Sandholm ATLAS; Mike Edwards ATLAS
    ATLAS's straightforward and robust method for restricting access of streaming media to lists of individuals, active directory groups, or to anyone on campus as a whole.
    Type: Poster
    2010 Fall

    Campus Unified Communications Theory and Practice

    Charley Kline CITES; Tony Rimovsky CITES
    The campus is about to embark on a large effort to replace existing email, telephone, and other communications systems with a single Unified Communications solution. Charley and Tony will recap the vision, architecture, and current plans for this program.
    PDF link
    Type: Presentation
    2010 Fall

    Making Decisions About the Future of Learning Environments at Illinois

    Glenda Morgan Office of the CIO
    In the presentation we describe the process underway to gather input into and to make decisions about the future of learning environments at Illinois. these include but are not limited to Learning Management Systems such as Compass, Moodle and Lon-CAPA. We describe the process and seek additional IT Pro input on both the process and the outcome.
    Type: Presentation
    2010 Fall

    Change and Configuration Management at AITS

    Sheheryar Muftee AITS
    Discuss and present the Change and Configuration Management process at AITS and the utilization of the Computer Associates (CA) Service Desk Manager and CA CMDB applications. The Change and Configuration Management process governs changes made to all AITS maintained Enterprise Services that include changes to Software Applications, Servers, Databases, Batch Processes, Storage and Infrastructure. Presentation will discuss the high level process and demonstrate the technology used to implement it at AITS.
    PDF link
    Type: Presentation
    2010 Fall

    Sharing SharePoint

    Serge Krasavin Watercampws
    The Sharepoint portal video capabilities are important at many educational organizations because they enable researches and instructors to reach large audiences and deliver important and relevant information at a very low cost. The presentation is about the Watercampws journey to a Sharepoint video portal on a tight budget.
    PDF link
    Type: Presentation
    2010 Fall

    Web@Illinois: Doing web better

    Mike Bohlmann Office of Technology Management
    During the last 15 years, society's understanding of the web has expanded to the idea that people and not just organizations need to publish quickly and easily to the web. As we work to coordinate our organizational efforts, we must also improve how empower people to publish on the web. This session provides an update on the Web@Illinois project.
    PDF link
    Type: Presentation
    2010 Fall

    Opportunities in Developing Leadership Skills & Overcoming Challenges in Applying Them

    Kostas Yfantis CITES; Chris Kuehn CITES, Julia Stackler Creative Services; Kristin Cordova AITS; Craig Jackson LAS; Kathy Lyons CITES
    Panelists will share their experience participating in programs that focus on managing resources and cultivating leadership skills. Programs to be reviewed range from Educause Institute's Management Program to the Mor IT Leadership Program to the Professional MBA degree offered by our University. The focus for the panelists will be in illustrating how they applied the skills gained to enhance the performance of their organizations and in engaging with the audience to discuss how to pursue these career-advancing opportunities.
    PDF link
    Type: Presentation
    2010 Fall

    Digital Signage as a Campus-Level Service

    Thomas Kunka CITES; Brian Damm Housing; Brock Umland Housing
    Even as mobile computing grows in ubiquity, use of digital signage for campus communication is fast becoming a topic of importance for IT professionals. Representatives from CITES will discuss their campus-wide digital signage service including participants, benefits, service architecture, financial model, security, and other key issues. University Housing will be present to provide a brief overview of their deployment experiences and future plans.
    PDF link
    Type: Presentation
    2010 Fall

    LAS Online: Reinventing the Academic Enterprise

    Jim Witte ATLAS; Deanna Raineri ATLAS
    How does online make sense for a residential institution like the U of I? Hear about the challenges and opportunities we've faced as the ATLAS has developed and carried out strategic initiatives to support changes in how teaching & learning is done in LAS.
    PDF link
    Type: Presentation
    2010 Fall

    Creating Innovative Work Groups Through Developing a Climate and Culture for Innovation

    Gale Stafford CITES
    Managers and other group leaders could encourage the right kinds of innovation in campus IT through creating a group work climate that supports innovation. We'll review recent research on innovative work groups. And we'll consider a meta-analysis of 42 studies showing 3 climate factors critical for innovation. Our discussion will center on: what can managers do to change the climate?
    PDF link
    Type: Presentation
    2010 Fall

    AITS EAI Enterprise Services - Providing Infrastructure to Support Enterprise System Integrations

    Russell Chalfant AITS
    Enterprise data integrations provide new and updated Enterprise data in a near real-time manner, as well as, the ability to query data with minimal interdependencies between systems. AITS has adopted various methods for integration including OpenEAI methodology, Web Services, and batch processing. In this presentation, we review the components that provide a stable, efficient and available infrastructure for deploying and maintaining the data integrations.
    PDF link
    Type: Presentation
    2010 Fall

    Urbana-Champaign Big Broadband (UC2B) Update

    Mike Smeltzer CITES; Tracy Smith CITES
    Urbana-Champaign Big Broadband (UC2B) seeks to vastly improve the residential and business connectivity options in the local community with a shared fiber infrastructure. Now that the $29.4 million project has been funded, what comes next and how will this project affect University students, faculty and staff?
    PDF link
    Type: Presentation
    2010 Fall

    Data Feeds and the Library: What we've learned

    Jonathan Gorman Library IT
    The Library consumes and produces a variety of information to serve the campus and our partners. This presentation will cover the sources of information, authorizing users for services, charging fines and for services, and how we purchase materials with our datafeeds. The talk will also describe the Library's evolution from awkward kludges to a more cohesive system of perl scripts.
    PDF link
    Type: Presentation
    2010 Fall

    Illinois Web Accessibility: Where We Stand and Where We Need To Go

    Jon Gunderson DRES
    This presentation will provide information on the status of web accessibility of campus web sites including information about the accessibility of Adobe PDF documents. The presentation will highlight the campus improvements in accessibility that have been made over the past two years as part of the Provost IT Accessibility initiative and the accessibility challenges that still need to be addressed.
    PDF link
    Type: Presentation
    2010 Fall

    Integration Competency Center - Providing Efficient and Effective Access to Enterprise Data

    Marc Carlton AITS; Suzanne Zelle AITS
    The Integration Competency Center (ICC) provides assistance to University IT organizations and project teams seeking to integrate their systems with one of the many University Enterprise Data Systems (i.e. Banner, EAS, etc.). ICC can provide assistance with design, development, coordination and testing of integrations. This presentation will provide an overview of the ICC and what it has to offer.
    PDF link
    Type: Presentation
    2010 Fall

    Introducing the Illinois Center for Multimedia Excellence

    Drew MacGregor, Jack Brighton, Colleen Cook, & John Tubbs
    Rich media collaboration has taken many forms at Illinois over the years, and we are now formalizing this collaboration with the creation of the Center for Multimedia Excellence. With the goal of 'less talk, more action' we are collaborating on Content Creation, Distribution, Archiving, Accessibility and Standards. The CME is open to anyone interested in making Illinois multimedia more efficient.
    PDF link
    Type: Presentation
    2010 Fall

    University Identity and Access Management Solutions - Current Vision and Status

    Charley Kline CITES; Amin Kassem AITS; Erik Hege Library and Information Science
    The UTMT has chartered a major effort to reimagine, reunify, and reimplement identity and access management solutions across the entire university. Charley, Amin, and Erik have done most of the early project development and architectural envisioning for this unified solution, and will discuss the current problem space, requirements gathering, and vision for the final product.
    PDF link
    Type: Presentation
    2010 Fall

    Rappelling the Ivory Tower: Developing Media for Scientific Discovery in GK-12 Classrooms

    Collen Cook Office of Continuing Education-ATLAS; Bruce Fouke Geology
    Frustrated with the disconnect between the ground-breaking scientific research at U of I and the lack of resources for local GK-12 educators, Geologist & UIUC Associate Professor Bruce Fouke and Digital Media Producer Colleen Cook began producing free, scientific multi-media curriculum content with local teachers in 2010. The series, SciFlix, introduces the latest concepts and discoveries in global science.
    PDF link
    Type: Presentation
    2010 Fall

    Faculty and AP Thoughts on Collaboration Tools and Methodologies-Good and Bad

    Jason Mock Office of Continuing Education; Michael Bellini Molecular and Cellular Biology
    Hear what needs the Office of Continuing Education has for collaboration with faculty and the tools and methodologies OCE uses to meet those needs. Also hear one faculty member's perspective on what worked and what challenges still exist. Will cover tools such as Basecamp and Elluminate Live! and project management strategies. Come prepared to share your experiences.
    PDF link
    Type: Presentation
    2010 Fall

    Talking about IT Communications: What We Can Learn from Each Other

    Andrea van Proyen CITES; Susan Flanagin AITS
    An opportunity for the IT community to engage in a conversation about how central and departmental IT support groups can work with IT communicators to develop materials (web pages, tutorials, handouts, etc) that can serve multiple groups and audiences. IT communicators from various organizations across campus will lead a discussion of what IT Pros feel their communication needs are as to information about IT services and how best to meet those needs in cross-campus collaboration.
    PDF link
    Type: Presentation
    2010 Fall

    IPv6 Advanced Details (10:45-11:30)

    Stick around the same room for a dive into the nitty-gritty of IPv6 networking during the lunch-and-chat break. This segment covers more in depth topics relating to security, tunnels and how IPv6 may already be impacting your network today.
    Type: Presentation
    2010 Fall

    IPv6 on Campus: An Introduction

    Debbie Fligor CITES; Ryan Harden CITES, Keith Schoenefeld, & Mary Stevens
    IPv6 is the next generation of Internet addressing. This talk is an overview of the basics of IPv6 addressing, status of IPv6 on the campus network and a brief introduction to the campus implementation plans.
    PDF link
    Type: Presentation
    2010 Fall

    Data Center Consolidation @Illinois - Developing a Community Driven Roadmap

    Alice Jones & Sol Roberts-Lieb Co-Chairs of the Data Center Operations Committee
    Curious about where Data Center Consolidation is headed on the Urbana campus? Want to learn how you can be a part of this effort? Put your thinking cap on and participate in this interactive session. During this session learn more about the Executive Governance Committee, who makes up the Data Center Operations Committee, what services could/should be offered in a shared data center, and which areas are becoming early adopters of data center consolidation. We need your feedback as we together move forward to make this vision a reality and meet the requirements defined in the Administrative Review & Restructuring (ARR) Report.
    PDF link
    Type: Presentation
    2010 Fall

    Illinois Online Network: Teaching Online

    Scott Johnson, Illinois Online Network - U of I Online
    Illinois Online Network and the MVCR online faculty development program is an award winning university resource that has reached over 5,000 individuals, awarded the Master Online Teacher certificate to almost 500 educators, and had an impact on at least one million online learners. Presentation will summarize the ION/MVCR program.
    PDF link
    Type: Presentation
    2010 Fall

    The Blueprint for Illinois Compass

    Tracy Tolliver CITES; Alfred Weiss CITES
    Where we have been, where we are now, and where we are going with Illinois Compass.
    PDF link
    Type: Presentation
    2010 Fall

    A Collaboration with Low Overhead and High Rewards

    Mona Heath, Office of the CIO; Sue Johnson, Beckman Institute; Jenn La Montagne, Computer Science; Tom Moone, Electrical and Computer Engineering; Phil Pochrzast, ATLAS; Judy Tolliver, Illinois Informatics Institute
    Eleven volunteers from different units and different sides of Green Street came together to produce www.it.illinois.edu to showcase Illinois technological excellence to prospective students, faculty, funders, and donors. In doing so, they produced something that none could have accomplished alone. They'll discuss what made their collaboration work, and invite attendees to consider implications for their own future collaborations.
    PDF link
    Type: Presentation
    2010 Fall

    Collaborating for Better Decisions Through Business Intelligence

    Michael Wonderlich AITS; Aaron Walz AITS
    This session will review the new Business Intelligence (BI) and Performance Management (PM) products and services from AITS-Decision Support. New BI products include OLAP cubes, which are a new way to analyze data for patterns and trends. Additional products include dashboards to provide easy-to-ready graphical presentations of data for quick understanding and instant assessment. Additional database environment improvements and an upcoming Business Objects upgrade will continue to enhance the existing products and services. We will provide a focus on the information IT Professionals require to support their users as they utilize these new products, but also describe how many of the techniques and development efforts from AITS-Decision Support may be used within the local units to incorporate local data with enterprise data.
    PDF link
    Type: Presentation
    2010 Fall

    Exchange 2010: A Behind the Scenes Look

    Erik Coleman CITES; Devin Gengelbach CITES; Brent Tuggle CITES
    This session provides a 'down to the rivets' view of Exchange 2010 as it is implemented so far at the university. We will look at storage architecture, server roles, database replication, mail flow, user provisioning, and take a peek at the new user experience.
    PDF link
    Type: Presentation
    2010 Fall

    New IT Professional Orientation

    This session is designed for IT Professionals who are new to campus or those interested in an overview of IT on the Urbana campus. We'll cover IT structures, processes, training, and available resources. This orientation is a great way to begin to network with your campus colleagues.
    PDF link
    Type: Presentation
    2010 Fall